FactoryPure Reviews 1,777

I ordered a Vevor shower kit from FactoryPure. I called in with questions and Factory Pure’s rep answered them thoroughly before I placed the order online. I couldn’t be happier with their service,... See more

My wood stove came quickly and without damage . Received it quicker than promised . Best part was a follow up email to make sure I was satisfied. Absolutely will be purchasing from Factory Pure ag... See more

We had a very easy and pleasant shopping experience. The sales team is Top Notch. Professional, knowledgeable, friendly. We're very pleased with our breckwell sp24i blazer. It looks and works fantas... See more

They were responsive, great pricing, and fast. I was able to tell them exactly what I was looking for and they found the most appropriate stacker for my company's needs. They were extremely profess... See more

Although there was a fairly long time between ordering and delivery, the reason was understandable and I was advised about the situation. Despite that, the product is robust and exactly what we neede... See more

The machine performs well, although the initial belts were quite cheap. We decided to put it to the test by splitting sycamore wood, and it handled the task impressively. However, we did bend a couple... See more

I assumed that the tent I ordered would take awhile to get here and perhaps the quality may have much to be desired, as the price seemed to be very low. It arrived within a week and I am very impresse... See more

Absolutely love doing business with this company! I’ve bought 2 big generators thru the years from them, best prices and excellent staff to work with!

Thank you for a great price, a timely delivery and great product, I love my gazebo tent 12x12! I’m looking to avoid the big names to support smaller and local businesses. I’m so grateful to say my e... See more

We were able to select and order the stove through the website easily and the website was very user friendly allowing us to compare stoves. The shipping company was exceptional and we are very satisf... See more

The order of the FactoryPure tote was exactly as advertised. We love that it is USA made and the cost for the tote is fair and affordable. I am so impressed that the owners personally followed up wi... See more

I very satisfied with my first tent. I decided to order two more tents. 10x10 6 sided pop up tent and another 10x20 canopy tent. Customer service was excellent with my orders and patience with my deci... See more

They were very promp and respectful people to business with everything was perfect came on time and undamaged definitly would do business again with them

AS I stated I purchased the DuroMax dual fuel xp 13000 generator 7/22. I just had it assembled 10/25 and ran it on propane. It worked flawlessly and I had a soft start installed on my AC unit and the... See more

After proper research and comparison, I decided to buy from FactoryPure. Additionally, I liked the fact that they were family owned. The floor to stand lift arrived in good condition and was assembled... See more

Everything was smooth and easy. From order as advertised to delivery on time and not damaged. Large Generator was a great experience.

We purchased a wood splitter and were surprised how easy it was to assemble, move, and use! Factory Pure shipped and tracked our order and it arrived on schedule. The packaging was very durable and pr... See more

No issues with the purchase of my 80 gallon mega compressor. Shipping was quick communication was great. Just had a shipping question or two.

I can’t get over the personalized service I got dealing with the guys at factorypure. Eugene, of the owners contacted me personally thru emails to ensure everything Went great and it did. Can’t say... See more

I was impressed on the quality of the build and the simplicity of its use. Additionally, I thought the price was better than reasonable.

I am so happy with my purchase I even had one of my friends to purchase a Westinghouse pressure washer she went to Walmart in the shores and she love's hers also thank you

The purchase was easy and quick, I called to follow up on arrival time, and the representative was polite and helpful with all the accurate shipping information i was looking for. I was made aware of... See more

Website ordering process was easy, and order was received in a timely manner. Gps tracking was located on the package to ensure delivery, and product was delivered damage free. Everything was great! I... See more

All the sales personal are extremely helpful with all my needs with generator orders and always follow thru.

Good product … immediate delivery in good condition. We use this equipment everyday flawlessly. Thanks again.

Product as described, received in a timely manner, works great. Excellent transaction!

after I installed it it worked. I have another one for years and it never gives me trouble.

Fast shipping, very responsive, and great service. Will 100% use them again.

My order came as expected! The pallet forks work perfectly!

Hot what I wanted and got it quickly. Great customer service! I will order from them again.

everything, it got here in good time and you all were very helpful. Thank you so much.

My order, ICM 870-32A soft start, was shipped next day. Received in 3 days. Factory Pure emailed me to confirm that I had received what I ordered. One month later they emailed me to find out if I... See more

Great experience from purchase through delivery and business follow up. Purchased and received within a couple of days. Highly recommend

Customer service was excellent, the hot blast 1500 furnace is superb! Will definitely recommend this to others who are looking to buy!

Vevor shower pan with curb, membrane and drain. Product is cost efficient, accurate, and easy to work with. Directions are vague and hazy, but YouTube can circumvent this problem.

You got me the generator on the 1st request when Amazon & Home Depo could not provide after 3 times ordering then canceled after 4 weeks of delays and promised delivery dates. Delivery was only 3 day... See more

We knew the model of wood burning stove we wanted and we found it offered by FactoryPure online. We were reluctant to order from an unfamiliar company, but when we called them to place our order they... See more

Great customer service and fast delivery. Products are well packaged and all the parts to hook it up are included. Bought two one for A/C unit and another for a heatpump.

The whole process, from ordering the product to receiving the product was effortless. The constant updates made it easy to track and had in my techs hands when they said it would be delivered. We ar... See more

I received the Parkit 360 in a timely manner. No problems. The trailer dolly was delivered without any damage and the delivery man unloaded it from the truck and placed it on my porch, despite that... See more

Great experience with my first purchase from factorypure, bought the 5g canpump washer. Its awesome for its size. If I didnt see the brand name i could easily figure that it was a honda, for sure. It... See more

This is a very good company to buy from. The people that we talked to were professional and polite..We would definitely do business with them in the future! And highly recommend them.

I purchased the Tempra Plus 15 Tankless for my 2 bedroom 2 path condo and has exceed my expectations. It provides constant hot water for shower, dishwasher, and washer/dryer. I'm very happy with the p... See more

The sales rep I had, Seth Johnson was outstanding. Answered all of my questions and made me feel very much at ease with the decision I was making. Communication during the shipping process was great.... See more

My wood stove arrived quickly and in perfect condition—much sooner than expected. I also appreciated the follow-up email to make sure I was satisfied. I’ll definitely be purchasing from Factory Pure a... See more

Customer service was amazing, very prompt and helpful. My package was shipped same day as I ordered it, which really helped me out! Thank you again for great service! Mike

I'm very pleased with my purchase. The item shipped quickly and was exactly what I expected. The seller provided excellent communication, making for a smooth transaction. I would gladly buy from them... See more