BikeTiresDirect.com Reviews 19,450

Always stellar service from BTD. I've had quite a saga finding glasses that work with my helmet's retention system, and have had to send several pairs back. When the holiday sale price dropped f... See more

ETA: Emailed them with the complaint; they responded with in an hour. Package likely lost in transit to main shipper. They put in a claim in and notified yours truly that they'll re... See more

Bike Tires Direct is my go to source for all of my cycling needs. (Sounds like a sales pitch but it is not.) In most cases BTD has the components, tools or accessories I need and at a price that c... See more

5 star overall experience shopping with you guys... I ususally dabble more that a few time sbuilding bikes from the frame up and BTD has been pretty useful with a questions with compatibiility and pr... See more

The shopping experience is excellent. The selection is amazing. The deals are hard to beat. Customer service are eager to help. Checkout was very smooth too. The sales team followed through till the... See more

Happened on a short-term excellent deal and ordered right away. It was kind of a mess on my part where my wife ordered a gift for me, based on my suggestion, only to have me change my mind (change 1),... See more

Best experience ever... I do leave reviews from time to time including mediocre eperiences, but BTD was nothing short stellar with the customer support (my 2 bike build so far) very nice wide selecti... See more

I have been purchasing from biketiresdirect.com for years. They have great pricing and are easy to deal with. In addition they also have a loyalty program which has saved me some additional dollars.

I have been using bike tires direct for quite some time now. Never have been disappointed with their service and their support team! Not to mention their great prices! Will definitely continue doing b... See more

I’ve ordered bike tires, components, and gear many times from Bike Tires Direct, and have always been impressed and pleased with their service. They offer top quality gear at good prices, with fast s... See more

Fast shipping, great prices and all items I have ordered have been of high quality and as described. I've never had any problems with customer service which is why I continue doing business with BikeT... See more

This is my number one source for bike parts and accessories. They always provide quick service. Just be sure you specify the shipping. The free shipping may use AMZN logistics which takes 2-3 times mo... See more

Fantastic pricing, quick shipment out the door, and really well packaged. Wheelset was exactly as expected/wanted. Thanks for great service.

When I need something for my bikes, biketiresdirect is the first place that I go. I have been using them for years, and have never had an issue. Items usually ship quickly, my most recent order shippi... See more

I've never had a bad experience when dealing with BikeTiresDirect. Their pricing is always competitive with other sites. Products are delivered very quickly and usually for free. I could not expect mo... See more

The website is super easy to navigate and they always have the products in stock. The prices are fair and shipping is excellent. Highly recommend Bike Tires Direct. It's my go to source for cycling pr... See more

My go to retailer for parts. Excellent customer service and prompt shipping. I always check them first if I need anything bike related.

Shipping was fast. On par with "prime." I added a shipping comment "my kids love your stickers" and they put in a handful of fresh sticker designs in the box. They've done this every time I've asked... See more

I had no idea which bike tire to buy. The original bike tire had seen its days and needed to be replaced. I read the size of the tire, but was not sure if I would choose the correct replacement. So,... See more

I had some trouble with choosing shipping on their website. Costumer service helped me in a timely fashion. I left a message on their contact area of their website and they contacted me through emai... See more

I've made purchases from BTD several times over two decades and they always seem to have the best prices and great customer service. They are my go-to when shopping for cycling gear.

The BTD website is great. Straightforward but with good details, thorough reviews, and several options for whatever product you are looking for.

Great selection of tires and tubes, reasonable prices, timely shipping. I’ve been ordering tires, tubes, and bicycle parts & accessories from here for years.

I've ordered multiple items over last few years from tires,tubes,parts, and now a full bike. The web site is well done and accurate and shipping is prompt. The bike was packaged very well. Maybe most... See more

Bike Tires Direct gave me an excellent price on two Giro road helmets. The helmets arrived within a few days and the fit is perfect.

Great gear, prices and easy process. Love having a trusted source of excellent cycling gear.

Prompt, reliable delivery of exactly the cassette I needed. Got it on sale too.

BTD site is way to navigate and find what I need. Price are always better than elsewhere

Always an easy and quick process to order from Bike Tires Direct

The combination of great tires, a fair price and prompt service equals a very satisfied customer.

High quality tool that I needed. Speedy and reasonably priced shipping. Very pleased.

Always great service when I care to contact customer service, and painless returns.

I was a repeat customer and liked that my account info was already established. The customer service staff was easy to work with and made my experience great! I have referred Bikes Direct to my friend... See more

BikeTiresDirect is my go-to online source for bike components, tires, and more. Good pricing and sales, excellent support and VIP discount program.

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Quality tires and PU tubes, not the seconds you read about on some Amazon reviews. Delivered timely with several updates.

Nothing but great things to say. Great prices, fast shipping, great customer service. BikeTiresDirect is my go-to online shop for bike parts.

Very easy transaction. Had the right product and shipped quickly. I received the latest version which was not pictured. However appreciated getting the newer model.

Both items were sale/clearance. The product availability for both items was good as was the price. Delivery took a bit longer than I expected, but within acceptable range. I haven't been able to wear... See more

Easy to find what I wanted in the size & color needed. Important that I see what I've ordered is in stock as I'm checking out. Like that I can choose delivery time vs cost. Product received was exactl... See more

I am a regular repeat customer and have always had a good experience. They are top notch.

I ordered pair of Maxxis gravel tires for my gravel bike. The price was right and delivery was prompt. I'm very pleased with my purchase.

quality gear, great price, and fast shipping that's what we have come to expect from BTD. Status updates along the way are appreciated. Y'all seem as pleased to provide gear and professional service a... See more

BikeTiresDirect had what I needed, the ordering process was easy, and my purchase was shipped quickly. They have a great selection of cycling products, and I’ll be ordering from them many times again.... See more

Great prices, quality gear and site was easy to navigate. Items arrived on time and were as advertised. What’s not to love?

Always quality products and shipping. Great prices!

Fast quick shipping, wonderful sale prices and quick customer service when I had a question.

Showers Pass makes great pants. They feel good to wear. I bought these to replace the last pair of the same style which are beginning to leak after 5 years of daily commutes. The fit is on the slim... See more

Excellent service from biketiresdirect! They made returning my mistakenly ordered tires effortless. I've since switched to Panaracer Gravel King SS tires—too soon to judge durability, but they feel li... See more

Buying from biketiresdirect.com is always a pleasurable experience. This time, I even received a discounted price on my tires thanks to my past purchases of tires and other items from them. It's a gre... See more