Figure Reviews 4,008

Main thing that helps old folk like me is the ability of your system to do the tricky little things like turning on the camera and microphone at the touch of a button rather than spending 5 minutes tr... See more

I really appreciate support from their support staff ,MR.MIKE BRECRA(ID#1269782). I have no experience for loan and besides I am too old to handle computer well. English is my second language. B... See more

Absolutely the most convenient and smooth process. Kris, my loan officer was amazing! eNotary was very courteous, and professional. This entire process with Figure lending has been amazing, smooth and... See more

The entire process was very easy. Everything done entirely on line. All my questions were answered very quickly and funding was provided within 2 days after the 3 day right to cancel period.

This was the easiest process for obtaining a loan! Communitcation was top notch, I texted, and spoke with Ivy my loan officer. Everything was explained, questions answered immedialely. The applic... See more

WOW! I never want to deal with a big institution/bank again. The customer service at Figure is superior! The lending products are easy to use and forward thinking! I am psyched about using FIGURE mor... See more

Seamless and fast. Customer support, Gelisa, patiently answered all of my questions and was very clear and responsive throughout the process. She helped me quickly navigate the few hiccups I had. Woul... See more

Both my husband and I listened in on each others notary visit. Both were extremely professional, courteous, and got everything done easily,

Behr was absolutely wonderful — personable, attentive, and genuinely caring. When he asked how I was doing, I gave a quick canned answer, but he stopped me and said, “No, how’s your day actually going... See more

Very easy process. It seems that the system is very thorough with the property and income reviewing process which means you don't move forward with the rest of the process for nothing. Other companie... See more

I am impressed with my service. I completed my application with ease. I mostly appreciate the courtesy and introduction call from Corey West. He was also available to assist us when we had issues w... See more

I attempted to us my desktop for my notary session several times with audio issues. Once I used my mobile phone it was a very smooth process. Please lead with the recommendation to use a phone as thi... See more

Working with Figure was simple, user friendly, and really fast. When a company takes the time to streamline every aspect of their services to help their patrons, in the comfort of their homes... See more

My experience is amazing. Once I started looking into figure, they didn’t harass me by calling 1000s of times, they allowed me the time and space to make my own decision with no pressure. The process... See more

The notary was available immediately. He was friendly, professional, and explained everything super clearly. The tech worked like magic and the whole thing was done very quickly! What a great exper... See more

My primary contact was Laura Torres and she was outstanding. Ms Torres was exceptionally patient and thorough. She led me through the process step by step and followed through with the appropriate do... See more

quick, easy and super convenient. only qualm is with the notary. a specifc question of acknowledging and agreement that the document was read and understood. apparently you must look into the camera... See more

Excellent service.. corey help me a lot!!! 🙏💯👍 he take care of me inclusive after business hours 100% recommend 👌 thanks for all guy’s excellent job

Figure has me the journey to me getting a HELOC so easy . Initially, I made the mistake of getting a home equity loan from my mortgage company but their customer service was terrible. Figure made ev... See more

It was truly the easiest, most EFFICIENT, process I have ever gone through! From the initial request, to the final closing. Communication and status was solid and available the entire time. I k... See more

Depositing my crypto and getting a loan is very straight forward. Pro trade is horrible. There is no liquidity. I have been spoiled by the likes of coinbase, kraken and binance.us. It would be nice if... See more

Great customer service and helped me to solve my issues. Very kind a professional. I have called twice already with different issues and I have been helped really good. Very happy !

overall, it was a very positive experience. The people I was involved with were wonderful. My problems were internet skills. I'm simply not savvy with it. If you are, you will breeze through it.

Very easy to access and complete. Notary was very professional and easy to understand. Love this service being able to do it from home was great.

My experience with your e-Notary face to face was very good. She was vey professional, yet very friendly too. Even though I had a a problem with the connection, she was able to get back to me with e... See more

Figure made it so easy. The audio was just a little choppy. But that’s such a minor thing compared to the entire experience. Straight-forward and easy. Thanks for making this portion so convenient.

I received a postcard in mail. Went on line and everything was so easy. Thank you for having safe, secure and easy to navigate web site. I will keep your company in mind should I need anything of thi... See more

Corey West is professional and was very helpful in walking me thru the second part of the loan process. I appreciate his positive attitude and patient explanations. Additionally, it was very easy to... See more

Super convenient. One technical glitch (apparently the call disconnects if you zoom in on the document from an iPhone). Easy recovery though.

Whether you’re buying a home, refinancing, or seeking a home-equity loan, Figure Mortgage Company truly delivers exceptional service. My experience was outstanding from start to finish. The entire ap... See more

The experience with the e-notary was excellent. It took no time at all to understand the document and electronically sign it. It took all of five minutes which was pretty quick.

The notary was very professional and very nice. She explained every step and guided me thru the process without issue. And it didn't take even 35 minutes to complete. I was very impressed.

I was able to connect to a notary very quickly. The notary was friendly and professional. The tasks were accomplished efficiently.

The entire process was quick and simple. Upfront communications was key, there was no nonsense involved with the entire process as everyone knows about when going through the process of obtaining a mo... See more

This was a fast and easy process - from application to closing. I love that everything is automated and tech driven which allows us to get the process done FAST. Thank you!

The process was simple and the e notary made it very convenient. I wish their was more communication regarding the expected timeline for funding.

Amazing, Quick and Helpful The loan process was amazing, simple, quick and they have very competitive rates.

The wait for a notary was minimal. The process was explained, I provided ID, answered the questions, and signed.

This is the 2nd time Figure has come to my rescue. The process is so easy and fast. I will use Figure forever!!

Great! Notary was nice and it was a very quick and painless process.

Awesome job fast and easy !!!

Mike was a great agent, he was way easier to get ahold of than any other loan agency and he was understanding, quick and kind.

I have been in touch with Joe from Day 1 of my interest in this company, and it is his support and readiness-to-help attitude that convinced me to choose Figure over their competition. The systems ar... See more

I always get nervous before online meetings. But this was quick and very easy to follow everything she needed me to do.

I had many questions before securing my CBL (Crypto Backed Loan). The customer service at Figure Markets is light years ahead of most. E-mails are answered quickly and thoroughly and phone calls are... See more

Behr was very patient and understanding. We had a million questions for Behr and he stayed very professional throughout the call. He made us feel as if he truly cared about our situation. PROMOTE HIM!... See more

I had a great experience working with Behr Holmes in customer service . He was incredibly helpful in getting my payoff completed, and made the whole process smooth and stress-free. He was friendly, ea... See more