Fastway Couriers South Africa Reviews 233

If I could give zero stars I would. My package from temu was thrown in a neighbour's yard in rhe street behind us, and their dog started ripping it apart. There was no communication whatsoever fr... See more

If there was an option for 0 stars. I would give them that rating. Fastway communication channels are horrible, they don’t answer their phones and the chat bot gives vague updates. I was supposed to g... See more

Fastway is a horrible company. They do not value their clients and show an uncaring attitude. They can easily have a parcel on board a delivery vehicle for a whole day, or not bother to update tracki... See more

My items was sent to durban depo and im in bloemfontein and now they are delaying it to come back to bloem imagine how bad a company has to be to make such a large error 0 stars!

They are very slow in their deliveries. Parcel on board courier vehicle since early morning. On the app you talk to a robot. They really have to shake up their delivery service. It's the 2nd time a... See more

Worst courier ever, I've been waiting for days right now, and still my package is at South Bay, it's just delivering is it that hard, by far it's either you should stop taking parcels from people who... See more

I found that when you try Track your parcel with Fastway there has been no updates for 3-4 days. I ordered a parcel from Temu and on the tracking update, the parcel was still in the Jhb depot, howeve... See more

I have been waiting for my package for over two weeks , the delivery guy has been making excuses about why he could not deliver my package.He said he had high volume of package,and high rate of hijac... See more

I am trying to find out the status of my package but I keep talking to a robot and not getting anywhere! I guess I should rather pay more with another company and at least then I know I will be able t... See more

Why Temu uses Fastway Courier South Africa is beyond me. It takes 48 hours for my order to reach South Africa from Temu, then it takes weeks for the parcel to be delivered to Queenstown from Johannesb... See more

Sad that I have to give at least 1 star :( WORST courier I have ever had to deal with... twice packages deliver by Fastway and both times they were ripped open elsewhere and used office sellutape... See more

Ordered from Temu and Fastway just gives updates on their online tracking system like "we experienced a problem with your parcel" and "parcel appears to be damaged". Absolutely no one calls to updat... See more

Worst service ever Buffalo is way faster and better than this unless courier service called fastway. I've placed an order in November 2024 now its January 2025, still waiting for my package They sh... See more

Delivery due 29 April, out for delivery, due today on their online tracking, nothing arrived. The app states they attempted delivery, not true we have been home and its now 4 days later. every day 'd... See more

If there was an option of no star, I'd definitely give it to them. I've been waiting for my order, it hasn't been delivered yet and there are no updates or whatsoever. This is by far the worst courier... See more

I don't know if your staff are genuinely incompetent or they don't care. I can't be asking simple questions relating to my order and still be getting vague answers!!! At this point I'll get better a... See more

I've been waiting for a parcel I bought on the 1st of September that was estimated to reach my address between the 3rd and 5th of September 2025 today it's the 8th thier landline is answered but no on... See more

They don't even deserve one star. Zero Zilch! Terrible! Terrible! Terrible Courier service. I really don't understand why Temu still works with these unprofessional bunch. They need to be boycotted! T... See more

The worst delivery company ever ,wish temu could stop working with them cause they delay our orders. Life was going to be much easier if we were allowed to choose the delivery company that we want... See more

Worst Courier service ever My parcel was meant to reach my house on the 11th latest. This good for nothing courier service keep on sending it back to its Durban Depot on top of that their drive... See more

Waiting for a parcel from Johannesburg for two weeks. This is the 2nd time I battled with Fastway couriers from now on if I need something couried and the seller uses fastway I will buy at another pla... See more

Why did Temu stop using Buffalo ? Buffalo are amazing. Now its Fastway and they are terrible. Crickets after paying customs - surely we can do something about this ? Surely Fastway need to answer for... See more

I’m so disappointed with fastway, their service is poor. They don’t prioritize customers. I have been waiting for my order for more than 15 days even today I’m still waiting. I tried writing emails to... See more

The courier guys are extremally rude as you talk to them on the phone they just hang up on you then when you phone them back they block your number or simply ignore your phone call. If you call the... See more

They lied about the expected time of delivery. So when the time elapsed, I went on about my day cause I thought it wouldn't come, the driver called me after hours and I was still in class. When I got... See more

Customer service is non existent. The Bot has technical problems and gives the message when can help you right now, then transfers to an live agent supposedly, but no one answers. Emails b... See more

Horrible service they don't answer on all platforms, WhatsApp, online portals and customer service call center. My package should've been delivered days ago and today 15th May 2025 my parcel wat showi... See more

And even after all the complaints they still absolutely shocking. Ordered from Temu 2 different orders. One via Buffalo and received within 2 weeks. Other one from Fastway and it seems my package is m... See more

Unable to deliver my orders for the past times that my supplier used them. Bloemfontein branch are the most useless branch in the country. Will not buy from a supplier that use Fastway Couriers. Ot... See more

If you ever have the misfortune of dealing with Bafana, Tshepo, or Jeffery, I wish you the best of luck. I have yet to meet more incompetent courier drivers. Parcels don't get collected until you rais... See more

Firstly..even that one star is not deserving for fastway couriers They are a bunch of scammers My personal opinion is that my parcel was stolen by their staff After numerous lies from fastway co... See more

Sadly I have to give at least one star for this horrid company. My delivery is now out for a third day in a row the previous two days it went back to their warehouse at the end of the day. You phone a... See more

If I could give 1 star I would. Fastway could not delivery the past Monday because I was at the office. I made arrangements to change the delivery to today. Today the driver tells me he doesn't have m... See more

Worst courier I have ever dealt with I sell on bobshop and it took the 5 days to collect and it still shows booked and not collected yet another day later Should be called Sloway Worst than the ol... See more

The most disrespectful delivery guys. This is not the first time. If they cannot pronounce a name the correct way, dont try to make fun out of my name, Andrew you are disgusting.

Rude staff, that told me (the customer) that I was wasting their time as it took 1 minute to come down from my apartment. They act and look like gangsters. I told my seller I will not buy from him... See more

I received a message on my whatsapp to pay for my shipping,with the link given,it doesnt open and i tried to contact them still i am not winning no one helps

It takes time my order to be delivered it was my first and last time using fast way am still waiting for my order even now

I have received my parcel today after some delay due to, technical problems,The parcel was supposed to be delivered on the 21st of October 2025 it was delivered today on the 25th of October on... See more

Hey my name is Emily Mokgolobetsi from No 36 1st Avenue Alexandra, South Africa. I ordered from Temu now when I track my parcel it says my parcel was delivered and signed by the lady called Dintle and... See more

This is by far the worst courier company evert to exist in south africa Pathetic in every way No words to describe this company.

The delivery guys are often rude and expect you to come to them when they have driven past your location.

My parcel was already picked up on the 10th of October. Until now (27 Oct) I still have not received my parcel. We try to phone them and send emails with no response.

The Bloemfontein branch is the most useless, unprofessional courier that I have ever used, unfortunately due to the platform I sell on I have to use them from time to time,

FASTWAY COURIERS IS NOT EVEN WORTH OF THEIR NAME. THIS IS MY SECOND TIME THAT THEY HANDLE MY PARCEL. FIRST TIME THEY DELIVERED MY HUSBANDS PARCEL WHILE MINE WAS WITH FAST WAY 2 DAYS BEFORE HIS PARCE... See more

I am getting fairly annoyed with Fastway. This is not the first time this has happened. I do believe there is a better way to organise deliveries and communicate a window in which the customer can rec... See more

Fastway...repeatedly returning goods to Northbay every time...checked out for delivery in the morning then returned hours later to North Bay as 'UNABLE TO DELIVER' when in fact they have come nowhere... See more

Fastway couriers must be the worst. I will never order from Temu again while they using Fastway couriers. Fastway first claimed that they delivered my package. When I asked for a pod, they... See more

Not good at all takes way to long i had to drive to witbank because of a delay and my parcel was still not even there

Very bad customer service, and long wait for your delivery. They are the worst service providers. If we had to choose the courier company I would never ever choose fast way, they are ever rude, at som... See more