I wrote an email about my order and had a response within hours—not days like other companies. That, and a REAL person fixed the issue immediately, without question. Fiera has the BEST customer servic... See more
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Company details
- #10 of 52 best companies in Cosmetics Store
- #22 of 70 best companies in Beauty Product Supplier
- #13 of 30 best companies in Cosmetics Industry
Written by the company
Fièra Beauty is not just a brand; it's a bold statement in the beauty industry. We cater exclusively to the 40+ woman, empowering her to embrace her age with confidence and vivacity. Our products and philosophy break the mold, challenging conventional beauty standards and celebrating the unique beauty of maturity.
Contact info
PO Box 3335, 14240, Buffalo, United States
- +1(833) 693-4372
- support@fieracosmetics.com
- fieracosmetics.com
Replied to 100% of negative reviews
Typically replies within 48 hours
The concealor doesn't cake
The concealor doesn't cake, or sink into my lines, it is very flattering to my skin. It also lasts forever!
I'm just not a fan of the new formula…
I'm just not a fan of the new formula of the concealer. I think the old one was amazing. I used to get compliments on my skin all the time. Maybe I have the wrong shade, but it's the same shade that I used before. That's frustrating also when you're an existing customer, trying to find the right shade with the new formula if they aren't consistent. (Even though they share a name)

Reply from Fièra Cosmetics
BEST customer service ever!
I wrote an email about my order and had a response within hours—not days like other companies. That, and a REAL person fixed the issue immediately, without question. Fiera has the BEST customer service of any company I have ever worked with! Seriously. I don't write reviews often but these guys deserve a 5-star one!
I’ve been using their luxury concealer…
I’ve been using their luxury concealer now for about 7 months and the 3 for 2 is really good value especially as the tubes are so small. I do find a little goes a long way and they do last quite a while. The coverage is really lovely and hides any redness and pigmentation quite naturally.
I don’t find the brush they give you very good but that’s not why I buy.
I was upgraded this time to the new formula in the purple tube and i’m still on the fence over this one but I will see come the summer, as they upgraded the tan and not my lighter one I usually buy. The delivery time is really good too.
Great product
I have been using the black tube for years and love it. I decided to try the purple tube and love this one as well. It had great coverage and is not heavy on your face. The only thing I wish it was a bigger size tube.
love the shiny lip stain
love the shiny lip stain. i keep the top layer on to keep it shiny
Good but not great
The new concealer works quite well,better than most. However, I got it because of the idea that you could use it on your whole face as well. I suppose you could do that, but it is only a small tube and would last only a few weeks if you used it every day and it is not cheap. I don’t think I will get it again. I do think that the other concealer, luxury concealer is a very good thing. If you put it on properly it really hides the dark circles, and the tube lasts a long time.

Reply from Fièra Cosmetics
I had high hopes, but the new formula needs work.
I have been using the luxury concealer and absolutely love it! The only drawback is how small a tube is and that it isn't cost effective to use it as a full face concealer. When I saw you released the All in Wonder, I thought my prayers had been answered. I ordered two during an introductory offer with high hopes. Unfortunately, I was disappointed.
First, the consistency is inconsistent. The separation issues are a real problem. Even when shaking the tube vigorously, and kneading it before use, I never know whether I will get a creamy tinted product, or a liquidy white separation. As small as the tubes are, when that happens 2-3 times, the remaining product in the tube gets thicker, heavier, and more paste-like.
I was also incredibly disappointed with the coverage. I expected something a bit lighter in weight than the luxury concealer, but still providing enough coverage to even out redness and melasma. I can't even tell I am wearing product unless I build it 2-3 times. For the volume of product you get for the price, I expect to get better coverage than that.
What I did love - the color match is perfectly blendable and melts into my skin beautifully. It doesn't feel heavy or cakey on my skin and I don't look dried out at the end of the day.
Overall, I really, really wanted to love this new product and I will continue to wait for Fiera to perfect a foundation that combines the right amount of coverage, consistency, and value. Until then, I will go back to the luxury concealer. This one still needs work.

Reply from Fièra Cosmetics
The Best
I have tried numerous foundations and I always come back to Fiera! Great formula and covers beautifully. Super fan here.
The company advertises aggressively on…
The company advertises aggressively on my game platforms and I finally caved. Ordered two colors of the luxury concealer as suggested and I have been using them both for a few months. I also use the recommended brush. The finish is sticky and doesn’t soak in. It also underperforms with coverage. Putting less product on doesn’t work..neither does adding more. Will not purchase again.

Reply from Fièra Cosmetics
Got their lip plumper
Got their lip plumper, and it worked. My lips were somewhat sore after putting it on.
Love the lip gloss!
Excellent customer service and excellent product
I wanted to share my very positive experience with the Fiera customer service team. Within 24 hours of sending my email to Fiera regarding some dissatisfaction, I received a response with a more than acceptable solution to my issue.
I will continue to be a loyal user of Fiera luxury concealer, which has served as both my foundation and concealer. I am in my early 50s and have melasma, so strong coverage without caking is key, and this product delivers!
I love the products
I love the products, the foundation covers really nice as well as the Luminance!
Amazing Customer Service
I love Fiera products and have ordered several times. My last order was missing 2 items, so I emailed them and within an hour I had a response saying they would take care of it.
Then I got an email confirmation that an order was placed for my missing items within minutes! I’ve never had this quick of a response! Fiera’s customer service is amazing!
Quality products!
I really am impressed with the quality and performance of performance of fiera products. They really deliver what they advertise!
The Fiera ads are very misleading
The Fiera ads are very misleading. I tried ordering many times - from different women advertising your products. Interesting why my orders did not go through! (Even though there was an order # .) You should ban these women from advertising your product. I also contacted Fiera by email. Pretty much the exact same responses - but not much help. I was finally able to place my order directly through Fiera. (I did pay more and didn't get the 2 free items.) Just after I placed my order, Fiera sent me (email) a 15% discount to be used within 48 hours - seriously?! I have used both the Luxury Concealer & the All-In-Wonder Concealer/Foundation. I find that both are dry in consistency. They do, somewhat, hide imperfections and dark circles. Neither covers under-eye bags!

Reply from Fièra Cosmetics
Beauty made Easy! Easy ordering process and reliable…
Easy ordering process and reliable product and delivery. You are the real deal.
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