Have used CleanChoice for 3 years now. I recently renewed before my last contract expired and their system didn't catch it, so my rate went variable which was more than double my contract price. We... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Based on reviews, created with AI
Written by the company
CleanChoice Energy is a renewable energy supplier. It is one of the first vertically integrated clean energy providers in the U.S. CleanChoice Energy makes it easy for people to access climate solutions, support renewable energy, and live cleaner lives with pollution-free, renewable energy for their homes and businesses. CleanChoice Energy ensures every kilowatt of electricity you use is replenished onto the grid with 100% clean energy from regional wind and solar projects—including from solar farms owned and operated by CleanChoice Energy.
No equipment installation is needed, and there are no upfront costs or cancellation fees. Fixed-rate and variable-rate plans are available, with no long-term commitments. Founded in 2012, CleanChoice Energy has become one of the fastest-growing businesses in America, as ranked on the Inc 5000 and Deloitte’s Technology Fast 500™.

2445 M St NW Suite 200, 20037, Washington, DC, United States
Replied to 74% of negative reviews
Typically replies within 1 month
I am happy with my service, bills and customer service.
I only pay a few dollars more for the Clean Energy electricity, and I help us go renewable. What other reasons could you need?? ;)
All of the electricity providers offer introductory rates, when it comes up for renewal all seem unwilling to work with existing customers. It’s unfortunate as I liked Clean Choice, my options were so limited it made more sense to me to switch and leave Clean Choice. The customer service rep was horrible, patronizing, I hung up it was so bad.

Reply from CleanChoice Energy
A complete and thorough service! Very quick response. Respectful to the environment and community, by sorting and managing the debris. An overall pleasure to contract with. Highly recommended.
I never got my gift card it's been 6 weeks and never got it

Reply from CleanChoice Energy
We are left on hold for way too long
And
Never received my Visa card for joining

Reply from CleanChoice Energy
Saved a nice amount of money, about 2-3 months worth compared to local provider. Easy to switch/sign-up. Absolutely no problems! Like the fact that uses renewable generating sources.
Have used CleanChoice for 3 years now. I recently renewed before my last contract expired and their system didn't catch it, so my rate went variable which was more than double my contract price. We got it sorted out, and all is good! Would have given 5 stars if not for this incident. Along with them, I love doing my part to save the planet!!!

Reply from CleanChoice Energy
Clean Choice Energy is the Only place where you are shown how you are saving money each month on the power you use. Other places have never done this for me...
CCE is a reliable source of clean energy. They do not play games with frequent changes to policy or rates and accommodate renegotiation of payment rates from time to time.
I appreciate the ability to support the renewable energy industry with this supply option.
So far I have been pleased to use clean energy. We are going on our third year with CleanChoice. I changed to CC initially because thay had a very good price and I liked the idea of using a clean energy source. They were quite competitive for our second year and the same for our third year which began a couple months ago. All the representatives I have dealt with at CC have been excellent and very attuned to our needs and very timely in their responses

Reply from CleanChoice Energy
I’m glad that I’m saving trees, but I’m wondering how much more I’m paying then consumers who do not have CleanChoice energy. I’m willing to pay extra, but I’d like to know how much more, if any, my bill is higher..

Reply from CleanChoice Energy
Clean Choice Energy gives me the satisfaction of doing good for the planet 🌎
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.