In order and received a beautiful Vicuna scarf. It is of the finest and the very best quality , very soft and highly delicate. I have several hand made pashmina cashmere scarfs, but, this one is the... See more
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Company details
- #81 of 425 best companies in Clothing Store
- #20 of 75 best companies in Men's Clothing Store
- #23 of 136 best companies in Women's Clothing Store
Written by the company
Alpaca Collections luxury clothing has alpaca clothes and accessories from the finest baby alpaca wool of Peru. Shop now!
Contact info
Governor Drive 3268, 92122, San Diego, United States
- 888-308-2636
- service@alpacacollections.com
- alpacacollections.com
Replied to 100% of negative reviews
Typically replies within 2 weeks
Nice and simple to order.The order… good socks are hard to find
Nice and simple to order.The order arrived in a timely fashion, very nice. I am looking for a sock that somebody gifted to me.Many years ago it was the peruvian link.I cannot find these socks.They lasted fifteen years.I wore them out.I love them.I tried to find them through this alpaca company.They're not quite the same.They're good, but since I've worn this other pair, the bar is very high.So I am still looking to find this Most wonderful pair of socks!
Great quality and fit
Love this sweater!
Love this sweater! So soft & warm. Reminds me of sweaters from my childhood. We used to call them mohair sweaters.
Ordered and received the high quality Scarf
In order and received a beautiful Vicuna scarf.
It is of the finest and the very best quality , very soft and highly delicate. I have several hand made pashmina cashmere scarfs, but, this one is the best . The product arrived in time as promised by the customer service people and the packaging was first class . The ordering was easy and the service was outstanding .
15 years of great experience
Great quality merchandise and excellent customer service.
I have been a customer of Alpaca Collections for 15 years, and I can attest that the quality of their products and their customer service are "second to none"

Reply from Alpaca Collections
The coat I bought is great!
The coat I bought is great!
If I have another chance, I want to get your clothes.

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Excellent quality as expected the…
Excellent quality as expected the shawls weren’t too big

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Customer Service that goes Above and Beyond!
When I ordered the product, it was on back order, so I knew it would arrive a bit late. What I didn't expect, was the company to throw in a free alpaca beanie as a consolation for waiting so long. Thanks! I love my new hoodie and hat!

Reply from Alpaca Collections
Great customer service, however….
Customer service was outstanding! However, second set of pajamas I ordered ( size L) were suppose to be a size larger than original set (size M) but I couldn’t see any difference between the two tops.

Reply from Alpaca Collections
The hat is of good quality
The hat is of good quality. Tends to dress larger. Would have gotten at least 4 stars if their return procedures were less complicated and they would include a return label. With their current system, unless you know your exact size, ordering is just a hassle. Other websites are more client friendly.

Reply from Alpaca Collections
Dealing with Cusomer Service as a true…
Dealing with Cusomer Service as a true delight.

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It was all as promised
It was all as promised. I rec’d the order within the time frame given. The sweater I ordered is so soft, well made and beautiful - my only wish is for it to be a little longer.

Reply from Alpaca Collections
The sweater looks nice, but
The sweater looks nice, but the fabric is so thin one can see light through it.

Reply from Alpaca Collections
To order is easy prices were reasonable…
To order is easy prices were reasonable and my shipping was very fast. I love my llama shirt

Reply from Alpaca Collections
I think the product quality was just…
I think the product quality was just fair. I guess I was expecting finer quality alpaca end product.

Reply from Alpaca Collections
Alpaca support me replay imediatrly…
Alpaca support me replay imediatrly wich I like. About prodoct is exelent

Reply from Alpaca Collections
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