I've been meaning to reach out to customer service, so I haven't given them the chance to help out with these issues.  I'm hoping to increase my rating after some support.

1.  The assembly directions were non existent.  Other than a tiny parts assembly model in a frustratingly curled up manual left in the "tube", you are out of luck.  I had to take a picture of the picture to zoom in, but still not enough information to figure it out. 

2.  The design does not allow enough room to fasten the 1-1/8" skid frame bolts with a socket and wrench.  There is so little clearance on some bolts, that a box wrench is your only option.  Even then, you have to rotate the box wrench every half turn to make any progress turning the nut.

3.  The handle and shaft that rotates the "throw" is not trapped.  The shaft keeps falling off the U shaped socket and falls off.  

4. The design of the rotation of throw is horrible.  Vibration cause the angle of throw to change based on vibration.  You start out throwing at 90 deg., but eventually it rotates back to the cab.

5.  I spent more time unplugging the chute than snow blowing.  Not sure what the issue is, but it was very frustrating. 

6.  The leveling pads are so small with such as small surface area, they dig into uneven ground and make a mess.  

I contracted TrueGreen in good faith, based on assurances for a better lawn. I noticed zero improvement as well as the expansion of weeds and invasive grasses after two months. My "technician" advised me that TrueGreen had no treatment for the invasive grass. He advised me to "use Roundup and then place sod". Next month, I called and asked for a service manager to take a look. I was scolded by the CSR and told I needed to follow "protocol". I asked what that was and he said..."A tech needs to evaluate if there is a problem and if so, will contact a supervisor".  Next "technician" told me that the lawn was over-watered (Sprinklers ran twice a week). I showed him the weeds...he hand-sprayed those. Two months later, lawn looks even worse. Invasive grass now covering 40% and weeds still coming up around walkways. The only new grass was now turning brown and dying. Completely different "technician" advised...."That's brown root rot"  WTF?? I asked him if he could treat it. He shook his head and said "Too much water". These folks have no idea what they are talking about. They are SO overwhelmed by complaints that they develop policy to ignore and hope the client doesn't cancel. I just did. It took about 20 minutes of begging to finally get them to cancel. Same old promises of attention. Nope.

Awesome tree removal service in Buffalo. I happily use them again whenever needed. The owner is super friendly and professional. I might even tell my neighbors to call them for their overhanging trees.

Ridiculously expensive.  Contract stated  I was receiving an "8 foot" Crape Myrtle.  I was given several prices for different sizes, choose the 8 foot, the tallest offered.  Charge $775. for the tree.  Without notice that I was not getting an 8 foot tree (for whatever reason), and a price adjustment made, a barely 6 foot tree was delivered.  Called the salesman and he offered $200 off the price of the tree. Still means I'm paying $775, for a 6 foot tree???  CONTRACT NOT HONORED andI had to call to complain. 

They responded so quickly and helped me out right away! Jackson walked me through the process and made the whole experience stress-free, even interacting with my insurance company. My home looks 20 years younger now! I would definitely recommend them if you want quality results and great customer service! Thank you GCM so much!

Leo has been doing an amazing job for me and my business. We were able to fill in all the work schedule gaps with the help from Roasbase. I strongly recommend these guys for anyone looking to fill their calendar! 

The work was great! The yard looks really good. The best pricing in Jonesboro! Good customer service. Cates about his business. 

This is a scam site that frequently changes their site name. Yesterday it was Vynix.grow and now this. It is a 100% scam site stay away.

I had a great experience with them, it was a tree removal job, they also clean the site afterwards will highly recommend them

Number of plants died off in our gardens, at the boundary, in 2024. Coincidentally at the same time as next door neighbours removed all the ivy around their property. We required a knowledgeable expert soil and plant analysis person to view the plants and give expert evidence as to what had killed the plants including 30 year old forsythia, climbing roses, honeysuckle, hydrangeas, lilies, magnolia, azaleas etc. His conclusion... drought in 2024???? Plant experts advised the cause was undoubtedly spray probably glyphosphate but to get plant and soil samples to confirm. Bartetts failed dismally even describing a magnolia as lilac. 


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Best in Arborist and Tree Surgeon

Companies(89)

Recently reviewed companies

Farmry

TruGreen

10X Tree Services

Davey Tree Expert Company

GottaCallMAC

Roasbase

Genesis 1:11

hardy-eucalyptus.com

Austin Tree Services Tx

Bartlett

Newest companies

Treeserviceeriepa

Mptreeandhedge

Austin Tree Services Tx

KD Tree Service Albany NY

hardy-eucalyptus.com

Farmry

Roasbase

GottaCallMAC

EverGreen Solution USA

10X Tree Services

Related categories

Bonsai Plant Supplier

Conservatory Specialist

Dried Flower Shop

Fence Supply Store

Flag Store

Companies
(89)