Cycle Limited Reviews 503

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the products offered, highlighting the good quality, fair price, and excellent value for money. Consumers also appreciate the easy shipping process and fast delivery service, noting that bikes arrive well-packed and in good condition. People also mention the knowledgeable and helpful staff, who are responsive to inquiries and provide personalized advice. The purchasing process is described as seamless, with detailed product descriptions and specifications available on the website. Consumers would recommend this company for anyone looking for a great product at a fair price.

Based on these reviews

Rated 5 out of 5 stars
Verified

I had a Specialized Aethos carbon bike that I was riding less and less due to my strong interest in mountain biking. Instead of my Aethos sitting around gathering dust I tried selling it myself but fo... See more

Rated 5 out of 5 stars
Verified

I bought a used bike from them, and while the pictures made it look great, they didn’t do it justice. The bike was nearly flawless—so clean I wouldn’t be surprised if it’s never been ridden. They didn... See more

Rated 5 out of 5 stars
Verified

Shipped quickly z but FedEx was slow and gave poor updates. Bike packed well and was a breeze to install bars and front wheel.I would buy again from them. Also, quick response to a question I had pri... See more

Rated 5 out of 5 stars
Verified

Bought a torque wrench and Selle Italia saddle. Items arrived on time, nicely packaged to prevent damage from undue shocks in transit. I appreciated that items were exactly as described online and fun... See more

Rated 5 out of 5 stars
Verified

The customer service was great. Jeff knew what I was looking for and gave me the item number. Ordered it online and was delivered on the date it was promised. Awesome product.

Rated 5 out of 5 stars
Verified

Shopped around, found that Cycle Limited had a really nice selection of used gravel bikes. Had a good talk with their staff, decided to take the plunge and purchase from them. My bike arrived quickly... See more

Rated 3 out of 5 stars
Verified

The first thing is that I receive by package 2 days later on the agreed date. Saying something was wrong with my address and at the end I had to pick it up myself at the FedEx location. Second iss... See more

Rated 4 out of 5 stars
Verified

Overall purchasing process was excellent. The bike came on time and delivery was excellent. The bike itself is awesome. I was a bit disappointed with the condition of the tires. Not sure if they were... See more

Rated 5 out of 5 stars
Verified

Before I purchased the bike I talked to Michael. He was extremely knowledgeable about the bike I was considering and made helpful suggestions as to some possible changes to suit my particular needs as... See more

Rated 3 out of 5 stars
Verified

Bike was packed well, delivered intact, on time, and extremely clean. No issues there. I did find one problem: the chains was cut one link too short. Addressing this led to a less than good expe... See more

Rated 5 out of 5 stars
Verified

Amazing experience with Cycle Limited. Purchased a 2025 Devinci Chainsaw which is unavailable here in the UK. Used like new. Condition of bike as described and better than stock. Prices are very com... See more

Rated 5 out of 5 stars
Verified

Great bargain! The bike was packed very securely and shipped across country, received in just over a week. Arrived exactly as described. Basically a new bike! Got the holiday sale $250 off and shippe... See more

Rated 5 out of 5 stars
Verified

What a great shop... and I've never even been! I had and sold this bike and regretted it ever since. Low and behold they had a certified pre-oned in my size! Informative website and great help regardi... See more

Rated 5 out of 5 stars
Verified

I own 4 Trek Road Bikes. I was looking for an older rim brake wheelset and Trek recommended me to another company. They were horrible, shipped the wrong wheels and then blamed me. I then tried Cycle L... See more

Rated 5 out of 5 stars
Verified

The Vaast R/1 was received as promised. Fast delivery, well packed, and ready to ride out of the box with minimal assembly. Separate box with assorted spare parts had most of the needed adaptors to mo... See more

Rated 5 out of 5 stars
Verified

Just purchased a new/used bike from Cycle Limited and couldn’t be happier with my experience. The bike looks as promised per the pictures and the write up. It is mechanically sound and even the gearin... See more

Rated 5 out of 5 stars
Verified

Great Bike Buying Experience on my Supersix Evo. Highlights were: - Good Price - Easy Shipping Process - Bike was in good conditions - Very knowledgable staff. I was able to ask questions abo... See more

Rated 5 out of 5 stars
Verified

They were responsive to email inquiries, although a little slower reply than I would have preferred. It’s hard for me to decide on models, so I also could have used a little more personalized advice.... See more

Rated 5 out of 5 stars
Verified

I love my Giant TCR that I purchased from Cycle Limited. I was skeptical at the trade in process as they would not hold the bicycle for me after agreeing to trade for a Defy and a Langma. They said I... See more

Rated 5 out of 5 stars
Verified

I've been thoroughly impressed with Cycle Limited! As a first time buyer I was appreciative of the advice I received from their sales rep Michael. The purchase of a new (used) bike was easy and the... See more

Rated 5 out of 5 stars
Verified

Great prices. I would recommend checking them out before you make a purchase decision. I found (apparently) hard to find tires for nearly half the price of others. They also have other products I’m... See more

Rated 5 out of 5 stars
Verified

Working with Michael Gratzer was Awesome! He is Extremely Knowledgeable and was a pleasure to work with! As discussed, once I made the purchase, it was boxed up and shipped without any delays. FED... See more

Rated 3 out of 5 stars
Verified

For the most part, I think I got a good bike in good condition at a good price. It was well packed and promptly shipped. I would have given my experience five stars, EXCEPT after receiving the bike I... See more

Rated 5 out of 5 stars
Verified

Angel was very good assessing the size of the bike for me and reviewing the components especially in how I would use the bike (terrain/surface/elevation). Price was within my budget taking into accoun... See more

Rated 5 out of 5 stars
Verified

I bought a used Orbea e-bike from Cycle Limited and had a very good experience. It arrived faster than I thought and was packed nicely. The condition of the bike was as described and I set it up relat... See more

Rated 5 out of 5 stars
Verified

Professional, friendly, and knowledgeable staff make the purchase experience feel like Cycle Limited is the LBS down the road. These folks have fun doing what they are doing - and want you to have the... See more

Rated 5 out of 5 stars
Verified

Quick and easy purchase process. Fast shipping and great packing. Pricing was very fair.

Rated 4 out of 5 stars
Verified

Bike arrived a bit late, but it was not Cycle Limited's fault. Solid and knowledgeable customer service reps with the bike arriving as described. While I haven't gone on a test ride yet I'm hopeful th... See more

Rated 5 out of 5 stars
Verified

You always take a chance when ordering goods online. I finally was able to get in for a bike fit. One of the adjustments was flipping the handlebar to raise up. After taking the bar off the tech notic... See more

Rated 5 out of 5 stars
Verified

I called and spoke with an employee who answered all my questions. The order process was quick and easy. I had the bike in one week. I also like how each bike they offer for sale has an excellent de... See more

Rated 5 out of 5 stars
Verified

My Bike arrived just as described in the listing and on time. The bike was well packed and shipped UPS. Took longer to unwrap than to put together. The only issue I had was for some reason my bank se... See more

Rated 5 out of 5 stars
Verified

Your website was super easy to navigate, making it easy to shop for the exact style bike I was looking for. Shipping was quick, and the bike arrived in perfect condition. An all-around great experien... See more

Rated 5 out of 5 stars
Verified

The staff was very helpful. The pricing was fair. The bike shipped on time, and it was packaged real well no damage at all. Once I got it out of the box and looked it over. It was better than what I e... See more

Rated 5 out of 5 stars
Verified

Very easy process and well defined. I was informed throughout and very happy with Cycling Limited. They were very responsive to any questions I had .

Rated 5 out of 5 stars
Verified

Packaged well arrived quickly would buy another bike from them

Rated 5 out of 5 stars

My original review was based on non receipt of product. That was corrected very quickly with a phone call. A rep from Cycle limited was great to work with getting me the part I needed within 3 days.... See more

Rated 5 out of 5 stars
Verified

CL helped me resolve a small issue. Their support is kind, responsive, and extremely helpful. They stand behind their products and would buy from again.

Rated 5 out of 5 stars
Verified

Bike was listed as new and arrived in immaculate condition. Very well packaged and shipped immediately. The price was also exceptional, very happy customer here

Rated 5 out of 5 stars
Verified

The bike was like brand new. The cleanup and reconditioning was superb. The packing and shipping was equally first class.

Rated 4 out of 5 stars
Verified

Good experience but be warned: you're buying a bike sight unseen. I took the risk, being a fairly competent bike mechanic and feel good about the value and overall very happy with the purchase... See more

Rated 3 out of 5 stars
Verified

Everything about the experience was good except for the shipping communication. UPS showed that the parcel was stuck in Illinois and no forecasted delivery date was available all the way until the pac... See more

Rated 5 out of 5 stars
Verified

Great price for an awesome bike with super fast shipping that was packed perfectly. Thank you. Will definitely shop with you again.

Rated 5 out of 5 stars
Verified

Great deal, quick shipping! Adding to my favorite vendor list.

Rated 5 out of 5 stars
Verified

I had a great experience with cycle limited I found them to be very helpful and knowledgeable and pleasant to work with, my bike arrived in a timely manner well packed and in great condition, they hav... See more

Rated 5 out of 5 stars
Verified

Easly order, quick notifications for status of order and item ordered was safely packaged and received.

Rated 5 out of 5 stars
Verified

Bike came as advertised and was shipped quickly and safely! Absolutely wonderful experience, comes with a cute card that encourages you to reach out if you have any questions or need help! 10/10 will... See more

Rated 5 out of 5 stars
Verified

I have to say my experience with my first certified pre-owned bike from them was excellent. Very detailed pictures, and bike arrived looking better than expected. Oversized box, professionally packed... See more

Rated 5 out of 5 stars

The purchasing process was seamless. I called 2 days later because there was an issue I could not quite understand and Jeff was very thoughtful and patient to help me resolve my issue. I recommen... See more

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Company details

  1. #11 of 43 best companies in Bicycle Store
  2. #7 of 28 best companies in Bike Accessories Store
  3. #1 of 2 best companies in Used Bicycle Shop

Written by the company

Cycle Limited is a Boca Raton, Florida based online retailer specializing in new & certified pre-owned high-end bicycles. We buy, sell, and take trade ins nationwide, striving to make the process as seamless as possible. Cycle Limited prides itself in supreme customer service and satisfaction in order to ensure you can ride more and stress less.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

503 reviews

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Hasn’t replied to negative reviews


Rated 1 out of 5 stars
Verified

Disappearing customer service

Impressive sales pitch with rapid delivery of nice looking and clean bike. Found that steerer tube had been cut and brake lines rerouted making simple size adjustments next to impossible. Customer service and communication with company almost non-existent after requesting return. Be very careful with this company as they provide almost no after-sales service or communication. Being ghosted does not leave a good feeling...

November 10, 2025
Rated 5 out of 5 stars
Verified

Great service

I ended up returning the bike even though it was a dream bike. I found a cx bike locally instead closer to my budget. The customer service was amazing and included a 30 minute phone call with the owner who was very helpful and knowledgeable and a pleasure to talk to. The bike itself was immaculate. They take great care in their business. Highly recommend!

October 21, 2025
Rated 5 out of 5 stars
Verified

I had a great experience with cycle…

I had a great experience with cycle limited I found them to be very helpful and knowledgeable and pleasant to work with, my bike arrived in a timely manner well packed and in great condition, they have very good bikes to choose from and were up front on the condition of there bikes yes I would recommend them to anyone else and I will be back to get my next bike from there .

October 20, 2025
Rated 1 out of 5 stars
Verified

Bought a pair of rotors and they came…

Bought a pair of rotors and they came with out the lock rings, no were in the description mention that, first time that I bought shimano rotors that came without lock rings, I did email support but never got a response. order #20765

November 25, 2025
Rated 5 out of 5 stars
Verified

Bought a “Used” Bike… Pretty Sure It’s Brand New

I bought a used bike from them, and while the pictures made it look great, they didn’t do it justice. The bike was nearly flawless—so clean I wouldn’t be surprised if it’s never been ridden. They didn’t overrepresent anything, and I couldn’t be happier with the purchase. Thank you for running such a great business!

November 25, 2025
Rated 5 out of 5 stars
Verified

Shipped quickly, great experience

Shipped quickly z but FedEx was slow and gave poor updates. Bike packed well and was a breeze to install bars and front wheel.I would buy again from them. Also, quick response to a question I had prior to purchase. Overall great experience.

November 25, 2025
Rated 5 out of 5 stars
Verified

Awesome experience

The customer service was great. Jeff knew what I was looking for and gave me the item number. Ordered it online and was delivered on the date it was promised. Awesome product.

November 25, 2025
Rated 5 out of 5 stars
Verified

A Great Option to Sell a High-End Bike

I had a Specialized Aethos carbon bike that I was riding less and less due to my strong interest in mountain biking. Instead of my Aethos sitting around gathering dust I tried selling it myself but found it difficult because frame size is crucial to correctly fit the rider. I ran across a Cycle Limited ad on Facebook. I followed their instructions to photograph my bike and list any included accessories. I got an offer that I found to be very fair. I used the Cycle Limited folded box that can be purchased on their website to ship my bike. Believe me, BUY THE BOX! It makes shipment so easy and it’s to EXACT FedEx size requirements so no oversize fees are incurred. I got payment 10 business as advertised. I’m very pleased with the whole process and can highly recommend Cycle Limited.

October 13, 2025

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