Super.Absolutely Worldchampionchip QUALITY.

Professional
Quick abd kind customer service 
Thank you 

Amazing customer service.  Beautiful work. A pleasure to work with them !!

I've been meaning to reach out to customer service, so I haven't given them the chance to help out with these issues.  I'm hoping to increase my rating after some support.

1.  The assembly directions were non existent.  Other than a tiny parts assembly model in a frustratingly curled up manual left in the "tube", you are out of luck.  I had to take a picture of the picture to zoom in, but still not enough information to figure it out. 

2.  The design does not allow enough room to fasten the 1-1/8" skid frame bolts with a socket and wrench.  There is so little clearance on some bolts, that a box wrench is your only option.  Even then, you have to rotate the box wrench every half turn to make any progress turning the nut.

3.  The handle and shaft that rotates the "throw" is not trapped.  The shaft keeps falling off the U shaped socket and falls off.  

4. The design of the rotation of throw is horrible.  Vibration cause the angle of throw to change based on vibration.  You start out throwing at 90 deg., but eventually it rotates back to the cab.

5.  I spent more time unplugging the chute than snow blowing.  Not sure what the issue is, but it was very frustrating. 

6.  The leveling pads are so small with such as small surface area, they dig into uneven ground and make a mess.  

DO NOT ORDER!!!! My order never shipped (tracking shows still at facility and not picked up). Customer Service won’t give me a refund, only a credit plus 10% which will not even get me my original order because they won’t honor the sale prices when my order was placed on 11/11/25. Terrible customer service and now I have to dispute the charges with my credit card company.

gave it as a gift and she LOVES it!  The olive is really pretty and the style is chic!

the people who received the gift were happy

Best in Garden & Pond

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