CASETiFY Reviews 146,840

Casetify products are of high quality which persuaded me to buy an expensive case for my daughter's Christmas present. I was disappointed that I was given a promo code of Hello10 when I first logged o... See more

The filter function is good, it allowed me to find the specific case I wanted for my phone immediately. The strap is an amazing innovation, worth the price if it's the first of its kind and made of du... See more

Need to improve the website more easily and friendly for buyer. Because when we try to find with specific theme, much theme that was not related to what we means also showed. Time production also nee... See more

I do think that the ordering process is really easy through castify, but OVERALL I think that the backend could be better. I had to go find the name of the artist that I LOVE that I know y'all did a c... See more

Hard to search thru all your products to find a specific product or model. This order is a Christmas gift but your return period is only 10 days. Should at least be thru 1/31/26 like other companies... See more

I love your selection of phone cases designs AND the quality including the easier/smooth way charging cable slides into phone thru the case. Enhancements should include: - more robust easier to s... See more

I placed an order 5 or 6 days ago and it says it’s still pending production. Why do we have to create the product first is the product not available already to purchase and if so, I think y’all need t... See more

I’m first time to order product from CASETIFY. It takes over 1 month to get my product (5 items) so i am kind of disappointed about waiting too long time but there is no other arguments about product... See more

I’m incredibly impressed with Casetify’s customer service. I had an issue with my original phone case, and they replaced it quickly and without any hassle. The new case arrived in perfect condition,... See more

The site is extremely frustrating to use. Being able to scroll through designs is fine but the search is not optimised at all. Grouping all designs with different colours together with a small *other... See more

The site is hard to navigate. It said there’s a promo to get 15% off but that discount wasn’t reflected. Edit: I can’t reply to Casetify’s comments so I’m adding here. I added the 10% first time p... See more

The site is terrible for trying to filter and customize phone cases. Took much longer than it should have. Perhaps better on a computer but for those of use who mainly use our phones to shop the inte... See more

While there a lots of choices in iPad cases, it's very difficult to find a particular product. The search results nearly always showed 200+, no matter how specific the criteria entered. Very frustra... See more

I usually order a combination of items but the packaging during shipping could have been better with the use of some bubble wrap. Half the items had squished or torn boxes making it impossible for gif... See more

Customer service agent has no idea what’s she is doing, she doesn’t even know what customer needs and what customer asked for … please look into this case if you’re the manager. I’m still waiting for... See more

The cases are super cute, I bought the high impact one but after dropping my phone twice the whole back shattered and the camera cover also shattered. Very upset Ive had this phone for about 5 years a... See more

I could not pay by Apple Pay no matter how I tried. I have sufficient funds in both my bank account and plenty of available credit on my credit card so that was extremely frustrating. It kept saying... See more

I'v looking for the Pink color of Ripple Case for my new ipod pro 3 long time. The website always show in coming soon. I leave my email on the waiting list but never get any update notice. Unless I ch... See more

I fell for the Star Wars collab products and got a phone case and pop socket. The case is great, but the pop socket isn’t holding up as well as I had hoped for an accessory on the pricy side. Shopping... See more

I wish I'd known before I paid for expedited shipping, that the minimum order delivery timeline is 4 working days. Had I known that, I would not have paid for expedited shipping (as there seems to be... See more

My absolute favorite cases but I’m upset with the logistic process. It took extremely long to receive my cases. Honestly it took extremely long to receive tracking information. If I was going to order... See more

I like casetify cases and have been happy with their products in the past. However I’m a bit disappointed that the BioVeg cases are considered a custom product (even without any customization) for whi... See more

Well, I love Casetify and I’ve been an ad pan for the past six or so years. I found the site to be very glitchy tonight when I was trying to make my case so hopefully I can fix it. It might just be hi... See more

I really love my case!! I also bought the screen protector & camera lense protector for my 17 Pro. It was so easy to put on because of the instructions. I will always buy my phone needs from casetify.... See more

Website is not user friendly, too difficult to filter details I’m looking for, and styles I like are mostly sold out. Plus shipping them takes too long and my receipt does not come to my email!! Prod... See more

I’ve owned a Casetify case for 3 years now and it still looks new. Best case I’ve ever owned! Dropped my phone just a few times but not even a scuff mark and my phone was protected like no other. This... See more

I like the feel of the case and the look forsure but I definitely feel with the newer flip z 7 or any of the flips we also need a chance at more secure hold of the phone! as well as keeping the artist... See more

The case arrived scratched. Also, it's not as beautiful as on the photos. The glitter design is completely different and looks cheap-like stickers not like glitter :/. I think this will be my last p... See more

I’ve always liked Casetify products but the production and shipping take forever. It’s not really that customized that it needs to be made after an order is placed.

Has a great options of different styles even for older iPhone series. The whole family found a case they liked. Only problem is shipping takes a while and I’m hoping they arrive before Christmas.

Site is not user friendly and it wouldn’t take my Apple Pay. Kept giving me an error about amount and to refresh the page. I refreshed my page and it deleted my order and I could not find the same cas... See more

There was an overwhelming amount of options, I wish the search was optimized better, or the filters were organized better. I saw some of the same cases multiple times.

Quality is ok, not the best but not bad either. Love the collaborations. I don’t enjoy the marketing, often offers/discounts are a gimmick, too many exceptions which is annoying.

Hello this is Ruvic Tello,just following up my order since last november 20 not yet arrived.This is my order no 783837150 pls gave me feedback my orders iphone 17 pro max.Thank you.

Website seemed chaotic and hard to view all designs , repetitive. Was hoping to view all designs in an efficient way to make happier choices.

I had a higher discount at first and didn’t have time to complete the order. Then to have it taken away and offered a 10% which effected the amount I would have added to my originally order.

I have been purchasing cases from Casetify since 2019 and have been a loyal member since. Recently, I purchased a phone case, screen protector and camera lens protector. Shipping took a while but... See more

These cases are sturdy and they last a long time. They have so many options to chose from you will find a case that you like. I’ve been buying Casetify cases for years and even recommended them to my... See more

This is my 2nd Casetify phone case and I customized it with one of my photos. I’m looking forward to using it with my new phone:)

I got the ring case, and I love everything about it from design to style . However, everything came apart pretty quickly. The MagSafe part of the case came apart and the ring stand fell apart too. E... See more

Filtered my view to only what was for my exact phone model. I did see the same case a view times through the pages after filtering. Liked the other filter options.

I am extremely satisfied with my experience with this company. Their customer service is outstanding, they handled a last-minute design change with great professionalism, even though the mistake wa... See more

am a big fan of casetify, this was my first return to them. after a bit of searching, i found the support email. initial response was about 2 days, then onec items were recover back there was ab... See more

I initially thought this brand was overpriced, but I've been proven wrong! The product quality is excellent, and the after-sales service (A/S) is superb, which has made my satisfaction level very high... See more

I love the way you guys prompted a security check before running my card that brought me so much peace I look forward to shopping with you again in the near future

I always appreciate that you offer new and creative designs. However, I recently tried to order two phone cases to send to my family in Korea, and the system wouldn’t let me change the shipping c... See more

I love the products that I bought but unfortunately they take awhile to be delivered. I googled to find a contact number in order to speak with a representative but I couldn’t. But the products were e... See more

Casetify gave me an amazing experience. Their team was quick, helpful, and very patient throughout my custom design process. The case arrived exactly how I envisioned it — great quality and attention... See more

I bought a CASETiFY phone case during my trip to Tokyo almost a year ago. Last week, the case started to show some issues—the print was peeling and the frame had a crack. I contacted CASETiFY’s cust... See more

They went above and beyond to respond to my email even during the Black Friday weekend, and they still helped cancel my order even though it had been more than 24hours. Amazing assistance and incredib... See more