Builders Risk Reviews 634

TrustScore 5 out of 5

5.0

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and patience. Consumers appreciate the prompt and efficient service, with many highlighting the quick response times and the ability of the agents to provide quotes and policies rapidly. People also value the clear and detailed explanations provided, which make the insurance process easy to understand. The excellent customer service is a recurring theme, with reviewers noting the friendly and attentive approach of the representatives. Clients feel supported throughout the entire process, from initial inquiries to ongoing assistance with their policies. The user experience is consistently described as smooth, stress-free, and professional, leading to high levels of satisfaction and a strong willingness to recommend the company.

Based on these reviews

Rated 5 out of 5 stars

Our agent was Nichole West, me and my husband were very surprised how responsive she was and how quickly she was able to get our policy started in a rush situation. Honestly, we were skeptical as we n... See more

Rated 5 out of 5 stars
Invited

Rhea is very responsive and is great at following up with questions and requests. When I'm unavailable, she leaves thorough messages that keep me informed of the progress of my request, as well as tex... See more

Rated 5 out of 5 stars

Part of my job is to verify our subcontractor's insurance, daily. While some companies give me difficulty, George and Farmer Brown Insurance has been amazing. I am delighted to speak with him each mor... See more

Rated 5 out of 5 stars
Invited

Ive been going through Rhea for several years now. She is great to work with. Very timely on getting back to me and providing me with everything I need. Based off of my interactions with other compani... See more

Rated 5 out of 5 stars

Jim got us out of a pinch. When we had to pivot from our existing builder around the same time the builder’s risk policy was expiring, we were scrambling to find coverage for the house under construct... See more

Rated 5 out of 5 stars
Invited

I had the good fortune of having Rhea assigned to me as my insurance agent for a Builders Risk policy. I had some trouble connecting with her due to my own fault, not hers. Thankfully she remained dil... See more

Rated 5 out of 5 stars

He explained everything and walked me through parts of the forms where I had questions. I appreciate the help with getting my insurance started.

Rated 5 out of 5 stars
Invited

The service was beyond my expectations. Rhea was very helpful and very attentive to what my needs were . She was quick and decisive to my questions if she didn’t have the answer she was quick to get... See more

Rated 5 out of 5 stars
Invited

We had requested a quote very early on in the process of building our home, and ended up really dragging our feet with choosing a policy and moving forward with it. Rhea was very patient with us and d... See more

Rated 5 out of 5 stars
Invited

Rhea was very helpful and supportive in meeting my needs so quickly. Her communication with me was helpful. Also Mary Grace was very helpful in providing our certificate in a timely manner. Thank you... See more

Rated 5 out of 5 stars

The representative Manuel was very helpful and made sure I had everything I needed. Called to verify that I had my documents and filled up with all my inquiries.

Rated 5 out of 5 stars

Hector D. has been the best insurance agent I’ve ever worked with. He is very responsive to every single request I’ve had. He explained everything clearly to me and I have had nothing but great experi... See more

Rated 5 out of 5 stars

Rhea was really easy to work with as far as communicating what I needed as well as her ability to navigate me through the process. I really appreciated her rapid responses. Policies and general can ge... See more

Company replied

Rated 5 out of 5 stars

My agent, Rhea Nies, was very helpful and knowledgeable. She took a lot of time to tell me all about Builder's Risk Insurance, as a person having a home built I knew nothing about it and my builder ha... See more

Rated 5 out of 5 stars
Invited

Rhea was super helpful in getting my matters for insurance resolved and worked fast to get us what we needed. Couldn’t be happier with this service

Rated 5 out of 5 stars
Invited

Rhea and Mary Grace are amazing! They are always prompt with the response and getting me the documents I need. I have worked with them across countless projects. They are very professional. 10/10 woul... See more

Rated 5 out of 5 stars
Verified

At first we were concerned as the company did not have information about our policy until several days after we paid the policy premium. However, everything worked out well, we received the policy wit... See more

Company replied

Rated 5 out of 5 stars
Invited

I had gotten a quote with Rhea, she was very easy to work with. She got the quote back to me within minutes. I will definitely be call her back when I need mortgage insurance.

Rated 5 out of 5 stars
Invited

I was working with Nichole West, she responded to my questions extremely quickly. She was able to modify my policies on the spot. The quotes came in at a reasonable price. She was very professional, p... See more

Rated 5 out of 5 stars

My agent Nichole was very helpful! She is was responsive and patient with all my questions. She quickly found a policy that suited my needs and always responded to emails and phone calls. I highly rec... See more

Rated 5 out of 5 stars

Rhea at Farmer Brown has helped me for years with a hard to insure vacant building property. She has always come through with a good policy. I appreciate her each time I need to renew this beast.

Rated 5 out of 5 stars

Rhea was just helpful every step of the way. Thank you Rhea for your help. Also, Mary Grace Thank you for the Certificates, always on time for submissions. Definitely recommend Farmer Brown.

Rated 5 out of 5 stars
Verified

Nicole West was very friendly and helpful. Even when my phone messed up and she had a hard time getting ahold of me she didn't give up or blow me off. She was willing and able to answer all my questio... See more

Company replied

Rated 5 out of 5 stars
Verified

They are very knowledgeable, prompt with quotes and provided a variety of options - quotes from three different insurance companies. They offered the best options for Builders Risk policies than any o... See more

Company replied

Rated 5 out of 5 stars

I received a Fast response to my inquiry and on a Friday/holiday weekend! Many thanks to Mary Grace and Rhea! I appreciate their cordial reply which was so very friendly and nice!

Rated 5 out of 5 stars
Verified

Nichole at Farmer Brown did a great job. She connected me with the right Builders Risk product at a reasonable price. Quick response and great communication. Very satisfied.

Rated 5 out of 5 stars

Called with a customer service task to complete. Representative answered all my questions, and got me what I needed in a timely manner. And then followed up with me to insure I received it on my end.... See more

Rated 5 out of 5 stars
Verified

I’m a repeat customer and Rhea & Mary always work quickly and efficiently. Their communication is great and something isn’t clear to me, they explain in great detail. Thank you!

Rated 5 out of 5 stars
Invited

When another company failed me, Rhea was able to answer all of my questions, go over all my options, and have me insured with a short phone call.

Rated 5 out of 5 stars
Invited

I had a great experience, Rhea was extremely helpful and worked efficiently to get my policy started same day. I am very pleased with my experience and would highly recommend her services.

Rated 5 out of 5 stars

I had a great experience with Farmer Brown Insurance Agency. Kat and Mary Grace were fantastic to work with—both were quick to respond and gave close attention to every request I had. Their profession... See more

Rated 5 out of 5 stars

Getting Builders Risk coverage was seamless and gave me immense peace of mind throughout the construction of my project

Rated 5 out of 5 stars

Leander was amazing. I called and asked for a Certificate of Insurance with a new Certificate Holder and he was on it. Few minutes later I had it in my email and he called to follow up to make sure ev... See more

Company replied

Rated 5 out of 5 stars

I am satisfied with the service that is provided by farmer brown. The service is promptly, efficient, and reliable. Great customer service! If you have questions, they have answers.

Rated 5 out of 5 stars

I received timely and professional service from Nichole at Farmer Brown. Would use her services again and would highly recommend

Rated 5 out of 5 stars

MY EXPERIENCE WITH THE COMPANY IS AND ALWAYS HAS BEEN AMAZING! THANK YOU KAT FOR MAKING MY HECTIC WORK LIFE EXTREMELY EASY WHEN IT COMES TO MY INSURANCE NEEDS!

Rated 5 out of 5 stars
Invited

Very knowledgeable agent we have done business for many years farmer Brown and Rhea Niles comes through for me every time

Rated 5 out of 5 stars

Quick service at a resonable price, and have been just as helpful with any questions/requests I have after my policy was purchased. Rhea & Mary Grace were great! Would recommend!

Rated 5 out of 5 stars
Verified

Nicole was exceptional. We needed a policy quickly, but wanted to be sure we got what meet all of the requirements. She was not only quick (we got everything in place in two hours), she explained ev... See more

Rated 5 out of 5 stars
Invited

Nichole was helpful through out the process and after when I needed assistance with an issue that came up

Rated 5 out of 5 stars
Invited

Great customer service, Rhea was very helpful with finding me different quotes to choose from as well as going into depth detail about each quote to insure i found the exact one to fit my needs, thank... See more

Rated 5 out of 5 stars
Invited

Rhea Niles was super helpful in making sure we had the coverage we needed and worked with our lender to make sure we had a smooth closing! Thank you Rhea!

Rated 5 out of 5 stars

Rhea was great person and she was able to help me getting the builder risk insurance so quickly. Thank you for your service

Rated 5 out of 5 stars
Verified

I submitted my request for Builders Risk Insurance and within an hour had 4 quotes. Within a couple of hours I had the policy in my hands. Nichole was very friendly and helpful. The whole process was... See more

Rated 5 out of 5 stars

Extremely responsive, very diligent and made the process. Painless. Will 100% hands down. Use them again. Veronica has been awesome with any any post close items and Nichole has been super responsive... See more

Rated 5 out of 5 stars

Leander was very helpful with getting COI's for an upcoming project. He was very attentive at getting all the details correctly and he delivered them expeditiously via email. He also called me to assu... See more

Rated 5 out of 5 stars

I got Builder's Risk coverage during our renovation, and it gave me peace of mind knowing materials and the structure were protected. It's worth it during construction, but you'll still need other ins... See more

Rated 5 out of 5 stars

My experience with Builders Risk was straightforward and professional. The coverage options were clear, and the team guided me through the process without any hassle. It gave me peace of mind during m... See more

We perform checks on reviews


Company details

  1. #2 of 105 best companies in Insurance Agency

About Builders Risk

Written by the company

The Insurance for any type of constructions.

Get the Builder’s Risk insurance you need online From the best rated providers of the industry.

How does it works?

Builders risk is designed to protect construction sites from loss and damage caused by catastrophes, vandalism, natural disasters , etc. When building a new construction or remodeling, the owner, contractor, or both get this policy to cover the project. This insurance works as a contingency plan, taking care of you and your needs.

We insure in all 50 states

And are well versed in the nuances from different parts of the country. We understand what and when certain coverages are needed; like flood, earthquake, wind, etc.

Protects the unexpected

Building Materials, Foundation, False Work, Paving, Curbing, Fences, Outdoor Fixtures, and More.


Contact info

5.0

Excellent

TrustScore 5 out of 5

634 reviews

5-star
4-star
3-star
2-star
1-star


Rated 5 out of 5 stars
Invited

I am a repeat customer because of Rhea

Rhea has made this whole experience of finding the right insurance policy easy for me.
Rhea has outstanding insurance knowledge. She listened to my needs and found the right insurance that would work for me.
I also appreciated how she followed up throughout the years so all my needs are met in a timely manner.
In addition, it is so refreshing that I can just talk to her on the phone instead of dealing with AI or a foreign customer representative who do not understand what I am talking about or I have trouble deciphering their accent. Every correspondence with Rhea has been a pleasure. Thank you!!!

December 8, 2025
Rated 5 out of 5 stars

I got Builder's Risk coverage during…

I got Builder's Risk coverage during our renovation, and it gave me peace of mind knowing materials and the structure were protected. It's worth it during construction, but you'll still need other insurance once the project is done.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Fast and friendly service

Our agent was Nichole West, me and my husband were very surprised how responsive she was and how quickly she was able to get our policy started in a rush situation. Honestly, we were skeptical as we never heard of this company before but she really set our mind at ease. We highly recommend her and will continue to do business with her in the future.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars
Invited

Rhea is very responsive and is great

Rhea is very responsive and is great at following up with questions and requests. When I'm unavailable, she leaves thorough messages that keep me informed of the progress of my request, as well as texts. It's been a pleasure working with her and I would highly recommend her to anyone looking for insurance.

November 19, 2025
Rated 5 out of 5 stars
Invited

Very good company great to do business with

The service was beyond my expectations.
Rhea was very helpful and very attentive to what my needs were . She was quick and decisive to my questions if she didn’t have the answer she was quick to get back to me. No hassle and not the run around, She was extremely helpful and that I truly appreciate.
Thank you

November 14, 2025
Rated 5 out of 5 stars
Invited

What a great experience!

Ive been going through Rhea for several years now. She is great to work with. Very timely on getting back to me and providing me with everything I need. Based off of my interactions with other companies, I would say that she goes above and beyond to meet my needs. Its always a pleasure to work with her and I look forward to my next opportunity to call her for a policy.

November 13, 2025
Rated 5 out of 5 stars
Verified

Could Not Have Been Any Easier!

I submitted my request for Builders Risk Insurance and within an hour had 4 quotes. Within a couple of hours I had the policy in my hands. Nichole was very friendly and helpful. The whole process was quick and easy. I was actually surprised at how easy it was. The downloadable pamphlet explaining how Builders Risk Insurance works was also very helpful as I am a homeowner acting as my own general contractor.

November 5, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look