I had a Specialized Aethos carbon bike that I was riding less and less due to my strong interest in mountain biking. Instead of my Aethos sitting around gathering dust I tried selling it myself but fo... See more
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Review summary
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Company details
- #11 of 43 best companies in Bicycle Store
- #7 of 28 best companies in Bike Accessories Store
- #1 of 2 best companies in Used Bicycle Shop
Written by the company
Cycle Limited is a Boca Raton, Florida based online retailer specializing in new & certified pre-owned high-end bicycles. We buy, sell, and take trade ins nationwide, striving to make the process as seamless as possible. Cycle Limited prides itself in supreme customer service and satisfaction in order to ensure you can ride more and stress less.
Contact info
990 S Rogers Circle, STE 1, 33431, Boca Raton, United States
- info@cyclelimited.com
- cyclelimited.com
Hasn’t replied to negative reviews
The way it should be
I ordered something, you shipped it, it arrived in a acceptable time period.
Disappearing customer service
Impressive sales pitch with rapid delivery of nice looking and clean bike. Found that steerer tube had been cut and brake lines rerouted making simple size adjustments next to impossible. Customer service and communication with company almost non-existent after requesting return. Be very careful with this company as they provide almost no after-sales service or communication. Being ghosted does not leave a good feeling...
Great service
I ended up returning the bike even though it was a dream bike. I found a cx bike locally instead closer to my budget. The customer service was amazing and included a 30 minute phone call with the owner who was very helpful and knowledgeable and a pleasure to talk to. The bike itself was immaculate. They take great care in their business. Highly recommend!
I had a great experience with cycle…
I had a great experience with cycle limited I found them to be very helpful and knowledgeable and pleasant to work with, my bike arrived in a timely manner well packed and in great condition, they have very good bikes to choose from and were up front on the condition of there bikes yes I would recommend them to anyone else and I will be back to get my next bike from there .
Quick and easy purchase process, solid value
Quick and easy purchase process. Fast shipping and great packing. Pricing was very fair.
Bought a pair of rotors and they came…
Bought a pair of rotors and they came with out the lock rings, no were in the description mention that, first time that I bought shimano rotors that came without lock rings, I did email support but never got a response. order #20765
good price and timely shipping
Bought a “Used” Bike… Pretty Sure It’s Brand New
I bought a used bike from them, and while the pictures made it look great, they didn’t do it justice. The bike was nearly flawless—so clean I wouldn’t be surprised if it’s never been ridden. They didn’t overrepresent anything, and I couldn’t be happier with the purchase. Thank you for running such a great business!
Shipped quickly, great experience
Shipped quickly z but FedEx was slow and gave poor updates. Bike packed well and was a breeze to install bars and front wheel.I would buy again from them. Also, quick response to a question I had prior to purchase. Overall great experience.
Awesome experience
The customer service was great. Jeff knew what I was looking for and gave me the item number. Ordered it online and was delivered on the date it was promised. Awesome product.
Good communications and good value
A Great Option to Sell a High-End Bike
I had a Specialized Aethos carbon bike that I was riding less and less due to my strong interest in mountain biking. Instead of my Aethos sitting around gathering dust I tried selling it myself but found it difficult because frame size is crucial to correctly fit the rider. I ran across a Cycle Limited ad on Facebook. I followed their instructions to photograph my bike and list any included accessories. I got an offer that I found to be very fair. I used the Cycle Limited folded box that can be purchased on their website to ship my bike. Believe me, BUY THE BOX! It makes shipment so easy and it’s to EXACT FedEx size requirements so no oversize fees are incurred. I got payment 10 business as advertised. I’m very pleased with the whole process and can highly recommend Cycle Limited.
Great service and product!
Great experience.
First time to buy from them. Talk to a real person. Great to deal with. Would buy from them again. Love my bike.
The bike was like brand new
The bike was like brand new. The cleanup and reconditioning was superb. The packing and shipping was equally first class.
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