EECU Credit Union Reviews 1,809

Great advice from Debbie Muelker at the Saginaw Branch. My wife and I both understand the plan to distribute part of our estate to our grandkids. The staff did an excellent job in preparing the docu... See more

Amazing staff who literally bend over backwards to help each and every time I need assistance. Plus, EECU’s financing rates are always the lowest on the market!

You have made banking a very personal one, which is how an organization should approach its customers. I was given access directly to my Loan advisor who contacted me on a daily basis for documents th... See more

Although the Receptionist was not friendly, Ms. McKay was so very very friendly and helpful as I learned about investment possibilities . Ms. McKay did not rush me in making decisions. Thank you Vanj... See more

Never an issue with this bank. Customer service is kind and efficient. Much better than the larger banks.

Great customer service by Stephanie Curry, Financial Mgr, Weatherford Branch; and by Jovita Piedra, Ft Worth Branch, Loan Specialist. Stephanie Curry was very kind and assisted me with changing all m... See more

Customer First: My experience with EECU has been very refreshing in their candor & willingness to go the extra mile for their customer. The staff understands your needs & does all they can to help r... See more

Employees like Abby are a perfect example of everything that is right about EECU. She is professional and yet friendly. She really listens and offers practical solutions. Please let her know how muc... See more

They told me that since my wife passed away, I could automatically refinance my truck. It was a straightforward explanation during a difficult time, and I appreciated having at least one part of the p... See more

Ms Prichard at the EECU Watauga branch helped me transfer some IRAs into 12 month CDs. She is very helpful and knowledgeable. The Credit Union is very fortunate to have her as an employee.

EECU has always been a great financial company for us. All of the times our account information was stolen or leaked, EECU either caught it within hours or responded as soon as we contacted them. We... See more

The agent's and team's- Openness to hear our desires and concerns and then to reflect them within the loan terms and conditions. Their graciousness of patience and well paced prompting for the stage... See more

GAP Insurance The EECU representative who assisted me with my loan application consistently kept forgetting that I had informed her that I wanted GAP insurance; but I did not want it included in the... See more

We have been banking with EECU for over 12 years and have enjoyed our experience every time we walk into a branch as well as the mobile banking app. We recently applied for an auto loan which was a sm... See more

She was very friendly and gave me some information I needed about my IRA CD. A little more tax information would have been helpful.

There was a line upon arrival. Thinking I was going to have to wait a while another association step up and assisted me & I told her I was at lunch she coordinated my business fast & efficiently. Als... See more

EECU was very thorough during the whole process of a plan for a line of credit home improvement loan. Their tools used in the process, made it extremely easy. If you had a computer to upload all of th... See more

I tried using EECU Credit union and overall it was solid. The staff were friendly and helpful, making banking and loan processing straighhtforward.

The whole experience with refinancing with EECU was a super easy process. Rachel was 100% confident answering every question i had. She acted swiftly and went above and beyond just to make sure everyt... See more

Vita and Ivette did an excellent job processing my car loan efficiently and professional. Very friendly and made me feel comfortable. Went above and beyond offering me a snack and water. Great custome... See more

I had a really bad experience with Honda Financial for my car loan and so i turned to EECU and they were able to refinance my car with excellent customer service in a little less than 48 hrs. There is... See more

I had a terrible experience with Honda Financial for my car loan, so I turned to EECU — and they refinanced my car in less than 48 hours with excellent customer service. There’s a reason car companies... See more

Completed an auto refinance and the process was super simple and quick. It was so convenient to be able to do everything online and have the note show up on my mobile app the very same day! Mel reache... See more

EECU was super helpful as a first time buyer car loan. They answered all my questions in a timely manner. The process seemed like a daunting task, however EECU made this as seamless as possible.

Special Thanks to Ms.Monica Avelar she was very helpful in meeting my needs with my bank account

My exchange with the agent was a "no holds barred" positive experience! From the initial inquiry to the approval everything was, well, positive! I was kept informed from start to finish, everything wa... See more

I made an appointment at a certain time and i had been waiting for about an hour for someone to show up for my appointment, finally I saw a lady in the lobby and I asked her if she could help me. She... See more

EECU needs to have a better answering system. It becomes very frustrating when you cannot get anyone to answer the phone at bank that has all your money. Your customer is the only reason that you... See more

Been a customer with EECU for a few years and have always had a great experience with their loan process. Quick no stress application process and approval within hours. They are very competitive with... See more

Alicia made my auto refinancing a seamless process. She did the legwork and I just had to provide a few pieces of information. The transaction was completed within 72 hours and I'm so thankful for the... See more

As a member since the late 90s their services and financing have been good and consistent. Recent auto financing timelines are less than desirable. What is the purpose of the online pre-approval pr... See more

We took a cashier check to EECU. We told the bank teller that we wanted to divide it into two parts, A and B. A was deposited for one year, and B was deposited for half a year. But that night, we w... See more

I got a Heloc Loan and the process was taken care with no problem. Then opened a Checking account at HEB Plano location and the lady did a very good job of helping me get it easily.

Irma listened to our needs for the loans we were seeking. She shared information clearly and answered our questions patiently. Our loans were funded in a timely manner.

my agent ms Floyd was so wonderful she did a great job we need more like her customer service is so important to me keep her im a customer for life

they told me that since my wife passed away that i automatically could re-finance my truck.

Everyone I’ve interacted with has always been friendly, helpful, and quick—every single time!

You are an excellent and reliable partner, we are very happy to cooperate with you

Their employees are friendly and helpful

I was introduced to a program that I believed would be the next step in managing my finances. I decided to enroll and plan to continue using it as future developments align with my original goal for j... See more