Bambi Baby Store - Furniture, Strollers and More Reviews 2,055

TrustScore 5 out of 5

4.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable and helpful staff, who go above and beyond to assist with purchases, provide honest advice, and offer detailed product demonstrations. Consumers appreciate the wide selection of baby gear available, including furniture, strollers, and car seats, with many highlighting the ability to test products in person. People also value the efficient and fast delivery service, with some receiving their orders much sooner than expected. The excellent customer care extends to online and phone interactions, where staff members are described as pleasant, patient, and efficient. Overall, reviewers highly recommend this company for its exceptional service, knowledgeable staff, and comprehensive product selection.

Based on these reviews

Rated 5 out of 5 stars
Verified

I ordered a Nuna stroller system that was out of stock on the actual brand’s website because it was a pre-order item. Bambi Baby saved the day as I stock up on baby supplies ahead of my due date! Serv... See more

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Rated 5 out of 5 stars
Verified

Bambi Baby has a beautiful selection of furniture from Europe. Can’t wait to get ours delivered for our little one! Great incentives too and the whole experience is just great! Only thing I wish they... See more

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Rated 5 out of 5 stars
Verified

Enelio was so helpful in explaining everything. He was patient, understanding and checks off the needs on your list. He never pushed on the highest price item but rather what suits your needs and what... See more

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Rated 5 out of 5 stars
Verified

BambiBaby has quickly become one of my favorite places to shop for baby and family gear. They offer a great selection of items with a variety of brands ranging from high-end to more mid-range options,... See more

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Rated 5 out of 5 stars
Verified

Great experience at Bambi Baby. The staff was knowledgeable and provided demonstrations for nearly every unit in the store, comparing all the different strollers and more. The team was very attentive... See more

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Rated 5 out of 5 stars
Verified

I recently purchased a stroller and car seat, and I had the pleasure of being assisted by Liah. She was absolutely wonderful from start to finish. Liah is incredibly knowledgeable about all the produc... See more

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Rated 5 out of 5 stars
Verified

Great customer service. The sales person that assisted us was knowledgeable and helped us make a decision on the Nuna Travel system that we purchased based on our needs and lifestyle. Having so many o... See more

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Rated 5 out of 5 stars
Verified

Liah was the one who helped us out! Went in the store not knowing what we were looking for and what we saw was completely different from what was recommended by her and her recommendation was a HUGEEE... See more

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Rated 5 out of 5 stars
Verified

For buying something that had just been released for retail sale, it all was really easy and arrived sooner than we expected. The Nuna website was not allowing me to buy from them directly, but thank... See more

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Rated 5 out of 5 stars
Verified

We purchased a rocking recliner for our daughter and son in laws nursery. We paid extra to have the chair delivered to their room of choice. When the shipping company dropped it off without notice to... See more

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Rated 5 out of 5 stars
Verified

Honestly, Bambi Baby fills the void left behind by not having the traditional baby stores. The selection at stores like Nordstrom are too limited with little to no assistance when you need it. My wife... See more

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Rated 5 out of 5 stars
Verified

We came in looking for a stroller and car seat as first time parents not knowing anything at all. We loved the options and being able to test out the different things really helped us choose. An emplo... See more

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Rated 5 out of 5 stars
Verified

We visited the Miami coral gables team and Anthony helped my wife and I out and he was phenomenal. He is well versed on all the brands of strollers and carseats, the demonstrations were so helpful and... See more

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Rated 5 out of 5 stars
Verified

Extremely helpful and knowledgeable! We have purchased all our bigger items here - stroller, infant car seat, and now a convertible car seat. I trust them completely!

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Rated 5 out of 5 stars
Verified

Dassy from the Middletown Township store was incredibly helpful. She was very knowledgeable about all of the products and assisted us in getting our nursery chair. She went above and beyond for the st... See more

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Rated 5 out of 5 stars
Verified

Wonderful company! Fantastic Product! Efficient and Expedient customer care!! Thank you!! We haven’t used it yet, but it looked so beautiful in the box when we opened it. Baby girl is on her... See more

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Rated 5 out of 5 stars
Verified

The staff was fantastic and we had the opportunity to work the owner in the Middletown location. He did a great job identifying our needs and making us comfortable with the stroller we purchased. It’s... See more

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Rated 5 out of 5 stars
Verified

Items arrived as described, shipping was very quick. This store had the best price for what I was looking for plan to use this store for future purchases and share with my friends and family.

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Rated 5 out of 5 stars
Verified

We had the BEST experience with our multiple purchases with Vishaka at Bambi Paramus! Not only was she incredibly kind and knowledgeable, but she also gave us honest advice and thoughtful sug... See more

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Rated 3 out of 5 stars
Verified

At first item showed as on sale, but was not reflected when adding to cart. After reaching out to live chat (which was not very responsive) turned out it's just one specific color, but that was not an... See more

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Rated 5 out of 5 stars
Verified

I have been working w Jasmine & she has offered Excellent customer care service!!! Always pleasant, efficient & courteous!! It’s been a pleasure shopping for my on the way grandson!!! Joann T

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Rated 3 out of 5 stars
Verified

I was provided a discount code but when I checked out the discount code was not applied to my purchase. When I contacted customer service I was told That the discount could not be applied to the item... See more

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Rated 5 out of 5 stars
Verified

Enelio and his team at the Paramus store were so welcoming and helpful! They provided informative and clear guidance, which made picking from all of the stroller and glider options much, much easier.... See more

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Rated 3 out of 5 stars
Verified

Very disappointed with my experience, I went to the store to review all the strollers and was sold on the Bugaboo kangaroo as complete stroller 2 in 1 that I would not need anything extra. However, af... See more

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Rated 5 out of 5 stars
Verified

Stephanie with Client Services gave exceptional assistance with our purchase from start to finish. Our son and daughter in law received the gift timely and with care provided by your company. I have... See more

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Rated 5 out of 5 stars
Verified

Bambi Baby exceeded my expectation in terms of the shipment for my stroller!!! The Veer Green Jasper was out of stock everywhere even on Veer’s website , I wasn’t going to be able to get it delivered... See more

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Rated 5 out of 5 stars
Verified

We worked with Jennifer at the Coral Gables Bambi store and she was so knowledgeable and helpful with understanding the different brands and each of their highlighted features. We loved being able to... See more

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Rated 5 out of 5 stars
Verified

I called the Middletown location with some questions about their registry and discounts and had the best customer experience! Not only was Jasmine able to help with all our questions, she also helped... See more

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Rated 5 out of 5 stars
Verified

The overall purchase experience was fantastic. Michell, the customer service made a conscious effort to ensure we made the right choice. The Youtube videos really helped a lot to trim down the list an... See more

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Rated 5 out of 5 stars
Verified

The customer service is amazing and knowledgeable! The lady that helped me was pleasant and patient with me placing the order especially because I was ordering from out of state for my nieces baby s... See more

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Rated 5 out of 5 stars
Verified

Great experience overall, a large variety of items to see in person! Went to test out double strollers & had plenty of different options to choose from. Bonus is having the little path to test dri... See more

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Rated 5 out of 5 stars
Verified

Great experience at Middletown location! Came for a few visits with my husband and our families before deciding what we actually wanted to purchase. Each team member there worked with us on different... See more

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Rated 5 out of 5 stars
Verified

Another great experience as always. We went to purchase a travel stroller and there were plenty of great options. The staff is incredibly knowledgeable and helped us choose the right stroller for our... See more

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Rated 5 out of 5 stars
Verified

Had the travel system I wanted in stock when it was sold out everywhere else! Quick delivery and GREAT customer service! I spoke with Marg and she was so nice and made sure my order went through withi... See more

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Rated 5 out of 5 stars
Verified

We loved our shopping experience at Bambi Baby! Emilio and team walked us through our options, took the time to help us compare the baby gear we were searching for, and gave it to us straight. We love... See more

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Rated 5 out of 5 stars
Verified

This is the best all-in-one store to purchase everything that you would need for your newborn. Staff were very helpful. They have all different types of furniture of varying price points. They have al... See more

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Rated 5 out of 5 stars
Verified

5 star experience. There was a lot of people there during the day on our visit. There were multiple customer service going in between customers. I get it. A lot of parents have questions and have make... See more

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Rated 4 out of 5 stars

Love this booster seat! Sturdy, comfy, and looks great. Minor hiccup with installation, but totally worth it.

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Rated 5 out of 5 stars
Verified

The efficiency and attention to detail was nothing short of the best I've experienced when ordering quality merchandise on line and through a registry link. Our son and daughter-in-law are very pleas... See more

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Rated 5 out of 5 stars
Verified

Dasi did a phenomenal job helping me choose a stroller that was right for my baby. She took the time and explained how to use a stroller and all of its functionalities.

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Rated 5 out of 5 stars
Verified

Mat is a 10/10 with his customer service from the minute I walked in the door. There was no pressure. He said reach out if I have any questions, I did right away, and he spent a lot of time with me di... See more

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Rated 5 out of 5 stars
Verified

We always have a great in store experience so we are confident with the baby gear we buy.

Company replied

Rated 5 out of 5 stars
Verified

This place is fantastic! Staff are incredibly knowledgeable and able to answer all of my questions. Very friendly and professional too. It was a great experience—I highly recommend.

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Rated 5 out of 5 stars
Verified

Fina was amazing and answered the questions we had AND as she went to go assist with other patrons she periodically checked in with us while we were there

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Rated 5 out of 5 stars
Verified

Highly recommend. Very knowledgeable staff that educates you on how to use the products and offers competitive pricing.

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Rated 5 out of 5 stars
Verified

Amazing experience and the prices are very good! Compared it to the actual stroller brand page and I got a better deal at Bambi Baby!

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Rated 5 out of 5 stars
Verified

Great communication. Selection options with details superior. Shipping was so fast. Definitly one of the best companies I have ever delt with!!

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Rated 5 out of 5 stars
Verified

I accidentally sent the infant car seat and base to my home, in NY instead of Las Vegas- to my dil. The staff went out of there way to assist me and get the item to my dil!

Company replied

Rated 5 out of 5 stars
Verified

Lucas is the best! He was passionate in helping us finding the best for our needs

Company replied

We perform checks on reviews


Company details

  1. #3 of 16 best companies in Baby Store
  2. #3 of 40 best companies in Bedroom Furniture Store
  3. #2 of 13 best companies in Children's Store
  4. #26 of 162 best companies in Furniture Store
  5. #8 of 26 best companies in Toy Store

Information provided by various external sources

Bambi Baby has been helping mothers and parents-to-be since 1976. We are a family owned and operated baby furniture store located in New Jersey. We ship nationwide and also have two stores in West New York and Hoboken, New Jersey. Being in the baby business for over 30 years, we've learned a few things about babies.

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

The staff at Bambi Baby are incredibly…

The staff at Bambi Baby are incredibly knowledgeable and patient, helping us find the perfect stroller and car seat without any pressure. We love that you can test drive everything in the store, giving us the confidence to make the right choice for our family.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

I had some questions about two packages…

I had some questions about two packages from different companies. The questions got answered quickley with enough information to make best decision.

December 8, 2025
Bambi Baby Store - Furniture, Strollers and More logo

Reply from Bambi Baby Store - Furniture, Strollers and More

Thank you so much for your review! We’re glad to hear that our team was able to answer your questions quickly and provide the information you needed to make the best decision. If you ever need anything else or have more questions, we’re always here and happy to help!

Rated 5 out of 5 stars
Verified

Great Service

Second time coming to Bambi Baby in Coral Gables and great experience once again. Thanks Matt and team for your help in upgrading our car seat and buying a wagon for the beach!

December 5, 2025
Bambi Baby Store - Furniture, Strollers and More logo

Reply from Bambi Baby Store - Furniture, Strollers and More

Thank you so much for coming back to our Coral Gables store! We’re thrilled to hear you had another great experience. Matt and the team will be so happy to know they were able to help you upgrade your car seat and find the perfect beach wagon. We truly appreciate your continued trust in us — enjoy your new gear, and we look forward to seeing you again!

Rated 5 out of 5 stars
Verified

Superior Customer Service

The store employees were so informative, answered any and all questions we had. We went into the store completely blind as to what we wanted, or needed. Everyone was very helpful in the decision making process and didn’t force or coerce us to buy what was the most expensive but what would work best for our family. We were able to test drive strollers on the simulation they had for different terrains which was really nice to while comparing all the different options to see what would be the most comfortable and efficient. We will definitely be back.

December 2, 2025
Bambi Baby Store - Furniture, Strollers and More logo

Reply from Bambi Baby Store - Furniture, Strollers and More

Thank you so much for sharing this amazing review! We’re so glad to hear that our team was able to guide you through all your questions and help you feel confident in choosing what truly works best for your family. It’s wonderful that you enjoyed the stroller test-drive area — we love giving parents the chance to compare options in a real-world way.

We’re grateful for your trust and can’t wait to welcome you back again soon!

Rated 4 out of 5 stars
Verified

Good selection

Good selection, reasonable price NOT Amazon!

December 7, 2025
Bambi Baby Store - Furniture, Strollers and More logo

Reply from Bambi Baby Store - Furniture, Strollers and More

Thank you for the great feedback! We're glad you enjoyed our selection and competitive pricing — and we appreciate you choosing to shop local instead of Amazon! Let us know if you need anything else.

Rated 5 out of 5 stars
Verified

Love Bambi Baby!

We’ve bought all our baby gear here and we love the store! The associates are very knowledgeable and you can try all the strollers, chairs etc.
They also have 2 car seat experts in Miami so we go and they help us install the carseat. We already upgraded the carseat and they helped us with both!

December 4, 2025
Bambi Baby Store - Furniture, Strollers and More logo

Reply from Bambi Baby Store - Furniture, Strollers and More

Thank you so much for your wonderful review! We’re thrilled to hear that you’ve trusted us with all your baby gear — that truly means a lot. Our team works hard to make sure every family feels confident in their choices, and we’re glad you enjoyed being able to try out the strollers, chairs, and everything in between.

We’re especially happy that our certified car seat experts in Miami were able to help you with both installations and your upgrade. Your safety and peace of mind are always our top priorities.

We appreciate you and can’t wait to continue supporting your family as your little one grows!

Rated 5 out of 5 stars
Verified

best customer service

best customer service

December 6, 2025
Bambi Baby Store - Furniture, Strollers and More logo

Reply from Bambi Baby Store - Furniture, Strollers and More

Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our customer service. We truly appreciate your support!

Rated 5 out of 5 stars
Verified

Excellent experience

Enelio was so helpful in explaining everything. He was patient, understanding and checks off the needs on your list. He never pushed on the highest price item but rather what suits your needs and what’s more practical. The shopping experience is top notch. I love that you can push around the stroller and try it on a little terrain and see how it feels. We were in between Nuna and Uppababy and we ended up getting Uppababy Cruz V3 and Aria V2.

December 6, 2025
Bambi Baby Store - Furniture, Strollers and More logo

Reply from Bambi Baby Store - Furniture, Strollers and More

Thank you so much for your wonderful review! We’re thrilled to hear that Enelio was able to guide you patiently and help you find the perfect stroller system for your family. We love giving parents the chance to test strollers on different terrains, and we’re so glad you found that helpful in making your decision.

Congratulations on your Nuna and UPPAbaby choices — we hope you enjoy every outing with them! We look forward to seeing you again soon.

Rated 5 out of 5 stars
Verified

Great delivery and easy setup

Great delivery and easy setup

December 6, 2025
Bambi Baby Store - Furniture, Strollers and More logo

Reply from Bambi Baby Store - Furniture, Strollers and More

Thank you for your feedback! We’re glad to hear that your delivery went smoothly and that the setup was easy. We hope you enjoy your new purchase!

Rated 5 out of 5 stars
Verified

Nuna Travel System

I ordered a Nuna stroller system that was out of stock on the actual brand’s website because it was a pre-order item. Bambi Baby saved the day as I stock up on baby supplies ahead of my due date! Service was quick and responsive, and the system shipped and arrived earlier than expected. A great experience overall.

December 3, 2025
Bambi Baby Store - Furniture, Strollers and More logo

Reply from Bambi Baby Store - Furniture, Strollers and More

Thank you so much for sharing your experience! We’re thrilled we could help you get your Nuna stroller system ahead of time and make your pre-baby shopping a little easier. It’s wonderful to hear that our team was able to provide quick and responsive service, and that your order arrived earlier than expected. We truly appreciate your trust and can’t wait to assist you with anything else you may need for your little one!

Rated 5 out of 5 stars
Verified

Best place to try and buy baby gear.

We always have a great in store experience so we are confident with the baby gear we buy.

December 2, 2025
Bambi Baby Store - Furniture, Strollers and More logo

Reply from Bambi Baby Store - Furniture, Strollers and More

Thank you for your kind words! We’re so glad to hear that you consistently have a great in-store experience and feel confident with the baby gear you purchase. We truly appreciate your trust and look forward to seeing you again soon!

Rated 5 out of 5 stars
Verified

Amazing!

Great customer service, very knowledgeable.

December 2, 2025
Bambi Baby Store - Furniture, Strollers and More logo

Reply from Bambi Baby Store - Furniture, Strollers and More

Thank you for your kind words! We’re glad to hear you had a great experience and found our team knowledgeable. We truly appreciate your support!

Rated 5 out of 5 stars
Verified

Good experience

Items arrived as described, shipping was very quick. This store had the best price for what I was looking for plan to use this store for future purchases and share with my friends and family.

December 4, 2025
Bambi Baby Store - Furniture, Strollers and More logo

Reply from Bambi Baby Store - Furniture, Strollers and More

Thank you for your wonderful review! We’re thrilled to hear that your items arrived quickly and as described, and that you found great value with us. We truly appreciate your support and recommendation, and we look forward to helping you with future purchases!

Rated 4 out of 5 stars

Love this booster seat

Love this booster seat! Sturdy, comfy, and looks great. Minor hiccup with installation, but totally worth it.

October 5, 2025
Unprompted review
Bambi Baby Store - Furniture, Strollers and More logo

Reply from Bambi Baby Store - Furniture, Strollers and More

Thank you for your review! We’re so glad to hear you love your booster seat and find it sturdy, comfortable, and stylish. We appreciate your patience with the installation hiccup and are thrilled it was worth it in the end!

Rated 1 out of 5 stars
Verified

Reducing the price during Black Friday…

Reducing the price during Black Friday would help consumers big time!

December 3, 2025
Bambi Baby Store - Furniture, Strollers and More logo

Reply from Bambi Baby Store - Furniture, Strollers and More

Thank you for your business. While a price reduction would be nice for consumers, we have strict guidelines from our vendor partners that prohibit changing the price. You ordered a product, and we fulfilled it within the stated timeline. We are sad to see you leave a one star review as you did.

Rated 5 out of 5 stars
Verified

Highly recommend

Highly recommend. Very knowledgeable staff that educates you on how to use the products and offers competitive pricing.

December 2, 2025
Bambi Baby Store - Furniture, Strollers and More logo

Reply from Bambi Baby Store - Furniture, Strollers and More

Thank you so much for your recommendation! We’re thrilled to hear that our team was able to educate you on the products and provide competitive pricing. We truly appreciate your support and look forward to helping you again in the future!

Rated 5 out of 5 stars
Verified

Helpful staff, great shipping time & product selection

BambiBaby has quickly become one of my favorite places to shop for baby and family gear. They offer a great selection of items with a variety of brands ranging from high-end to more mid-range options, which made it easy to compare everything in one place. The staff is incredibly helpful both in person and online—they took the time to walk me through different products and helped me figure out what would work best for my growing family. On top of that, their shipping is impressively fast. Overall, a wonderful shopping experience that I highly recommend.

November 30, 2025
Bambi Baby Store - Furniture, Strollers and More logo

Reply from Bambi Baby Store - Furniture, Strollers and More

Thank you so much for your fantastic review! We’re thrilled to hear that Bambi Baby has become one of your favorite places for baby and family gear. It’s wonderful to know our wide selection, helpful staff, and fast shipping made your shopping experience smooth and enjoyable. We truly appreciate your trust and recommendation, and we look forward to helping your growing family again soon!

Rated 5 out of 5 stars
Verified

Excellent service

Excellent service, very knowledgeable and great selection in store.

December 3, 2025
Bambi Baby Store - Furniture, Strollers and More logo

Reply from Bambi Baby Store - Furniture, Strollers and More

Thank you for your kind words! We’re so glad to hear you enjoyed our service, knowledgeable staff, and in-store selection. We truly appreciate your support and look forward to seeing you again!

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