Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. People appreciate the variety of styles available and find the prices reasonable. Several consumers highlight the comfort and good fit of the clothing, especially for those who have difficulty finding clothes that fit well. The customer service team is frequently mentioned positively, with reviewers noting their helpfulness and promptness in resolving issues. However, there are mixed opinions regarding product quality and sizing. Some customers feel the quality matches the price, while others are disappointed, noting that the material doesn't always match the online pictures. The fit can also be inconsistent, with some finding the size charts inaccurate. Delivery times are another point of contention, with some experiencing delays.

Based on these reviews

Rated 4 out of 5 stars
Verified

My Husband really likes the clothes from Coofandy. But, when you think you're getting the clothes from the US facility most of the time it's not coming from those facilities. Also, I feel that more... See more

Rated 4 out of 5 stars
Verified

The outfit I ordered was decently made, arrived at a reasonable time, but the quality of the material was no where near what it looked like in the picture or described in the ad. The quality feels li... See more

Rated 4 out of 5 stars
Verified

My husband and I travel a lot. We are both anemica and like to have jackets easily accessible. We were pleasantly surprised of the quality for the price. He is 6’1 and is between large and X larg... See more

Rated 4 out of 5 stars
Verified

Legitimate company with terrific designs for men at extremely affordable prices. My only small criticism is that the although the construction of many of the garments are professional, the materials... See more

Rated 3 out of 5 stars
Verified

After I had to call out Trevor in the WhatsApp chat, it seemed like my package moved faster. Other than the fact that it came in 2 separate shipments, they were comfortable and definitely what I want... See more

Company replied

Rated 5 out of 5 stars
Verified

I have purchased 3 outfits in the last year from the site, and I am extremely happy with my purchases. Due to my size I have a hard time finding clothes and XXL's sometimes are not cut correctly for m... See more

Rated 5 out of 5 stars

I purchased a two piece men's pants and jacket set. I didn't like the material and the way the set looked on me. I contacted customer service, and I was totally satisfied with the outcome from custome... See more

Rated 2 out of 5 stars
Verified

This is my first time ordering and the length of time between ordering and receiving any communication about delivery was far too long. The item I received was not of the quality I expected. The larg... See more

Company replied

Rated 5 out of 5 stars
Verified

I love Coofandy's men clothing line. They are classy, sifisticated, the price for the quality is excellent. The material feels wonderful and I can wash them in the washer with no problems. I like how... See more

Rated 5 out of 5 stars
Verified

I've never had a problem ordering from Coofandy. The clothes fit well, they arrive in a timely manner, and they're never damaged. And their prices are amazing for what you get! I always get a great... See more

Rated 5 out of 5 stars
Verified

What ever the material your clothing is made of is so damn comfortable. Im 5'7" & stocky I nervous about ordering on line, most clothes don't fit. But two ordered fit just right & I repeat " so damn c... See more

Rated 2 out of 5 stars
Verified

The sweater is colorful as expected, but the quality of the fabric is not good, almost like my mom knitted it, and the size Large fit like a XS. The sleeves are 3/4 sleeves and the length comes to th... See more

Company replied

Rated 3 out of 5 stars
Verified

The purchase and the delivery were excellent. The quality of the actual clothing is mid to low quality. looks great online, However the actual product is ok at best. "You get what you pay for..." true... See more

Company replied

Rated 5 out of 5 stars

My experience with the customer service at Coofandy has been SUPERB! They have gone over and beyond to rectify an order that I bought as a gift for my husband! I will definitely order from you again!... See more

Rated 4 out of 5 stars
Verified

The items I bought were in perfect condition and fit well. Would definitely buy again but not with the current courier company they use. My parcel was on board for delivery for 3 consecutive days. Th... See more

Rated 5 out of 5 stars
Verified

I ordered a size above due to past experience. But i was wrong when I received my order. I should have ordered my true size. But when I inquired about a exchange this company was very helpful and kin... See more

Rated 5 out of 5 stars
Verified

My husband loved all the outfits. The quality and fit are amazing. The delivery time is not too bad considering they are shipped outside of the U.S. We will purchase again.

Rated 2 out of 5 stars
Verified

The shipping was slow, the items didn’t fit as the chart says on the website, and difficulty figuring out how to return items. Will not purchase from again.

Company replied

Rated 2 out of 5 stars
Verified

I give the product I ordered a 2. The design is nice; however, what’s advertised does not look anything like the actual product. The actual product looks and feels like lounge wear. Again, it’s nothin... See more

Company replied

Rated 5 out of 5 stars
Verified

I have emailed you several times. You have not responded to my complaint. I need to return merchandise that is too small. Where do I return my order. Please respond.

Rated 2 out of 5 stars
Verified

Your merchandise came defect but you are not willing to correct the matter. Giving a $10 dollar refund is not suffice for me.

Company replied

Rated 5 out of 5 stars
Verified

The multiple variations of styles. The only problem is that your styles aren’t 4XL, other than this the prices are very reasonable, and the shipping did not take string amount of time

Rated 3 out of 5 stars
Verified

I like the product even though the shirt had folds that needed to be ironed out but the delivery was extremely slow even for standard delivery.

Company replied

Rated 5 out of 5 stars
Verified

I order this outfit for a Christmas gift! The ordering part and shipping was right on time before Christmas!! Hoping my nephew likes his gift and will be able to fit it!! Will keep you posted!... See more

Rated 5 out of 5 stars
Verified

The quality of the pant set is a 4. Although the item is too big, the exchange policy is awesome is definitely a 5. I was allowed to keep the item that was too large and was told I will receive the... See more

Rated 5 out of 5 stars
Verified

My first time ordering anything from coofandy and everything was great and I got exactly what I ordered in a timely manner with no issues.

Rated 3 out of 5 stars
Verified

The delivery, the refund was prompt and above my expectations. However the fit and sizing was not true to your size charts provided. This caused me to not have the correct fit. Also I have yet to get... See more

Company replied

Rated 5 out of 5 stars
Verified

The Urban Thin Suit Vest & Pants had everything needed to make wearing it a dream. The material was quality and soft to touch. It had elastic waist which my son loved. I loved the price & my son look... See more

Rated 5 out of 5 stars
Verified

First, really wonderful products!! Excellent styling and tailoring. Size chart was exact on fit. Delivered within a very reasonable time.

Rated 3 out of 5 stars
Verified

I’m disappointed in how long it takes to receive the items. And I’m still waiting on an order that I ordered before this one.

Company replied

Rated 5 out of 5 stars
Verified

One of the items in my package was too big for my son. Coofandy returned my money in record time and emailed me through the whole process. I’ve ordered for my husband a few months ago and his outfits... See more

Rated 3 out of 5 stars
Verified

Didn’t much like my fits they look much better online bs in person not very good quality

Company replied

Rated 5 out of 5 stars
Verified

The pants and shirt I purchased was just like your pictures. I gotten great remarks from my sister. Not an easy customer to impress. I'll be back!

Rated 2 out of 5 stars
Verified

The jacket according to your measurements on-line did not match up to actual jacket. I ordered according to the chart and it was small for me.

Company replied

Rated 3 out of 5 stars
Verified

The quality of the fabric and because of that the fitting is not great. I expected a bit more heavier, luxurious fabric as the pictures implying.

Company replied

Rated 5 out of 5 stars
Verified

The outfit made it here on time for my husband’s birthday and I’ve ordered from you before and he’s loved each choice I’ve made.👍🏽 Oct 30,2025 Cynthia Jackson Ekeledo

Rated 5 out of 5 stars
Verified

Had a problem, they resolved it promptly and to my satisfaction. I will continue to shop at Coofandy.

Rated 4 out of 5 stars
Verified

So far, I like the styles and quality of the items I've purchased along with the responses to my inquiries.

Rated 5 out of 5 stars
Verified

The item I ordered was good quality. Sadly, it did not fit. I appreciated the easy return/refund process.

Rated 5 out of 5 stars
Verified

I love this sweater. It fits perfectly and is so comfortable. I wish it didn't take so long for me to receive.

Rated 5 out of 5 stars
Verified

i made the right choose buying from Coofandy. The material feels nice against my body.

Rated 4 out of 5 stars
Verified

So far I like everything just wish that you will be caring pants that can fit people in my height range which is 6'7

Rated 4 out of 5 stars
Verified

Good product but the sizes are too large and longer than me and difficult to amend by a tailor. Can I return it for a change?

Rated 4 out of 5 stars

I ordered the Urban Turtleneck Cloak Cape and Pants Set. I wrote a review about the product that wasn't published to the Coofandy site. I'm keeping the product and having it altered. However, it fee... See more

Company replied

Rated 5 out of 5 stars

After my order finally arrived, after the long shipment time. Their customer service team reached out to me, apologized for the delay, and issued me a $20 refund for the inconvenience. I really apprec... See more

We perform checks on reviews


Company details

  1. #53 of 75 best companies in Men's Clothing Store
  2. #8 of 14 best companies in Beach Clothing Store
  3. #230 of 425 best companies in Clothing Store
  4. #8 of 11 best companies in Outerwear Store
  5. #27 of 34 best companies in Sportswear Store
  6. #8 of 8 best companies in Work Clothes Store

About Coofandy

Written by the company

Style Made Simple

Founded in 2015, Coofandy design modern men‘s essentials for daily wear. Our line is made up of wardrobe essentials for different occasions, from business dress shirts and suits to casual T-shirts, from party tuxedos and beach wear to active clothes. We want to completely reduce the overwhelming shopping experience and create a space where you could always find what you exactly needed in an efficient way.

With the goal of creating confidence through clothing, we are working strenuously to provide the great quality, and keeping the cost low for our customers. Our mission is to provide you with the best range of fashion possible, and to give back as much as we can.

We update our range regularly to take account of changing seasons and developing styles. Plus we offer regular promotions, helping you save even more. If you have any question, please don't hesitate to contact us.

Men's Shirts
Men's Casual Blazer
Men's Linen Clothing
Contact Us

Subscribe Discount

15% OFF For Your First Order


Contact info

3.7

Average

TrustScore 3.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 4 out of 5 stars
Verified

Order a 2 piece X-Large outfit for my…

Order a 2 piece X-Large outfit for my husband. It’s very nice. Wish it was a little thicker for winter but he want me to order It in a smaller size because it was too large. I want to return it; Once my issue is resolved, I will change my rating. However, customer service replied in a timely manner.

December 5, 2025
Rated 2 out of 5 stars
Verified

I’ve order a total of 4 items now over…

I’ve order a total of 4 items now over the past year. The first two orders, the so-called sizes were ridiculously wrong. This last two orders, one item was sown incorrectly resulting in a damaged product. So, I’m 1 for 4 for satisfaction. I think the two problems I see is where the items are coming from and their size measurements. The sizes were off 3 of 4 items.

December 4, 2025
Coofandy logo

Reply from Coofandy

We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.

To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.

Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.

If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.

Rated 1 out of 5 stars
Verified

What you see in the picture is not the…

What you see in the picture is not the same of what you receive.

December 7, 2025
Coofandy logo

Reply from Coofandy

We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.

To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.

Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.

If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.

Rated 1 out of 5 stars
Verified

Shipment took forever to arrive and is…

Shipment took forever to arrive and is poor quality.

December 8, 2025
Coofandy logo

Reply from Coofandy

We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.

To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.

Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.

If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.

Rated 3 out of 5 stars
Verified

It’s a real cheap quality of material…

It’s a real cheap quality of material very thin

December 8, 2025
Coofandy logo

Reply from Coofandy

We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.

To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.

Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.

If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.

Rated 5 out of 5 stars
Verified

I’ve been buying your clothing for years and always get compliments

I’ve been buying your clothing for years, but now that I’ve lost 40 pounds it’s easier to figure out what sizes will fit me best. At times your clothing is cut smaller than the way the US cuts their sizes. Your design departments are very talented and I always find interesting cuts that are attractive to me. One of my issues though is I have a 52” chest that won’t fit some of your items like sweaters, pullovers, sweat tops and more great looking designs I love due to the way you cut and sew your items. That won’t stop me

December 8, 2025
Rated 3 out of 5 stars
Verified

The quality (fabric + finishing) is…

The quality (fabric + finishing) is mediocre eventhough the overall look is stunning

December 8, 2025
Coofandy logo

Reply from Coofandy

We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.

To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.

Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.

If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.

Rated 1 out of 5 stars
Verified
Coofandy logo

Reply from Coofandy

Hi there,

We are truly sorry for the delay in delivering your order in time . We regret that we did not meet your expectations in this instance.

The shipping delay you experienced is not reflective of the level of service we aim to provide. We sincerely apologize for any inconvenience or disappointment this may have caused you .

Your feedback is important to us, and we appreciate your understanding. We will take your comments into consideration as we work to improve our shipping processes and ensure timely deliveries for our customers.

If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to contact us. We value your business and hope to have the opportunity to serve you better in the future.

Warm regards,

Rated 1 out of 5 stars
Verified

I have attempted to contact customer…

I have attempted to contact customer service about an exchange but I'm unable to get a response from the company.

November 16, 2025
Coofandy logo

Reply from Coofandy

Hi there,

We are sorry to hear about the issues you encountered with your order and our customer service. We strive to provide excellent service and are disappointed to hear that we fell short in this instance. Our team has responded to your inquiries, and we kindly ask you to check your email, including your spam or junk folder, for our response, as it may have been misdirected. We value your feedback and are committed to resolving your concerns. Please let us know if there is anything else we can do to assist you.

Best regards,

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look