I cannot ride this bike because I'm still trying to work through the lengthy process of remedying receiving misfitting parts. So far, it's not a pleasant experience when it could and should have been remedied with less hassle for what the customer must endure in loss of use due to good faith on their part in this purchase. 

My 14yo loves the new electric bike.  It is creating the freedom he is desiring in a way that is safe.  

This is my second e-bike from ActBest and I absolutely love their brand!!!

Eventually I was able to get my money back but with much frustration of being denied after doing everything asked. Thank you in the end

Cannot review as I am ill. As soon as I experience Mooncool I let you know 

The design of the bike is awesome. The packaging was top notch. There wasn’t anything dented, etc. Something you could improve on is customer support in understanding how your bikes match up to other bikes. During our decision process, we called your customer support team and the woman didn’t know much about your bike or how it compares to other e-bikes.

A great bike well built and very happy with the speed and feels great when you hit bumps you can can hardly feel them.

Riding the Blix Vika X for a year now and so glad I chose this brand. The quality build stands out whenever I park or ride by another ebike. It's a zippy ride made even easier with the smooth auto-shift. Everyone wants to know what I'm riding.

The customer support is also exceptional. I've reached out 2x with questions via email and received same-day replies. Today they sent me tutorials to walk me through to the solution with photos and videos. They make it so easy and instill confidence to maintain your ebike. You can tell that Blix (and its new management) also love the product and are going to be around to support it.

Excellent customer service.  Original seller did not have bike -  but Bike Exchange found the bike (out of stock nearly everywhere),  honored the price, and it was shipped sooner than original estimate.  Highly recommend.  

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