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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high-quality products available, highlighting the unique selection of stylish and well-made shoes. Consumers appreciate the attention to detail and comfort in the products, with many noting the excellent fit and overall satisfaction with their purchases. People also value the fast turnaround times and efficient shipping, especially for online orders. The company's staff and service receive exceptional recognition. Reviewers frequently mention the friendly, knowledgeable, and helpful team members who provide personalized assistance. Consumers appreciate the staff's expertise in fitting shoes and their willingness to go the extra mile to ensure a confident purchase. The positive atmosphere and welcoming environment in the retail location also contribute to a delightful shopping experience.

Based on these reviews

Rated 5 out of 5 stars
Verified

Amazing customer service and an impressive collection of quality footwear! Enrico was so warm and welcoming from the moment I walked in the door. Definitely a pleasant shopping experience, and I'm ver... See more

Rated 5 out of 5 stars
Verified

Lorenzo did a great job assisting me and answering my questions. He also did a great job explaining the rewards system and how the discounts work. He was very attentive and made great conversation. We... See more

Rated 5 out of 5 stars
Verified

I always love shopping in Bulo! Not only do they have a terrific selection of unique quality shoes, the staff is always super friendly and helpful. They carry brands that you don't normally find. And... See more

Rated 5 out of 5 stars
Verified

Bulo Shoes has an inventory that expresses a great sense of style, comfort and quality! Absolutely love their offerings... and if you ever speak to the staff at the shop (which I have several times vi... See more

Rated 5 out of 5 stars
Verified

Always beautiful shoes, of course. This time when I chose the wrong size accidentally, they remedied that for me within minutes, and my new boots are already in their way!

Rated 5 out of 5 stars
Verified

Bulo little gem in Hayes Valley consistently offers a stunning variety of foot wear , warm, charming, service and a all around display of good taste and quality! Well loved for years!

Rated 5 out of 5 stars
Verified

I was so excited to see “The Monkey King”at SF Opera only to realize I had the wrong day! Not wanting to give up a prime parking spot….I wandered down into the shopping/restaurant scene only to stumbl... See more

Rated 5 out of 5 stars
Verified

Great customer service. Always say hello when I enter, let me browse without hovering, open boxes and help with trying on shoes, awesome music and vibe.

Rated 5 out of 5 stars
Verified

Bulo is the best shoe store on the planet and the only place to buy your shoes in the Bay Area . You can count on Enrico , the owner , and his staff , to welcome you with a big smile and even some dan... See more

Company replied

Rated 5 out of 5 stars
Verified

I went in with questions about a specific brand of boots Bulo carries and the salesperson, Robert, was super knowledgeable. Helped me pick out a great pair of shoes I'm delighted with. Thanks!

Rated 5 out of 5 stars
Verified

Pleased to have found a new place to purchase some of my favorite designer shoes. My order arrived quickly and safely. I did need to make a return and the process went smoothly. Happy to purchase from... See more

Rated 5 out of 5 stars
Verified

Ordering online was super easy! Got a shipping email with tracking number in less than an hour. My boots will be here in two days, even with the holiday! Hope I love them!

Rated 5 out of 5 stars
Verified

We had such a great shopping experience with Jon! He helped my fiance branch out and find some beautiful handcrafted dress boots for our wedding that neither of us would have thought of but ended up b... See more

Rated 5 out of 5 stars
Verified

I have always loved Bulo no more so than today. I appreciated your salesperson: welcoming, clear, efficient and friendly. Besides the pair I purchased, he answered some questions about Blundstones w... See more

Rated 5 out of 5 stars
Verified

My salesperson, Isaiah, was super helpful in finding me the correct fit and style of Glerups slippers that I had been looking for. He really had to hustle as the store was very busy while I was there... See more

Rated 5 out of 5 stars
Verified

This is one of the BEST shoe retailers in the SF Bay Area. Great shoes and excellent team who offer expertise, options and advice. I have two pairs of shoes from Bulo and love them! I am a regular... See more

Rated 5 out of 5 stars
Verified

My favorite shoe store. They carry mostly European shoes. Although I bought regular priced shoes this time, they have a great section of shoes on sale all the time. And amazing staff! Robert was ext... See more

Rated 5 out of 5 stars
Verified

I am going to wear these shoes into the ground. I had such a good experience with both of the gentlemen who helped me with my shoes and they were very knowledgeable about the quality and history of t... See more

Rated 5 out of 5 stars
Verified

I usually order online, but so glad I visited Heyes St store today. Wonderful selection & fantastic help from Isaiah, too. Love Bulo, my favorite SF shoe store, Renée

Rated 5 out of 5 stars
Verified

Amazing service, outstanding merchandise and cant beat the location of Hayes valley. I always make it a point to stop at Bulo Shoes whenever I am in SF and this tip warranted two trips with no regre... See more

Rated 5 out of 5 stars
Verified

Great selection of high end shoes that are super well made, and I caught a little sale so that makes me happy :) And the customer service is awesome - helpful in choosing and deciding, knowledgeable a... See more

Rated 5 out of 5 stars
Verified

My experience at Bulo was first rate! They sell the highest quality shoes and have very professional service. There is no hard sell and the salespeople give you all the time and information that you n... See more

Rated 5 out of 5 stars
Verified

Pleasant, welcoming and friendly proprietor (I assume he was). Assisted me in trying on the Birkenstock sandals I purchased. Then took the time to explain the German-made shoes that I was admiring. I... See more

Rated 5 out of 5 stars
Verified

Bulo has been my favorite go-to shoe boutique for many years. In addition to having cool, comfortably and cutting edge brand shoes, they have a beautiful boutique in SF with an outstanding staff. Robe... See more

Rated 5 out of 5 stars
Verified

As usual, Bulo does not disappoint. Great selection of high-quality shoes, but, more than anything, customer service is what makes this place great. The customer team is doing a fantastic job making y... See more

Rated 5 out of 5 stars
Verified

I have been shopping at Bulo's for years, and they never disappoint. They always have different styles at different times of the year, so you never know what they may have, which makes it even more ex... See more

Rated 5 out of 5 stars
Verified

Bulo’s shoe selection is amazing! Not only do they curate exceptionally great shoes, but the quality is impeccable. I just bought a pair of lace-up black boots that I cannot wait to wear this fall and... See more

Rated 5 out of 5 stars
Verified

I love Bulo! Its my favorite shoe store in SF. I always have to wait for sales but it’s worth it because the quality of shoes are beautiful and the service is personable and friendly. I have to admi... See more

Rated 5 out of 5 stars
Verified

Excellent shoe selection and customer service! I brought my daughter into the shop in search of her first pair of "grown up" sandals that are cute yet comfortable for our upcoming trip. Mission accomp... See more

Rated 5 out of 5 stars
Verified

You have a really lovely sales person (Isaiah). He is really helpful, knowledgeable and personable but there is no pressure to buy. While I was there a woman cam in to say thank you to him for makin... See more

Rated 5 out of 5 stars
Verified

Isiah is the best- I enjoy talking to him about shoes and beyond. He’s always so good at paying attention to all the customers and making everyone feel welcome.

Rated 5 out of 5 stars
Verified

Wonderful shoe store with a great selection. The best in San Francisco as far as I'm concerned. If I could have one small wish it would be if I could filter for my specific size when I'm on the webs... See more

Rated 5 out of 5 stars
Verified

The gentlemen that runs the Hayes location is fabulous! He creates an environment where you only want to buy your shoes at Bulo! Just a great environment.

Rated 5 out of 5 stars
Verified

Fast turn around time, great shoes that are well-made and fit well, supporting a local one of a kind business

Rated 5 out of 5 stars
Verified

I have purchased online at least six pairs of shoes from Bulo and have been very satisfied with every transaction. You people are great at what you do. Keep on keepin' on.

Rated 5 out of 5 stars
Verified

The store vibe is incredibile, and truly a pleasure to interact with everyone in the store. It is fast becoming my favorite store

Rated 5 out of 5 stars

Great customer service every time. They always greet me when I walk in, let me browse comfortably without hovering, and are quick to help with opening boxes and trying on shoes. The music and overall... See more

Rated 5 out of 5 stars

I had such a great experience shopping on BuloShoes! The website is easy to navigate, the styles are trendy yet comfortable, and my order arrived on time with no issues. The shoes fit perfectly and fe... See more

Rated 5 out of 5 stars

Bulo offered the best price I could find for Birkenstocks—beating all local stores. My order arrived incredibly quickly and was exactly what I wanted. A smooth, satisfying purchase from start to finis... See more

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Company details

  1. #1 of 68 best companies in Shoe Store
  2. #1 of 23 best companies in Handbags Shop

Written by the company

At Bulo, centuries-old shoemaking traditions and contemporary design go hand in hand. We especially love to work with new and hard-to-find designers who use high-quality materials in unique ways. In our San Francisco store, you can find Cydwoq sandals made by hand in California, classics from Blundstone and comfortable flats from Yuko Imanishi. We also have a large selection of Italian lines, Pantanetti, Lemargo, Lemare, Halmanera and many more. Trippen, Fiorentini + Baker, Kork-Ease and Saola are also available all year round.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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2-star
1-star


Rated 5 out of 5 stars
Verified

Amazing customer service and an…

Amazing customer service and an impressive collection of quality footwear! Enrico was so warm and welcoming from the moment I walked in the door. Definitely a pleasant shopping experience, and I'm very satisfied with the two pairs of boots I purchased. Grazie!

December 5, 2025
Rated 5 out of 5 stars
Verified

Great shop!

Lorenzo did a great job assisting me and answering my questions. He also did a great job explaining the rewards system and how the discounts work. He was very attentive and made great conversation. We will be back for sure!

November 26, 2025
Rated 5 out of 5 stars
Verified

Online Order

Ordering online was super easy! Got a shipping email with tracking number in less than an hour. My boots will be here in two days, even with the holiday! Hope I love them!

November 26, 2025
Rated 5 out of 5 stars
Verified

Great!

Pleased to have found a new place to purchase some of my favorite designer shoes. My order arrived quickly and safely. I did need to make a return and the process went smoothly. Happy to purchase from Bulo again in the future.

November 10, 2025
Rated 5 out of 5 stars
Verified

Bulo never disappoints!

I always love shopping in Bulo! Not only do they have a terrific selection of unique quality shoes, the staff is always super friendly and helpful. They carry brands that you don't normally find. And they always have great finds in the sale section. Love supporting this small business!

November 12, 2025
Rated 5 out of 5 stars
Verified

Knowledgeable, helpful staff

I went in with questions about a specific brand of boots Bulo carries and the salesperson, Robert, was super knowledgeable. Helped me pick out a great pair of shoes I'm delighted with. Thanks!

November 20, 2025
Rated 5 out of 5 stars
Verified

New boots!

Wow. I found the boots of my dreams and they fit! Thank you to the guy who was smart enough to suggest I size up.

November 18, 2025
Rated 5 out of 5 stars

Great customer service every time

Great customer service every time. They always greet me when I walk in, let me browse comfortably without hovering, and are quick to help with opening boxes and trying on shoes. The music and overall vibe are awesome too.

October 18, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

My favorite shoe store

My favorite shoe store. They carry mostly European shoes. Although I bought regular priced shoes this time, they have a great section of shoes on sale all the time. And amazing staff! Robert was extremely patient and super helpful.

November 9, 2025

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