First time buying here, initially worried about if site is legit or not as I had the best deal. Everything came perfect — and it was fast! Absolutely recommend!
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550 Kasota Ave SE, 55114, Minneapolis, MN, United States
Replied to 91% of negative reviews
Typically replies within 1 week
The customer service, the chat for example, is very easy to use. I like that there was package protection. The AI was surprisingly useful. Searching for products and filters were good too. Overall very well made website. I wish there was more flexibility to cancel items in an order and flexibility to change payment method when needed. I accidentally used a credit card I never use but I couldn't change it (supposedly) according to the representative. Also there was one item that was cheaper somewhere else so I asked to price match, they said no, they item hadn't shipped, but they also couldn't cancel it. I had free returns/package protection so no big deal, but kind of odd.

Reply from ERIK'S Bike - Board - Ski
Great shipping and great selection on snowboarding stuff. Used Erik’s mainly for the 15% off discount for first time buyers🔥.

Reply from ERIK'S Bike - Board - Ski
Have done business with them in the past and have never had anything bad to say. Great prices and always deliver on time

Reply from ERIK'S Bike - Board - Ski

Reply from ERIK'S Bike - Board - Ski
The price was very reasonable and the shipping arrived sooner than scheduled. The package was exceptionally well packed and nothing was damage. Thank you, will definitely keep this store in mind for future purchases.
Timely shipping and great price. Easy transaction and the product is exactly what I wanted.

Reply from ERIK'S Bike - Board - Ski
Amazing customer service. Extremely easy exchange made on mistakenly ordered size.

Reply from ERIK'S Bike - Board - Ski
Easy order and glad that return period is extended at Christmas.
Fast shipping.

Reply from ERIK'S Bike - Board - Ski

Reply from ERIK'S Bike - Board - Ski
I had the best deal for bike trainer here! Definitely recommend!

Reply from ERIK'S Bike - Board - Ski
First time buying here, initially worried about if site is legit or not as I had the best deal. Everything came perfect — and it was fast! Absolutely recommend!

Reply from ERIK'S Bike - Board - Ski
Super fast fulfillment (like next day), good prices, item came packaged well.

Reply from ERIK'S Bike - Board - Ski
Fast delivery, good communication, great pricing and helpful staff - what's not to love about Erik's Bike Shop?

Reply from ERIK'S Bike - Board - Ski

Reply from ERIK'S Bike - Board - Ski

Reply from ERIK'S Bike - Board - Ski
Good price, excellent communication, fast shipping, would definitely recommend Erik’s

Reply from ERIK'S Bike - Board - Ski
I called to verify inconsistencies in shipping status of items purchased, and the employee who answered my call was exceptionally friendly motivated to help and knowledgeable about the situation. I would highly recommend this company based on Customer Service, speed of shipping and pricing.

Reply from ERIK'S Bike - Board - Ski
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