Cycrown Reviews 37

My Cycrown Cychunter has performed very well for the first 150 mile-ish so far! But I really wanted to leave a review about their customer service & quality of care for their customers. I receiv... See more

Our experience with Cycrown has been positive from day one; quick shipping, easy assembly, fun to ride, and now great customer service! These bikes are heavy-duty tough, but somehow my husband crashed... See more

We had a bad experience with another well-known e-bike company. We decided to go with CyCrown and so happy we did. We purchased the CycVerve and these bikes are incredible. Very well built, comfortabl... See more

I bought 2 CycVerve fat bikes. Very well made! But more important, i had a small issue with one on the fat bike. But the customer service has been very helpfull. All is resolved now. I recommend cycro... See more

I bought this e-bike in December 2024 and my son uses this bike for his regular commute to school and other activities. One of the best e-bikes in the market. He loves his bike. Very reliable and stur... See more

Cycrown customer support was excellent. I had a part replacement, shipment delay and some scratches on one bike. Cycrown support worked quickly to address and resolve all the problems. The bikes ar... See more

My e-bike arrived with a defective part. When I contacted the support and service center, they were kind, helpful ,and thorough in helping with troubleshooting the problem. The part was replaced in a... See more

Our bikes arrived quickly, well packaged and easy to assemble. Customer service is amazing and efficient. Highly recommend this company.

One of the accessories didn't arrive with the ebike. Messaged the company and the accessory is being shipped out.

I absolutely LOVE my Cycrown Free electric bike! I have now ordered 2 of them, from Amazon. Their customer service is amazing! They either answer when I call or reach out the next business day. Both o... See more

The first time I bought the e-bike from CYCrown. My experience was incredible due to their fantastic customer service. The communication of the customer service representatives were amazing. I kindly... See more

I have burned out my motor and they were able to get me a new motor for free and free shipping they have the best service if anything goes wrong to your ebike. High quality bike I road 40 miles on one... See more

After ordering my two e-bikes, I received them quickly, which was great as I couldn’t wait to get out and use them. I had one little hiccup with a sensor. The customer service was very fast to respond... See more

First time buying an electric bike and the back tire popped before i even had it two weeks! i messaged Cycrown and asked them what they can do? They offered to send me a free replacement tire and im j... See more

I had a problem with the charger that came with the bike and I contacted them so they sent me out a replacement one right away, so I thought that was good customer service.

Crashed my bike and they were able to quickly send me replacement parts - and showed great concern over my safety due to the crash. A great company to do business with.

Great battery life great performance it's comfortable I really enjoy it it's really fun to ride

Accurate details description and pictures of products 24/7 customer service 2 year warranty on product they stand behind their products good prices and quality products

Hands down best customer service i have seen in 25yrs.

I purchased two ebikes CycVerve ebikes from Cycrown. The bikes were delivered to my front porch about 10 days after order (California to Central Kansas about 90% assembled. All the tools to comp... See more

Audrey help me with the process of buying this bike. She was really help full and i am really satisfied!

I had an issue with my motor after my purchase and customer service ensured to send a motor core immediately and helped me with covering repair.

Fantastic customer support for brillant and amazing ebikes. Highly recommend the bikes and CYCROWN

Good company bike is amazing and customer service responds

My experience was great.

Very helpful and cooperative

Friendly customer service

Impeccable customer service.

CYCROWN has proven to be an outstanding company that truly cares about its customers. Their CycHunter e-bike is powerful, stylish, and packed with value, but what really sets them apart is their fanta... See more

Yes, my experience with cycrown Has been awesome whenever I have a problem they are there To help me solve it they are always prompt to answer my emails and take care of me. I cannot say enough about... See more

This is less a review of the company and more of one of their products - the Cycverve All Terrain Ebike - which I recently purchased. I'll start by saying this bike was a good deal, and it arri... See more

Amazing bike and customer service

The electric bike is excellent value for the price. All the tools and equipment needed for assembly are included with the order. Technical support sent me an assembly video, which made it easy to asse... See more

We bought two CyCrown bikes (cycverve all-terrain ebikes) that we absolutely love. They're beautiful, comfortable, and of very good quality. ♥️ I recently needed to contact customer service about a... See more

One of the best e bike i bought last week and this more then what | except. Absolutely fine e-bike for long drive. I highly suggest. Thank you Cycrown.