Worst Experience — No Support, Faulty Product & Zero Responsibility

I purchased an LG speaker from Croma, and the product is not even working properly. Because of this, I requested a demo and proper installation support to understand the setup and usage. But shockingly, there is absolutely no customer support from Croma or LG. No technician visit, no demo, and not even a proper call support system to resolve issues.

Once the product is sold, Croma completely washes their hands off. For a premium product, this level of service is unacceptable. I have never seen such careless after-sales service in India.

My honest recommendation: Do NOT buy this product or ANY product from Croma. If something goes wrong, you will be left alone with no support.

Croma really needs to learn what customer service means.


my purchase was 12-7-25Warranty service was offered until Jan. 7 2026. I purchased Warranty 12-8-25

Extremely easy to assisible, great price, our cat loves it from the first usage

I am a repeat customer of AppliancePartsPros.com for the past 9 years. Nearly all my business with them has been positive. Their factory original parts are genuinely advertised. The return policy is valid & useful to have 365 days to consider.

Fast shipping.  Product was exactly as described and was a good price.   The opener was about $90 and the local company was going to charge me $300 for product/install.  I did the install in 30 sec.

I’ve had my Dreams X50 for just under 6 months and it has not worked for the past 3 months. 
I get no response from Dreame about how to get it going again. 
I feel the best place for it is the recycling bin.

Several days after ordering and it still showing processing, even after my card being charged, I had to sit on the phone with customer service just to find out they didn't even hwve the tv in stock that I ordered.  

Thanks for the great customer service, Fern, with my Newair nugget ice maker.

I purchased a fridge and oven in store on the 30th of October. The oven that was delivered the first time was the incorrect size. I had to go back in store to reschedule this delivery and when they arrived, they delivered a gas oven not the model we had originally paid for. 

I returned instore a third time to reschedule this and they ensured me they would deliver the correct oven with express delivery.

 they called me and explained they would not be able to deliver the oven today as they were an hour away and had other deliveries to make and the store had given them the incorrect address. 

I went back to store to reschedule the delivery where the staff did not seem to care that a month after paying for my oven it still had not been delivered successfully 

I reached out to the customer care and complaints department after a few days they replied and said someone from the store would call me to resolve this issue. A team member called me and said I requested a call back. I explained everything that happened and the person on the phone said well even if it took a month it was good that I did get my oven. After 3 wrong attempts 

Curry’s is the the worst company to buy from I regret not getting a refund and spending the money anywhere else. 

DO NOT BUY ANYTHING FROM THIS STORE!!!!

We bought our 90cm Rangemaster cooker just over two years ago, along with an additional one-year extended warranty. From the very beginning, the oven has had a serious issue: the front cooks much faster than the back, making it impossible to cook evenly. We’ve had engineers out twice, and the most recent one confirmed that the product is faulty.

Despite this, Rangemaster insists there is nothing they can do. I understand that time has passed, but the only reason so much time went by is because their process makes it incredibly difficult for a busy family to reach them. They refuse to speak to anyone except my husband—even when all I wanted to do was book a repair—so I’ve often ended up stressed, stuck on hold, and eventually giving up.

The cooker has had this issue since day one, and an engineer has confirmed it’s a manufacturing fault. I expect Rangemaster to take responsibility and help resolve the problem, not dismiss it and leave us with a defective appliance that we paid a premium price for.

Very disappointed and would not recommend based on our experience.

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