Chris Ryan

Started on chat with representative Samantha who was quickly able to answer my questions and found me a quote at a better rate than shown on the web page. She passed me on to Duncan on a phone call who walked me through my rate choices and helped me settle on the plan that would work best and how to stagger my insured amounts to lock in rates while not prepaying more than was necessary at the time.

Your agent, Denise, did a great job explaining the coverages provided by the different policies and insurance companies. She was able to clearly answer all the questions I asked of her. Once I purchased a policy, she explained what I would be receiving through my email and reminded me to carry the insurance cards from Hancock with me on our trip.