BetterSafeRadio.com Reviews 908

Paid for codeplug. Expected download or in the mail. Never happened. Sent follow up email to BSR and haven’t heard back. CCard was charged. Think I fell through the cracks. UPDATE: I am happy to s... See more

Great experience doing business with Better Safe Radios. Had a few questions about some other products Mark sells, he answered my email the same day. The Better Safe radio programming Mark does is a h... See more

Great communication via email and honest. I wasn't able to get a radio because I live in Canada and he was honest and tried his best with other delivery sources and he kept me updated so he fully refu... See more

BSR has customer service that is truly second to none. Mark ships fast and items are meticulously packaged for damage free shipping. The Wouxun KG 916+ GMRS is a great performer and is built rock soli... See more

Mark is very responsive to all of my questions and comments. Also, the Wouxun products he sells are top quality, well made and are of good value. I own several radios and extra gear. I buy from Better... See more

Absolutely amazing service and support by Mark. I wrote to him on a Saturday night with a product question and received a very helpful and informative response within minutes. Great support!

I got my radio BetterSafeRadio,com, shipping was fast and it worked fine out of the box. Their customer service was friendly and responsive when I asked questions, so overall it felt like a smooth an... See more

Mark was, at usual, super helpful and had all the answers to my questions. He helped me acquire exactly what I needed to resolve the issue I was running into. Will definitely be doing business with ag... See more

Just passed my technician exam and after hours of looking at different hand held radios my choice was the Wouxun KG-UV9PX. That lead me to Better Safe Radio for my purchase. Had absolutely no issues a... See more

BSR answered all my questions and delivered two high performing hand held Wouxun KG-UV9GX+ GMRS Two-Way Radio & Multi-Band Scanners. The audio quality on this rig is high and absent of the tradit... See more

Buying from Mark at Better Safe Radio was one of the best experiences I have had with a vendor in quite a while. They kept me informed of the order status until delivery at my home and when I experie... See more

I have purchased Wouxon KG-UV9GX & KG-UV9PX HT's & accessories for them from Mark. I've always been a fan of the big 3 Japanese amateur radios, but I must say that I'm impressed with the quality & use... See more

The beginning of a great customer experience is having great customer service, Mark goes up and beyond to make sure you are taking care and provided his customers with a high quality product. I’... See more

Mark always answers my questions and the service i needed didnt break the bank.I would recommend BSR and Mark to everybody.

Clean and concise very informative website showcasing products. Easy to maneuver through the website and make your order. Items ship fast, securely and arrive intact with all described items in great... See more

You answered my surprise question promptly and helped me get the right HT. Order processing and shipment were excellent. Gladly do business with you in the future.

This site features a clean, informative, and easy-to-navigate layout. Ordering is straightforward, and items ship quickly and securely, arriving exactly as described. The business offers top-notch equ... See more

There are alot of cheap radios out there that you can buy but if your serious about the hobby your going to have to pay a little more for better quality, the good one are superheterodyne and you can g... See more

A video review with recommendations of both "BetterSafeRadio.com"and the Wouxon KG-UV9GX GMRS/Scanner radio by Randy Cafe (NOTARUBICON), prompted me to purchase this radio from this dealer (Mark Linds... See more

Been looking around for a while at various GMRS radios and decided to get the Wouxun KG UV9GX due to its great options that far outweigh other radios on the market. The ordering on the web site was ve... See more

This is a top-notch company that excels in customer service. Very honest and kept me up to date while my order was backordered due to high demand. I was provided several options if I was in a hurry... See more

The radio came as quickly as promised. When it arrived, I had some issues accessing the pre-programmed frequencies. Mark worked with diligently to ensure that I had access and understood how to acce... See more

Just recieved my WOUXUN UV9GX+ and some other accessories I ordered. Only took a week. According to NotARubicon this makes me a radio dork. I'm okay with that. This is superior to my WOUXUN UV9... See more

The radio and gear was packaged extremely well so it arrived safe. You can tell Mark takes pride in his business. I will definitely order from, better safe radios again. Prices were very reasonable, t... See more

BetterSafeRadio.com is a one man operation. I placed my order during Mark’s move to a larger facility, and he was still quick to return an email when I had a question. My order arrived exactly as I ha... See more

Mark is always a straight-shooter and delivers on his promises. Equipment is solid and support is outstanding. He has always answered all of my questions in a timely fashion. Have recommended BSR to m... See more

BSR had the feature rich HT I was looking for at an excellent price. When I had problems with software Mark steered me through to the solution. His customer service is excellent. I'm glad I found t... See more

I am very pleased with the way this company works. I have had the pleasure of speaking with the owner and has giving me nothing but good customer service. I have purshes several items and everything w... See more

Mark was extremely patient with my lack of knowledge and was willing (and able) to help me purchase the correct items I needed. Will definitely be doing business with again.

Repeat customer here! Just received the updated UV9PX+ from BetterSafeRadio and it's fantastic! The updated display makes a big difference! Mark is also a fantastic in supporting his products. Kee... See more

As advertised, fast shipping, USPS not so much, Tracking great, Webpage info and downloads awesome and Packaged great. The radio has excellent ears and sensitivity. I'm pleased !!!!!!!!

Fast shipping! Nothing is worse than placing an order, paying your money, then waiting for the retailer to pack and ship. BSR, got my LARGE order out first business day after I ordered over the weeken... See more

The entire experience was great! I love that BSR is very fast in responding to emails. The web site is very easy to work with, no constant adds, or out dated content. Mark knows his stuff and is v... See more

I recently purchased a Wouxun KG-UV9PX and could not be happier with the radio and the service I have received. Mark has been very prompt to answer my after sale support questions and I do not hesitat... See more

Mark was quick and informative in answering my questions. I’ve ordered 2 radios and accessories from Better Safe Radio so far and planning on ordering more. Thank you, Mark

Great antenna. Great communication from this quality company. Fast shipping. I'm definitely getting everything I need from bettersaferadio and making sure everyone else knows to buy here too. Thank yo... See more

I ordered a radio on June 3, I sent a follow up message on June 9 asking for an update and I got an update within a few hours that evening. Mark clearly takes customer support seriously and is ver... See more

Has a great selection of the radios and accessories I need. May seem unresponsive, but isn't, just a small shop. I've been able to get great working antennas, and advice on which antennas, for radio... See more

I wrote BetterSafeRadio with a number of questions about various radio options and configurations. I was truly surprised at the depth and thoughtfulness of his answers. Most customer service these day... See more

I've ordered Wouxun KG-UV9GX GMRS two-way radio transceivers and scanners as well as an accessory from BetterSafeRadio. Mark, the owner, has created a very informative website for individuals/familie... See more

Marks products are top quality! I never had a bad experience with Mark or the products he sells. I will always use Mark as my go to person when buying Wouxun products.

All has been well and the product is great to this point, if I can learn all its functions. I hope customer support will continue.

You have great customer service. Always quick to reply to e mails, questions answerws asap.

Great service and products. I am inexperienced with some of the products offered but Mark has been very helpful.

Excellent service. Fast shipping. Good business to deal with. Wide range of products.

CLEAR COMMUNICATION, FAST SHIPPING, QUICK REPLIES... OVERALL A VERY GREAT EXPERIENCE.... THANK YOU MARK...

They have really fast shipping and great products, also has fantastic customer service.

Information from the website was very helpful and the customer support was great.