Best Brilliance Reviews 417

We ordered the Kaylee Lab Grown Diamond Rose Gold 2 Carat ring. We worked with Paul during the whole process and he was fantastic. He helped us with all of our needs and wanted to make sure we were 1... See more

i fell in love with two different rings. i did order both, one fast 6 day shipping and the other standard. they both came in on time. i was so so nervous because this was an online website, some revie... See more

My husband and I bought this engagement ring to replace my mother's diamond that I lost - which was a diamond from the 1950s with zero imperfections - a hard thing to replace for both sentiment and va... See more

After looking all over for a ring, I ended up deciding to go with Best Brilliance. At first, I was pretty hesitant to go the online route and I couldn't be more pleased with the quality and experience... See more

I forget your employees name but she actually used her email to send me a confirmation on my purchase was very polite and went above and beyond to bring everything together. Got engaged this last mon... See more

Well .... To me the best brilliance web site and all seems a bit sketchy. Now that said We have bought two entirely different rings that each of us loves so far. Mine is a recent Mens gold ring and... See more

Paul and Julieanne are amazing to work with on custom jewelry! They brought a very complex design into reality. Quality of the craftsmanship and the diamonds are impeccable. I was able to return my or... See more

The engagement 💍 I received was beautiful and my forever wife loved it. We got married on the 12th of September, 2025 and kinda got carried away with the honeymooning lol. We'll be looking forward to... See more

What a wonderful experience! From beginning to end, communication was amazing. They texted on a consistent basis and let me know when work was starting on my ring, when it was near completion, and als... See more

Paul reached out to me after some miscommunication with the shipping department(not their fault) he worked fast to make sure that everything was correct in the end.

Buying a custom ring was easy and convenient. I did not really like my expected order ship date getting pushed back about 3 times. My order was delivered by FedEx to the wrong address, but Best Brilli... See more

My engagement ring from 32 years ago was stolen in a robbery. My husband wanted to replace it immediately. We spent hours researching and came across Best Brilliance. Their selection was fantastic... See more

This was a very easy process. I picked out a ring that I liked and when I purchased the ring I inputted the wrong ring size. I received immediate help with getting this issue rectified. The ring arriv... See more

It was a very positive experience. I was really nervous about the purchase both before and after, and I asked a lot of questions, and someone always answered me within an hour or two. The ring is gorg... See more

The ring and presentation were perfect and stunning! We wish alterations could be contracted locally for greater peace of mind.

*Updated Review* Expectations for the ring where blown out of the water. I’m not sure when the last time I saw my fiancé happier she absolutely loves it. We had a few hiccups along the way, but CEO Gu... See more

I first ordered a 2 carat engagement ring and then exchanged it for a 3 carat. Both were completely beautiful and arrived in a reasonable amount of time. The exchange process was easy and handled quic... See more

Incredible design, consultation, and the final ring is just brilliant. To top it all, super affordable. The whole process was a breeze.

Buying jewelry online can be tricky but Best Brilliance makes the process smooth and easy. They work with you and they send you a prepaid label if you need to return a piece for any reason. Their lab... See more

I am beyond words!! My diamonds are absolutely gorgeous!! I ordered the Skylar 3 carat ring, diamond necklace and studs. I'm so impressed with the quality. The packaging was beautiful. If any one has... See more

Best Brilliance has made our purchase so easy and we love love love this ring! Thank you for allowing us this opportunity to make our 40th wedding anniversary so exciting by receiving this gorgeous r... See more

Mary was amazing. She did great to calm my nerves in the uneasy process of making a major purchase online. I'm sure I was annoying but you couldn't tell with her. She was professional, patient, and ex... See more

My wife was thrilled with her new ring! Although I was nervous about purchasing a diamond ring online, Julieanne did an outstanding job guiding and reassuring me! Paul was also very helpful and we wo... See more

Receive my ring in December 2024 for my boyfriend who now is my fiancé. Gorgeous ring more than what I expected. We just recently took it to get appraised so it could be insured by my insurance compan... See more

I originally ordered a ring , and realized that it wasn’t the ring I liked . I immediately called and the best brilliance staff were so helpful and responsive I was able to order a new ring without an... See more

Greatest experience I have ever had! Lisa was super helpful and answered all my questions within minutes of sending email. After getting my jewelery had to send it back to be resized. Lisa again resp... See more

The best in the Industry. So many different brands offering diamonds, but when you look at the quality of the mounting on the ring, the quality of the metal (very few offer platinum), it ends up looki... See more

I’ll admit I was nervous about ordering an engagement ring online, but Best Brilliance completely changed my mind. From the first message, their team was patient, clear, and incredibly resp... See more

Excellent customer service!! I got my ring resized and exchanged and Lisa and Fin were amazing in helping me do the exchange. They responded quickly and gave me extra assurances for my order. My ring... See more

Working with the sales team is incredible! They’re fast responding and helped me through exchange/return. The ring designs are beautiful! The diamonds are high quality as well! I love my new ring so m... See more

It's hard to find reputable companies especially in today's day and age. I must say, the ring was even more beautiful in person than the pictures. It was exactly as imagined but better. We will be... See more

Best brilliance is just an unbelievable company! We placed an order that we needed in 2 weeks for a custom ring that usually takes 6 weeks. We got the ring a day before we flew out internationally and... See more

I was suspicious at first with how low the prices were but my expectations were met far and beyond what I could've imagined. I had an online consultation and they made the entire process of customizin... See more

This was truly the best customer service I have ever received. I got the 2ct center stone Lucy Lab Grown diamond bridal set and it came out beautifully. I had help every step of the way and all of my... See more

Ring came in a timely manner. Exactly 1 month. Absolutely everything i ordered and beautiful. Sizing was perfect and quality was fantastic. I’ve had it a couple months now and has not worn down at all... See more

My ring is stunning. Paul patiently met with me several times to personalise my design perfectly. The stones are spectacular and, the workmanship is superb. While purchasing such a special piece of je... See more

Great company and beautiful products. I basically shopped only from the website and ordered my ring. Took almost 4 weeks but the work was excellent and quality first class. Once it came the ring was a... See more

Great experience. it took about four weeks to get my initial ring but apparently they are built to order so that is OK. Just plan for this timeframe. The quality and build of the ring is as good as an... See more

I was shocked at how beautiful the ring is. I get so many compliments and the customer service was great throughout the process. Would highly recommended buying jewelry from Best Brilliance. It’s th... See more

Great customer service! I was out of town and was not able to pickup my package upon delivery. The carrier was getting ready to send the package back to Best Brilliance. They did everything in there p... See more

Julieanne deserves a raise for helping with our crazy requests. I question a company that would not promote a woman with this much congeniality and knowledge to an upper management position. She was t... See more

My fiance proposed this week and he got me the rose gold Lucy lab grown diamond ring with 1.5 total carat. It is so beyond perfect and so sparkly! I’ve had so many people say how beautiful it is and i... See more

My experience was great from the customized choices, great customer service and final product! Top quality and professional look and feel on our purchase. We will be return customers.

I was a bit scared at first because the price was way too low for the value(even if it was during a clearance) but when the ring came along it was everything I wanted. 100/10 would recommend !

Beautiful piece that helped me turn a special day even more special.

Best Brilliance provides an outstanding customer experience. The staff was so helpful, knowledgeable, and patient in helping me find the perfect item

The customer service and quality off the ring and was delivered early on my anniversary.