Beyond awesome people to deal with! One of the few companies that you can still talk to an actual person and not AI or Chatbot. Beyond friendly and super helpful and quick to help with any questions.... See more
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Review summary
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Company details
- #1 of 11 best companies in Hi-fi shop
- #1 of 113 best companies in Electronics Store
Written by the company
Headphones and personal audio with pitch perfect service. Authorized dealer of the world's best audiophile brands.
Contact info
405 Bloomfield Dr, Suite 5, 08091, West Berlin, United States
- hello@bloomaudio.com
- bloomaudio.com
Replied to 50% of negative reviews
Typically replies within 24 hours
Great customer service and friendly…
Great customer service and friendly people
If I need any audio equipment again I will look on Bloom Audio web site first.
Good customer service is very important when you order online.
Better Than Expected
Quick turnaround from ordering to shipping, well packed, also included in the box: a personally addressed card from the packer, a Christmas card, and a Your Peppermint Patty. What more could you ask for and much mire than I expected.
I loved the little message cards and…
I loved the little message cards and thank you handwritten note. It literally made my day when I got my IEMs. That's some great customer service.
Highly recommended
Purchasing was easy, package arrived on time, and support was amazing when I had to cancel another order that I had made a mistake on. Amazing, 5 stars!
Great follow up even though UPS made…
Great follow up even though UPS made the mistake. Even had my order shipped for. aSAT delivery which made my weekend. Great job guys!
The best in the biz
Some of the best in the industry… gold standard customer service and experience overall. Top class business.
Information of product was great
Informative of product was great. It is a relief to read the honest reviews of merchandise. Let's face it, we're often making large financial decisions and I feel safe buying from Bloom, both now and well in the future!
Bloom is my go-to place for audio needs
Bloom is my go-to place for my audio needs. I know I can always count on them to take care of me and answer all my questions.
They ship the orders fast; they sent my late-night order in the morning, and I got it the next day.
Also, if there are any potential issues (e.g., I needed to check my amplifier for some hiss and noise), they respond immediately and in a very friendly and courteous manner.
It's great to do business with Bloom Audio. Try them, you will not be disappointed.
Good experience
Well packaged, quick fulfillment/delivery, handwritten note was a nice touch
You can trust the Bloom Audio team in…
You can trust the Bloom Audio team in every aspect of service! They have great products to choose from and have excellent customer service. I'll continue to buy products from them again.
Prompt service and great product
Prompt service and very happy with my purchase. However, I would like to be able to speak to somebody live instead of emailing always with questions .
Incredibly fast service and shipping
Incredibly fast service and shipping. Just incredible.
Bloom Audio is great
Bloom Audio is great! Awesome selection of everything HiFi and most things are actually in stock that ship super fast. My go to online HiFi store.
I can help you mine was a success
I can help you mine was a success
My experience with Bloom Audio was…
My experience with Bloom Audio was impressive. The sound quality of their products is excellent, and everything felt well-made and durable. Definitely worth checking out if you care about audio performance.
The items are packed well and in good…
The items are packed well and in good condition.
Bloom Audio is a great store to deal…
Bloom Audio is a great store to deal with, and I will continue to do business with them.
Everything is usually great with BA
Everything is usually great with BA. They deliver fast, good packaging, and take care of their customers. Wide assortment of audio. Love'em.
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