CARS24 Australia Reviews 464

Overall we are pretty happy. The car had a few minor issues, but they fixed them before purchase. We had to chase them a few times for updates as it took several days longer than we thought. We didn't... See more

Had a great experience in purchasing my first car through Cars24. Nathan supported me from the beginning in assisting and finalising the financial side of things. Appreciate the whole team for support... See more

Nathan from Finance team assisted me well through the whole process. Very helpful and with quick responses .

It was very easy to buy but the process after was slow I had given the money but it took several days for the car to be given to me

Exceptional service - it’s like Amazon Prime for cars! This is our third car with Cars24, and once again, the experience was smooth, fast, and absolutely amazing. From browsing online to ha... See more

We have just recently purchased our first car from Cars24 and Nathan was the assigned finance manager to us. He was really quick in actioning all our requirements for our financing and found us a lend... See more

I sold my car with help of Himani at Cars24 and I am really happy about it. She was very professional, informed and explained each and every step in a manner that it was super easy and with no stress.... See more

Our experience with Cars24 was smooth and straightforward. Buying a car—whether through finance or buying outright—can be overwhelming, but the team at Cars24 made the process much easier. My husba... See more

The service, communication and prompt responses to my questions all made for a very pleasant experience. I would highly recommend using Cars24 for anytime you wish to sell a vehicle. Everything was... See more

Bought our pristine 2nd hand car from cars24. It was easy and their car yard in Brisbane's East has staff to assist with the purchase, inspections and warranty issues. They have been professional, res... See more

I spoke to Himani about selling my car as i was new to car24. I had initial doubts about selling my car online, then with himani the process to hassel free. She was able to answer all my question and... See more

These guys made every step of the way so much easier than having to deal with someone in person. Though it may seem strange not having to see the car in person at all until everything has been secure... See more

Emma from Cars24 warranty team has been very helpful from the beginning of my claim process. Her prompt communication throughout the claim has been superb! Even following up with me after the claim ha... See more

I bought a car, since I was so busy, I’m entering my review late. My experience was so great. The guy who was there for my test drive,(I forgot his name)He explained everything perfect and Mis.ILA fro... See more

I loved being able to shop online for my car and that I could see its service history. I did experience quite a delay in it being delivered although this was mostly due to Christmas and then New Years... See more

Cars24 team was awesome! They made the experience very easy and comfortable. Love my new car too. No issues with it whatsoever, had regular services and they were open about the 1 minor issue of the c... See more

Cars24 are amazing. helping from day 1 and giving regular updates. looking for a new car give Cars24 a try. Fantastic help in what works and not just trying to get more money. will be getting my sons... See more

Nathan our finance contact helped us a great deal in getting the best available rate and was well informed on the next steps to make our finance application quick and successful.Would recommend Nathan... See more

I'm absolutely loving my new Mercedes C300, and it's all thanks to Nathan that he made the entire experience so pleasant. He was incredibly nice, friendly and genuinely helpful.

I had the pleasure of purchasing my brand new car from Cars24- Laverton North and throughly enjoyed my experience throughout the entire process as it was made seamless. It was always easy to contact C... See more

Car is fantastic, had an issue with the hand brake switch. Emma was fantastic and easy to deal with. Really friendly and helpful and extremely professional

Before buying the car I got a confirmation the car has no scratches or dents, but when I receive it I found a big scratch and couple of dents and the warranty team said they can't do anything to fix t... See more

The service was great, i was helped and looked after very well but the most important thing i got what i was looking for, i suggest cars24 for anyone whos looking for a car they are the best!!!

Getting finance was easy thanks to Jeet and Nathan at cars24. They made the process so smooth and Nathan kept me in the loop the entire time during the whole process. Thanks so much to both these guys... See more

The customer service employee understood the situation right away, and did not waste time to sort out what was needed to be done.

Perfect assistance from start to finish. Hayley in the Warranty Team was great and the issue was resolved in 24 hours!

Staff were always polite and friendly. The communication and time of the transaction was very poor and slow.

Always quick to answer phone calls, and help in doing all the paperwork. They make it so easy for you to get the car under your name,

My experience was really good straight forward staff was always ready to help with any questions I had.

Big shoutout to Emma who was excellent in managing my warranty claim. The quote was approved within 4-5 hours.

Great experience with Nathan at Cars24. He was very professional, understanding,helpful and patient in answering all our queries. We will definitely go back in the future.

Cars24 have an absolute amazing team and I was happy dealing with Nathan supported me well with the finance.

Nathan was very helpful in sorting out all matters relevant for my purchase (MG3)

Very good experience with cars 24. Nice customer service and very friendly team cars24.

From start to finish all team members from Cars 24 were professional and helpful really made the experience easy!!

All thanks to Emma from cars 24 for assisting me swiftly with my warranty claim.

Quick service and sale of my car. Always answered emails and phone calls in quick time. Would highly recommend.

Friendly crew, was really easy to book test drive and easy to deal with. Team was helpful with the after process. We have to pick up our car. Thats the only thing left

Their Response and managing some issues a incountered.

Good service

Through out the process wad really supportive

Smooth and easy from picking a car to driving out the door. Thznkyuu

Very smooth appreciate all your help

The whole process from looking for a car to driving out the drive way was a breeze. The team at 24cars were awesome and big shout out to the team thank you so much. We are loving our new car 😍 🙌

A great way of buying a car. The whole process was time saving and seamless.

I recently worked with Nathan, the Finance and Business Manager, to secure a loan for my new car, and I couldn’t be more impressed with the experience. From start to finish, Nathan made the entire... See more

I highly recommend Nathan from Cars24 Laverton to anyone navigating the vehicle financing process. He provided exceptional service and guidance throughout the financial process with expertise and care... See more

The sales team was professional and knowledgeable, but I especially want to thank their Business & Finance Manager, Nathan for his outstanding support, clear explanation of all the options, and genuin... See more

Sold my old hatchback to CARS24 and bought a never model through them the same week

Brilliant experience with himani jain I was worried at first selling my triton but she mad me feel comfortable and was extremely professional and honest. It was a hassle free experience and I would... See more