i always love to receive packages from figs, they’re the only scrubs i wear and i always receive compliments on them. the little stickers that are added in always bring a nice touch 

I was very skeptical after ordering from reading some very discrediting reviews. However, I was very impressed with how well the company kept in contact with me, as well as updating me with shipping. They put every unsure thought of mine at ease. I love the dress, it is everything and more than I imagined 🤍 The dress was worth the price and I felt absolutely beautiful in it. I will be ordering from them again in the future.

I enjoyed the customer service/ support 
And of course the dresses 

Mystery boxes are amazing. I can’t wait to give them as gifts.

I ordered a custom gown for a special occasion and was very disappointed with the quality. The bodice and skirt were cut with the fabric nap running in opposite directions, causing a clear colour mismatch and making the dress look poorly made. This is a basic construction error, not a fabric variation.
Despite providing my measurements, the dress arrived far too large and required major alterations. I received a professional repair quote of £40, but the company only offered £25.        
I emailed them back explaining everything clearly and requesting fair compensation, but they have not responded at all.
For a custom order, both the workmanship and customer service were extremely disappointing. I would not recommend.


I wasn’t sure about ordering online, but this dress fit better than several expensive ones I’ve tried in stores — super impressed.

I would like to give Rina and the rest of the staff that I worked with a round of applause. I ordered a dress for my 50th birthday celebration and it came back too small. They treated me like a princess and made the exchange process so seamless. Even took my measurements to make sure the new dress fit me perfectly and it does! It’s absolutely stunning in every way and I can’t wait to wow my guests at my party in it. 5 star customer service, beautiful dress and I will be a returning customer 100%

It was an easy quick buying experience with informative details.


The dress I received looks nothing like the photo that is posted on their website. The fabric is low quality and the pleats are enormous. It looks like a tacky 90s dress. 
I purchased from their website due to the 14 day return policy. Be warned, they will not honor the return and will make excuse after excuse and attempts to delay the process. I will be opening a dispute with my bank 

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