American Chairs Reviews 1,164

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superior product quality, highlighting the sturdiness and durability of items such as chairs, tables, and bar stools. Consumers appreciate the authentic vintage aesthetic, reminiscent of the 1950s diner style, and find the products not only visually appealing but also exceptionally comfortable. The efficient delivery service and careful packaging to prevent damage during shipping are also frequently mentioned. People express high satisfaction with the ordering process and the responsiveness of the customer service team. Consumers value the helpful and friendly interactions, noting that their questions were answered promptly and professionally. The option to customize products and receive color samples is well-received, and any issues, such as damages during shipping, are resolved quickly and without hassle. Overall, reviewers highly recommend this company for its high-quality products, excellent customer service, and seamless ordering experience.

Based on these reviews

Rated 5 out of 5 stars
Verified

We ordered the diner stools and they exceeded our expectation. Great quality, and great customer service. We ordered samples of several vinyl colors to help decide on the color we wanted, and they cam... See more

Company replied

Rated 5 out of 5 stars
Verified

I had several contacts thur e-mail and phone conversations. I corresponded with Brad Pinsler, and he was extremely helpful. He represents your company well! Also, my order arrived in a timely manne... See more

Company replied

Rated 5 out of 5 stars
Verified

There was a typo in my address and the team caught it and reached out to me to ensure that they had the correct address. Great attention to detail and a very kind and professional staff. I will rememb... See more

Company replied

Rated 5 out of 5 stars

Absolutely the finest furniture for kitchen and nooks anywhere. The table and chairs are pieces of art. Actual gorgeous pieces that will certainly be heirlooms for generations to come. We obviousl... See more

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Rated 5 out of 5 stars

Love the new table and chairs. They’re good and sturdy—the way things used to be made. I’m 6'6" and 280 pounds, and I’m not afraid to move around in the chairs. The table is beautiful as well and arri... See more

Company replied

Rated 5 out of 5 stars

Everything about our new dinette set from American Chairs is perfect. I asked for so many samples of laminate and chair fabric it was embarassing, but they were so gracious and sent everything I asked... See more

Company replied

Rated 5 out of 5 stars
Verified

Love new table and chairs . Good and sturdy the way things use to be made . I’m 6’6 280 pounds not scared to move around in chairs Table also beautiful.Table came well wrapped.would recommend company... See more

Company replied

Rated 5 out of 5 stars

Before I ordered 3 kitchen height stools I had several questions. All of them were answered quickly and professionally. Ordering on-line was easy. The stools came and were perfect. They were exactl... See more

Company replied

Rated 5 out of 5 stars

I can’t say enough good things about American Chair from Customer Service getting swatches to the completed project. We have worked with them before over 10 years ago and it was time for new chairs s... See more

Company replied

Rated 5 out of 5 stars
Verified

We called American Chairs with some questions, and they responded courteously and quickly with the information we needed. They sent color samples at no charge. We place our order, got exactly what we... See more

Company replied

Rated 5 out of 5 stars
Verified

We absolutely love our bar stools from American Chairs! The craftsmanship is top-notch, and they add a stylish, retro touch to our space. They're sturdy, comfortable, and built to last. The ordering p... See more

Company replied

Rated 5 out of 5 stars
Verified

I have not experienced such good customer service for a very long time. The chairs I received are also very good quality.

Company replied

Rated 5 out of 5 stars

Ordered a set of dining chairs from american chairs and i’m happy with the quality. sturdy build comfy to sit on, and they look even better in person. delivery was faster than expected and customer se... See more

Company replied

Rated 5 out of 5 stars

Great communication with President of American Chairs. There was a slight delay due to weather phenomenon. Assured me that item would be shipped on time. Very helpful and talked me through until item... See more

Company replied

Rated 5 out of 5 stars
Verified

I love my table and chairs. They are such good quality and grace my kitchen breakfast area with retro color and design! I’m so glad I randomly found American Chairs online - I was heading towards a no... See more

Company replied

Rated 5 out of 5 stars

The diner set quickly arrived and was packaged to survive any possible shipping conditions. The set is very sturdy and incredibly comfortable. I would highly recommend, and don't let the price steer y... See more

Company replied

Rated 5 out of 5 stars

I originally started looking at ordering a table and chairs for my kitchen in November 2023, but I didn’t actually place my order until February 2025. Brad quickly answered my questions back in 2023 b... See more

Company replied

Rated 5 out of 5 stars
Verified

Ordered 4 vinyl bar stools, counter height, in the color Floridian red, which actually when they got here is more of a red, which is what I wanted. They look absolutely beautiful in my space, and I ge... See more

Company replied

Rated 5 out of 5 stars

The product quality is fantastic. The chairs and table are very sturdy. The cracked ice table top and red and grey (cracked ice) vinyl chairs look like authentic vintage 1950's. We are completely sati... See more

Company replied

Rated 5 out of 5 stars
Verified

I ordered bar stools for my studio and absolutely love them, super comfortable and stylish! Unfortunately, the boxes were damaged during shipping and a couple of the chairs arrived with some wear. I r... See more

Company replied

Rated 5 out of 5 stars
Verified

2 chairs from American Chairs arrived / I wanted the kitchen to look like a 50's diner / they are magnificient in their red cracked ice color with their sturdy all chrome legs with a chair handle / ev... See more

Company replied

Rated 5 out of 5 stars
Verified

I have ordered several tables, chairs and barstools over the years to complete my diner style dining room and kitchen. Customer service is quick, helpful and friendly. Items delivered are undamaged.... See more

Company replied

Rated 5 out of 5 stars
Verified

Brad answered my questions right away. I fell in love with a diner chair and had it shipped to North Carolina. It arrived in no time at all and was in perfect condition. This chair is so comfortabl... See more

Company replied

Rated 5 out of 5 stars
Verified

We really like our 4 diner chairs, that we ordered from American Chairs, to go with my husband's grandparents porcelain top table from the 1940s / 1950s! The only mistake we made, and wish we would... See more

Company replied

Rated 5 out of 5 stars
Verified

Beautiful chairs! They shipped much faster than I anticipated and arrived in perfect shape. Prior to buying I ordered some color swatches, which were very helpful in making my color selection.

Company replied

Rated 5 out of 5 stars
Verified

The dinette table is very well made. It looks beautiful in my kitchen. I love the color. I have not received the chairs as of yet. I had to send them back to correct the seat color. My customer s... See more

Company replied

Rated 5 out of 5 stars
Verified

Good quick service. Quick delivery. Super great chairs! everyone loves em!

Company replied

Rated 5 out of 5 stars
Verified

Shopped here before as we have a retro kitchen and as always they delivered! Needed to replace 2 chairs after 10 years of use and ordered custom 2 color diner chairs. Took about 5 weeks from beginni... See more

Company replied

Rated 5 out of 5 stars

A seamless ordering process and stunning products—I received exactly what I wanted, and the quality is exceptional. I'm already planning my next order!

Company replied

Rated 5 out of 5 stars
Verified

This was a great experience. Very sturdy, well built great looking table and chairs. Delivered on time and in perfect condition. Special thanks to Brad Pinsler for his communication and help.

Company replied

Rated 5 out of 5 stars
Verified

The chairs arrived promptly after the order. They match the appearance and standard of quality I was expecting perfectly. I love the vintage chrome look & the variety of bright, vibrant colors.

Company replied

Rated 5 out of 5 stars
Verified

This was our second order from American Chairs and the experience was equally professional - from customer service to quality of the product. The company sent us samples to help guide our selection an... See more

Company replied

Rated 5 out of 5 stars
Verified

I recently ordered custom dining booths from AmericanChairs.com, and I couldn’t be happier with the entire experience! The booths turned out even better than I imagined—stylish, comfortable, and a... See more

Company replied

Rated 5 out of 5 stars

My experience was wonderful. I ordered the chair that I fell in love with and put the color that I thought the picture was and sent my order off. A short time later I got a phone call from a gentleman... See more

Company replied

Rated 5 out of 5 stars

I've had my eye for years on something from American Chairs: a table and chair set, maybe just a table, maybe just some chairs. I found the site during a Google search and bookmarked it. A... See more

Company replied

Rated 5 out of 5 stars

Just received a wonderful barstool that I ordered a few days ago. Classic styling and very sturdy. I wish though, that they had communicated about when the chair was arriving. But I would buy agai... See more

Company replied

Rated 5 out of 5 stars
Verified

Quick delivery. Help when I had trouble assembling the 30” high bar chair that resulted in a fine sturdy chair at my workbench. Plus made in the USA! Thanks! Gregg

Company replied

Rated 5 out of 5 stars
Verified

The chair arrived secure in its packaging, no damage. This is a solid chair, nothing flimsy at all.

Company replied

Rated 5 out of 5 stars
Verified

Arrived in the time line they told me & looks great and exactly what I wanted to bring my kitchen back to the 50'S

Company replied

Rated 5 out of 5 stars
Verified

Quick delivery. Well packed. Great quality. I didn’t expect that they would already be assembled.

Company replied

Rated 5 out of 5 stars
Verified

Chairs are very comfortable and arrived in a short period of time

Company replied

Rated 5 out of 5 stars

If I could give American Chairs 5+ stars I would! Brad and his team were wonderful to work with, including fabricating some custom finishes requested by our decorator. Our table was shipped in a car... See more

Company replied

Rated 5 out of 5 stars

Absolutely top-notch in every way. The customer service was cheerful and hands-on throughout the process, and they were super accommodating of our request to pick up our dinette set in person rather... See more

Company replied

Rated 5 out of 5 stars
Verified

Simply the best commercial bar stools in the business. The quality and craftsmanship are unmatched. We've used them for over five years in our high-traffic bars and restaurants with zero issues. They’... See more

Company replied

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Company details

  1. #9 of 162 best companies in Furniture Store
  2. #1 of 10 best companies in Furniture Accessories
  3. #1 of 6 best companies in Furniture Maker
  4. #1 of 16 best companies in Furniture Manufacturer
  5. #6 of 52 best companies in Manufacturer

About American Chairs

Written by the company

American Chairs is 100% U.S. owned and operated and headquartered in Chicago, IL. Quality, style and service are our #1 priority. We offer a complete collection of commercial quality 1950's diner furniture with a variety of retro diner chairs, retro bar stools, retro diner tables and retro diner booths. We also offer NFL bar stools and Coca-Cola® diner furniture that together create the ideal look for your kitchen, diner, restaurant, bar or office - wherever you need quality seating. Every chair, bar stool, booth or table can be custom made in any color. Your business is always appreciated. If there is something we can help you with just send us an email or give us a call.

SHOP HERE:

Diner Chairs
Diner Tables
1950's Dinette Sets
Bar Stools
Contact Us

We guarantee everything we make!

Made in the USA and guaranteed to last.

We believe in quality products and have a 2-year guarantee on everything we produce. All products are commercial grade and are made to be used. Quality, style and service are our #1 priority and we back all our seating products with a 2-year manufacturer's guarantee.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 3 out of 5 stars

I’m really happy with this bar…

I’m really happy with this bar stool—love the bright yellow and it feels sturdy and comfy. The swivel is smooth too. My only gripe is that the backrest is a little lower than I expected, but overall it’s a great addition to my kitchen.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Exceeded our expectations

We ordered the diner stools and they exceeded our expectation. Great quality, and great customer service. We ordered samples of several vinyl colors to help decide on the color we wanted, and they came quickly. The color matched perfectly. Would definitely order from here again.

November 10, 2025
American Chairs logo

Reply from American Chairs

We are so happy to read this! Thank you very much for your order and for leaving us a review. Should you need anything, just give us a ring. Have a great holiday season :-)

Rated 5 out of 5 stars
Verified

Good quick service

Good quick service. Quick delivery. Super great chairs! everyone loves em!

November 14, 2025
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Reply from American Chairs

Thank you so much for your order and for the great review!! If you have any questions or concerns, just give us a ring. Have a great holiday season :-)

Rated 5 out of 5 stars
Verified

There was a typo in my address and the…

There was a typo in my address and the team caught it and reached out to me to ensure that they had the correct address. Great attention to detail and a very kind and professional staff. I will remember this and recommend you to anyone!

November 13, 2025
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Reply from American Chairs

Thank you so so much for your order and for the great review! We really appreciate you. If you have any questions, just reach out. Have a great holiday season :-)

Rated 5 out of 5 stars

Love the new table and chairs

Love the new table and chairs. They’re good and sturdy—the way things used to be made. I’m 6'6" and 280 pounds, and I’m not afraid to move around in the chairs. The table is beautiful as well and arrived well wrapped. I would recommend this company to anyone looking to buy a quality dinette set

October 15, 2025
Unprompted review
American Chairs logo

Reply from American Chairs

Thank you so much for your order and for leaving a review! WE really appreciate it! If you have any questions or concerns, please let us know. Have a great weekend :-)

Rated 5 out of 5 stars
Verified

Great customer service

I had several contacts thur e-mail and phone conversations. I corresponded with Brad Pinsler, and he was extremely helpful. He represents your company well! Also, my order arrived in a timely manner.

November 11, 2025
American Chairs logo

Reply from American Chairs

Thank you so much for your order and review - we really appreciate you!! If you ever have any questions, just give us a call. Wishing you and your family a very Happy Thanksgiving!

Rated 5 out of 5 stars
Verified

I have not experienced such good…

I have not experienced such good customer service for a very long time. The chairs I received are also very good quality.

November 10, 2025
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Reply from American Chairs

Thank you so so much for your great review and kind words. And thank you VERY much for your order!! If you ever have any questions or concerns, please reach out. Have a wonderful Thanksgiving!!

Rated 5 out of 5 stars
Verified

Love new table and chairs

Love new table and chairs . Good and sturdy the way things use to be made . I’m 6’6 280 pounds not scared to move around in chairs Table also beautiful.Table came well wrapped.would recommend company to anyone looking to buy quality dinnett set.

November 7, 2025
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Reply from American Chairs

Thank you so much for your great review and for your order! We really appreciate your business. If you have any questions or concerns, please let me know. Have a wonderful Thanksgiving with your family :-)

Rated 5 out of 5 stars

A seamless ordering process and…

A seamless ordering process and stunning products—I received exactly what I wanted, and the quality is exceptional. I'm already planning my next order!

October 7, 2025
Unprompted review
American Chairs logo

Reply from American Chairs

Thank you so much for your business and for leaving a review. We really appreciate it!! If you have any questions or concerns, please reach out via email or phone. Have a great day :-)

Rated 5 out of 5 stars
Verified

chairs

Chairs are very comfortable and arrived in a short period of time

October 21, 2025
American Chairs logo

Reply from American Chairs

Thank you so much for your order and for leaving a review! We really appreciate you. If you need anything from us, just reach out. Have a great day :-)

Rated 5 out of 5 stars
Verified

Arrived in the time line they told me &…

Arrived in the time line they told me & looks great and exactly what I wanted to bring my kitchen back to the 50'S

October 21, 2025
American Chairs logo

Reply from American Chairs

Thank you so much for your order and for taking the time to leave a great review. We appreciate you! If you have any concerns or questions, just give us a call. Thank you again and have a great day :-)

Rated 5 out of 5 stars
Verified

Custom made and delivered as promised!

Custom made and delivered as promised!

October 13, 2025
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Reply from American Chairs

So glad we could meet all of your expectations! Thank you for your order and review. If you have any questions or concerns, please reach our. Have a great day :-)

Rated 2 out of 5 stars
Verified

Quality assurance is lacking.

Assembling the chair required modification in order to get the holes on the legs to line up. 2 of the 4 holes on the ring/legs were misaligned by approximately 1/4"! I don't like to return products unless they're absolutely unusable, so I had to drill the holes larger to get the holes to align. This is my 3rd chair that I've purchased. The first 2 were cheap Chinese manufactured chairs which I had zero issues with. I won't be purchasing again.

October 10, 2025
American Chairs logo

Reply from American Chairs

Thank you very much for bring this to our attention. This is the 1st we are hearing of this and if we would have been contacted we would be happy to send you a replacement. We are still happy to send you a replacement if you would like. Please reach out to us and let us know. info@americanchairs.com We take pride in each and every piece of furniture we make here in the USA and we stand behind each and every piece. Please let us know how we can make this right for you. Have a great day!

Rated 5 out of 5 stars
Verified

Love the chairs

Love the chairs! Love that they sit just a little bit higher than a normal chair. Very sturdy.

October 9, 2025
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Reply from American Chairs

Thanks so much for your order and for leaving us a great review!! We are so happy to hear you love everything. If you have any questions or concerns, just reach out. Happy Halloween :-)

Rated 5 out of 5 stars
Verified

Quick delivery

Quick delivery. Well packed. Great quality. I didn’t expect that they would already be assembled.

October 8, 2025
American Chairs logo

Reply from American Chairs

Thanks so much for this great review and for your order! We really appreciate your business (and you). If you have any questions or concerns, please reach out. Have a wonderful day :-)

Rated 5 out of 5 stars
Verified

Great chair

The chair arrived secure in its packaging, no damage. This is a solid chair, nothing flimsy at all.

October 16, 2025
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Reply from American Chairs

Thanks so much for your order and for your review. We really appreciate you!! If you every have any questions, please reach out. Have a great day :-)

Rated 5 out of 5 stars
Verified

Quick delivery

Quick delivery. Help when I had trouble assembling the 30” high bar chair that resulted in a fine sturdy chair at my workbench. Plus made in the USA! Thanks!
Gregg

October 16, 2025
American Chairs logo

Reply from American Chairs

Thanks so much! Glad we could help you so easily with assembly. We really appreciate your business. If you need anything, just give us a ring. Have a good day :-)

Rated 5 out of 5 stars
Verified

Absolutely Thrilled with My Custom Dining Booths!

I recently ordered custom dining booths from AmericanChairs.com, and I couldn’t be happier with the entire experience! The booths turned out even better than I imagined—stylish, comfortable, and a perfect fit for my space. I love the color Goldenrod; it's fun and sophisticated. The craftsmanship and quality are outstanding, and they’ve completely transformed my dining area.
A special shout-out to Brad P., who provided exceptional customer service from start to finish. He was incredibly knowledgeable, responsive, and patient throughout my [protracted] decision-making process; answering all my questions and guiding me through every detail. His professionalism made the experience stress-free and enjoyable. My custom booths are worth every penny, because the total price is very reasonable compared to other suppliers, and I did a lot of shopping around.

If you’re looking for high-quality custom seating and top-notch service, I highly recommend AmericanChairs.com. They exceeded my expectations in every way!

May 13, 2025
American Chairs logo

Reply from American Chairs

We can't think of any review that could possibly be better - Thank you so much for leaving this!! And thank you for your business. If you have any questions or concerns, just give us a ring. Thank you again for everything and have a great day :-)

Rated 5 out of 5 stars
Verified

The chairs arrived as promised and add…

The chairs arrived as promised and add a serene quiet beauty to my kitchen nook. I love them!

October 13, 2025
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Reply from American Chairs

What a great review - thank you so much!! We really appreciate you and your business. If you have any concerns or questions, please let us know. Have a great week :-)

Rated 5 out of 5 stars
Verified

Very easy to work with

Very easy to work with, I needed a variety of both stool top replacements and complete stools shipped across multiple locations, thus far everything has gone smoothly and I just saw the final product in our show room yesterday - definitely better quality than what we bought from another supplier years ago.

October 8, 2025
American Chairs logo

Reply from American Chairs

We are so glad to read this and hear you are happy with everything. Thank you for your business!! If you ever have any questions or concerns, just give us a ring. Have a great day :-)

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