FREESKY eBike Reviews 275

Had the pleasure of dealing with Horlan. He was a great help and very informative… Couldn’t ask for better customer service and when I had a little issue with one of the bikes I purchased, because I... See more

I did an extensive amount of research before selecting the Warrior 530. Ive had it now for well over a year and have logged 10k miles. I have experienced a couple of mechanical/electrical issues. Not... See more

They kept us updated on our order. My husband had researched for almost six weeks before making a decision. So glad we found such a wonderful company to work with. We had a part damaged in shipping. C... See more

Ordered Freesky Swift Horse Pro X-6E Oct 14 and delivered Oct 17,2025 from Freesky-Ebike03. Assembled and checked all moving parts and lights. Found out that the rear right signal light not working.... See more

Freesky has made purchasing a bike via the Internet a surprisingly easy and so far honest experience. The best part of my Freesky experience has been the customer support I am receiving from Clinton.... See more

I’m in my late 70s, and this bike lets me ride to places I never could before, especially with the hills that challenged me on my previous e-bikes. The range is phenomenal—I finish every ride with ple... See more

I did extensive research before purchasing the Freesky Rocky Pro e-bike. This bike is high quality and packed with features! It rides great both on and off road and thanks to the long battery life,... See more

When I first got my free sky Alaska bike I have some problems with it but Horlan was very helpful and resolving the problems that I had and he didn't stop until everything was resolved and I'm really... See more

Horlan provided excellent customer service helping me get new parts for my bike. It was all very easy and pleasant. Thank you Horlan!

We purchased two e-bikes and love them. Well built and awesome to ride. There was an issue with one of the bikes throttle control so we reached out to them and the customer service we received was b... See more

We ordered two swift horse bikes and really satisfied so far, customer service is reliable. We tried the bikes both rough and smooth trail and it did great. Everything is working fine the first tim... See more

Very glad to have gone with Freesky ebike. I purchased the Swift Horse pro X 6e. This bicycle has truly exceeded my expectations of what an e bicycle is capable of. The construction and astecthic is... See more

Awesome bike, I've only ridden it very little but you can ride the bike without the pedal assist and it's easy to pedal. It's surprisingly light when your on it, you don't notice the weight of the bat... See more

I’ve had my bike for nearly a year and put 500 miles on it. I’ve had to replace the brake pads which is normal. The kickstand mount broke, but customer service mailed me a new kickstand with mount,... See more

We own 5 E bikes from Freesky. We have need working with them for years and plan on doing it as long as they stay in business. My experience started with them with support questions to truly finding o... See more

I have a freaky warrior with 2000w and it goes very fast. I ended up in a bad situation at full speed and took a huge jump landing so hard a cracked my lower back and the warriors frame is the only o... See more

I purchased my e-bike in February of 2025. In 6 months I put $850 mi on the bike. The display and the controller buttons started to malfunction. I contacted Freesky and they worked with me and shipped... See more

Following a problem with my Freesky Alaska Pro bike, I had to contact technical support! I spoke with Horlan who guided me to try to resolve the problem and was very keen to find solutions as quickly... See more

Chloe has been great and I am really enjoying my Warrior e-bike. I had a small issues with the electrics misbehaving out of the blue. I got intouch with customer services. Chloe kept in touch and w... See more

I recently purchased the Warrior Pro M-530 eBike and I absolutely love it. This is a powerful, well built machine for on and off road. I had some adjustments and questions regarding the bike and the... See more

I am truly surprised at how pleasant my experience has been dealing with this company, and it just goes to show that doing a little research before making your purchase on an item like an ebike real... See more

I have the Swift Horse and Warrior. Purchased the Rocky Pro for my wife. Even though I had some issues with my bikes. Ande shipped all of the replacement parts and kept me updated on the shipping. He... See more

Exceptional customer service. I cannot commend Daisy enough. So very helpful, friendly, genuine and reliable. Daisy's guidance and recommendations helped with my decision making. I believe Freesky... See more

I purchased the Freesky Eurostar E bike and couldn’t be happier. The bike performance has been as advertised, and I am very pleased. I had an issue with the display unit and Daisy worked with me e... See more

This bike is simply amazing! It had a few minor issues at first, but after I contacted the seller, Mr. Ande, he immediately responded and helped me resolve everything without causing any headache.... See more

I want to give a shout out to Horlan today for assisting me with critical information about our Freesky bike. I emailed a question and he responded with the information I needed within just a few hour... See more

It is a fantastic bike after getting the unlocked throttle it goes from 22 mph to 32 on a reasonable windy day and a good day almost 40 mph. Im pretty happy with it but my loco bike dealership said go... See more

I was sceptical when I bought this bike. I purchased a Freesky Swifthorse. It was pretty much assembled upon arrival. The battery lasts very good. 69 miles and still have 30% of battery life. The ped... See more

I ride old logging trails and gravel roads in Northern Minnesota. My Spirit Horse handles this type of riding without issue and the bike is very stable. The battery gives me great range as I usually k... See more

Recently bought my 2nd bike from Freesky and it’s phenomenal. I bought a Swift Horse a couple of years ago and upgraded to the Alaska Pro for the dual battery because I’ve been riding longer distances... See more

Well made, clean welding,paint has a clear coat finish. The soft tail rides much smoother with rear shock.Have traveled 90 miles on a full charge with pedal assist. Tech support even reached out to se... See more

You can get this awesome bike anywhere , it’s the unbeatable customer service that sets this company apart from anyone else! Five stars for service!

I bought a Swift horse pro about a year ago an I love it. The bike it's a beast, fast and powerful. I haven't had any problems so far with almost a 1000 km of use so far. It was my first time buying... See more

I got the Alaska pro bike and cant stop riding . After I get the unlocked 1200w controller it takes off with ease on any hillside. I find the bike built solid and customer support helpful 👍 Thank... See more

Freesky has the best support and e-bikes in the industry. My bike has over 4,000 miles and is still running like brand new and no battery degrade or issues. Any parts that are need they always give... See more

Wonderful customer service! Quick to answer ! The Ranger M540 has been a fantastic purchase so far! It handles the beach and rocky terrain perfectly! Freeskys customer service is top notch !

Bought this bike to check trail cameras, scout, and ride back and fourth to deer stands quietly and leave little scent. Bike was packaged very well. Easy to put together. The bike looks well made very... See more

I looked at many makes and models of ebike and chose Freesky as it covers everything you need perfectly. Range is great, climbing hills is not a problem, build quality is fantastic. Also the the price... See more

My new Rocky Pro is a real head-turner and I get positive comments wherever I go..."cool bike", "really different", "sweet"! I like the fact that it's easy to ride, comfortable and capable both on an... See more

I was very impressed with the Ranger M-540 it exceeded my expectations. Its a fast ,powerful sleek looking monster of a bike with those massive tires and the hidden battery. It accelerates like motorc... See more

Bought A older Himalaya Sport from a private party..Have had to Replace some parts & Give the Girl some Love..Finally feeling comfortable after get the Bike dialed in! Loving it!! Just did a 22 mile r... See more

Lost my keys. Keamin went above and beyond to help me get replacement keys. Awesome customer service. Thanks again!

The customer service was fast and really helpful. All I had to do is screenshot my issues They were fast to address issues and hassle free.I definitely would recommend this company Thank you.

I purchased the Swift Horse Pro. Im more than happy with my purchase. Shipped fast. Bike is more than expected. Runs and drives amazing

The bike works well and is very fast . (Eurostar) also the support for Freesky is fast and efficient and helps if there’s any issues right away . I would recommend

I have had issues with quite a few electronic bicycles out there not necessarily the bikes themselves but the customer service experience along the way has been iffy with a lot except for this company... See more

This bike is a lot of fun. I weigh 238lbs and it pulls me up a 800m hill with no effort at all. The battery lasts for the full ride even after the hills. I am not regretting the purchase at all.

Updated Review: Issue Resolved 11-25-25 I’m updating my review after the company reached out and resolved the issue. There was confusion at first about the accessories bundle and the... See more

The bike's great I'm using it for going around town doing my errands. You can pedal if you want to around town but the throttle really will get you around just fine. Up some steep hills you should ped... See more