Farmer Brown Reviews 1,636

TrustScore 5 out of 5

4.9

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their positive attitude and helpfulness. Consumers highlight the excellent service provided, emphasizing the prompt response times and the exceptional customer service they received. People appreciate the efficiency and speed with which their requests are handled. Many reviewers specifically mention individual employees by name, expressing gratitude for their politeness, patience, and knowledge. While opinions on the contact methods are mixed, the overall sentiment towards the company remains highly positive.

Based on these reviews

Rated 5 out of 5 stars

Recently, I needed a Certificate of Insurance to be corrected by Mary Grace and Kat from Farmer Brown. I sent one email, and almost immediately they provided the updated certificate and forwarded it... See more

Rated 5 out of 5 stars
Invited

Ms.Rosas has always been helpful, courteous, and lightning fast whenever I need a document or simply just have a question. Her customer great customer service and attention to detail makes her an asse... See more

Rated 5 out of 5 stars
Verified

Worked with Farmer brown for a few years now, excellent work on getting competitive rates and they are pretty good about getting COA's on time too. Marianna and Mary Grace have always helped get paper... See more

Rated 5 out of 5 stars
Invited

Luis was very helpful and polite . He listened to my concerns and got back to me immediately. George is also great . Thanks guys . Thanks Farmer brown insurance .

Rated 4 out of 5 stars
Invited

Phone calls have been always picked up by a human. Nicole and team have all been extremely respectful and professional. Records seemed to be maintained and readily available for all to have and see. F... See more

Rated 5 out of 5 stars
Invited

As always Leander with Farmer Brown Insurance is fast and reliable in getting my company the Documents and COI's as soon as possible. We are very satisfied!

Rated 5 out of 5 stars
Invited

I had a great experience. The communication was fast and professional, and they delivered exactly what they promised. Everything was handled smoothly, and I felt confident throughout the process. I d... See more

Rated 5 out of 5 stars

Service is always so so quick and that’s incredibly important to us. We live in a world today where success is based on the speed you can execute and these guys always deliver so quickly!

Rated 5 out of 5 stars
Invited

Monica is super nice to speak too and very attentive. Always appreciate her willing to help and goes out of her way to make sure you are satisfied as a client. Highly recommend this company and Monica... See more

Rated 5 out of 5 stars
Invited

I highly recommend dealing with Grace Gamboa. She always provides me whatever I need in a timely and professional manner. I look forward to dealing with Grace on all my insurance needs

Rated 5 out of 5 stars
Invited

It's been a real pleasure to work with Monica at Farmer Brown Ins. She is very quick to respond and efficient. Highly recommend for GL Ins.

Rated 5 out of 5 stars
Invited

Mary Grace does an excellent job for quicky following up on my requests for sending certificates of insurance to my customers. Also she is curtious and polite in her email language. She has done... See more

Rated 5 out of 5 stars

The representative I spoke with, Lore was super helpful getting me set up with an agent in PA. It was the weekend when I called. She advised me that she notify them for me and advise me when she does... See more

Rated 4 out of 5 stars
Invited

He did well in getting everything that I needed complete, he was thorough but I didn’t have time to just talk he confirmed all the info I gave him.

Rated 5 out of 5 stars

We have been using Farmer Brown for years now and are always very happy with their services. Mary Ann is our primary contact and is always super responsive and courteous getting us everything we need... See more

Rated 5 out of 5 stars
Invited

Everything went so fast and easy. Their customer service support was excellent. Rhea was Very patient, kind and knowledgeable which made the process a lot easier for me. The entire office is involv... See more

Rated 5 out of 5 stars

Eduarda is very gifted in customer service! She is super polite, pleasant to interact with, and made my experience far better than I anticipated. Her helpfulness greatly exceeded the typical level of... See more

Rated 5 out of 5 stars
Invited

Rhea was great at answering my questions and responded quickly each time I asked for revisions to my policy.

Rated 5 out of 5 stars
Invited

I have been insured for about 4 years with farmers brown insurance and most of the time have been attended for gladis such a nice person. She is always kind and very patient to respond all my question... See more

Rated 5 out of 5 stars

Mary Grace Provided an exceptionally fast and professional assistance.she responded immediately ,made the entire process stress free .her efficiency and kindness truly stand out . I highly recommend... See more

Rated 5 out of 5 stars
Invited

Eduarda was so magnificent and helpful! She followed up with me to make sure I had everything that I needed. It's refreshing to work with a company that has employees like her, it makes life easier!

Rated 5 out of 5 stars
Invited

They’re fast and reliable, all great things an insurance company needs. Miguel, one of their agents, was fantastic at assisting me with my insurance needs. Definitely recommend them to anyone who need... See more

Rated 5 out of 5 stars

This company reaches out when other companies won't if they say ur covered u have no more worries

Rated 5 out of 5 stars
Invited

I have been with farmer brown a few years now and always great service. Today I needed some paperwork that was time sensitive and Nikka had it done in about 20 minutes time and was in contact with me... See more

Rated 5 out of 5 stars
Invited

It was great Daniela waa super helpful all my question were answear fast and clear. Very happy with her service .

Rated 4 out of 5 stars
Invited

Luis kindly answered my call. Was courteous and helpful. Communicated well. Still waiting to hear back from Nicole.

Rated 5 out of 5 stars
Verified

Luis was great as always timely service with a follow up to make sure everything made it through! great service as always

Rated 5 out of 5 stars
Invited

In Building industry keeping timelines /punctuality is the currency of operation Farmer Brown has without exception responded to our requests for documents with professional curtesy, efficiency &... See more

Rated 5 out of 5 stars
Invited

I had great customer service and timely completion of the task that was asked of Danelia A.

Rated 5 out of 5 stars
Invited

She answered all my questions in a really polite way. She was never in a rush, and knew about the subject matter. 5 stars for sure!

Rated 5 out of 5 stars
Invited

Denver was very helpful and completed our request with professionalism and in a very timely manner

Rated 5 out of 5 stars
Invited

Rhea helped me out and found me insurance that no one else could help me with. I highly recommend Farmer Brown specifically agent Rhea.

Rated 5 out of 5 stars
Invited

They always take care of me whatever I need or ask for very promptly weather via text or email or phone call it always is taken care of for me Thank you for that.

Rated 5 out of 5 stars
Invited

Still working with with them but so far so good. They listened and got me to the right person to help me in a timely matter and she is very pleasant and communicative. Monica.

Rated 5 out of 5 stars
Invited

Nichole was easy to work with. Documents were prompt, accurate and easy to digest. The multiple payment options give the end user ultimate flexibility to easily complete a transaction. Builders Risk i... See more

Rated 5 out of 5 stars
Invited

Beth, the young lady that helped me did a great job navigating took care of my needs and I really appreciate it. That’s what you want from your insurance company and they did it.

Rated 5 out of 5 stars
Invited

I have had the pleasure of working with this Monica from Farmer Brown for over a year, and I can't speak highly enough of her exceptional work ethic and dedication. From day one, she went above... See more

Rated 5 out of 5 stars
Invited

My experience was great. The representative who helped me was very attentive, patient, and made sure I understood everything clearly. I appreciate how helpful they were and the good service I received... See more

We perform checks on reviews


Company details

  1. #15 of 105 best companies in Insurance Agency
  2. #30 of 184 best companies in Financial Consultant

About Farmer Brown

Written by the company

General Liability & Workers Compensations for contractors.

We cover your insurance needs! Get your General Liability, Commercial auto, Builder's Risk, Surety bonds and Property Insurance with us saving time and money! Get multiple quotes with just one click.

We Make It Easy

Give us a call and in 4 steps you’ll be covered. Speak to our bilingual coustomer representatives and aks them anyting you need to know.


Save Time and Money with Farmer Brown Insurance Agency


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars
Invited

Awesome Work!

Mónica was very effective, efficient and easy to work with. She was very knowledgeable and responsive. I would totally recommend others!

December 8, 2025
Rated 5 out of 5 stars

Mary Grace and Kat are amazing!

Mary Grace and Kat are always very prompt with service and take great care of me when I need help with something. Typically I get a response within minutes and and everything is taken care of. During this specific experience, I needed updated COI's for all of the building departments and management companies listed as the certificate holders. This was handled so quickly, I actually missed their response email with the COI's attached when it was first sent in response to my email requesting them. I'm very happy with the relationship they provide my company on behalf of Farmer Brown.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Fast and Responsive!

Recently, I needed a Certificate of Insurance to be corrected by Mary Grace and Kat from Farmer Brown. I sent one email, and almost immediately they provided the updated certificate and forwarded it to the Homeowners Association. Their quick response allowed us to move forward with the contractor right away and efficiently meet the homeowner’s needs.
I highly recommend Farmer Brown if you’re looking for an insurance company that truly supports you. Their team is reliable, responsive, and incredibly helpful with any administrative forms you may need. Mary Grace and Kat assisted me promptly, and I was genuinely impressed by their excellent service. Thank you.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars
Invited

I had a great experience

I had a great experience. The communication was fast and professional, and they delivered exactly what they promised. Everything was handled smoothly, and I felt confident throughout the process.
I definitely recommend them for their

December 5, 2025
Rated 5 out of 5 stars
Invited

Farmer Brown exceptional agent

I have had the pleasure of working with this Monica from Farmer Brown for over a year, and I can't speak highly enough of her exceptional work ethic and dedication. From day one, she went above and beyond to make sure we got our wind and hazard insurance. She always answered any question and made herself available.

Monica is not only efficient she takes the time to ensure every task is completed in a timely fashion and to the highest standard. But what truly sets Monica apart is her ability to connect with her client. She has a natural talent for communicating and building relationships, which fosters a positive environment.

Overall, I highly recommend Monica for her exceptional work at Farmer t Brown. He

Overall, I highly recommend Farmer Brown and if you looking for an Agent who will follow up and make sure things get done Monica will surely be the best. Her dedication, and positive attitude are a tremendous asset to her team.

December 2, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look