Easy Auto Reviews 2,399

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being courteous, knowledgeable, and helpful throughout the entire car buying process. Consumers appreciate the team's friendly and non-pushy approach, which makes them feel welcomed and valued. People highlight the ease and simplicity of the purchasing experience, with many noting that their questions were answered thoroughly and all details were clearly explained. The high level of customer service and user experience are recurring themes. Reviewers appreciate the team's attentiveness to their needs and their willingness to go the extra mile to ensure satisfaction. Consumers also value the quality of the product and the wide selection of vehicles available. The positive experiences, combined with the company's commitment to meeting customer needs, make it a highly recommended choice for anyone looking to purchase a vehicle.

Based on these reviews

Rated 5 out of 5 stars

Eric at Easy Auto of Murfressboro was EPIC. I rarely, if ever leave reviews, but Easy Auto & Eric deserved a review. We did everything via phone, and they even delivered my car to my home, which was O... See more

Rated 5 out of 5 stars
Verified

It was a totally different experience. They didn't keep you there all day, went over all the details one by one. Stopped and asked if I had any questions during the process. Very friendly environment.... See more

Rated 5 out of 5 stars
Verified

These folks are real and down to earth. They work with their other lots and will get you the vehicle you want, unlike drivetime and their doodoo cruisers. As an added bonus they have great movie t... See more

Rated 5 out of 5 stars
Verified

I just recently purchased my 3rd car from Easy Auto, everyone has always been so helpful. Mary, Hamza & Jeff all helped me in different ways & made my experience as easy as possible. I would recommend... See more

Rated 5 out of 5 stars
Verified

The people at easy auto on walbrook drive are the most courteous,nicest,and knowledgeable people you'll ever meet ..my salesmans name was Jaun..this is the 2nd purchase I've made at this location and... See more

Rated 5 out of 5 stars
Verified

Jesse Ball was awesome helping me with finding a car that suits my needs. I would recommend Jesse to any of my friends that are looking for a vehicle. This was my second vehicle that I've purchase a... See more

Rated 5 out of 5 stars
Verified

The experience all together, from the time we walked on the lot. Chandler is our go to person, Easy to talk to, answered all our questions, and the best part was he wasn't pushy like alot of sales pe... See more

Rated 5 out of 5 stars
Verified

We selected easyauto for two reseans, the first was past experience with them and thay treated us right. So it comes down to fare business standards. The selection of vehicles was a fare cross of ma... See more

Rated 5 out of 5 stars
Verified

This is my 2nd purchase with Easy auto and I couldn't be happier. The team listened to.my wants and needs and made it happen for me once again! Jesse was super friendly and informative thru the whol... See more

Rated 5 out of 5 stars
Verified

I wasn't pressured into buying something I didn't want. I was able to look around and test drive several cars and I wasn't relagated to just one or two cars. I had a wide variety to choose from. Every... See more

Rated 5 out of 5 stars
Verified

Ms Mary helped us get the vehicle we really wanted she was so sweet and help so much we will definitely use them and ask for her she knew what she was talking about i can't express how easy she made b... See more

Rated 5 out of 5 stars
Verified

Absolutely awesome service from start to finish. They got me the bike I've wanted for years at a reasonable cost, got me passed on finance even though my credit at the moment is only in the high 60... See more

Rated 5 out of 5 stars
Verified

Jessica worked hard to get me approved I have custody of my grandkids and needed away to take them to school. I appreciate the friendly people that works there. Thank you again you don’t realize the s... See more

Rated 5 out of 5 stars
Verified

Working with Easy Auto has been a wonderful experience. Jesse was great and very attentive and git everything handled very quickly. I would gladly return for another chance with this experience.

Rated 5 out of 5 stars
Verified

This is our 3rd car purchase from easy auto. Great customer service and great cars! They have their own finance company so it's helpful if you don't have great credit and low down payments make it....... See more

Rated 5 out of 5 stars

This is my 2nd vehicle purchase from Chandler at the Easy Auto in Cleveland TN & there’s a reason I went back. Chandler is very nice, informative & funny too!! He makes the entire process so easy and... See more

Rated 5 out of 5 stars
Verified

This company hands down has grown to meet the needs of its consumers exponentially over the last 11 years I’ve had the pleasure of working with them! The guys Zach, Chandler and Sam best sales team ev... See more

Rated 5 out of 5 stars
Verified

It was the easiest process my husband and I have had.. we had been looking and went other places but due to credit problems we had no luck until my husband contacted Easy Auto. Most of the process was... See more

Rated 5 out of 5 stars

We love Easy Auto , we have bought 2 cars from them, they are amazing , ask for Jesse Ball , he will take care of you , Thank you Jesse for all you do , we appreciate you !!!!!! Brandon, Beverly Hic... See more

Rated 5 out of 5 stars
Verified

I have been dealing with Easy Auto for 5 years now. I love my 2020 Buick and just bought a 2016 Jeep Rubicon. Anthony and Aaron are awesome at what they do. I’m sure I will fall in love with another... See more

Rated 5 out of 5 stars
Verified

Great group of guys at EA Power sports. Very knowledgeable and honest. Will definitely be making more purchases from these fellas.

Rated 5 out of 5 stars
Verified

My experience was above AMAZING! Entire process was so smooth and easy ! From start to finish Bri was amazing to work with.

Rated 5 out of 5 stars
Verified

I've been dealing with easy auto for 13 years and every vehicle I've gotten from them is been great and their staff members are great people to deal with

Rated 5 out of 5 stars
Verified

Most amazing people that will work hard to make sure that you are satisfied with any purchase you want

Rated 5 out of 5 stars
Verified

Love everyone at easy auto in dalton they make everything so smooth and simple and they care about there customers

Rated 5 out of 5 stars
Verified

I’m a returning customer they make me feel at home . Always go the extra mile to accommodate my needs. Thank you easy auto staff for all your help

Rated 5 out of 5 stars
Verified

Had a awesome and easy experience with Jesse at Easy Auto of Murfreesboro. Bought an awesome truck at a very reasonable price! Im so happy they were able to work with me and my bad credit! Thanks guys... See more

Rated 5 out of 5 stars
Verified

Brian helped me every step of the way! He was very friendly and willing to work with me and answer every question I had. The process was made easy. I am so thankful I chose to purchase a vehicle from... See more

Rated 5 out of 5 stars
Verified

Everyone was respectful and helping you find the ride that fixes you. It felt like family helping you out

Rated 5 out of 5 stars
Verified

Victor was amazing!! All the guys there were really nice and helped out when needed! I appreciate them so much!! GIVE THOSE MEN A RAISE!!!

Rated 5 out of 5 stars
Verified

My sales person was Ben and he definitely went above and beyond to make my car buying experience absolutely nothing short of awesome and amazing. I have recommended easy auto of Knoxville to one of my... See more

Rated 5 out of 5 stars
Verified

What makes your experience better I want to play with everything the paperwork the process and they vehicle they had on their life

Rated 5 out of 5 stars
Verified

When we came in they were friendly and made us feel very welcomed like we are family, I have 3 babies and they didn’t care how wild they were , they sat them down in front of the tv let them watch wha... See more

Rated 5 out of 5 stars
Verified

Easy Auto was amazing to work with. Especially Rick and Jesse in the office. They not only worked with us, they worked for us! The dealership has plenty of options for vehicles, they come with a warra... See more

Rated 5 out of 5 stars
Verified

Our salesperson (April) was very helpful and if we had questions she answered them. If she was not exactly sure about a question she would ask to make sure she had the right answer. I would recommend... See more

Rated 3 out of 5 stars
Verified

The car definitely is not up to par as it should have and they make you get extra coverage on the car that isn't needed, especially when you already have full coverage. As I look back, I would have do... See more

Rated 5 out of 5 stars
Verified

Cody was an awesome helper, really enjoyed the time.Cody spent with us in helping us in our new car. Hoping to upgrade to a white ghostbusters car look- alike soon! Easy Auto is what I recommend to ot... See more

Rated 5 out of 5 stars
Verified

Their customer care and their customer service and how they take care of their customers

Rated 5 out of 5 stars

Easy Auto made the whole process simple and stress free great service and very helpful staff!

Rated 5 out of 5 stars

Sold my old car to Easy Auto while buying a never model they handled everything in one transaction

Rated 5 out of 5 stars

Easy Auto was absolutely fantastic to work with. They genuinely focus on helping people, and they made the process of buying a used car stress free and easy

Rated 5 out of 5 stars

Easy Auto made selling my car simple and stress free! The offer was fair, the process was smooth, and the team was friendly and professional

Rated 5 out of 5 stars

Had a great experience with Easy Auto's service department. They were fast, professional, and clearly explained all the work needed

Rated 5 out of 5 stars

This is my 2nd purchase with Easy auto and I couldn't be happier. The team listened to.my wants and needs and made it happen for me once again! Jesse was super friendly and informative thru the whole... See more

Rated 5 out of 5 stars

Got exactly what I needed, when I needed it. A great experience with a good, reliable team of people.

Rated 5 out of 5 stars

Brian was helpful every step of the way! He was friendly, patient, and answered all my questions. The entire process was smooth and stress-free—I’m so glad I chose to buy my vehicle from this company!... See more

Rated 4 out of 5 stars

Easy Auto reliable, affordable auto services with friendly staff and quick, efficient repairs.

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Company details

  1. #4 of 13 best companies in Car Dealer
  2. #1 of 4 best companies in Motor Vehicle Dealer

Written by the company

We are a locally based, family owned business. Our family has been in the automobile and auto-finance business since 1911. Easy Auto was started in 1991 in Cleveland, Tennessee. We now have additional locations in Chattanooga, Murfreesboro, and Knoxville, Tennessee, as well as in Rome and Dalton, Georgia. We Specialize in Second Chances. We understand that bad things happen to good people, so we make our financing decisions differently than banks or franchised car dealerships. Easy Auto is known as one of the leading buy here pay here used car dealerships in our area, while offering a new car buying experience along the way. We report to all three major credit bureaus. We want to help people with bad credit, no credit, bankruptcies, and repossessions re-establish themselves. We have never sold any of our accounts, so our customers deal with us from the first payment to the last and we get to know our customers along the way.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews


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Rated 1 out of 5 stars
Verified

Served 2 people during serving me

Served 2 people during serving me, there for hours finished at the same time the second person came in he was made priority when he walked in the door I was sat to the side. I still don’t have my tag, called to ask about it got hung up on.

November 5, 2025
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Rated 5 out of 5 stars
Verified

New purchase

Love everyone at easy auto in dalton they make everything so smooth and simple and they care about there customers

November 4, 2025
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Rated 5 out of 5 stars
Verified

Our salesperson (April) was very…

Our salesperson (April) was very helpful and if we had questions she answered them. If she was not exactly sure about a question she would ask to make sure she had the right answer. I would recommend her to anyone. She makes sure you know everything that is going on.

October 27, 2025

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