Alaskan Leather Company Reviews 96

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly highlighting the use of durable leather and excellent craftsmanship. Consumers are also pleased with the fast delivery service, with many noting that their orders arrived quickly, even for international shipments. The ordering process is frequently described as seamless and easy. People appreciate the variety of products available, including backpacks, bags, and jackets, with many finding the items to be stylish and well-suited for professional use or as gifts. Consumers also report that the products often exceed their expectations based on the online photographs.

Based on these reviews

Rated 5 out of 5 stars
Verified

Bought the Ferguson Leather Flight Bag. Shipping was quick and the packaging was excellent. The bag looks outstanding and the leather is top quality. This certainly won’t be my last purchase. Highly r... See more

Rated 5 out of 5 stars
Verified

I love my new jacket so much! It looks great, it fits perfectly, and I love how light it is. I’m used to a heavy motorcycle jacket weighing me down, but this is so comfortable to wear, even with a swe... See more

Rated 5 out of 5 stars
Verified

I was concerned because I was not familiar with this company before purchasing. I probably annoyed them will all my questions. They answered every question promptly, and gave better customer service... See more

Company replied

Rated 5 out of 5 stars
Verified

Love the whole experience Responses were helpful timely and accurate The bag got here early and critically met expectations Gripe? - should have done this earlier

Rated 5 out of 5 stars
Verified

Lots of compartments for items, well constructed, color is really nice. A little smaller than I imagined but is adequate for my husband’s use. Shipping took way longer than I thought and I ended up ca... See more

Rated 5 out of 5 stars
Verified

I absolutely love my bag! I use it as my daily office/commuter bag. It’s super high quality leather and very well made. Be prepared to receive many compliments. It’s compact bag so you will need to ke... See more

Rated 5 out of 5 stars
Verified

We had a shipping issue, but ALC was following up until the product was delivered. The item purchased was for a donation to a fundraising event and ALC also included a few wallets with the order as a... See more

Rated 5 out of 5 stars
Verified

Received the leather bag in a timely manner. It was packaged carefully and was a perfect gift for my grandson. He now carries his laptop, papers, and daily essentials in a very stylish way.

Rated 5 out of 5 stars
Verified

Great customer service. Very happy with my custom made back pack. I was very impressed with just how custom they were able to accommodate from the size to the color and kept me informed throughou... See more

Rated 5 out of 5 stars
Verified

Ordered easily off the website and all questions were answered quickly and to my satisfaction. Delivery was even quicker than expected.

Rated 5 out of 5 stars
Verified

Great customer service from the initial time I was considering purchasing this item and confident this same service will be available in the future if needed. THANKS

Rated 5 out of 5 stars
Verified

Alaskan Leather Company Team is a really helpful and consciencious team. Their end-to-end process view is clearly visible on costumer service, because they were always available from ordering through... See more

Rated 4 out of 5 stars
Verified

Beautiful bag, very similar to the pictures on the webpage. Unfortunately, the bag wasn’t packaged appropriately, no filling was added, so the bag didn’t look as gratifying as one would expect from a... See more

Company replied

Rated 5 out of 5 stars
Verified

Absolutely perfect job re-creating an old toiletry bag. The dimensions were perfect and the material used was top shelf. Will definitely be using you guys again in the future.

Company replied

Rated 5 out of 5 stars
Verified

The quality of the product met the standard I was expecting. I was a little leery of a company not in the US with a US "sounding" name but i read through what the company was about and gave it a shot.... See more

Company replied

Rated 5 out of 5 stars
Verified

Ordered five different backpacks and bags and each one was amazingly crafted and as advertised. Truly beautiful!

Rated 4 out of 5 stars
Verified

The service was outstanding! I like the bag I bought-it's well made- but the leather was a strange smell. I was looking for an old oiled saddle smell and feel. It seemed a slight bit chemically.

Company replied

Rated 3 out of 5 stars
Verified

Confirmation email was unprofessional and package arrived late, but they did respond and clear things up when I reached out

Company replied

Rated 5 out of 5 stars
Verified

My girls and I love the bag as much as my son, for whom it was a gift!!! It is utterly beautiful and feels so luxurious. And it arrived so quickly, just in time for his graduation! Thank you.

Company replied

Rated 5 out of 5 stars
Verified

Super fast shipping via FedEx. Beautiful bag, better than appeared in photographs. Exquisitely sewn, quality materials. Very roomy . Son loved it!

Company replied

Rated 4 out of 5 stars
Verified

Overall satisfied for the price. It does have a rather strong smell of dye though, but perhaps that will fade with time.

Company replied

Rated 5 out of 5 stars
Verified

10 star experience!!! Amazing company and craftsmanship!! Absolutely in love with my Jade leather jacket. Couldn’t be happier!!!!

Company replied

Rated 5 out of 5 stars
Verified

Amazing quality, I purchased as a birthday gift and they absolutely loved it!

Rated 5 out of 5 stars
Verified

Got it as a gift for my son for work. He loves it, very professional but young looking. Great buy, thank you

Rated 4 out of 5 stars

Don’t normally write reviews but felt it was appropriate in this case. Ordered the Flint Cognac Brown backpack. First, I want to start off by saying, the leather seems to be very high quality. It... See more

Rated 5 out of 5 stars
Verified

They are beautiful! Exactly what we wanted at half the price of the bags I was looking for.

Rated 5 out of 5 stars
Verified

The leather duffle is so nice. Quality construction. I gave this as a gift to my husband and he loves it.

Rated 5 out of 5 stars
Verified

Great communication, timely shipping, great product. Couldn’t have been a better experience!

Rated 5 out of 5 stars
Verified

The backpack was great. My son is extremely happy with it. Shipping was on time and there were no issues.

Rated 5 out of 5 stars
Verified

Shipment was quick and I love quality of the bag. I can’t wait to give this gift.

Company replied

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Company details

  1. #11 of 30 best companies in Bags and Luggage Store
  2. #22 of 75 best companies in Men's Clothing Store
  3. #25 of 136 best companies in Women's Clothing Store

Written by the company

Premium quality leather products - Built tough, durable and with character. Born Tough.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

96 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month


Rated 1 out of 5 stars
Verified

I still would like to return the…

I still would like to return the ordered item. I led a hectic life, and to have to make multiple attempts at this is frustrating.

September 28, 2025
Alaskan Leather Company logo

Reply from Alaskan Leather Company

Dear Avonzo
We did not receive any communication that you wanted to return your order.
We have a 30 day return policy and sometimes our customers want to return or exchange their product which we happily do as customer satisfaction is our top most priority.

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Rated 5 out of 5 stars
Verified

Bought the Ferguson Leather Flight Bag

Bought the Ferguson Leather Flight Bag. Shipping was quick and the packaging was excellent. The bag looks outstanding and the leather is top quality. This certainly won’t be my last purchase. Highly recommended.

October 31, 2025
Rated 5 out of 5 stars
Verified

Quality to enjoy

Great customer service from the initial time I was considering purchasing this item and confident this same service will be available in the future if needed. THANKS

October 19, 2025
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Rated 5 out of 5 stars
Verified

I love my new jacket so much!

I love my new jacket so much! It looks great, it fits perfectly, and I love how light it is. I’m used to a heavy motorcycle jacket weighing me down, but this is so comfortable to wear, even with a sweater underneath. I’m sure I’ll be enjoying it for many years to come.

October 14, 2025
Rated 3 out of 5 stars
Verified

Great backpack, not great communication

Confirmation email was unprofessional and package arrived late, but they did respond and clear things up when I reached out

September 29, 2025
Alaskan Leather Company logo

Reply from Alaskan Leather Company

Dear Nikki, we totally understand your concern with the confirmation email. This is an automated email generated by our system with the order id. This helps our customers to refer to their order using the order id for any communication. However you will always find our customer agent Sarah responding to any emails from customers very quickly. We hope we can serve you in future as well.

Rated 2 out of 5 stars
Verified

This bag is super small

The bag arrived from Pakistan( where I guess it was made) in about week and the quality seem to be ok.
The huge problem, which makes this bag completely useless for me, is the size.
This is sold as a pilot bag but you can not even fit a A4-size book in to this one. It is super small.
The dimensions on the web page will only tell you the external dimensions.

September 25, 2025
Alaskan Leather Company logo

Reply from Alaskan Leather Company

Dear Ville, we completely understand your concern that you find the size smaller to your requirement. The dimensions of the bag are mentioned on each product page. Like every other brand we also provide the outer dimensions to give our customers an idea of the size of the bag. We really hope you like the quality of our product and would love to serve you in future as well.

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Rated 5 out of 5 stars
Verified

Love the whole experience

Love the whole experience
Responses were helpful timely and accurate
The bag got here early and critically met expectations
Gripe? - should have done this earlier

September 25, 2025
Rated 5 out of 5 stars
Verified

Great!

Great communication, timely shipping, great product. Couldn’t have been a better experience!

September 25, 2025
Rated 5 out of 5 stars
Verified

Lots of compartments for items

Lots of compartments for items, well constructed, color is really nice. A little smaller than I imagined but is adequate for my husband’s use. Shipping took way longer than I thought and I ended up calling the company. It was being made to order and they were waiting on the leather to construct the bag. I got it soon after. Hubby was very pleased.

September 4, 2025
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Rated 4 out of 5 stars

An honest review from the USA

Don’t normally write reviews but felt it was appropriate in this case. Ordered the Flint Cognac Brown backpack. First, I want to start off by saying, the leather seems to be very high quality. It looks and feels amazing! Craftsmanship is high.

Now, the couple of things that brought down the review. I did apply a bit of high quality leather conditioner to it. I tested a small spot on the inside strap, and all appeared fine at first. Applied more to the entire backpack and noticed that a large amount of the color / stain started to rub off…. The backpack still looks good, but there are a couple spots where the stain looks smeared now :/ I just hope the stain doesn’t rub off too much just from daily use. The website says free 3-6 day delivery worldwide. Just want to point out, the backpack must not have been in stock because it did take almost 3 weeks to get delivered. Before I bought, I didn’t do much research into the company. I honestly figured it would be shipping from Alaska, so when I got the shipping label and saw it was coming from Pakistan, I was a little weary. I just had no idea what to expect tbh. I know the US gets plenty of goods from Pakistan, it just made me rethink the $170 USD price tag a bit more considering the USD is so so strong against the Pakistan Rupee.

I read the About Story on how the founder came up with the idea after buying. Much respect though. Cool story. All of that stuff wasn’t that big of a deal to me tbh, but the thing that annoys me a bit more is that the straps are just wayyy too long. They are adjustable up to a point, but even when they are adjusted to the shortest length, the backpack still sags lower than I would personally prefer. Still an okay height, but not very versatile. I would prolly have returned only for this reason if the company was actually based in Alaska. I don’t want to deal with an international return. The strap thing definitely needs to get figured out! Just cut them shorter or use a different adjustment buckle. If you happen to find or know of a clasp / buckle that looks good that could be put around the straps to tighten it, I would bump this up to 5 stars! Would order again, IF that got fixed. The strap fix alone would easily bring the review up. The unexpected international purchase combined with the delayed shipping are really the reason for another star off. Man it really is a beautiful bag though.

August 14, 2025
Unprompted review
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Rated 5 out of 5 stars
Verified

Amazing custom Bag

Great customer service.
Very happy with my custom made back pack. I was very impressed with just how custom they were able to accommodate from the size to the color and kept me informed throughout the process.
Very happy with the finished product.

August 21, 2025
Rated 5 out of 5 stars
Verified

I absolutely love my bag

I absolutely love my bag! I use it as my daily office/commuter bag. It’s super high quality leather and very well made. Be prepared to receive many compliments. It’s compact bag so you will need to keep that in mind but overall it’s well worth the investment.

August 16, 2025

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