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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and overall condition of the products upon arrival, highlighting the effectiveness of the self-watering system and the convenience it offers for plant care. Consumers appreciate the wide selection of plants available and find the website easy to navigate. People also value the detailed information provided with each plant, which helps them understand how to care for their new greenery. The company's customer service receives exceptional praise, with reviewers frequently mentioning the team's responsiveness, knowledge, and willingness to resolve issues quickly and efficiently. Consumers appreciate the personalized attention and helpful tips provided for plant care. Many reviewers were impressed by the company's commitment to customer satisfaction, with some noting that replacements were sent promptly and without hassle when plants arrived damaged or failed to thrive.

Based on these reviews

Rated 5 out of 5 stars

Anyone can have beautiful houseplants with easyplant. My latest rubber Plant arrived in good health and is doing well This is my fourth or fifth easy plant and I love them. What would make the expe... See more

Company replied

Rated 5 out of 5 stars

The ease of getting help makes easyplant unique. They voluntarily replaced a dying Sansevieria Cylindrica without any question. The Lace Aloe received on 11/18/2025 seems to be doing quite well as... See more

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Rated 5 out of 5 stars

Plants received in excellent condition, packaged really well. Early days yet, but both seem to be thriving. Watering system is great. I've put an entry in my diary when each of them needs watering, so... See more

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Rated 5 out of 5 stars

I recently moved into a new house and needed lots of plants. I took advantage of easyplant's Black Friday sale and splurged by buying 6 plants, including 2 huge ones! I couldn't believe I chose to spe... See more

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Rated 5 out of 5 stars

Ever since receiving a Trio of Easy Plants as a Housewarming Gift 4 years ago, I have been in love with these plants. They are high quality, arrive perfectly packed, are incredibly easy to care for a... See more

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Rated 5 out of 5 stars

What a great company to deal with. I had two separate deliveries for my order, on the second one the courier had clearly dropped it. I emailed and got a reply straight away from Usama. My issu... See more

Company replied

Rated 5 out of 5 stars

Customer service is outstanding! I received a set of plants as a gift. Plants are beautiful, the packs were still warm within the boxes. However, the smallest pot was broken, definitely due occurred... See more

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Rated 5 out of 5 stars

I’ve had the most amazing experience with Easyplant! I’ve been ordering for a few months and have been extremely happy with the health of the plants, However when one of my plants came delivered look... See more

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Rated 5 out of 5 stars

This is my first purchase and I plan to purchase additional plants. My plants arrived as described and in great overall condition with care instructions. They had a couple of bent leaves which is to b... See more

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Rated 5 out of 5 stars

Wonderful experience. We have bought six plants so far and have a tree on the way. The plants are all beautiful and we haven’t had any issues with pests or damaged plants like with over services. The... See more

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Rated 5 out of 5 stars

My most recent Easyplant order arrived swiftly, I was kept informed about shipping status and time to delivery, and my plants are doing very well! I water them on schedule, check on them every week or... See more

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Rated 5 out of 5 stars

I ordered four plants in two shipments, the first three came perfect, the fourth (a separate delivery) came damaged. I immediately contacted easyplant, followed the directions to show the problem and... See more

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Rated 5 out of 5 stars

I have 9 easyplants so far 1 small, 2 medium and 6 huge, Every plant has come in good shape and relatively quickly. I’ve communicated through email with customer service and have been very happy with... See more

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Rated 5 out of 5 stars

My plants are doing terrific love them all. You’re doing something amazing for someone that never had good luck with houseplants!!

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Rated 5 out of 5 stars

Easy Plant has a great product and also amazing custom service. My plant (3rd purchase) was not looking good and so I emailed Easy Plant and their customer service responded quickly and courteously wi... See more

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Rated 5 out of 5 stars

I am very impressed with this company. Not only did my order arrive quickly, it was packed well and quite pretty. I then thought about a question for which I didn’t see an answer when reading a... See more

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Rated 5 out of 5 stars

I absolutely love Easyplant! I thought I had completely killed my original plant, but when I reached out for help, their customer service team went above and beyond. They sent me a brand-new plant... See more

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Rated 5 out of 5 stars

Lots of variety of plants, plus the little card they give with the plant is honestly so helpful. Very easy to understand website but also everything they have is amazing. Will def get more plants from... See more

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Rated 5 out of 5 stars

So far the plants are doing great. The water reservoirs were kinda buried from the soil. Maybe a big removable label would be handy so you don't have to remove dirt to find it ? Overall great expe... See more

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Rated 5 out of 5 stars

After getting advice from Easy Plant as to which plant would be best for a cool, low-light area in my house, the plant arrived in great condition. Often plants take some time to adjust and may drop so... See more

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Rated 5 out of 5 stars

The plants are as described and mine are thriving. I had a question about the pot malfunction and they’re sending me a new plant. I wasn’t asking or expecting a replacement or refund. Just asked a que... See more

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Rated 5 out of 5 stars

Beautiful plants requiring no care from me. A few fruit flies which I am blaming on the plants since I never had them before. I wish there were less packaging but I think it's probably necessary to... See more

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Rated 5 out of 5 stars

I love these plants, and the pot hydration design. Super cool. One of my plant pots had a bumpy journey, and unfortunately came with a crack. No problem: immediately, the team arranged for a replaceme... See more

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Rated 5 out of 5 stars

The plants and the vases are beautiful - I've had them for just over 1 week, they did lose some leaves, but i'm hoping that's normal until they adapt to their new home

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Rated 5 out of 5 stars

I have had great success with the plants from Easyplant and that’s saying a lot since I’ve NEVER had a green thumb in my life! The best part is the customer service that has been outstanding too! I ha... See more

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Rated 5 out of 5 stars

This is the most attentive, helpful and respectful company I’ve ever dealt with.They addressed my concerns immediately and were responsible in handling the issue. I’ll continue to order from them know... See more

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Rated 5 out of 5 stars

I have way too many easyplant creations and I send them as gifts as well. Customer Service Reps are awesome, helpful and responsive.

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Rated 5 out of 5 stars

The online ordering experience was seamless. Very helpful to identify plants for low light environments and pet friendly plants. I loved the ability to "try on" the pot options with the plant I had... See more

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Rated 5 out of 5 stars

The plants arrived well packaged. The instructions are easy to follow. So, far, no problems. I received excellent help with ordering a stand for one of the plants

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Rated 5 out of 5 stars

I received a beautiful plant (bird of paradise) from easyplant. The plant thrived, but then the watering system backed up. I followed the directions on the website, received helpful tips, but sadly,... See more

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Rated 5 out of 5 stars

I would give EasyPlant TEN ⭐️s if that were possible. Once again they have out surpassed other companies with their exceptional customer service. My (repeat) order of 3 small plants were accidentally... See more

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Rated 5 out of 5 stars

I love it because I don’t have to worry about my husband double watering. So I am excited to see it grow. I’ve lost lots of plants due to my husband thinking it needs water when I just watered day bef... See more

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Rated 5 out of 5 stars

I’m on my third year ordering plants from Easyplant, and my experience with them has been fantastic. I own a couple handful of plants from them, and they have all performed well. I have little guys... See more

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Rated 5 out of 5 stars

Beautiful plant but when they delivered it even though it said this said up it was laying on its side. You almost need bigger stickers saying this side up

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Rated 5 out of 5 stars

Easyplant has truly outstanding customer service – one of the best I’ve experienced! They genuinely care about your plants, pay attention to the details you share, and follow up on plant health. The... See more

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Rated 5 out of 5 stars

My husband ordered me a plant and it died and they replaced it!! I have since ordered plants as gifts for 3 others and more for myself. Always great customer service when needed and we all love our pl... See more

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Rated 5 out of 5 stars

Wonderful product. It's so nice to have a living creature in my home besides me and my dogs. I talk to my yellow snake plants every day! I'm so excited at the low maintenance, but beauty of my plants.... See more

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Rated 4 out of 5 stars

The snake plant was very nice but did have a big cut in one of the stalks....i did manage to get 2 discounts because of it but did not like having a dialogue with AI. It may be the future but i find i... See more

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Rated 5 out of 5 stars

My plants came carefully packaged. Great follow up emails to give ideas and recommendations for placement of plants and to check in. So far so good!

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Rated 5 out of 5 stars

Plants are healthy and I think they will stay that way!!!! I've kept the first three for a year with no mishaps so I ordered six more! The self watering containers are great. In the heat of the sum... See more

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Rated 5 out of 5 stars

Excellent Customer Service!! Love my ZZ plant and plan on getting more in the future. Never experienced such wonderful help and guidance with a company like this before. I definitely recommend them!!... See more

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Rated 5 out of 5 stars

Honestly, when I unpacked I was a little worried. There were saggy blossoms and looked a little ragged. I put her in the window and filled up the water well with warmish water. I came back in an hour... See more

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Rated 5 out of 5 stars

Plants all arrive in perfect condition. I don’t have a great record keeping plants so this has been my saviour! I love my easyplants!

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Rated 5 out of 5 stars

I love my easy plants and getting addicted to it 😝 I talked to them every day because they growing so fast and fresh looking . I hope they will respond to me and I will run 😂

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Rated 5 out of 5 stars

Great selection, easy website navigation, excellent packaging. Now let’s see if I can keep them alive.

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Rated 5 out of 5 stars

Beautifully packed. Arrived in pristine condition. Very healthy plant. A gift to my husband who is delighted with it. Thank you

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Rated 5 out of 5 stars

I don’t have very good luck with keeping my plants healthy so I am excited to see how these plants do!

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Rated 5 out of 5 stars

Plants are great. I was super impressed with the packaging, no way to come damaged.

Company replied

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Company details

  1. #2 of 5 best companies in Interior Plant Service
  2. #6 of 92 best companies in Decoration and Interior Design Store
  3. #3 of 22 best companies in Garden Center

Written by the company

Our plants water themselves. Beautiful, live, indoor plants, potted in our simple, self-watering pots


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Arrived quickly and in good condition

Plant arrived in a reasonable amount of time and an excellent condition. Doing quite well and looking good.

November 28, 2025
Unprompted review
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Reply from easyplant

Thank you so much for sharing your experience! We're so happy to hear that your plant arrived quickly and looking lovely! 🌻

Rated 2 out of 5 stars

I order 5 plants all different sizes

I order 5 plants all different sizes. I was excited when I ordered these because I do not have a green thumb and want to give this a try, and also have more plant around my apartment. Four of them have already arrived and two of them are either dead, wilted, unhealthy, or just look like they were thrown together without care and sent out. I can send pictures if you would like. I'm not happy with these plants, so far. Please help.

December 4, 2025
Unprompted review
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Reply from easyplant

We appreciate you bringing this to our attention. We're truly sorry to hear the plants arrived in less-than-ideal condition.

One of our specialists will be emailing you in just a few minutes to help resolve this. They'll just need a few pictures of the plants to evaluate the situation and find the best solution for you!

Thanks for sharing your experience! 💚

Rated 2 out of 5 stars

my plant arrived dead

my plant arrived limp, broke. and dead. I cut 5 arms off of the snake plant. hope the rest can live

December 5, 2025
Unprompted review
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Reply from easyplant

Hi Jess,

We always aim to send happy and healthy plants, so we'd love the chance to make this right for you. If you haven’t already, please reach out to us at hi@easyplant.com with some pics and we’ll help get this sorted out. 🤗

Rated 5 out of 5 stars

I ordered four plants in two shipments

I ordered four plants in two shipments, the first three came perfect, the fourth (a separate delivery) came damaged. I immediately contacted easyplant, followed the directions to show the problem and in less than an hour a replacement was on the way at no cost, and best of all no trying to deny or deflect; how refreshing.

December 6, 2025
Unprompted review
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Reply from easyplant

I'm so happy to hear most of the order arrived in great shape and that our team could jump in and get that fourth one sorted out for you in record time.

Thank you so much for sharing your experience with everyone! 💖

Rated 5 out of 5 stars

Love my palm

Love my palm! Hope I don’t kill it!

December 6, 2025
Unprompted review
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Reply from easyplant

Yay! We are so happy to hear you’re loving your new palm. 🌱

I'm sure it will flourish! But if you ever have questions or need a hand down the road, we’re just a message away!

Rated 5 out of 5 stars

Best thing ever

Lots of variety of plants, plus the little card they give with the plant is honestly so helpful. Very easy to understand website but also everything they have is amazing. Will def get more plants from here again!!

November 21, 2025
Unprompted review
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Reply from easyplant

Thanks for the kind words, Veronica! We can't wait to help you add to your collection! 💚

Rated 5 out of 5 stars

Quality of plants and customer service are top notch!

I recently moved into a new house and needed lots of plants. I took advantage of easyplant's Black Friday sale and splurged by buying 6 plants, including 2 huge ones! I couldn't believe I chose to spend so much money on plants but I was optimistic and excited for a big impact. Two of the plants arrived not quite right (one was smaller than I ordered and one came in the wrong pot). Easyplant was SOOO easy to work with. After I provided a few photos, they instantly put 2 new plants in the mail for me. These guys are the real deal with creating happy, fulfilled customers. Thank you!

December 5, 2025
Unprompted review
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Reply from easyplant

We really appreciate you taking the time to share your experience and that we could help make things right quickly when there was a bit of a mix-up with your order.

Congrats on your new house and so glad we had a part in helping it feel like home! 😍

Rated 5 out of 5 stars

My plants are doing terrific love them…

My plants are doing terrific love them all. You’re doing something amazing for someone that never had good luck with houseplants!!

December 5, 2025
Unprompted review
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Reply from easyplant

Aw, this is so awesome to hear - and exactly why we do what we do! Very happy to hear that your plants are doing so well.

Thanks, Beverly! 🫶🏻

Rated 5 out of 5 stars

Have grown a Green Thumb!

Anyone can have beautiful houseplants with easyplant. My latest rubber Plant arrived in good health and is doing well
This is my fourth or fifth easy plant and I love them.
What would make the experience even better is if you offered guidance and bigger pot sizes to be able to repot as the plants grow. My fiddle leaf figs in particular grew so fast they need to be repotted.

November 20, 2025
Unprompted review
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Reply from easyplant

Thank you for the wonderful review, Ann! Thrilled to hear that all of your easyplants are thriving - especially that new Rubber Plant! 🌱

Thanks also for the feedback about repotting. We actually do have repotting kits available for small and medium plants that have outgrown their original pots, and larger sizes are on the way soon. If you ever have questions about your Fiddle Leaf Fig (or any other plants), though, feel free to reach out to our team anytime! hi@easyplant.com 🤗

Rated 5 out of 5 stars

What a great company to deal with

What a great company to deal with.
I had two separate deliveries for my order, on the second one the courier had clearly dropped it.
I emailed and got a reply straight away from Usama.
My issue was resolved/rectified instantly.
Amazing customer service and amazing plants.
Thank you

December 3, 2025
Unprompted review
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Reply from easyplant

Thanks so much for taking the time to leave us a review, Alex – we really appreciate it! ❤️ And I'm so happy to read Usama was able to help you out.

We can't wait to have you back at easyplant!

Rated 5 out of 5 stars

No luck with plants

I don’t have very good luck with keeping my plants healthy so I am excited to see how these plants do!

December 4, 2025
Unprompted review
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Reply from easyplant

With easyplant, you no longer have to worry about accidentally killing your plants, Carol! 💚

Rated 5 out of 5 stars

Plants are great

Plants are great. I was super impressed with the packaging, no way to come damaged.

November 21, 2025
Unprompted review
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Reply from easyplant

Woo-hoo! Thanks so much for choosing easyplant, Eric! 💚

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. We have bought six plants so far and have a tree on the way. The plants are all beautiful and we haven’t had any issues with pests or damaged plants like with over services. The self watering is amazing and saves me time each week. Five stars

November 28, 2025
Unprompted review
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Reply from easyplant

Thanks so much for sharing your experience with us — we'll always aim to make things easy for you! 💚

Rated 5 out of 5 stars

Outstanding Customer Service

Customer service is outstanding! I received a set of plants as a gift. Plants are beautiful, the packs were still warm within the boxes. However, the smallest pot was broken, definitely due occurred during shipping. Since it was a gift I didn't have an order number but decided to email. Within an hour I had a response. I sent a couple pictures, again they responded in under an hour and said they couldn't look up the order or share those details due to privacy of the sender (love the identity protection) but they issued a credit for the plant, plus shipping and provided a code so I could order a new plant. I haven't experienced customer service so prompt and easy in a very long time. I will be a returning customer for sure!

December 3, 2025
Unprompted review
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Reply from easyplant

Thank you so much for sharing this, Stacy! It genuinely means a lot to us to know that our customer service team stood out and that we were able to take care of everything for you. 🥰

Rated 5 out of 5 stars

Plants received in excellent condition

Plants received in excellent condition, packaged really well. Early days yet, but both seem to be thriving. Watering system is great. I've put an entry in my diary when each of them needs watering, so hopefully they will thrive.

December 4, 2025
Unprompted review
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Reply from easyplant

Delighted to hear that you had a great experience, Elizabeth! Welcome to the easyplant family! 🌱 💚

Rated 5 out of 5 stars

I have way too many easyplant creations…

I have way too many easyplant creations and I send them as gifts as well. Customer Service Reps are awesome, helpful and responsive.

November 29, 2025
Unprompted review
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Reply from easyplant

Thanks a bunch for your kind words and support, Suzanne — it means the world to us!

We're super delighted to read this lovely review, and the easyplant team is always here for you anytime you need us. 🌱

Rated 5 out of 5 stars

Wonderful product

Wonderful product. It's so nice to have a living creature in my home besides me and my dogs. I talk to my yellow snake plants every day! I'm so excited at the low maintenance, but beauty of my plants.

December 3, 2025
Unprompted review
easyplant  logo

Reply from easyplant

Oh, goodness, we're so happy to have you in the easyplant family! 🥰️🌱

Keep enjoying your new green friend.

Rated 5 out of 5 stars

I usually kill plants

I usually kill plants. These are easy to care for

December 3, 2025
Unprompted review
easyplant  logo

Reply from easyplant

Oh, those days of killing plants are part of the past now, Jeanette! 💚

And thanks so much for taking the time to leave us a review – we really appreciate it!

Rated 5 out of 5 stars

Nice plants

Nice plants, prompt delivery, and great customer service

November 30, 2025
Unprompted review
easyplant  logo

Reply from easyplant

Woo-hoo! 🎉 Delighted to hear you had a great experience, Marjanne.

Thanks so much for your rating.

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