FlightHub Reviews 114,559

TrustScore 4 out of 5

4.0

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. People appreciate the user-friendly website, finding it easy to navigate and book flights quickly. Consumers highlight the simplicity of the layout and the clarity of the steps involved in the process. Many customers also value the efficient service provided by the agents, who are often described as professional, patient, and dedicated. However, some reviewers express mixed feelings regarding the booking process, the prices displayed, and the overall service. Some users find it difficult to contact an agent when issues arise. A few customers mention encountering unexpected charges for services such as luggage and seat selection.

Based on these reviews

Rated 4 out of 5 stars
Invited

Best price I could find. Just a lot of emails trying to sell me things that I can get for a better deal on different sites. (ie. hotels, rental cars, trip insurance, life insurance, health insurance,... See more

Rated 4 out of 5 stars
Verified

Easy to book. Easy site to navigate. Usually find decent prices here. But have learned from personal experience that if anything goes wrong with your booking or the booking process, Flight Hub’s sup... See more

Rated 4 out of 5 stars
Verified

I think the platform can be misleading. You must very carefully read the ad-ons so not to pay significantly more for flights than intended. The supporting contact was fantastic though -- very easy to... See more

Rated 4 out of 5 stars
Verified

Easy booking on the website! It’s not my first time using Flight Hub. However, contacting an agent is difficult if you have any issues! When speaking to a virtual assistant, they told me their service... See more

Rated 5 out of 5 stars
Verified

The agent took the time to answer questions thoroughly and politely. When he had to check something out, he explained what he was doing and came back with the information required. I needed to chang... See more

Rated 5 out of 5 stars
Verified

For the last few years now I've always used flighthub for my flights. They seem to consistently find the best prices, make check outs easy, follow ups and info tracking is simple and accessible, servi... See more

Rated 5 out of 5 stars
Invited

I put a hold on a multi-city flight with Skyscanner and then decided to try FlightHub again. FlightHub had an almost identical flight (it left my home airport one hour earlier) but the rest of the t... See more

Rated 5 out of 5 stars
Invited

The agent, Neil, was very kind and knowledgeable when I had to change the reservation date after I made a mistake in booking. Gave me all the information I needed politely even when we had some connec... See more

Rated 5 out of 5 stars
Verified

Always great to deal with company, whether online self booking or talking via chat or on phone with agents. Never a doubt any changes or concerns will be handled professionally and effeciently. Tha... See more

Rated 3 out of 5 stars
Invited

It was fast and efficient booking my flight, however when my return flight got changed due to mechanical issues and Air Canada refunded the fee for the seats, Flighthub did not refund me that cost, n... See more

Rated 4 out of 5 stars
Verified

Very easy to book the flights, straight forward and most important I found the flight that suited our needs. Why not 5 stars, I downloaded the app, and it is impossible to log in and manage my flight... See more

Rated 2 out of 5 stars

Flight hub is a. Highly unprofessional company. No matter how serious is the problem, they refuse to connect to a live agent. All they offer is the chatbot. I bought 3 business class tickets from A... See more

Rated 5 out of 5 stars
Invited

I found this website very easy to use. The layout is simple, the steps are clear, and it does not feel confusing. The prices are lower than many other sites I checked, which makes it a good choice for... See more

Rated 5 out of 5 stars
Verified

This was so easy and fast. I've used other services that were tedious, so I appreciated just how easy Flight Hub was So I will recommend because of that

Rated 5 out of 5 stars
Verified

I always use Flighthub for all my travel experiences .. i find the best prices with convenient email notifications to advise me of the best flight . They also provide promo codes giving you an eve... See more

Rated 4 out of 5 stars
Verified

All good but it was not straight forward to bookt flight, car and hotel together. I boooked them separately, leaving the car out, and when I went to book the car Amex is not accepted. Apart from tha... See more

Rated 5 out of 5 stars
Verified

Booked a return flight to the Caribbean and all went well and super smooth. This is prob my third of fourth time using FlightHub, never a problem - will definitely use again for my next trip! Many... See more

Rated 4 out of 5 stars
Invited

Fast and efficient and fair price. However it is unpleasant to be forced to avoid the numerous traps such as insurance and seat selection which are made to seem compulsory.

Rated 4 out of 5 stars
Verified

I find navigating any kind of booking on the web a time consuming, frustrating experience, so the fact that I managed to actually book something online says a lot. So I guess the fact that I was able... See more

Rated 4 out of 5 stars
Verified

Well, there’s no extras when using FlightHub. It was simple to book. Make sure you’re 100% sure before you buy. The prices were competitive. Anything extra was an add on, therefore cost more money. St... See more

Rated 2 out of 5 stars
Verified

I found a flight i wanted for the price i wanted and when in filled in all my information and placed order i was informed flight was no longer available, and only offered more expensive options. Price... See more

Rated 4 out of 5 stars
Verified

User friendly and responsive website to check and book travel. I liked the fact that this company is Canadian. Talking to Jacob for assistance in multi-city international travel was seamless and suc... See more

Rated 3 out of 5 stars
Invited

I disliked being offered various unexplained CAD prices which inflated the cost with no apparent benefit. The process is tricky and time consuming, seemingly designed to discourage users from going ba... See more

Rated 5 out of 5 stars
Invited

Got know about this site which I really found great help and huge saving compare to other service provider.

Rated 4 out of 5 stars
Verified

The Website is user friendly. If I am able to get hold of a live agent, they are usually very courteous and knowledgeable. It's not possible to get hold of a live agent to speak with like before. I... See more

Rated 2 out of 5 stars
Verified

My flight was canceled.. leaving my 2 daughter's and myself.. a senior stranded till the next day..we literally had to go to a 200 dollar motel..on my dime

Rated 2 out of 5 stars
Verified

The site allows you to bundle the hotel with the flight. The flight is paid for, but there is no indication that the room rate is confirmed or anywhere to see that it was. Seems like a dubious way of... See more

Rated 5 out of 5 stars
Verified

Chose to use Flight Hub because it offered a discount. Request for information to purchase a flight was easy to navigate.

Rated 5 out of 5 stars
Verified

I clicked on wrong flight. Although the wait time was long, (33mins) and the agent then cut me off when transferring me, the 2nd wait time was close to an hour, but in the end, the agent was able to a... See more

Rated 4 out of 5 stars
Verified

Everything went well until I tried to scroll down and pressed on the wrong button and got charged for luggage tracking.

Rated 5 out of 5 stars
Verified

I was pleased with the staff I was dealing with. She responded immediately and could solve my problem. She was very helpful und polite. Thank you again. Albert

Rated 5 out of 5 stars
Verified

I needed to book a flight since I’m not savvy on social media my daughter who uses flight hub found me a flight.

Rated 5 out of 5 stars
Invited

The agent was patient. He did not rush me. He double checked all the information. He accent was easy to understand.

Rated 5 out of 5 stars
Verified

To whom it may concern ! As a customer, trust is very important, services is when you need it, we service is here to help.

Rated 3 out of 5 stars
Verified

Was ok just for price of luggage need to process booking before get access to this parts

Rated 5 out of 5 stars
Verified

My experience could not have been better. I am very happy with everything I got, the price of flights, the service from the team, everything! Thank you.

Rated 5 out of 5 stars
Invited

Mark was Knowledgable, professional and kind. Thank you! Ms. Yvonne Bennett 202-315-6137

Rated 5 out of 5 stars
Verified

Very efficient and best value for the flight. I love using flighthub,Deserve number one.

Rated 5 out of 5 stars
Invited

You guys are rising to the top, with effective and efficient flight and travel bookings and reservations.

Rated 4 out of 5 stars
Verified

Easy to book flights but wasn't happy to encounter additional charge for bags, additional charge for seat selection. Insurance charges to cover lost bags......just don't lose my bags! You have one job... See more

Rated 5 out of 5 stars

Had a great experience with a customer agent named Niel. We weren’t able to modify one of the passengers’ return flights, but he offered an alternative solution. He helped me cancel our flights within... See more

Rated 5 out of 5 stars
Verified

I've used Flighthub for several years, and always find the best or at least equitable deals, with no hidden costs - everything is straight up as you see it.

Rated 5 out of 5 stars
Invited

Easier and more transparent to book for both people going and arriving back. Sometimes on other booking sites it’s not very clear about complete costs until right at the end when paying on other sites... See more

Rated 5 out of 5 stars
Invited

I would like to express my sincere appreciation for the excellent service provided by Mr. Vee at FlightHub. His professionalism, patience, and dedication made a significant difference in resolving my... See more

We perform checks on reviews


Company details

  1. #40 of 45 best companies in Flights Search Site
  2. #171 of 197 best companies in Travel Agency

About FlightHub

Written by the company

When You're Ready to Travel Again, FlightHub is Ready for You

Throughout the COVID-19 pandemic, we have been dedicated to helping our customers change their plans and resolve their issues as quickly and efficiently as possible.

"Tamara was great in helping an anxious traveler. This is a very weird time and she was able to concisely tell me what my options were and helped me the entire time to understand what she was doing. Thank you. I will be booking with you in the future!" Julie W

When you're ready to travel again, we're still here, providing the same lowest prices, best itineraries and optimal experience for more than 5 million customers we serve per year have come to expect from us. You can confidently book with us at flighthub.com

SEARCH FLIGHTS

Written by the company

Community

Stay Connected

With FlightHub on Facebook With FlightHub on Twitter With FlightHub on Google +

Contact info

4.0

Great

TrustScore 4 out of 5

115K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars

From the very start

From the very start, g𝕍ℙ𝕖𝕏.𝙘𝙘 impressed me with how smoothly they handled my situation. I was struggling to recover my lost funds from an untrustworthy broker, but their expert team took charge immediately. They were efficient, knowledgeable, and genuinely supportive throughout the entire process. Thanks to g𝕍ℙ𝕖𝕏.𝙘𝙘, I successfully retrieved my assets, and I’m extremely satisfied with the outcome!

December 9, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Easy to book

Easy to book. Easy to select the departure times. Straight forward process.

December 9, 2025
Rated 1 out of 5 stars
Invited

PLEASE DO NOT BOOK YOUR FLIGHT WITH JustFly

PLEASE - DO NOT BOOK YOUR FLIGHTS WITH JustFly

JustFly not true savings website. It happened to us twice. We book flight at certain times, and we got confirmation on a different time ( from the actual airline). Justfly advertise convenient flights (times) at a lower price, then the airline is confirming a dif time, or actually not confirming at all ( that happened to us). So, if yo want to change the time what the airline confirmed, you have to pay 150$ fee + change ticket value. So at the of end, we can not rely on the booking we made with JustFly, and we will end up paying a lot more, than just going the actual airline website.

November 25, 2025
Rated 2 out of 5 stars
Verified

I used FlightHub to go from Canada to…

I used FlightHub to go from Canada to Thailand and it wasn’t bad and I hate to say it I saved more money using Skyscanner going from Thailand to Vietnam. I’m not saying don’t use FlightHub, but keep an open mind. I’m going to use both of them and when I go home to Canada again and I’ll update which one was better.

September 7, 2025
Rated 1 out of 5 stars
Verified

This is the most ridiculous flight…

This is the most ridiculous flight booking site I ever dealt with. Well it’s completely my fault to trust on these kinda low level sites again. I should have learnt my lesson. Once you book the flight their customer service, their support everything that’s bare minimum service mostly companies provide- all vanishes. Within an hour of booking they refuse to do little modifications without deductibles ( usually they ask for $700 or above ) even though I booked the flight and add on cancellation and rescheduling features by paying extra $264. I can’t express my frustration about such a low class and irresponsible attitude of flight hub customers service.

December 7, 2025
Rated 3 out of 5 stars
Invited

I dislike the fact that the agent…

I dislike the fact that the agent wasn't helpful on adding the insurance option you guys had online. He said I could add it after ticket confirmation. Then, the second option insurance didn't show on his screen. You have bad online service for the agent's to help me. I'm not happy. Every time I buy an airplane ticket, is through you guys online. This is the first time I'm not happy with the service.

December 3, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look