Fièra Cosmetics Reviews 1,780

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the quality and effectiveness of the products, particularly highlighting their ability to provide excellent coverage without feeling heavy or settling into fine lines. Consumers appreciate how the products blend seamlessly with their skin, resulting in a youthful and natural look. People also consistently praise the ordering process and overall user experience. The brand's customer service receives high marks, with reviewers noting the prompt and helpful responses to inquiries. Consumers appreciate the company's dedication to resolving issues quickly and efficiently, further enhancing their overall satisfaction. Many reviewers express loyalty to the brand, stating that they have been using the products for years and plan to continue doing so.

Based on these reviews

Rated 5 out of 5 stars

I wrote an email about my order and had a response within hours—not days like other companies. That, and a REAL person fixed the issue immediately, without question. Fiera has the BEST customer servic... See more

Rated 5 out of 5 stars

I’ve been using their luxury concealer now for about 7 months and the 3 for 2 is really good value especially as the tubes are so small. I do find a little goes a long way and they do last quite a w... See more

Rated 5 out of 5 stars

I love Fiera products and have ordered several times. My last order was missing 2 items, so I emailed them and within an hour I had a response saying they would take care of it. Then I got an email... See more

Rated 5 out of 5 stars
Verified

I love the skincare and makeup and feel like I have FINALLY found the products I will continue using. I use the vitamin C serum, moisturewise, apple stem cell moisturizer, the neck cream, concealer a... See more

Rated 3 out of 5 stars
Verified

I'm just not a fan of the new formula of the concealer. I think the old one was amazing. I used to get compliments on my skin all the time. Maybe I have the wrong shade, but it's the same shade that I... See more

Company replied

Rated 3 out of 5 stars

The company advertises aggressively on my game platforms and I finally caved. Ordered two colors of the luxury concealer as suggested and I have been using them both for a few months. I also use the r... See more

Company replied

Rated 3 out of 5 stars
Verified

The Fiera ads are very misleading. I tried ordering many times - from different women advertising your products. Interesting why my orders did not go through! (Even though there was an order # .)... See more

Company replied

Rated 4 out of 5 stars

I ordered one of their concealers previously and was really pleased with it. So when they brought out this other product that can be used as a foundation and concealer I bought it as well. However I f... See more

Rated 3 out of 5 stars

I have been using Bakuchiol Firming Eye Cream for about 2 months. I like the texture, consistency and the way it feels on my skin. What i do not like is that it did not reduce puffiness or my dark ci... See more

Company replied

Rated 5 out of 5 stars

I really didn't expect much from this product, I've had actual burns on my lips from other well known products, but this lip plumper is a VERY different experience. My lips went a lovely pink colour a... See more

Rated 5 out of 5 stars
Verified

Very good coverage for my hereditary purple/bluish under eye circles. No drying, a bit of settling easily tapped away, or just don’t apply on smile lines. A future colour corrector in this line wo... See more

Company replied

Rated 5 out of 5 stars

Fiera Cosmetics not only provides excellent products with great sales and quick shipping, but the customer service is just AMAZING! Every time I contact them with a question, I receive a prompt respo... See more

Rated 5 out of 5 stars

This is my first time buying 3 items from fierra cosmetics and was reluctant to even try returning them give I want to avoid frustrations. I had some sensitivities to their product. I emailed customer... See more

Rated 3 out of 5 stars
Verified

The new concealer works quite well,better than most. However, I got it because of the idea that you could use it on your whole face as well. I suppose you could do that, but it is only a small tube an... See more

Company replied

Rated 5 out of 5 stars
Verified

I have been using the products for 5 months now. I use Citrus Stem Cell Serum, Bakuchiol Firming Eye cream, Bakuchiol Rejuvenating Facial Treatment, Apple Stem Cell Cream, Multi-Effect Neck + Décoll... See more

Rated 5 out of 5 stars
Verified

I started with the Fiera Bakuchiol facial treatment which is amazing. Then I added the Fiera Bakuchiol firming eye cream. When I saw results in my skin I added other Fiera products. I use the Baku... See more

Rated 5 out of 5 stars
Verified

I ordered the concealer and lip plumper/gloss and I am very pleased with both products. The concealer does an excellent job of making my face appear more youthful and hiding fine lines and wrinkles... See more

Rated 5 out of 5 stars

I ordered the eye cream and concealer and I have to say in one word “ incredible “ Both products live up to the five star reviews- the eye cream is the holy grail and helps with eye bags and dryn... See more

Rated 5 out of 5 stars
Verified

This product is now all I use, weather it's just under eyes on lite makeup days or a full face. It melts into face but doesn't settle into lines. The flawless finish takes years off appearance! At al... See more

Rated 4 out of 5 stars
Verified

This is my second order for the concealer. I ordered two tubes this time I love the color, sand and mixes with my olive skin perfectly it does impact moisture, which I like I do mix it with my Anastas... See more

Rated 4 out of 5 stars
Verified

I have had great customer service with prompt delivery each time that I order a product. The products make my skin feel greaat. I am particularly happy with the neck cream and the C serum. I have n... See more

Company replied

Rated 5 out of 5 stars
Verified

I aways receive my order in a timely manner and it is always accurate. The customer service walked me thru finding my color match when they renamed the foundation. I love the product. Perfect match fo... See more

Rated 5 out of 5 stars
Verified

I have always loved your products and still use them. I particularly love the concealer ;which exactly matches my skin color. I noticed when I made my last purchase that you added additional colors.... See more

Rated 3 out of 5 stars
Verified

The Fulluptuous Lip Plumper was a bust. I had high hopes after seeing the videos of women using it, but it just softened my lips, no plumping. The Firming Eye Cream is nice but I didn't see any change... See more

Company replied

Rated 5 out of 5 stars
Verified

I have consistently (about 3 months) used 4 of your anti aging facial products. The improvment in decrease in noticeable wrinkles, texture and youth is beyond remarkable. I have never used anything... See more

Rated 5 out of 5 stars
Verified

I have very thin skin on my hands and arms. I bruise extremely easily. Deep dark purple bruises. I've tried many different cover makeups including tattoo coverup. Finally tried Fiera. It covers and... See more

Rated 3 out of 5 stars
Verified

I purchased Bakuchiol Firming Eye Cream because in one of your articles, you claimed that the cream would reduce the appearance of black lines. I am almost finished the tube and so far have not seen... See more

Company replied

Rated 5 out of 5 stars

I have been using their concealer and HD matte finishing powder for a few years now. I am 53 and switched from another popular brand because that product was settling into my wrinkles, especially... See more

Rated 5 out of 5 stars

This Company has fantastic customer service!!! Their products are also top quality. My favorite product is their apple stem cell cream. Very light and smells fantastic.

Rated 5 out of 5 stars
Verified

Fiera concealer does what they say it does! After warming a small amount between your fingers, it applies smoothly and easily below the eyes and on any dark spots. It blends well with foundation that... See more

Rated 4 out of 5 stars
Verified

The under eye cover ups are good colors. I've been using them for years! I wish they'd would last longer, but I do need to reapply during the day. I always try to have an extra in my handbag and one... See more

Rated 5 out of 5 stars
Verified

I've searched and searched for years for a good concealer. I have hereditary dark circles and now at 46 have mature/aging skin. Everything always accentuates the lines and doesn't cover well.. until t... See more

Rated 5 out of 5 stars
Verified

I absolutely love the products- worth what you pay for! My skin at my age looks great. I've had other products, especially foundations, that overtime dull my skin or cause dark spots. The foundation r... See more

Rated 5 out of 5 stars
Verified

Because I only use as a concealer - mainly - this product last for a long time. It works incredibly well - goes on easily and stays all day. On the odd occasion when I have used as a foundation it i... See more

Rated 5 out of 5 stars
Verified

I loved the old packaging with black tubing. Now I received purple tube and am very unhappy with it. It came shipped on time hut when opened it was water leaking out and even while I tried to squeeze... See more

Company replied

Rated 5 out of 5 stars
Verified

I like your product for Concealer/ Foundation. I found that it does its magic on mature skin, better than the liquid foundations. I have used it before, when the prices were alot lower. The probl... See more

Rated 5 out of 5 stars
Verified

I heard about Fiera concealer on Instagram, wasn’t sure if I would like it, I was so impressed by your Fiera concealer, I love it, it is so Perfect for mature women over 60, I have tried many conceale... See more

Rated 3 out of 5 stars
Verified

I have been using the luxury concealer and absolutely love it! The only drawback is how small a tube is and that it isn't cost effective to use it as a full face concealer. When I saw you releas... See more

Company replied

Rated 5 out of 5 stars
Verified

I've been using the concealer for under my eyes. it does make a difference in my appearance. Improvement if course. it is thick which to me is a plus, using the brush it comes with or a makeup sponge... See more

Rated 5 out of 5 stars
Verified

I have tried numerous foundations and I always come back to Fiera! Great formula and covers beautifully. Super fan here.

Rated 5 out of 5 stars

I was not happy with a product I received and they made the return process extremely easy for me. Probably the best customer service I have received from on online company. Super fast at responding al... See more

Rated 5 out of 5 stars
Verified

I love Fiera. Best I've found for aging skin. I would love to try to new formula for aging skin but sadly it is out of my price range. I barely afford the regular concealer. But the products are as ad... See more

Rated 4 out of 5 stars
Verified

I like the old formula better for concealer. It is a little thicker and covers better. The new formula is good for base coat.

Rated 5 out of 5 stars
Verified

I really am impressed with the quality and performance of performance of fiera products. They really deliver what they advertise!

Rated 5 out of 5 stars
Verified

I have been using the black tube for years and love it. I decided to try the purple tube and love this one as well. It had great coverage and is not heavy on your face. The only thing I wish it was a... See more

Rated 5 out of 5 stars

I wanted to share my very positive experience with the Fiera customer service team. Within 24 hours of sending my email to Fiera regarding some dissatisfaction, I received a response with a more tha... See more

Rated 5 out of 5 stars
Verified

Love this concealer / spot foundation. I’m 63 I’ve been using it for several years I really like it

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Company details

  1. #10 of 52 best companies in Cosmetics Store
  2. #22 of 70 best companies in Beauty Product Supplier
  3. #13 of 30 best companies in Cosmetics Industry

Written by the company

Fièra Beauty is not just a brand; it's a bold statement in the beauty industry. We cater exclusively to the 40+ woman, empowering her to embrace her age with confidence and vivacity. Our products and philosophy break the mold, challenging conventional beauty standards and celebrating the unique beauty of maturity.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 3 out of 5 stars
Verified

I'm just not a fan of the new formula…

I'm just not a fan of the new formula of the concealer. I think the old one was amazing. I used to get compliments on my skin all the time. Maybe I have the wrong shade, but it's the same shade that I used before. That's frustrating also when you're an existing customer, trying to find the right shade with the new formula if they aren't consistent. (Even though they share a name)

November 16, 2025
Fièra Cosmetics logo

Reply from Fièra Cosmetics

Hello Lusia,

Thank you for taking the time to share your experience with us. We’re truly sorry to hear that the new formula hasn’t been the right fit for you, especially after having such a great experience with the previous version. We understand how frustrating it can be when a shade doesn’t feel as consistent as expected.

Your feedback is incredibly valuable, and we’ll be sure to pass it along to our product team. Please remember that every Fièra purchase is covered by our generous 30-day money-back guarantee, so you’re always protected if something doesn’t work out as hoped. If you need any help, our support team is here for you.

Warm regards,
Victoria from Fièra Cosmetics

Rated 5 out of 5 stars

BEST customer service ever!

I wrote an email about my order and had a response within hours—not days like other companies. That, and a REAL person fixed the issue immediately, without question. Fiera has the BEST customer service of any company I have ever worked with! Seriously. I don't write reviews often but these guys deserve a 5-star one!

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been using their luxury concealer…

I’ve been using their luxury concealer now for about 7 months and the 3 for 2 is really good value especially as the tubes are so small. I do find a little goes a long way and they do last quite a while. The coverage is really lovely and hides any redness and pigmentation quite naturally.
I don’t find the brush they give you very good but that’s not why I buy.
I was upgraded this time to the new formula in the purple tube and i’m still on the fence over this one but I will see come the summer, as they upgraded the tan and not my lighter one I usually buy. The delivery time is really good too.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Great product

I have been using the black tube for years and love it. I decided to try the purple tube and love this one as well. It had great coverage and is not heavy on your face. The only thing I wish it was a bigger size tube.

October 31, 2025
Rated 3 out of 5 stars
Verified

Good but not great

The new concealer works quite well,better than most. However, I got it because of the idea that you could use it on your whole face as well. I suppose you could do that, but it is only a small tube and would last only a few weeks if you used it every day and it is not cheap. I don’t think I will get it again. I do think that the other concealer, luxury concealer is a very good thing. If you put it on properly it really hides the dark circles, and the tube lasts a long time.

October 30, 2025
Fièra Cosmetics logo

Reply from Fièra Cosmetics

Hello Andrea,

Thank you so much for sharing your thoughts with us. We’re glad to hear that both concealers have worked well for you in different ways, and we always appreciate honest feedback.

While many customers enjoy using the new concealer as an all-over option, we understand that everyone’s routine and expectations are unique. Your point about tube size and frequency of use is completely valid, and we’ll be sure to pass this insight along to our product team.

As always, we want you to feel fully confident in your purchases with Fièra, which is why we offer a generous 30-day money-back guarantee. Please feel free to reach out to our support team if there’s anything we can do to help.

Warm regards,
Victoria from Fièra Cosmetics

Rated 3 out of 5 stars
Verified

I had high hopes, but the new formula needs work.

I have been using the luxury concealer and absolutely love it! The only drawback is how small a tube is and that it isn't cost effective to use it as a full face concealer. When I saw you released the All in Wonder, I thought my prayers had been answered. I ordered two during an introductory offer with high hopes. Unfortunately, I was disappointed.
First, the consistency is inconsistent. The separation issues are a real problem. Even when shaking the tube vigorously, and kneading it before use, I never know whether I will get a creamy tinted product, or a liquidy white separation. As small as the tubes are, when that happens 2-3 times, the remaining product in the tube gets thicker, heavier, and more paste-like.
I was also incredibly disappointed with the coverage. I expected something a bit lighter in weight than the luxury concealer, but still providing enough coverage to even out redness and melasma. I can't even tell I am wearing product unless I build it 2-3 times. For the volume of product you get for the price, I expect to get better coverage than that.

What I did love - the color match is perfectly blendable and melts into my skin beautifully. It doesn't feel heavy or cakey on my skin and I don't look dried out at the end of the day.

Overall, I really, really wanted to love this new product and I will continue to wait for Fiera to perfect a foundation that combines the right amount of coverage, consistency, and value. Until then, I will go back to the luxury concealer. This one still needs work.

October 24, 2025
Fièra Cosmetics logo

Reply from Fièra Cosmetics

Hi Tracy,

Thank you so much for taking the time to share such a thoughtful and detailed review feedback like yours is incredibly valuable to us.

We’re truly happy to hear how much you’ve been loving the Luxury Concealer, and we appreciate you giving the All-In-Wonder a try with such high hopes. At the same time, we’re very sorry to hear that your experience with the new formula wasn’t what you were expecting.

You’ve shared some extremely helpful insights regarding the consistency, separation, and coverage, and we want you to know that this feedback has been passed directly to our product development team. We’re continuously working to refine and improve our formulas, and hearing from long-time Fièra customers like you is a key part of that process.

We’re also glad to hear that the shade match and finish blended beautifully for you that’s something we’ve worked hard on and we appreciate you highlighting the parts you enjoyed.

In the meantime, we completely understand your decision to return to the Luxury Concealer, and we hope it continues to give you the results you love. If our Customer Happiness Team can help with shade matching, product tips, or anything else, please don’t hesitate to reach out we’re always here to support you.

Warm regards,
Victoria from Fièra Cosmetics

Rated 5 out of 5 stars
Verified

The Best

I have tried numerous foundations and I always come back to Fiera! Great formula and covers beautifully. Super fan here.

November 3, 2025
Rated 3 out of 5 stars

The company advertises aggressively on…

The company advertises aggressively on my game platforms and I finally caved. Ordered two colors of the luxury concealer as suggested and I have been using them both for a few months. I also use the recommended brush. The finish is sticky and doesn’t soak in. It also underperforms with coverage. Putting less product on doesn’t work..neither does adding more. Will not purchase again.

September 11, 2025
Unprompted review
Fièra Cosmetics logo

Reply from Fièra Cosmetics

Hello Lisa,
Thank you for taking the time to share your experience with us — we truly appreciate the feedback.

We’re very sorry to hear that the Luxury Concealer hasn’t been performing the way you’d hoped. While many customers do love the concentrated formula, we understand that it doesn’t always work the same for everyone, and we never want you to feel disappointed with your results.

For anyone who experiences a sticky finish or difficulty blending, we typically recommend applying the concealer onto freshly moisturized skin, as hydration makes a big difference in how the formula melts in. Using a very small amount about half of what you would use with traditional liquid concealers can also help create a smoother, more natural finish.

That said, your feedback is important to us, and we’ve shared your comments with our team so we can continue improving the experience for all Fièra customers. If you’d like personalized tips or assistance with a return (if still within our 30-day money-back guarantee), our Customer Happiness Team would be glad to help.

Warm regards,
Victoria from Fièra Cosmetics

Rated 5 out of 5 stars

Excellent customer service and excellent product

I wanted to share my very positive experience with the Fiera customer service team. Within 24 hours of sending my email to Fiera regarding some dissatisfaction, I received a response with a more than acceptable solution to my issue.

I will continue to be a loyal user of Fiera luxury concealer, which has served as both my foundation and concealer. I am in my early 50s and have melasma, so strong coverage without caking is key, and this product delivers!

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service

I love Fiera products and have ordered several times. My last order was missing 2 items, so I emailed them and within an hour I had a response saying they would take care of it.
Then I got an email confirmation that an order was placed for my missing items within minutes! I’ve never had this quick of a response! Fiera’s customer service is amazing!

November 11, 2025
Unprompted review
Rated 3 out of 5 stars
Verified

The Fiera ads are very misleading

The Fiera ads are very misleading. I tried ordering many times - from different women advertising your products. Interesting why my orders did not go through! (Even though there was an order # .) You should ban these women from advertising your product. I also contacted Fiera by email. Pretty much the exact same responses - but not much help. I was finally able to place my order directly through Fiera. (I did pay more and didn't get the 2 free items.) Just after I placed my order, Fiera sent me (email) a 15% discount to be used within 48 hours - seriously?! I have used both the Luxury Concealer & the All-In-Wonder Concealer/Foundation. I find that both are dry in consistency. They do, somewhat, hide imperfections and dark circles. Neither covers under-eye bags!

October 14, 2025
Fièra Cosmetics logo

Reply from Fièra Cosmetics

Hello Sue,

Thank you for taking the time to share your detailed feedback we truly appreciate it.

We’re very sorry to hear about the difficulty you experienced while placing your order and the confusion throughout the process. We’re also sorry that the concealers felt a bit dry for you. Our formulas are highly concentrated, so we always recommend applying a small amount onto well-moisturized skin for best results, this helps the texture blend smoothly and minimizes any dryness.

We’ve shared your feedback with our team so we can continue improving both our customer experience and communication. If you’d like personalized tips or assistance, please reach out to our Customer Happiness Team, and we’d be glad to help.

Warm regards,
Victoria from Fièra Cosmetics

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