Quick fast shipping and delivery.  Beautiful tree

The house was very clean and amazing views.. We had Thanksgiving dinner there and the pots and pans were scratched Teflon.  I am glad we brought a lot of our own pans. WE did enjoy the house otherwise.

Amazing experience!Vinay and Aarav helped me find the perfect flight and explained everything clearly. Super friendly, patient, and always available to answer questions. I’ll book with them again for sure. 

Hung was very Knowledgeable and helpful, he was great to work with.  

Absolutely appalling service.

I have posted to redweek for over 10 years. This year under the new policy, they took my money then advised me that they would unilaterally delete the listing within 5 days of the beginning of the check in date.

This never happened before. 

Then it took forever to keep two listings straight and finally verify them after  paid for the listings

Neither is currently listed

A total rip-off.

Quick responses to questions.
Excellent customer service.
Fees are high but NOT too high.

I understand that a very reasonable cancellation policy (3 days) will get more bookings but the owners have expenses that the cancellation insurance doesn't cover and lose about $125 on any booking that is cancelled. Any Payout less $500 puts too high a risk for me but I am presently trying JUST one to see how it goes.
The VIP benefits being marketed do NOT satisfy the means (ave.) for a individual member of Koala.
If Koala and I have several successful bookings, I should be able to pay for a VIP status that allows bookings that I can get but haven't laid out my $125 cancellation insurance and reservation fee. 

Over thanksgiving weekend, I stayed in my last airbnb. Ceiling leaked, it was raining, flood in hall and kitchen, black mold around fridge and more. Contacted host, no response. Posted on review w Airbnb, nothing. Using VRBO or hotels from now on.

Why are we not allowed to give minus points or zero stars as that's what they deserve...
 
Thank you Vrbo for RUINING our Christmas... we booked xmas stay with Vrbo just to be contacted by host yesterday evening that our stay is cancelled as Vrbo hasn't updated calendars so cottage is overbooked...

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