Verified
Excellent, friendly service that provided everything I needed at extremely competitive rates. Staff are a joy to work with. Highly recommended!
Company replied
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Review summary
Based on reviews, created with AI
Based on these reviews
I have been dealing with this company since 1992. I have referred a number of my colleagues to them as well. I would HIGHLY recommend them to anyone needing Legal Malpractice Insurance. They do eve... See more
Company replied
The successor of my old agency (I had been with this group 31 years) at the 11th Hour finally sent me an unreasonable quote for renewal. It was nearly 4 times my last year's premium. This was done o... See more
Company replied
Verified
Everyone we've spoken to throughout the process each year has been very responsive and willing to help in any way to answer our questions and to offer various solutions. We have been working with DHIA... See more
Company replied
Verified
Somewhere AFTER I mailed my payment to DHIA the check was lost. I eventually had to ACH the payment and put a stop payment on the check. The entire experience cost me more money than expected. I'd hav... See more
Company replied
Verified
My experience was excellent, top notch! Everything was immediate and clear. Ms. Callavo found a perfect policy for me so very quickly. I greatly appreciate my experience with your company. Thanks... See more
Company replied
Verified
I have obtained my professional errors & omissions insurance through Daniels-Head for more than 15 years. I have stayed with DHIA because of the amazing services it provides. There is a real level o... See more
Company replied
Verified
Toni and her team have handled my business/malpractice insurance for three years, and she's hands down always getting great rates for my business. Her team is professional and diligent. Highly reco... See more
Company replied
Verified
The first renewal binder was wrong as to my practice. It did not list me as doing regulatory work but litigation. Also I had a price change with little explanation why. I had to write twice to get... See more
Company replied
Verified
Always da best. Helped me thru process. Sent me the forms n requested info I needed to fill out extra stuff the adjuster.wanted. A long process but worth it. Five stars fr returning customer here :)... See more
Company replied
I've been with them for years...and they are absolutely THE BEST! Excellent service, professional help, knowledge of products, etc.
Company replied
Verified
Thank you to Stephen Dimiceli for being available by phone to discuss my needs and assist me through the process. It was an easy and efficient experience as well.
Company replied
Verified
We've been with Daniel-Head for several years. It is always a pleasant and easy experience. Our annual renewal are seamless. The staff is friendly and professional. Top tier company.
Company replied
Verified
Great customer service! Responsive, listened to my concerns, addressed all questions fully, and got my policy issued quickly and for a great rate!
Company replied
Verified
Gaby is always available when I call and a pleasure to work with.
Verified
My insurance renewal was coming up. The company reached out months in advance and made renewing for the next year extremely easy to complete the paperwork and to pay for the insurance.
Company replied
Verified
What I liked most was that Ms. Collavo was so personally available and, like a professional, she secured the deal with her persistence.
Company replied
Verified
The renewal experience was great! Just a small amount of info, the representatives were available to help, turnaround time awesome, and the costs affordable. Thanks!
Company replied
Verified
For many, many years, I have been working with Account Executive, Karen Curreri. She answers all my questions and is accurate and trustworthy.
Company replied
Verified
I love you guys! Patient, professional, kind. Everyone I've encountered is a "10." And you're in Austin -- how cool is that?!
Company replied
Verified
I have had DHIA for several years. They are very helpful and efficient. I would definitely recommend them.
Company replied
Convenience and quick service response. All done as establshed long time client.
Company replied
Verified
The company watches my back on renewals contacting me well ahead of time and are very responsive.
Company replied
It's all about the people. I've worked with DHIA since 1991, through numerous 'agents'- all fabulous.
Company replied
Verified
The staff at Daniels-Head made is simple and easy to apply for continuation of coverage.
Company replied
Verified
Responsive and helpful. I had a question about my policy and was able to get an answer in just a few minutes after I called.
Company replied
great to work with, we've been clients for a long time, they always come through with options.
Company replied
Verified
Daniels-Head agency has handled my professional liability insurance for years and I am very pleased with their service.
Company replied
Verified
Staff is easy to talk to and the customer service is great. I feel very comfortable working with staff.
Company replied
Verified
I secured the insurance I wanted at the price I wanted. Very helpful and smooth transaction. Thank you.
Company replied
Verified
I have been with DHIA for years. They are fantastic.
Verified
Great company. It has helped me with grievances getting dismissed.
Company replied
Verified
I called the office and got a quick answer to my question. One day later, I received a copy of my policy.
Company replied
Verified
Daniels Head was great to work with! They stayed on top of us to make sure we got them what they needed to get us quotes and get our policies in place.
Company replied
DHIA reps are always responsive and timely--two exceptional features these days.
Company replied
Verified
The renewal process was easy and I have been with them for years.
Company replied
Verified
It was very easy to complete the renewal process.
Company replied
Verified
Responsive and easy to work with. Would recommend.
Company replied
Verified
Everyone is always friendly, helpful and always willing to answer my questions.
Company replied
Verified
Very fast and easy service to get the coverage I need.
Company replied
Prompt friendly service and timely advice.
Company replied
Verified
Smooth and straightforward renewal process again this year.
Company replied
Got myself in a legal jam & Attorney Protective stood by me throughout the entire difficult process. Excellent attorney representation & counsel.
Company replied
Verified
They are extremely thorough and diligent with respect to reminder to renew.
Company replied
Verified
Fast, easy and convenient.
Company replied
Verified
Very attentive and helpful agent.
Company replied
Verified
Karen always makes my renewal easy!
Company replied
Verified
It has been easy to deal with your firm for decades.
Company replied
Helpful reminders. Accessible customer service.
Company replied
Verified
Friendly reminder
Company details
- #13 of 105 best companies in Insurance Agency
- #3 of 21 best companies in Business Insurance Company
- #1 of 10 best companies in Commercial Insurance Company
- #6 of 34 best companies in Insurance Broker
- #2 of 13 best companies in Liability Insurance Company
Written by the company
Professional Liability Insurance and Commercial Insurance Products. DHIA exists today to fill the unmet demand for better insurance products along with a faster and more efficient process for professionals. Our business model is a simple one, we want to know your business needs well enough to provide you insurance products that fit and make sense. If you have any questions along the way, we want to always be available. We want to give you more time to focus on your core competency, selling and growing your business.
Contact info
1001 South Capital of Texas Highway. Bldg M, Suite-100, 78746, West Lake Hills, United States
- (512) 328-9310
- info@dhia.com
- dhia.com
4.9
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Verified
Verified
Great to work with!
Very streamlined renewal process. Easy to work with and very informative.
December 8, 2025
Verified
Verified
Gaby Tetrick is a joy to work with
Gaby is always available when I call and a pleasure to work with.
December 5, 2025
Verified
Verified
Excellent
Excellent, friendly service that provided everything I needed at extremely competitive rates. Staff are a joy to work with. Highly recommended!
December 4, 2025
Reply from Daniels-Head Insurance Agency
Thank you for taking the time to thoughtfully share your experience with DHIA. We appreciate your time and kind words.
We are pleased that you had the kind of experience we expect for our clients, and that you continue to choose us as your partner when it comes to insuring your law practice.
As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with.
– The DHIA Team
Reply from Daniels-Head Insurance Agency
Thank you so much for your kind review. We will be sure to share your kind words with Gabrielle.
We do work hard to make the renewal processes as painless as possible and be accessible to all our clientele. It is sure nice to be acknowledged for it! We are pleased to hear you're happy with our service and hope to serve you for many years to come!
As always, please let us know if there is ever anything else we can do for you or your firm.
– The DHIA Team
DHIA reps are always responsive and…
DHIA reps are always responsive and timely--two exceptional features these days.
November 24, 2025
Unprompted review
Reply from Daniels-Head Insurance Agency
Hi Mr. Grayson,
We appreciate you taking the time to share your experience with DHIA and are delighted to hear you're happy with our service.
We appreciate your loyalty over the years and are pleased you continue to choose us as your partner when it comes to insuring your law practice. We hope to be of service for many years to come!
As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with.
– The DHIA Team
great to work with
great to work with, we've been clients for a long time,
they always come through with options.
November 5, 2025
Unprompted review
Reply from Daniels-Head Insurance Agency
Hi Mr. Wood,
Thank you for taking the time to rate and review DHIA!
We appreciate your loyalty over the years and are pleased you continue to choose us as your partner when it comes to insuring your law practice.
As always, please let us know if there is ever anything else we can do for you or your firm.
– The DHIA Team
It's all about the people
It's all about the people. I've worked with DHIA since 1991, through numerous 'agents'- all fabulous.
October 22, 2025
Unprompted review
Reply from Daniels-Head Insurance Agency
Hi Ms. Medwied,
Thank you for taking the time to rate and review your experience with DHIA.
We are delighted to hear that you had the kind of experience we expect for our clients, year after year, and with many of our agents. We appreciate your loyalty over the years and are pleased you continue to choose us as your partner when it comes to insuring your law practice.
As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with.
– The DHIA Team
Prompt friendly service and timely…
Prompt friendly service and timely advice.
September 29, 2025
Unprompted review
Reply from Daniels-Head Insurance Agency
Thank you for taking the time to share your experience with DHIA.
We are pleased that you had the kind of experience we expect for our clients, and that you continue to choose us as your partner when it comes to insuring your law practice.
As always, please let us know if there is ever anything else we can do for you or your firm.
– The DHIA Team
Extremely responsive
September 29, 2025
Unprompted review
Reply from Daniels-Head Insurance Agency
Hi G. Michael,
Thank you for taking the time to rate and review your experience with DHIA.
We work hard to make the renewal process as painless as possible and be readily available for our clients. It is sure nice to be acknowledged for this!
We appreciate your loyalty over the years and look forward to serving you for many years to come! Please do not hesitate to contact us if there is ever anything else we can help you with.
– The DHIA Team
The Best Agents!
I've been with them for years...and they are absolutely THE BEST! Excellent service, professional help, knowledge of products, etc.
September 12, 2025
Unprompted review
Reply from Daniels-Head Insurance Agency
Hi Ms. Contes,
Thank you for taking the time to rate and review your experience with DHIA.
We are so pleased that you had the kind of experience that we expect for our clients. We appreciate your loyalty over the years and hope to be of service for many years to come!
As always, please let us know if there is ever anything else we can do for you or your firm.
– The DHIA Team
I have been dealing with this company…
I have been dealing with this company since 1992. I have referred a number of my colleagues to them as well. I would HIGHLY recommend them to anyone needing Legal Malpractice Insurance. They do everything to help and are extremely professional and patient. They have the customer's best interests always in their approach. Toni Kane is GREAT. Ask for her and tell her I said so.
September 2, 2025
Unprompted review
Reply from Daniels-Head Insurance Agency
Hi Mr. M.,
Thank you for taking the time to share your experience with DHIA over the years. We are glad to hear you’re happy with our service and continue to choose us as your partner for insuring your law practice.
We let Toni know you said so, and she asked that we let you know 'that it is her pleasure, as always, to assist you and that she truly appreciates your kind words'.
As always, we are here for you and your firm. Please don't hesitate to reach out if there's anything else we can assist you with.
– The DHIA Team
Excellent Customer Service
The successor of my old agency (I had been with this group 31 years) at the 11th Hour finally sent me an unreasonable quote for renewal. It was nearly 4 times my last year's premium. This was done only five days before my policy cancelled. The old agency had had my renewal information for nearly a month. I called Daniels-Head and worked first with Betsy Koeppe and then Danielle Collavo who put together great coverage for me at a cost of 35% of what my old agents quoted me. In fact, my new policy has better coverage than the coverage that I was trying to renew. I am super impressed with this agency. This was all done in a very short time frame.
August 7, 2025
Unprompted review
Reply from Daniels-Head Insurance Agency
Hi Ruth,
Thank you very much for taking the time to thoughtfully share your experience with DHIA. We certainly appreciate it and will make sure Danielle and Betsy see your kind words.
We value personal, speedy, and quality service and are delighted to hear that you had the kind of experience we expect for our clients. We appreciate your business and hope to serve you for many years to come!
Please let us know if there is ever anything else we can do, or if we can help you with any of your other business insurance needs.
– The DHIA Team
Convenience and quick service response. All done as establshed long time client.
July 1, 2025
Unprompted review
Reply from Daniels-Head Insurance Agency
Thank you for taking the time to share your experience with DHIA. We appreciate your feedback each year!
We are delighted to hear that you had the kind of experience we expect for our clients, year after year, and we hope to be of service for many years to come
As always, please let us know if there is ever anything else we can do for you or your firm.
– The DHIA Team
Got myself in a legal jam & Attorney…
Got myself in a legal jam & Attorney Protective stood by me throughout the entire difficult process. Excellent attorney representation & counsel.
December 20, 2024
Unprompted review
Reply from Daniels-Head Insurance Agency
Thank you for your review, Mr. Don. We certainly appreciate it!
We are delighted to hear that you had a positive experience with your carrier, Attorney Protective, throughout a difficult process, and will be sure they see your kind words.
We appreciate your loyalty over the years and are pleased you continue to choose us as your partner when it comes to insuring your law practice.
As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with.
– The DHIA Team
All very professional and responsive.
February 25, 2025
Unprompted review
Reply from Daniels-Head Insurance Agency
Thank you for your review! We certainly appreciate it!
We are pleased that you had the kind of experience we expect for our clientele.
Please don't hesitate to call us if there's anything else we can help you with.
– The DHIA Team
Verified
Somewhere AFTER I mailed my payment to…
Somewhere AFTER I mailed my payment to DHIA the check was lost. I eventually had to ACH the payment and put a stop payment on the check. The entire experience cost me more money than expected. I'd have paid by credit card but the 3 percent fee adds considerable cost to the premium so is not worth it.
February 3, 2025
Reply from Daniels-Head Insurance Agency
Hi Mr. Muench,
Thank you for your review. We appreciate you taking the time to share your experience.
We understand your frustrations with USPS and are sorry your check did not get to us. The payment processor we utilize does attach fees for online expedited payments. We can reach out to you earlier than the usual three months ahead of your renewal next year, if you would like, in an effort to assist you as much as possible throughout your renewal process.
We appreciate your loyalty over the years, Mr. Muench, and hope to serve you for many more.
– The DHIA Team
Verified
The renewal process was easy and I have…
The renewal process was easy and I have been with them for years.
January 15, 2025
Reply from Daniels-Head Insurance Agency
Hi Mr. Earl,
Thank you for your review! We certainly appreciate it!
We are so pleased that you had the kind of experience that we expect for our clients, and that you continue to choose to work with us!
As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with.
– The DHIA Team
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