Flexcar Reviews 918

Great to get us over hump. Pricing has risen and flexibility and availability decreased from when we first started using

I’m very satisfied with the cars and the service. My only complaint is with the car change fee- I think it’s way too high and discourages people from changing cars when a change every couple months mi... See more

The overall flexibility and value is good, we are enjoying the car very much. When it was first received it had a heavy smoke smell. We wanted to swap for another vehicle but local management offer... See more

The car that I has been very reliable very nice very good on gas because it’s a Toyota Prius. Customer service is outstanding having service done is usually done very promptly at certain Pep Boy... See more

Car pickup process is great. Accident dealing is pathetic. Don’t like that car is not swapped after accident if it’s drivable and additionally charge for swap in these circumstances is bad. Charging... See more

Easy, smooth experience. A little congested at the time I went, maybe consider adding a variety of shorter timeframes for pick up to lighten burden on staff and minimize wait times. Once it was my tur... See more

I think Flexcar has a lot of good perks, no obligation to a car note, included, maintenance included. The only thing that is starting to feel like with all those perks it’s still not worth it, is havi... See more

This is my 2nd month with Flexcar. While my pickup experience was fine, I learned that they track your driving history, speeds etc. They score your driving as a means of either charging a premium or... See more

I can't park the car in my hometown, Somerville MA, because of the out of state plates. When I picked up the car, a representative said they would contact me about this and never heard from Flex Car... See more

The miles limit is ridiculous if someone is paying 800 a month for a car it should be unlimited miles . Come on I’m sure I’m not the only one complaining about the miles .

I was greeted by friendly and very helpful staff. I had been misinformed by another staff member and had to drive an hour to get my new registration. They got me done very quickly and when I asked why... See more

Flex car is good and bad at the same time because they don’t give you enough miles for the month even using the highest amount of miles plan you still go over and have to pay $34 dollars for 100 miles... See more

I felt flex car is too aggressive on the sales while keeping customers concerns on back burner.... I am helpless and dont have options else I would have never opted flex car..... over all this is awes... See more

The website said delivery person will answer questions. I had questions about the car, the manual, charging, etc. The delivery person said "read the manual." I asked "where's the manual?" The d... See more

Like: easy to execute and phone customer service person was very helpful Dislike: when car was dropped it had a strong odor and was reasonably pleasant but then it wore off and there’s clearly a smok... See more

I would love to do a video as advertisement. From the beginning Flexcar has been a total new wave of new generation of getting a car. Down to me feeling like it wasn’t true and I knew I needed to talk... See more

If the person before have the car and didn’t keep up with the maintenance, the responsibility fall on the next person. And little on the pricy side with the taxes included

Remove safe driving score or only make it for people that has a history of excessive tickets or accidents. I shouldn’t be charged $50 extra to drive how I want to drive when paying what I pay. The sys... See more

You have limited participants in allowing direct payment from the banks thus increasing the cost since you add a fee to use your credit card. Practically, no real choice. I reaquested twice the origin... See more

Rep seemed to be reading from a script. Call was a waste of time. Person continued to talk about adding another person to discuss the account when both of us (account member and spouse) were on... See more

Everything to this point has just been a really great experience. The customer service, billing, alerts, extra miles, just the entire package has been easy.At the end of the day, everyone wants any li... See more

Christian and his Manager were very Professional and Courteous and the experience was great. Made this experience amazing thank you guys. Reminder though I'm still waiting for the coupons for the fue... See more

The entire experience and the process; it was easy, painless, great customer service. The online, text and email communication gives me peace of mind. No surprises just straight forward business. I ha... See more

Car had some cosmetic damage… you don’t get what the description tells you especially remote start. ******UPDATE***** I changed my review to a 5 star instead of two. The Flexcar staff have offe... See more

It seemed like a fantastic idea in the beginning. It is in theory, but the cost more than doubled from the original car quote. Sure, insurance was added but then fee after fee after fee. Every week a... See more

The design of the screen to make the change of plan answered all my questions and walked me through the possibilities very nicely. As one who does this design professionally it was a joy to use - s... See more

My experience was straight to the point, no hassle, picked up the vehicle completed the walk through in less than 30 minutes. Have no issue with payments processing or unexpected fees. This is a great... See more

The request ive made to this company previously have all been met with a no answer. They have many times refused to be far in compromising with the customers request and continue to box you in purchas... See more

The mile restriction and extra charge for hard turning is ridiculous. It really makes this the worst option. 1 being as I use my car to get money making deliveries and the miles are used up.... See more

The app is really easy to use! I’m enjoying the easy simple way to drive with Flexcar. I would recommend it to others. You must be understanding there’s not a down payment but there is a yearly subscr... See more

I had been a client of Flexcar for 3 years and felt that it was time to upgrade into a new car. I was a little adventurous and decided to move from driving a gas-powered car to an EV. The transfer in... See more

This is a great overall experience. You literally flex a car. Just take into consideration that you must be responsible for any vehicle you take on. I would recommend this to anyone.

So far my experience has been good. I read many reviews that were bad but I gathered that most of the people writing them failed to read the fine print, which led to their issue(s). The only disappoin... See more

Misrepresenation of car being leased. The issue was not resolved. The car you advertised had many basic features that are not actually in the stripped down version of the car that was given to me.

Very convenient service. Good-quality car. Price is reasonable. I did find it hard to locate the rental office and the annual membership fee was a surprise.

Flexcar has been such a valuable option for a second car for our family during busy sports season when we are pulled in different directions. When I had a nail in a tire, they were able to change the... See more

My experience has been great. I have been recommending flex car to my friends and colleagues. With the driving score has been helping become a better driver the only thing I do not like is my score... See more

Hi, Dear Yes the only thing I need to say is that on my pick up the car for first time was not clean seat was with some stained in white back seat an front seat a few stain I cleaned plus behind the... See more

It’s a good option if in need of car without all the hassle especially if your credit not all that great . I love that car insurance is included you have the freedom to swap cars when you want keep ho... See more

Everything is great besides trying to get your score up he is very hard to drive safely and score always stays down and down faster than it goes up I don’t think that’s fair

It's okay...I don't like the tracker. Feels like I'm on probation and I also don't like that the driving score doesn't reset every month. Oh and the $70 worth of extra fees. $17 to use my debit card p... See more

The process is seamless! You park your car, go inside, talk with a service advisor, get your keys, inspect your car, sign the document on the tablet and then you can leave.

Flexcar has been great so far. The convenience of it all has made this process stress free. Also I ran into an issue in my first month because I was unsure which mileage plan was best suited for me. A... See more

Such a great concept and save so much money. Flexcar is really the future of car dealership. I have been stress free since having a Flexcar and being able to drive a car that is of my dream without th... See more

The Flex Car simplifies car rentals with its intuitive interface and diverse vehicle options. Users can easily book cars ensuring they find what they need. Pricing is transparent, enhancing the overal... See more

Took me three tries to land a clean Camry - first two smelled like a gym bag. But once I got it, the lease was painless and their app is slicker than most. Watch the fine print, though: a mysterious “... See more