CashForCars.com Reviews 8,685

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service and staff, describing them as friendly, helpful, and efficient. Consumers appreciate the straightforward and simple processes, from initial contact to vehicle pick-up. Many reviewers highlight the ease of the entire transaction, noting clear communication and professional interactions with company representatives and tow operators. People also feel they received a fair price for their vehicles and value the quick turnaround times for pick-up and payment. The user experience is another strong point, with reviewers finding the online process easy to navigate. While most customers are satisfied with the payment process, a few express some ambiguity and a lack of consensus regarding specific payment details. Overall, the positive feedback underscores the company's commitment to providing a seamless and customer-friendly service.

Based on these reviews

Rated 4 out of 5 stars
Verified

The overall experience easy, simple, and painless. I completed an inquiry online, and someone called me within minutes. Everyone I spoke to was was very polite and professional. I got an offer better... See more

Company replied

Rated 4 out of 5 stars
Verified

We greatly appreciated that a live person answered the phone & spoke proper English. The CSR were timely with their emails, sent items when they said they would. Some of their internal notes regardi... See more

Company replied

Rated 4 out of 5 stars
Verified

Cash for Cars made selling my totaled vehicle simple and stress-free. Communication was prompt, customer service was helpful, and their offer felt fair. The only challenge was scheduling pickup with t... See more

Company replied

Rated 4 out of 5 stars
Verified

At first I was hesitant because I didn't want to get ripped off but everything actually went smoothly. The only issue I had was I wasn't able to schedule a weekend pick-up so I had to take a whole day... See more

Company replied

Rated 5 out of 5 stars
Verified

We appreciated the friendly customer service, quick turnaround for pick up time, knowledge of how to handle the whole process (title info and schedule pick up date), and the follow-ups with making sur... See more

Rated 5 out of 5 stars
Verified

The experience with Cash for Cars was efficient, friendly, and "no fuss." After having completed the information online (their website), we received a call from a CFC representative. They walked us... See more

Rated 5 out of 5 stars
Verified

Honestly CashForCars took a terrible situation and turned it around for me. I’m truly surprised by their human approach and genuine commitment to provide undeniable customer support. Amazing communica... See more

Rated 5 out of 5 stars
Verified

The entire process was very smooth and clear. Ashley worked with me on the phone to confirm the quote and to work out all the details - she quickly answered my questions and provided what I needed t... See more

Rated 5 out of 5 stars
Verified

Best offer received for wrecked vehicle. Great system. Receive offer, send pics, title review and schedule free pick up. Straightforward ands honest. Check from a reputable bank. Plus used services a... See more

Company replied

Rated 5 out of 5 stars

I wasn’t sure who to contact to sell my car with major transmission issues, but the service from Cash for Cars was excellent and very customer-friendly. They came to my apartment, inspected the car, h... See more

Company replied

Rated 4 out of 5 stars
Verified

Overall, we had a good experience. From the first phone call, everything happened in a timely manner as promised. They came with the check and gave us what they said they would. It was difficult to... See more

Company replied

Rated 5 out of 5 stars
Verified

Absolutely horrible ! Your team has only a very small usage of the English language , they are poor communicators, which caused me to have to go to the notary three times to correct the first two m... See more

Company replied

Rated 3 out of 5 stars
Verified

I repeatedly told multiple people that a flat bed tow truck could not be used to pick up our car. Nonetheless one showed up. It took the driver considerable effort to get the car down. Ultimately... See more

Company replied

Rated 5 out of 5 stars
Verified

"I went into this process with a lot of doubt. Selling our 2015 Infiniti QX60 to a 'cash for cars' company felt like a leap of faith. But the entire experience, from the online quote to the car being... See more

Rated 4 out of 5 stars
Verified

There was some confusion about how driveability of my vehicle was determined. Which affected the final sales price. But the transaction was smooth with specific guidance on title transfer. Arranging... See more

Rated 5 out of 5 stars
Verified

Selling our broken Corolla was a flawless experience from start to finish. From Mohamad to office staff to tow operator, James…all were kind, helpful and efficient. I highly recommend Cars4Cash and Co... See more

Company replied

Rated 5 out of 5 stars
Verified

Very responsive company representative who took the time to explain slowly and carefully the procedure of the title transfer. Also, the pickup and take away of our vehicle was done very professio... See more

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Rated 4 out of 5 stars
Verified

We had just a few stumbling blocks, but once we figure it out everything at once smoothly. What it happened was the agent gave us the wrong address to put on our title when we signed it over so we had... See more

Company replied

Rated 4 out of 5 stars
Verified

Pros: The service is incredibly fast and the staff are polite. The tow truck operators they used were fantastic and professional. When I was in a financial emergency, they provided a legitimate way... See more

Company replied

Rated 5 out of 5 stars

I was extremely skeptical when reading all the negative reviews. Some said when the tow truck driver shows up they’ll offer you a low ball offer or checks not cashing, them changing the offer. I didn’... See more

Rated 5 out of 5 stars
Verified

You guys gave me a great deal, and while I was considering other offers, I appreciated your reminders because they were not pushy like a lot of companies which you have to struggle to figure out how... See more

Rated 5 out of 5 stars
Verified

The offer for my car was great. The representatives were knowledgeable and helpful. The tow was arranged promptly. The pick up and check was given as explained…the whole process was wonderful! Will... See more

Company replied

Rated 5 out of 5 stars
Verified

Surprisingly a smooth transaction. I was very skeptical at first as I’ve never done business like this online and expressed my concern of mistrust. But they gave me the information I needed to check... See more

Company replied

Rated 3 out of 5 stars
Verified

Got one offer on-line that immediately went down when I called the Texas number provided even though I was located in Colorado by almost 25% as I shared the same info that I had entered on-line. Went... See more

Company replied

Rated 5 out of 5 stars
Verified

There was an issue with the title due to my wife putting her signature above mine on the title. The title had bought our names on it and it include "and" between our names. All of the proper forms t... See more

Rated 5 out of 5 stars

They offered over $100 more than others, picked the truck up within two hors, and the money was in my account before they left the driveway. The process was easy, the men I dealt with were very polite... See more

Rated 5 out of 5 stars
Verified

The process was simple and the offer was fair. One minor issue with scheduling a pickup, which is a hired towing company. The company I would have like better communication when they where unable to m... See more

Rated 4 out of 5 stars
Verified

Experience was quick and easy. I wish I could’ve gotten just a little bit more for it but I guess I got a fair price considering. I dropped off the car and walked away with a check which I desperately... See more

Rated 5 out of 5 stars
Verified

Everyone I spoke to was professional, polite, and very helpful. The whole process was pretty easy and I’m very happy with the amount I sold my car for. Would definitely recommend if you are looking to... See more

Company replied

Rated 3 out of 5 stars
Verified

Initial response and price offered for vehicle was good. However, the process came to a halt once their offer was accepted. They asked for information, which I provided, then had not even looked at a... See more

Company replied

Rated 5 out of 5 stars
Verified

I miss having a car but it got to where I couldn't afford it anymore and I couldn't just let it sit idle. The experience was quick and timely and I have no complaints. When I saw the SUV being loaded... See more

Company replied

Rated 5 out of 5 stars
Verified

Everything was seamless and super easy. I submitted my vehicle info and the next day I got a call to submit pictures of the vehicle. The following morning I received an updated offer and the van was p... See more

Company replied

Rated 5 out of 5 stars
Verified

It was an easy online process. I received a call right away. They told me the guarantee offer based on my responses online. They offered to have the car towed. They asked me to sign my title and send... See more

Rated 5 out of 5 stars

I love working with this company. Joshua was amazing in helping me set up everything so perfectly. I love how fast everything works with the pick up so professional.

Rated 5 out of 5 stars
Verified

Easiest transaction ever. They came and picked up my car and handed me a check. I received top dollar for a non-running car. Highly recommend!

Rated 5 out of 5 stars

The Tow truck driver was very professional Great Job! I would recommend this company to all of my friends and family 👍🏾

Rated 5 out of 5 stars
Verified

Very helpful and quick the only thing it's they pay cheap and doesn't look at the true value of the item!

Rated 5 out of 5 stars
Verified

I had a nice car that developed a transmission problem. I didnt feel like dumping money into it and you guys bought it.

Company replied

Rated 5 out of 5 stars
Verified

I needed to sell asap to leave town for good, and everyone was super efficient and helpful. I got a fair price and didn’t have to do a crazy amount of work.

Rated 5 out of 5 stars

Thanks Cash for cars By Coparts. i am very happy with the price handling the purchase process, responses everything.

Rated 5 out of 5 stars
Verified

I’ve used this service twice and I always recommend them to folks who are interested in selling their car quicker.

Rated 5 out of 5 stars
Verified

I was unsure about who to call to buy my car that had major transmission issues. The service I received from Cash for Cars was very customer friendly and excellent. They came to my apartment complex,... See more

Rated 5 out of 5 stars

Shernell Quamina was my contact. Initially I was very anxious that I would be taken advantage of and that there would be problems. Shernell explained everything thoroughly, including detailed infor... See more

Rated 5 out of 5 stars

I had an amazing experience selling my car with the help of Tiffany and Tariq. Both are amazing people.

Rated 5 out of 5 stars
Verified

I recently sold my car and had a fantastic experience with CashforCars, who offered me $5,000—significantly better than the $3,000 that Carbrain proposed. The process was straightforward and str... See more

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Company details

  1. #10 of 13 best companies in Car Dealer
  2. #50 of 88 best companies in Car Accessories Store

Written by the company

CashForCars.com is the easiest way to sell your car, truck, SUV, motorcycle, RV or boat. Award-winning customer service, competitive offers and free nationwide towing set us apart from the competition. Call 866-802-0834 to speak with a vehicle purchasing agent today!

Written by the company

Any Condition
We buy all makes and models: Toyota, Lexus, Nissan, Honda, Ford and more, 2002 and newer, in any condition: like new or damaged, running or not
Nationwide
We have over 160 physical locations nationwide, from small towns to big cities, so we can tow your car from anywhere.
Simple
Your personal vehicle purchasing agent will guide you through the quick and easy process, and answer any questions that you have along the way.
Quick
Our closest location will schedule a mutually agreed upon pick up time for your vehicle — free of charge — in as little as 48 hours.

Contact info


4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
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1-star

Replied to 6% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

Scam?? Harvesting Info, Terrible Service

I called them up and they gave me a decent quote for my car, but the weird thing was how they offered me less and I wanted to cancel them, then bumped the offer to $550. I had to submit documents over via text which was already weird but the offer was good so I forwarded it them, but then these idiot agents will transfer you over and over and over to the next agent until they just disconnect you. I dont know why all the agents I speak to are Indians, but they seem to be from a third party and their service team is horribly disorganized. They can't even verify documents and the wait time to get in touch with one agent that's willing to help is ridiculous. I dont know if they're harvesting information or scammers, but they are REALLY shady. I decided to go with Peddle instead because this company Cash for Cars isn't reliable, I dont think they're trustworthy. They are most likely scammers looking to take your information. Just beware that they are hella shady

December 3, 2025
Unprompted review
Rated 2 out of 5 stars
Verified

You have to fight for good service

Was told to drop off the vehicle on a day they were closed. I managed to follow a delivery driver through the gate because the vehicle would not make the return trip hence selling it for scrap. Took way to long to reach a resolution and the first 2 agents I spoke to offered no help (the original person i worked with was not available)

November 24, 2025
Rated 1 out of 5 stars

Dishonest and vampire. For. Money.

Guys I don’t know all compliment here if them pay you for that. But I try to sell my car Nissan 2013 in excellent condition. Value jn blu book 4-5.5 k. And telling them I have one emergency have to fly in Europe. Them offering me 500 dollar. When. Only 2 higher light front of my car I buy a week ago in Walmart for 200 dollar with receipt jn car. And them say wee going to sell this car in auction. And I say am mechanic am bisnes men. I have account in se auction with more than 400 car buy from them in 8 years. And them continue treating me like stupid. Offering for this car 500 dollar. Ahh and I have to drive to them for 50 dollar can you belive how onest this people are?? When I ask just 100 more. And is a gift this car anyway. Them. Don’t offer one peny more. And you say onest?? Are you guys sure?? Or you just be pay for review?? Because. If for u is normal this price you don’t life in this planet but in mars and of car you don’t know anything. Doing brake of car cost 500 dollar. And just catalozator is 1200 transmission 3000. 4 tires are much more than them onest company offer. Olsss. And yes am giving some homeles this car before I let them treat me like idiot. But you maybe love this I’m not jesus. Good luck to trust them.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Think twice !

Very helpful and quick the only thing it's they pay cheap and doesn't look at the true value of the item!

November 20, 2025
Rated 1 out of 5 stars

Horrible

Horrible. Non English first language speaking reps from several cultures/countries, multiple repeated documents request, filed, approved, then later disapproved, up to five times. Got another text today claiming the latest demand for document not received… but this time had sent it through USPS CERTIFIED mail, delivered and confirmed by USPS. Would not recommend this service to your worst enemy.

November 28, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely Frustrated

This experience from start to finish was extremely disappointing. I filled out the form requesting email communication, and was immediately sent a phone call. I scheduled an appointment for 9am, and the driver called me at 9:50 saying he'd be there by 10:30, and was upset when I told him that I had a work meeting during that time. I tried calling and was hung up on by the main office when I asked for an update about the driver. Upon arrival, they told me that my car had "the wrong part" and that he would not pay me the amount I agreed to on the phone. Not once was I told about that in my phone call to plan this, and I don't know that I would have gone with this vendor.

Considering I couldn't find anywhere to leave a Google Review or even follow-up with a manager, I doubt anyone will follow-up with me. But I cannot believe how this played out.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

I was extremely skeptical when reading…

I was extremely skeptical when reading all the negative reviews. Some said when the tow truck driver shows up they’ll offer you a low ball offer or checks not cashing, them changing the offer. I didn’t experience any of that. I called, they offered me $1000 more than the other big name competitors. I accepted. In the state of NC i had to get my title notarized, but no big deal, simple step. Sent them a copy, they verified the title was filled out properly and set up pick-up, and told me the tow truck driver was going to call me. Tow truck service called me, set up same day pick up, driver arrived on time. Very friendly, gave him the notarized title and keys, he gave me the check and that’s it. I was still worried about cashing the check. Took it to the bank the next day was deposited into my account on the spot and received the bill of sale three days after pickup via email. So again I was definitely skeptical, but super smooth process. I would definitely use them again, now knowing they are legitimate.

November 13, 2025
Unprompted review
Rated 1 out of 5 stars

The offer is a scam.

The offer is a scam.
I spent an hour on the phone today.
I accepted the guaranteed offer and when it was time to schedule pickup the offer was taken back.

I was told that they will only pay the name that is printed on the front of the title not to the name of the title reassignment on the back of the title. Their rep told me I would have to register & insure the vehicle in order to get paid.

Vehicle ownership is allowed / indicated on the back of the title per CT law.
Please correct your ads to state that you will only buy registered vehicles.
It is a scam that they will not honor the guaranteed offer that was given. Instead it was canceled because the vehicle is currently not registered. The title and law clearly indicate that I am the owner.

I will be contacting my attorney, CT DMV and CT consumer protection in regards to your false advertainment and breach of contract.

November 19, 2025
Unprompted review

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