Robert August Reviews 175

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent craftsmanship of the products, noting that the shoes often exceed expectations set by online images. Consumers appreciate the ability to customize their shoes, selecting from a wide variety of leathers and colors, and find the fit to be perfect. People highlight the company's commitment to keeping them informed throughout the production process, ensuring a worry-free experience. The reasonable production and shipping times are also appreciated. The communication is thorough and supportive, with an emphasis on customer satisfaction. Many reviewers express intentions to order again, citing the shoes as worth every penny.

Based on these reviews

Rated 5 out of 5 stars
Verified

Robert made the entire experience worry-free! He was very helpful with every question for this 1st-time experience with Robert August!! He someone that every company needs as the liaison for them.

Company replied

Rated 5 out of 5 stars
Verified

The shoes are high quality and true to size. I was unsure about buying shoes online (without seeing them up close and trying on for size) but they are a perfect fit and exactly as I hoped they would... See more

Company replied

Rated 5 out of 5 stars

I love Robert August shoes because the customer has the ability to basically design his/her own shoe in a wide variety of leathers/colors. I like the fact the shoes are made in Spain and not in India,... See more

Company replied

Rated 5 out of 5 stars
Verified

I think my shoes are even better than the online images. The communication was thorough, supportive and with an eye toward my satisfaction. My shoes are gorgeous! Worth every penny. I will be orderin... See more

Company replied

Rated 5 out of 5 stars
Verified

Excellent product which I ordered, delivered as promised. Boots look and feel terrific

Company replied

Rated 5 out of 5 stars
Verified

I love my golf shoes from RA. I get so many compliments on them. The communication from the very beginning was awesome. Robert keeps you updated on your order all along the way. I highly recommend RA... See more

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Rated 4 out of 5 stars
Verified

All-around great experience: The design engine is highly flexible, the finished product looks great; company keeps customer informed thru-out the build process. Only small glitch it on tassel is off... See more

Company replied

Rated 5 out of 5 stars
Verified

My experience started with a gift pair of shoes that were the incorrect size. I returned the incorrect size shoes and ordered a pair the correct size. The company gave me a credit and made it very e... See more

Company replied

Rated 5 out of 5 stars
Verified

You were excellent at giving me progress reports and I love the shoes! They arrived earlier than I expected which was a bonus. Well done.

Company replied

Rated 5 out of 5 stars
Verified

I received the shoes well within the promised delivery time. They are of excellent quality and the fit is just right.

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Rated 5 out of 5 stars
Verified

What's not to like about the company. The quality is topnotch and they a variety of fabrics to chose from. I have 4 pairs of chealsea boots have no complaints. Highly recommended .

Company replied

Rated 5 out of 5 stars
Verified

Great looking and high quality, hand crafted boots with excellent communication regarding the status of the production process. Highly recommend!

Company replied

Rated 5 out of 5 stars
Verified

These are the finest made golf shoes in the world. The style and customization options are second to none.

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Rated 5 out of 5 stars
Verified

The shoes were exactly what I expected. The detail of perfection was exceptionally satisfying. I would recommend Robert August to anyone desiring a luxurious shoe.

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Rated 5 out of 5 stars
Verified

These Custom shoes are a great value in my opinion. I have purchased many pairs.

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Rated 5 out of 5 stars
Verified

These are simply the best and most elegant golf shoes in the world.

Company replied

Rated 5 out of 5 stars
Verified

the Shoes themselves, excellent craftsmanship, the materials used, the perfect fit, simply awesome!

Company replied

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Company details

  1. #19 of 68 best companies in Shoe Store
  2. #10 of 30 best companies in Bags and Luggage Store

Written by the company

Since 2016 Robert August has provided our clients with the ability to create high-quality footwear and accessories to match their own unique style. Robert August has embraced emerging technologies, while still holding true to the traditional art of crafting the highest quality footwear and leather goods. Our 360 Degree Design Studio enables our clients to create a truly tailor-made design that is unique as they are. Our made to order process enables us to cater to each individual client and reduce waste in the process, all while delivering a true luxury experience.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

175 reviews

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Hasn’t replied to negative reviews


Rated 5 out of 5 stars
Verified

Robert made the entire experience…

Robert made the entire experience worry-free! He was very helpful with every question for this 1st-time experience with Robert August!! He someone that every company needs as the liaison for them.

September 17, 2025
Robert August logo

Reply from Robert August

Thank you James!

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Rated 5 out of 5 stars
Verified

The shoes are high quality and true to…

The shoes are high quality and true to size. I was unsure about buying shoes online (without seeing them up close and trying on for size) but they are a perfect fit and exactly as I hoped they would be. Delivery was within the specified time and free to the UK. I would highly recommend.

September 15, 2025
Robert August logo

Reply from Robert August

Thank you Lawrence! We look forward to working with you again!

Rated 5 out of 5 stars
Verified

You’ll be thrilled!

Great looking and high quality, hand crafted boots with excellent communication regarding the status of the production process. Highly recommend!

September 12, 2025
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Reply from Robert August

Thank you Ken! We can't wait to work with you again!

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Rated 5 out of 5 stars
Verified

You were excellent

You were excellent at giving me progress reports and I love the shoes! They arrived earlier than I expected which was a bonus. Well done.

July 9, 2025
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Reply from Robert August

Thank you David!

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Rated 5 out of 5 stars
Verified

Beautifully Made Shoes

My experience started with a gift pair of shoes that were the incorrect size. I returned the incorrect size shoes and ordered a pair the correct size. The company gave me a credit and made it very easy to return and to reorder. I ordered the shoes I wanted and now have the nicest pair of dress shoes I have ever owned. Thank you Robert.

July 14, 2025
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Reply from Robert August

Thank you for the kind words! Enjoy your new shoes!

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Rated 5 out of 5 stars
Verified

the Shoes themselves

the Shoes themselves, excellent craftsmanship, the materials used, the perfect fit, simply awesome!

June 11, 2025
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Reply from Robert August

Thank you Daniel! Wear them in good health!

Rated 5 out of 5 stars
Verified

Better than expected....and I have high standards

I think my shoes are even better than the online images. The communication was thorough, supportive and with an eye toward my satisfaction.
My shoes are gorgeous! Worth every penny. I will be ordering again with Robert August.

June 11, 2025
Robert August logo

Reply from Robert August

Thank you Sean, I'm glad you like them!

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Rated 5 out of 5 stars
Verified

I love my golf shoes from RA

I love my golf shoes from RA. I get so many compliments on them. The communication from the very beginning was awesome. Robert keeps you updated on your order all along the way. I highly recommend RA if you're looking for some great golf shoes. They are first class all the way!

April 14, 2025
Robert August logo

Reply from Robert August

Thank you James!

Rated 5 out of 5 stars

The customer is "boss."

I love Robert August shoes because the customer has the ability to basically design his/her own shoe in a wide variety of leathers/colors. I like the fact the shoes are made in Spain and not in India, Pakistan, and other countries that exploit employees. Also, his shoes much more reasonably priced than American-made shoes. Alden shoes have gotten ridiculous expensive, while Allen Edmonds has even started cutting corners. Oh, Rancourt offers American-made custom shoes, although they don't have the variety offered by Robert August. BTW whenever I emailed Robert August, I was shocked that it was always Robert who answered my emails. When was the last time the owner of a company responded to customers' emails?

June 1, 2024
Unprompted review
Robert August logo

Reply from Robert August

Thank you so much for the kind words!

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