electricityrates.com Reviews 6,690

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the ease with which they can navigate the website, compare plans, and switch suppliers. Consumers appreciate the clarity and accuracy of the information provided, particularly regarding prices, contract lengths, and cancellation fees. The absence of monthly fees and cancellation charges is also a significant advantage for many people. The competitive pricing and the simplicity of the sign-up process are frequently mentioned as positive aspects. Reviewers find it easy to understand the terms and conditions, and they value the ability to quickly compare different providers. The seamless switching process and the availability of renewable energy options further contribute to the positive sentiment. Overall, people feel empowered to make informed decisions and secure the best rates for their energy needs.

Based on these reviews

Rated 5 out of 5 stars
Invited

Love the apples to apples comparison - easily understood the filter for no monthly payment. Easy to check terms and conditions. Easy to switch! My current plan doesn't expire until 2/2/26 but per F... See more

Rated 5 out of 5 stars
Invited

You provided clear and accurate information regarding prices, contract lengths, and cancelation fees, of all the best company offers. In short, you provided all the information I needed to make an inf... See more

Rated 5 out of 5 stars

I called to check today's rates for gas and hopefully renew my gas contract. I noted all the fixed term rates were higher for a long-term customer than a new customer so I might go shopping. Joel, my... See more

Rated 5 out of 5 stars
Invited

Very easy to switch suppliers. Rate is the best yet. Offering 12 months after the 3 month lower rate is still competitive. No fixed monthly fees is a winner, as well as no cancellation fees. Even if o... See more

Rated 4 out of 5 stars
Invited

The experience wasn't good due to the high cost of power and the ridiculous charges for distribution. Why are Pennsylvanians paying so power companies can make more money selling to Amazon with chargi... See more

Rated 3 out of 5 stars
Invited

Okay service, but electricity companies being one and then same should have some sort of notice - for example, I was enrolling with Verde and it said 'you already have an account with Major Energy' so... See more

Rated 4 out of 5 stars
Invited

Just realized my electricity rate term was expiring today, so did not spend much time researching. This one came to the top with lowest rates, without much investigation on others. Disappointed the... See more

Rated 5 out of 5 stars
Invited

Ease. However my first application for Think Energy was rejected and confusing to know what to do. I couldn’t get hold of Think Energy by phone except for holding or leaving a msg to call me…therefor... See more

Rated 5 out of 5 stars
Invited

Have been with INSPIRE for several years now and am very pleased with their service and price per kWH.

Rated 3 out of 5 stars
Invited

The town listed after entering my zip code and selecting my supplier was a town no where near my address and I'm uncertain that the correct options for energy providers are listed because of this. I... See more

Rated 5 out of 5 stars
Invited

Happy that I had this notification to get the best rate for time needed before the old one runs out. Thanks

Rated 5 out of 5 stars
Invited

Very simple and easy to use. Information was readily available and straight forward.

Rated 3 out of 5 stars
Invited

I disliked that I had to click for the blanket information sent. I don't mind information sent to my e-mail and/or through USPS, but I hate to get unneeded text messages. My phone is for my use, not... See more

Rated 5 out of 5 stars
Invited

Easy to sort and compare providers, include rates, fees, and term of agreement. Thanks!

Rated 5 out of 5 stars
Invited

Competitive price. No monthly fees or cancellation fees. All leg work was done on your end. Easy!

Rated 3 out of 5 stars
Invited

Looking for a long term fixed rate w no fee. The displays were misleading and confusing

Rated 5 out of 5 stars
Invited

It was easy signup for now, but I am hopeful for a good final outcome.

Rated 5 out of 5 stars
Invited

The enrollment process was very easy and everything was explained in the attached documents.

Rated 5 out of 5 stars
Invited

Very easy process and the best rate available at this time.

Rated 5 out of 5 stars
Invited

The bullet point contract terms help immensely ie length of contract, cancelation fee or not

Rated 5 out of 5 stars
Invited

I have delt with Direct Energy in the past and had a good customer relationship with them

Rated 5 out of 5 stars
Invited

I would be a new customer at Direct Energy so I will find out!! My daughter and her husband have Direct Energy and I thought I would try it as well.

Rated 4 out of 5 stars
Invited

Give people more time to write down the confirmation number!!!!! THEN we can rate the experience!

Rated 5 out of 5 stars

Switching suppliers was very easy. The rate is the best I’ve seen, and even after the initial 3-month lower rate, the 12-month rate remains competitive. No fixed monthly fees and no cancellation fees... See more

Rated 5 out of 5 stars

Switching suppliers was a seamless process, and the rate is the best I've found. Even after the initial 3-month promotional period, the 12-month rate remains highly competitive. The absence of fixed m... See more

Rated 4 out of 5 stars

It would be great if people had more time to write down the confirmation number before rating the experience!

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Company details

  1. #1 of 7 best companies in Energy Equipment and Solutions
  2. #1 of 8 best companies in Energy Supplier
  3. #1 of 8 best companies in Green Energy Supplier
  4. #3 of 11 best companies in Price Comparison Site

Written by the company

At ElectricityRates.com we provide answers to questions like "How much money can I save on electricity?" and "What plan is right for me?". We are a small team that is very excited about the spread of deregulated electricity and the savings this could mean to homeowners and businesses. When companies compete for our business consumers win!

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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Replied to 5% of negative reviews

Typically replies within 24 hours


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