i was able to access as honest survey that are able to contribute points if i am honest


I purchased a phone case from CASETiFY that later developed a quality issue.

After contacting customer support, a resolution was confirmed in writing that I would receive a replacement case and a US$10 voucher that could be used together. Based on this written confirmation, I agreed to proceed and waited.

After several months, the company later changed their position and said they could only offer a replacement or a store credit, which was different from what had been previously confirmed in writing.

The product issue itself was disappointing, but the long delay and inconsistency in how the resolution was handled were the main concerns. I am still seeking a fair outcome based on the original written agreement.

Had to write review to download file after on top paying $1.45 to download this. Website is pretty junk to edit wouldn't recommend

Been using godaddy for over 10 years. Was always good value and fast support. Recently, its gone so downhill. Takes forever to get a support person and when you do, they are more interested in upselling than sorting your problem. I often have to call back twice to get the problem actually addressed. Plus, recently i realised just how much of a markup they are putting on Office 365. If you have even a tiny amount of technical skill, get your email direct from microsoft (it can be pointed to any domain you own on godaddy very easily) and save yourself an absolute fortune for the **exact** same thing.

Shame to see such a once good company go down the tubes but thats whats going on here.  

I had a chat with Nisa and she was super helpful and polite. She guided me really well and made the whole experience smooth and easy. I really appreciate her patience and friendly approach. Definitely a great support experience

A reliable service you can trust. Had it for years and very happy with it.

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