The website was easy to navigate, but I would have liked a running total of the price of my purchases. Clear explanations of the benefits of the pillow, but experiencing is believing!

I needed an update about delivery as I saw nothing..I emailed silksilky to see if they could check it out for me..once I gave the order details they were just flawless .got the update on the delivery and it was delivered the other day..thank u guys ..you're fantastic 


Very helpful agents and great quality, stylish furniture at a solid price.

Beautiful wool area rugs! Reasonably quick shipping. Foremost, when a big rug was a few days due for delivery, I changed my mind because I found one I liked better at Perigold. The customer service agent canceled the rug at some late stage of shipment, issued store credit (she would have returned the funds to credit card, but I chose this way) to apply to the rug i replaced it with. It is a big heavy rug and they will bring it inside of the house. Great service.

Kimberly Woodard assist me with this purchase from beginning to end with the utmost professionalism. Great experience and knowledge from this individual. 

Despite any negative reviews, I had zero issues with the furniture I purchased and received (a stand-alone pantry and a desk with built-in shelving). Not only were they easy to put together (just time-consuming), they look good and feel sturdy. The furniture comes with all tools needed to piece everything together and are clearly labeled. Finally, after a year without any furniture, I now have some furniture to help me organize my very small apartment.

When I originally placed my order I couldn't find anywhere to double check it before I paid.  I had a feeling I did something wrong so I called and spoke with a customer service representative who was wonderful!  She was able to find my order and make the correction for me! I was grateful there was a real person to speak with and pleased that she was able to help me!

The product images on the website were misleading. The comforter I received looked nothing like the bright, vibrant colors shown online, it was flat and dull. When I contacted customer service, I was told that they cannot guarantee the product will match the images, and that I would be responsible for return shipping costs. This feels like misrepresentation, leaving the customer to pay for their mistake. I will not be doing business with Bed Bath & Beyond again, as trust and accuracy are essential when shopping online.

Great experience. Knowledgeable staff and quick delivery. 

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