A.K. Rikk's Reviews 584

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of products and the attentiveness of the staff. Consumers appreciate the warm and welcoming atmosphere, often describing feeling personally cared for during their shopping experience. People highlight the staff's knowledge, helpfulness, and personalized service, noting that they go the extra mile to understand individual needs and preferences. Consumers also value the efficient service, including fast and reliable delivery. Reviewers find the website easy to navigate and appreciate the responsiveness of customer service. The unique and luxurious selection of clothing and accessories is another frequently mentioned positive aspect, with many customers expressing satisfaction with the overall shopping experience and a strong likelihood of returning.

Based on these reviews

Rated 5 out of 5 stars
Verified

A.K. Rikk’s always has a great selection of very unique, luxurious accessories / clothing with great pricing and the fastest shipping I’ve ever experienced. My only regret is that I haven’t been able... See more

Rated 5 out of 5 stars
Verified

Chase helped pull together various options for my son's upcoming wedding, including a nice mix of summer shirts and sports coats. He has a great eye for detail and was fantastic to work with. Thanks... See more

Rated 5 out of 5 stars
Verified

Easy ordering process, checkout, tracking, etc. Shipping was super fast. The only thing I didn't love (at no fault of AK Rikk's) are the sandals I bought. (More of a designer issue and it's probably w... See more

Rated 5 out of 5 stars
Verified

AK Rikks is an incredible store with tremendous service! They really can make you feel like a million bucks here - from the service you get from the personal shoppers to the extraordinary brands they... See more

Rated 3 out of 5 stars
Verified

I really wanted to give this company 5 stars, but I ran into an issue. I ordered a pair of shoes that were advertised at 50% off. Nowhere in the product description or during checkout did it say... See more

Rated 5 out of 5 stars
Verified

I loved the attentive care and pleasant attitude from Brie. She’s an absolute doll. Very knowledgeable and always there when look up to answer whatever questions I might have. I also enjoyed my libati... See more

Rated 5 out of 5 stars
Verified

Always top notch sales staff and customer service. Sizes are sometimes limited but I love the selection and you will never leave feeling anything other than extremely well taken care of.

Rated 4 out of 5 stars
Verified

The sales staff is excellent and non judgmental. We were greeted with offers of something to drink the minute we walked in the door. We bought a couple items and later found them both on sale elsewhe... See more

Rated 5 out of 5 stars
Verified

Used to shop in Chicago downtown, but no longer needed. They have good selection seasonally and few seasonal sales and place, people are great!! Don't miss out. It sure is more than shopping. It is co... See more

Rated 5 out of 5 stars
Verified

Great Job! I wonder why when taken pictures you would not include us in why they didn't take pictures of everyone I notice there was a lot of pictures of the same people and I notice no pictures of... See more

Rated 5 out of 5 stars
Verified

I have only purchased online and the service has been great! Incredibly surprised to find a store in Grand Rapids, Michigan that sells clothing that you would find on Oak and Rush Streets in Chicago.... See more

Rated 5 out of 5 stars
Verified

Brea was wonderful. She was patient with me and super helpful. I didn’t feel pressure to buy anything and had so many things to pick from. Amazing selection for all my occasions and everyday work.

Rated 5 out of 5 stars
Verified

Chase is excellent to work with and makes a great shopping experience with no pressure! AK Rikks is a very special store everything is first class - product, staff and ambience

Rated 5 out of 5 stars
Verified

Gabby took wonderful care of us and was very patient. My wife tried on 5 or 6 dresses and we purchased two. The in-house seamstress measured for alterations and we left very happy!

Rated 5 out of 5 stars
Verified

I've shopped here quite a few times and every single time I feel welcome, taken care of, and looked after. The staff is phenomenal, and the products are next level. The in-house tailoring is a huge... See more

Rated 5 out of 5 stars
Verified

Chase, Ben, Marissa and the entire AK Rikk's team were incredible. They create such a warm and welcoming experience that takes the stress out searching for pieces. 100% will be back.

Rated 5 out of 5 stars
Verified

Gabi greeted me at the door. My stylist is on leave so Gabi showed me around to the new brands being featured. She checked in regularly to add items to a fitting room and checked for additional sizes... See more

Rated 5 out of 5 stars
Verified

Rikk's you always pick the best pieces specifically for me. When I follow the advice of my stylist, who often knows my style better than I do, I will look and feel my my best! A bonus is that Rikk's... See more

Rated 5 out of 5 stars
Verified

I absolutely adore the AK family. It’s the people that make shopping there such a great experience. Everyone is so warm and welcoming, helpful and professional! Top notch personal shopping, tailored t... See more

Rated 3 out of 5 stars
Verified

The package was put together and brought up to me in a timely manner. Once I received the package and began to walk around the store to shop a little more no one asked me if I needed help, after walki... See more

Rated 5 out of 5 stars
Verified

Gabi was very helpful. She helped with putting different looks together. She listened to my needs/wants and made adjustments so that we came up with some great options.

Rated 5 out of 5 stars
Verified

Incredible time with Brie! Seamless exchanges. Tireless searching for the perfect shoes and shirts over our 4th of July trip from Toronto. Big city style and service, what a gem. Until next time!

Rated 5 out of 5 stars
Verified

Great as always. I enjoy working with Chase. He provides good input honest opinions and challenges my perspective on style and looks.

Rated 4 out of 5 stars
Verified

My book came rather quickly and I definitely appreciate that my book regular retails for $75 and I found it on this website for $22.50. I have been wanting this book for years and was finally able to... See more

Rated 5 out of 5 stars
Verified

1.Knowledgeable about product. 2. More mid priced product than I remembered. 3. Not pushy 4. TEAMWORK! other teammates help if my salesperson not around.

Rated 5 out of 5 stars
Verified

This company is truly excellent. Their website is accurate, logical, and easy to navigate. Their customer service is immediately responsive and thorough. I could not give them higher marks, and in a d... See more

Rated 5 out of 5 stars
Verified

Amazing customer service and quickest online delivery. Would buy from them always. Truly first class.

Rated 5 out of 5 stars
Verified

The quality of the clothing. The knowledge of the product and the personal experience one receives from the second that you walk in door. To feeling confident walking out the door. well done.

Rated 5 out of 5 stars
Verified

I’ve been shopping with AK Rikk’s for over 30 years. Excellent customer service and they have exclusive luxury products. Always a great experience.

Rated 5 out of 5 stars
Verified

My experience was great. I was well-versed in the different clothing brands after speaking with the salesperson. The personal care provided was unmatched.

Rated 5 out of 5 stars
Verified

Amazing, engaged and sincere sales professionals. A comfortable shopping experience with associates who have a keen sense of balancing client needs while building strong relationships without being ag... See more

Rated 5 out of 5 stars
Verified

great vendor with great clothing and good discount !!

Rated 5 out of 5 stars
Verified

I recently had the pleasure of shopping at A.K. Rikks, and I have to say, it was an incredible experience, thanks in large part to Brie, who provided exceptional service from start to finish.... See more

Rated 4 out of 5 stars

I have been subscribed to the Shapermint club for a small fee monthly and have ordered various products mostly bras. I used the sizing chart and all have been spot on. Comfort was my main goal and I'm... See more

Rated 5 out of 5 stars

A.K. Rikk's was really impressive. Their staff was super friendly and helpful, the designer selection is top pier, and my order arrived fast and beautifully packaged.

Rated 5 out of 5 stars

A.K. Rikk's has great products and everything I ordered arrived on time and in good condition. Shopping was easy and hassle-free.

Rated 5 out of 5 stars

Absolutely love the selection at this women's clothing store! The styles are trendy and the quality is top-notch. I'll definitely be returning for more fabulous finds!

Rated 5 out of 5 stars

Amazing customer service and the fastest delivery I’ve had online. I’d happily buy from them again—truly first-class experience.

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Company details

  1. #10 of 425 best companies in Clothing Store
  2. #1 of 4 best companies in Custom Tailor
  3. #3 of 88 best companies in Home Goods Store
  4. #2 of 75 best companies in Men's Clothing Store
  5. #1 of 3 best companies in Stylist
  6. #1 of 136 best companies in Women's Clothing Store

Written by the company

A.K. Rikk’s is a premier luxury clothing store in Grand Rapids, Michigan, offering designer fashion, accessories, and lifestyle pieces for men and women. Known for our curated selection of world-class brands and impeccable service, A.K. Rikk’s delivers a shopping experience unlike any other — in-store or online. Our spacious boutique blends sophistication and comfort, featuring the latest collections from top global designers alongside emerging names in luxury fashion. Every visit is tailored by expert stylists who help clients build wardrobes that reflect their individuality, confidence, and lifestyle. Beyond Grand Rapids, A.K. Rikk’s brings its signature service nationwide through an elevated online shopping experience, making designer style accessible wherever you are. From personalized virtual styling sessions to thoughtful packaging and fast delivery, we ensure every detail feels special. More than a boutique, A.K. Rikk’s is a destination for those who appreciate fine craftsmanship, timeless design, and exceptional care — a place where luxury meets authenticity.

Enjoy Complimentary Shipping on Orders $250+

Luxury should come with ease — and delivery is on us when you shop your favorites online.

At A.K. Rikk’s, we believe every detail of your shopping experience should feel exceptional — including how your purchase arrives. Enjoy free standard shipping on all orders of $250 or more, delivered with the same care and attention you’d expect from our in-store experience. Your order will be beautifully packaged and shipped promptly, ensuring your pieces arrive ready to wear and love. For clients who prefer expedited service, premium shipping options are also available at checkout. Whether you’re shopping from Grand Rapids or across the country, A.K. Rikk’s makes luxury more accessible — from our boutique to your doorstep.

Contact info

4.9

Excellent

TrustScore 5 out of 5

584 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

5 Stars All The Way!!!!!

A.K. Rikk’s always has a great selection of very unique, luxurious accessories / clothing with great pricing and the fastest shipping I’ve ever experienced. My only regret is that I haven’t been able to physically visit their store yet (I’m sure it is just as awesome as their website!). Online checkout is always simple and fast - I’ve only had to email with them once, and the people I emailed with were super nice and helpful! Since their products are so unique, if you see something you like, I would try and purchase it as soon as possible because that item could have a limited inventory and could sell out. I rate this store 5 out of 5 stars and would recommend it to everyone I know!

November 28, 2025
Rated 5 out of 5 stars

A.K Rikk.s

A.K. Rikk's has great products and everything I ordered arrived on time and in good condition. Shopping was easy and hassle-free.

October 29, 2025
Unprompted review
Rated 4 out of 5 stars

Have been really pleased

I have been subscribed to the Shapermint club for a small fee monthly and have ordered various products mostly bras. I used the sizing chart and all have been spot on. Comfort was my main goal and I'm pleased with the result. They arrive quick, are good quality and I like the free posting I get along with various offers.

November 8, 2025
Unprompted review
Rated 3 out of 5 stars
Verified

I really wanted to give this company 5…

I really wanted to give this company 5 stars, but I ran into an issue. I ordered a pair of shoes that were advertised at 50% off. Nowhere in the product description or during checkout did it say the item was final sale. When the shoes arrived, they didn’t fit properly, so I emailed customer service asking for a return label (since none was included).

Their response: no returns, final sale.

I replied explaining that I never would have purchased them if I had known they were non-returnable. They then sent me a paragraph from their website stating that items at 50% off are final sale — but again, this was not listed on the product page or order confirmation.

If they had clearly stated “final sale” up front, this whole situation could have been avoided. Transparency matters.

October 24, 2025
Rated 5 out of 5 stars
Verified

Amazing

Amazing, engaged and sincere sales professionals. A comfortable shopping experience with associates who have a keen sense of balancing client needs while building strong relationships without being aggressive. Great sense of style in building a client's wardrobe.

October 18, 2025
Rated 5 out of 5 stars
Verified

Always top notch sales staff and…

Always top notch sales staff and customer service. Sizes are sometimes limited but I love the selection and you will never leave feeling anything other than extremely well taken care of.

October 3, 2025

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