I love the bike itself, it rides great, and the battery lasts a long time. The throttle doesn’t have much power, I was only able to get like 10 MPH on just the throttle itself, but the peddle assi... See more
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Ride more. Be happy. There is an undeniable joy in motion. We whole heartedly believe that every ride is an opportunity for our customers to change the way they experience the world.
3040 Saturn St Suite 202, 92821, Brea, United States
Replied to 98% of negative reviews
Typically replies within 24 hours
I don't think the part that you sent me will solve the issue. The person I was emailing claimed they couldn't open my video. I changed all the permissions so it could be viewed. Because of this break issue I have had an accident with my bike. If this part does not fix this brake issue, I would like a new bike.
Recieved my bike in a timely fashion, set up was easy, bike seems to be working exactly as it should so far.
Only thing I would ask is better line up marks for plugging in the pin connectors, my older eyes had a wee bit of trouble there

Reply from Aventon Bikes
Very good that they sent me replacements for my display and wiring harness.
I am surprised the parts needed replacements so soon, hopefully they will be good from now on. The wiring harness was sent right away but it took a bit to receive the new display module.

Reply from Aventon Bikes
Beautiful bike, great value for money and great customer service. Exactly what I was looking for

Reply from Aventon Bikes
I couldn’t be happier with my Aventon Level 3. It’s light, responsive and it is incredibly easy to navigate through its features. The craftsmanship and attention to detail are outstanding. The only thing I would add to a wish list is more variety in terms of customization (especially a built in or add on bracket for a front mounting basket). It is a little tough to customize. Other than that, I couldn’t be happier!

Reply from Aventon Bikes
The 2 bikes we bought are great, the only problem was with the bike rack, we had to remove the left pedal because it was hitting the spare tire

Reply from Aventon Bikes
The Aventure is a well thought out bike. Ive ridden motorcycles for almost 50 years and now at 70 I decided it might be safer for me to be on something a little tamer. I have a blast exploring back roads and trails around Reno, NV. I ordered some parts recently and it was really easy, and my order arrived a couple days later. Keep up the good woork. My next purchase would be a mid-drive model..

Reply from Aventon Bikes
Aventon honored the warranty on my Adventure2 battery and shipped a replacement quickly. Ned was helpful, took care of my issue, and answered all of my questions in a timely manner.
Very much appreciated. Our E-bikes are great!

Reply from Aventon Bikes
Not sure what you are requesting a review on. I’m assuming the kickstand. I already wrote a review once. You all provided excellent service. Pleasant, speedy and professional.

Reply from Aventon Bikes
Good value for your investment and they also have a certified store near me if i need to bring it in to be fixed or tuned up

Reply from Aventon Bikes
I did a review in the past about my bike love my bike everything about it/however Customer Service did an outstanding job and followed up with me and took care of my situation in a manner that was exemplary. It’s good to see such Tremendous customer service nowadays. At least five stars.

Reply from Aventon Bikes
Kevin L. helped us out tremendously. He is exactly the type of person you need to have on your customer support team. If you have an employee reward program, please do whatever possible to reward him and recognize his awesome work.

Reply from Aventon Bikes

Reply from Aventon Bikes
It is winter here in MN so I haven’t had a chance to ride my Aventure 3 yet but I am so excited! I followed the tutorial and found the instructions clear and concise. Setup was a breeze! I was a little apprehensive when I attached the front wheel to the bike noticing how tight the tolerances were in the front disc brake! No worries needed! What I thought would be an hour of adjusting the front wheel to spin freely took only the time needed to tighten the nuts. That spoke volumes to the excellent design and engineering that has gone into this bike! Thank you Aventon!
Joe

Reply from Aventon Bikes
The ordering process was simple, quick and easy. Customer service was excellent and the staff are very pleasant and helpful.

Reply from Aventon Bikes
My bike is great, but I’ve had multiple issues with the car bike rack and the bike cover and the return policy is bad where you can only get a partial refund. I wouldn’t have bought if I knew that before. Disappointing.

Reply from Aventon Bikes
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