The ordering process was easy and fast. The product selection was good. Ordering from LEDSupply was a pleasant experience.

The information that they gave at the time of buying is misleading. They say fridge can be delivered up to 4th floor. They don’t mention that the stair should not be turning. I waited a few days for the delivery. Then when the delivery men came, they said they cannot bring it to the first floor because the stairs are turning, although the width is not that narrow. So we needed to return the product. They offered to leave the fridge at the door. So that we can move it to the first floor. We didn’t accept it so returned the product

No asda rewards since 19th October. Was getting messages on my app stating there is an issue with the rewards and it will be resolved. Called customer services today  (7 weeks later)and was advised the rewards have been suspended. Nothing advertised. 
Well as a pragmativ.shopper I will be off to Aldi. Food is better quality there too. 

High quality and really fast shipping! I have some batteries for years, and when I Have to buy new batteries for any new model, I always order from CNHL! The best and best price!

Love those special deals at Connection. Fast shipping and a great bargain ! ! 

On 12/8/25 I had the pleasure of speaking with Derrick Gaither the customer specialist from Encompass.  I called because I needed to replace two drawers in my refrigerator.   Mr. Gaither had a professional demeanor and he was very helpful in assisting me with my issue.  He was very patient with any questions I asked and I would recommend him for employee of the month.  Thank you Derrick for all your help it is appreciated.

Bought a cell phone battery. It didn't charge. Was told to sed it back for refund. Sent it back received no refund. Got the runaround said I had store credit instead justfor the part I am out both shipping amounts. Went onto account there is no store credit listed. This place is untrustworthy.

Really poor customer service. nearly impossible to get in contact with them. cannot get a refund on my returned parts. 

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