GLAMIRA Reviews 54,728

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are pleased with the products, highlighting the beautiful craftsmanship and high quality. People appreciate the wide selection of models available and consider the prices to be fair and competitive. Consumers also mention the elegant packaging, including the ring box with a light, which adds to the overall positive experience. However, opinions on delivery service and order processing are mixed. Some reviewers report delays and communication issues, while others praise the company for keeping them informed at every stage and providing excellent customer service. The opinions on the overall service are varied, with some customers expressing satisfaction with the responsiveness and helpfulness of the staff, while others report difficulties in contacting customer service and resolving issues.

Based on these reviews

Rated 4 out of 5 stars
Invited

Excellent quality and pleased with the ring that was delivered yesterday.one issue I do have is with the smallest ring size that you provide..as it is one size too large for me, thus the rings, that I... See more

Company replied

Rated 4 out of 5 stars
Invited

I’m happy with the engagement ring for my girlfriend the ring quality was great. I loved the package as well but I wasn’t happy with the delivery it took longer to be dispatched as promised

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Rated 4 out of 5 stars

Just received the necklace I purchased for my wife’s birthday. My wife loved the necklace and it was presented in a lovely gift box. Customer service was excellent, always replying to my emails. O... See more

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Rated 5 out of 5 stars

I have just received my order of the Keyser wedding set and its absolutely stunning and a perfect fit. This is the third time Ive ordered rings from Glamira and they never cease to amaze me with the q... See more

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Rated 3 out of 5 stars
Invited

Hello, I just want to say that I ordered necklaces from your site right away and I only received a nice luxury box for it, and I don't have one for the other necklace. Anyway, maybe you'll remember th... See more

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Rated 5 out of 5 stars
Invited

Delivery was later than stated on purchase, however, was updated in a timely fashion and kept updated on progress. Delivered as ordered only a week later and a beautiful piece of jewelry.

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Rated 5 out of 5 stars
Invited

Fluent communication. It took me time to order my ring, find the model I wanted and decide to spend the money I reserved. First challenge: measure the size. The app didn´t work. I ordered the tool to... See more

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Rated 5 out of 5 stars
Invited

They have so many models to choose from and the prices are fair, quite competitive compared to other sellers. I didn't have any issues with time or delivery. Arrived in like 10 days since ordered (jus... See more

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Rated 5 out of 5 stars
Invited

The ordered product is beautiful with a great gemstone including certificate. The delivery time was two weeks longer but the service helped me and kept me posted with information. So still 5stars.

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Rated 5 out of 5 stars
Invited

Very beautiful and classic’ I honestly expected to look like in the website picture but it’s not, it is much thin! Still beautiful! I hope to buy more from Glamira! Quality it’s amazing!

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Rated 5 out of 5 stars
Invited

The attention to detail and the care that is put into the rings. Came in time and contact you about updates to the order. The rings look as wonderful in person and online. Best choice was to entrust... See more

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Rated 5 out of 5 stars
Invited

Glamira were very good at keeping me informed of when my engagement ring would arrive. When it arrived it was packaged beautifully especially the stunning box with a little light inside. The ring its... See more

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Rated 5 out of 5 stars
Invited

Very happy with my purchase which was packed beautifully and the item is just as described. There was a small delay in delivery but communication was great and it arrived when I was told it would just... See more

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Rated 5 out of 5 stars
Invited

5*, couldn’t of asked for a better job! Never heard of the site before, but can definitely vouch for the quality and care they have put into making this so perfect

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Rated 5 out of 5 stars
Invited

Very pleasant on line service! Best thing was the updates at every point! I was told exactly what was happening, from the purchase to the state of the construction, the polishing, right up to its e... See more

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Rated 5 out of 5 stars
Invited

Shipped to me within a reasonable amount of time for a custom piece. Fair pricing for good quality, and their customer support was friendly and quick with their responses. The packaging for the ring a... See more

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Rated 3 out of 5 stars
Redirected

I got me order after waiting a month. I think Glamira customers should be aware of a long delivery time. Drop Earings is nice, but the chain is very thin. Returned it back. Waiting for free retu... See more

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Rated 5 out of 5 stars
Invited

I received a beautiful box, which when opened contained the most perfect looking gold ring sitting under a clear window with a small presentation box next to it, simply stunning…… and the ring? Fits... See more

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Rated 5 out of 5 stars
Invited

Delighted with chain I bought for my son. Loved being able to choose from so many options and the communication about delivery times was spot on

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Rated 5 out of 5 stars
Invited

I think the prices are very close to the actual cost of the work. The rings are amazing and beautiful. It’s very easy to create the best fit for you, the best option. I struggle with other companies t... See more

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Rated 5 out of 5 stars
Invited

We ordered 2 wedding rings, and they are absolutely beautiful! We ordered in plenty of time after reading reviews of them being delivered late and they were delivered on the date expected. Was also... See more

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Rated 5 out of 5 stars
Invited

I was impressed with how easy and efficient it was during the ordering process. I think i. Retrospective I should have given a little more thoughts in deciding what ring to buy. Also the stone cut i... See more

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Rated 5 out of 5 stars
Invited

I ordered an engagement ring. After two extensions of the production deadline, during which I missed a vacation, the ring arrived. The ring is gorgeous, exactly what I wanted. It was accepted with the... See more

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Rated 3 out of 5 stars
Invited

The process to buy both rings was simple and would have given 5 star rating. When we had both rings with us, the presentation boxes we could not fault. Well made and a delight when removi... See more

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Rated 5 out of 5 stars
Invited

After seeing so many 1* reviews I was a bit concerned about using Glamira but every single step of order, and unfortunately return, was excellent, as good as any web based service I have used.... See more

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Rated 5 out of 5 stars
Invited

I bought a ring for my husband from Glamira. He doesn’t usually wear any jewellery, but he absolutely loved this one. The fit was perfect and it looked amazing. The finish was smooth, and the engravin... See more

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Rated 3 out of 5 stars
Redirected

My husband designed my ring and in less than a year, the bottom of the bands are scratched up really bad, (he bought the sterling silver). the wedding band is just as scratched up..... This is less th... See more

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Rated 5 out of 5 stars
Invited

Always great value and quality, have had delays each time I have ordered subject to ‘quality checking’ however it does not detract from great pieces of jewellery very well presented in gift box etc.

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Rated 5 out of 5 stars
Invited

Although it took a while for the ring to get to South Africa, it is beautiful and I am more than satisfied. Customer service was very helpful along the way in comforting me/providing details where req... See more

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Rated 5 out of 5 stars
Invited

The ring is nice. I do wish I had gone for a smaller size, but that is my responsibility. My on,y complaint is that it arrived after the suggested date.

Company replied

Rated 5 out of 5 stars
Invited

As always the quality of the ordered jewelry is excelent. And durring the order I was always kept up to date where or what is happening. Delivery was in reasonable time!

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Rated 5 out of 5 stars
Invited

Apart from the ring being exactly as expected, the communication during the whole process was excellent . In addition the presentation box was befitting of its content, ie the ring which showed it of... See more

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Rated 5 out of 5 stars
Invited

The Package was beautiful, it came with a ring box and a light that makes the ring sparkle when you open the box. Really impressed by how the product looked and the car that has gone into presenting i... See more

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Rated 5 out of 5 stars
Invited

The ring I bought is perfect. The communication was excellent. The ring box with a little light in it makes it extra special. Very good company

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Rated 5 out of 5 stars
Invited

I bought these children's earrings as a gift. They are well made and high quality. They come with a certificate and a lifetime warranty.

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Rated 5 out of 5 stars

Oh my word did they delivered exactly what they promised. The ring was beautiful, according to the measurements, the material was original (gold, diamonds) and the ring was exactly as shown in photos.... See more

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Rated 5 out of 5 stars
Invited

Excellent service. The staff is very responsive and responds promptly. They did everything possible to ensure delivery was on time. Thank you very much.

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Rated 3 out of 5 stars
Invited

The ring is lovely just a pity you couldn't get it to me on time, you really need to take a very hard look at you delivery times procedure.

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Rated 5 out of 5 stars
Invited

Great service rings were outstanding and lovely presentation gift box with LED . Delivered on time with no issues and I was kept fully updated

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Rated 5 out of 5 stars
Invited

Great experience ordering the desired items. Shame it is impossible to actually speak to a human about the order for further personalisation. The order took a bit longer than initially suggested bu... See more

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Rated 5 out of 5 stars
Invited

The ring was a gift for my son the packing itself was impressive the ring was better than the picture. He loved it thank you

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Rated 5 out of 5 stars
Invited

Everything was perfect. The crafting of the ring and earrings is beautiful. The delivery was on time. I am very pleased and grateful.

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Rated 5 out of 5 stars
Invited

This is the second “Celtic” style ring I’ve bought from Glamira. They’re both beautiful, they’re really well made and very good value for money. The service was excellent.

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Rated 5 out of 5 stars
Invited

Great customer service from start to finish. Kept informed at every stage. Very happy with the purchase.

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Rated 5 out of 5 stars
Invited

Great quality, might wait a bit more if you go for specific designs. All in all great service.

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Rated 5 out of 5 stars
Invited

I just love this ring, it was made just for me! So I feel extra special. I will treasure & look after it, always xx

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Rated 5 out of 5 stars
Invited

Absolutley brilliant service was told what was happening all the way would highly reccomend.

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Rated 5 out of 5 stars
Invited

Great service & communication,the product arrived on time a beautifully packaged,cant recommend glamira highly enough.

Company replied

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Company details

  1. #34 of 45 best companies in Jeweler
  2. #62 of 109 best companies in Fashion Accessories Store
  3. #13 of 23 best companies in Handbags Shop
  4. #32 of 44 best companies in Jewelry Designer
  5. #22 of 30 best companies in Jewellery Manufacturer
  6. #82 of 133 best companies in Jewelry Store

About GLAMIRA

Written by the company

Glamira

At GLAMIRA, every design is a statement of individuality, crafted to honor personal style and meaningful moments. As a global leader in fine jewelry, we blend expert craftsmanship with personalization, ensuring each piece resonates with those who seek elegance with distinction. #ThisIsSoYou

Crafted for You, Inspired by You:

Luxury is personal. At GLAMIRA, every design is a canvas for your individuality. Customize with gemstones, engravings, and unique details to create a piece that’s unmistakably yours. #ThisIsSoYou

Customer-Centric Approach:

At Glamira, we treat every customer as the unique individual they are. Our dedicated team of customer service professionals is passionate about providing a seamless and delightful experience. From assisting you with design choices to ensuring timely delivery, we are committed to making your journey with Glamira unforgettable.

Luxury Jewelry Production Process

Artistry and Precision:

Craftsmanship is the soul of Glamira. Our skilled artisans, driven by a deep passion for their craft, create each jewelry piece with meticulous care and precision. Their commitment to excellence ensures that your personalized jewelry is a symbol of enduring beauty and unmatched quality.

Rings and Necklaces Fashion and Beauty

Why Choose GLAMIRA? ✨

  • 💎 Tailored to You: Custom designs that reflect your style.
  • 🛡️ Lifetime Guarantee: Jewelry crafted to last forever.
  • 🚀 Fast & Secure Shipping: Delivered safely to your door.
  • 🌱 Ethically Sourced: Sustainable, conflict-free materials.
  • 🌍 Globally Trusted: Excellence in every detail, worldwide.

Shop with Confidence

Millions of customers worldwide trust Glamira for their most cherished jewelry. Our commitment to quality, innovation, and service ensures a seamless experience every time.

Trusted by Millions Worldwide

GLAMIRA is recognized worldwide for its innovation, artistry, and masterful craftsmanship. Designed for those who appreciate sophistication, our pieces are a statement of confidence, elegance, and individuality.


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4.2

Great

TrustScore 4 out of 5

55K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 65% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Invited

Perfect

Everything is fine with my shopping

December 6, 2025
GLAMIRA logo

Reply from GLAMIRA

Dear IchA,

We're happy to hear that everything is fine with your shopping experience. Thank you for your positive feedback; we appreciate it!

Customer Satisfaction Team
GLAMIRA

Rated 1 out of 5 stars

Ordered a ring on 23 November with a…


Ordered a ring on 23 November with a promised delivery date of 8–9 December. A few days ago, I received a push notification that the delivery was moved to 12 December, and today I received another update saying 18–19 December.

I contacted customer support to find out where my ring is and whether this new date is final, because the ring has an engraved date for a very important event, and it must arrive before that date. I received a cold, robotic answer saying they cannot confirm anything, that they are very sorry, and that I should rest assured all products are made with care.

I then clearly said that if they cannot confirm an accurate delivery date, I no longer need this order and want to cancel it, because if the ring arrives after the engraved date, it is completely useless to me. Once again, I received the same copied response, completely ignoring what I asked.

After this experience, I honestly do not understand all the positive reviews, unless they are fake, and the most ironic part is that they are still promising new customers delivery before Christmas Eve, which now seems highly unlikely and misleading.

December 9, 2025
Unprompted review
Rated 1 out of 5 stars

Should received my parcel between 4 to…

Should received my parcel between 4 to 5 of December.
Received message from Glamira about new estimated delivery, which is today.
And parcel didn't arrived still.
Checked on webside and there is still not created even tracking number as parcel been not collect but courier yet.
Looks like item is not ready even yet.
Big disappointment again.
As i had the same issuse before.

November 22, 2025
Unprompted review
Rated 5 out of 5 stars
Invited

Very happy with my buyer experience with Glamira

Great variety of choices and great quality! I was very happy with the customisation choices for the necklace I bought. The product is perfect! The communication was very good from purchase to delivery.

December 6, 2025
GLAMIRA logo

Reply from GLAMIRA

Dear Alex,

We're happy you found great choices and quality! It's wonderful you were pleased with the necklace customization and that the communication was helpful. Thank you for your feedback!

Sincerely,
Customer Satisfaction Team
GLAMIRA

Rated 5 out of 5 stars
Invited

Another fine job

As always a really good product. I recommend!

December 6, 2025
GLAMIRA logo

Reply from GLAMIRA

Dear Симеон Симеонов,

We appreciate you recommending our great product! We are happy you're consistently satisfied with your orders. Thanks for the positive feedback!

Customer Satisfaction Team
GLAMIRA

Rated 5 out of 5 stars
Invited

Amazing service, product and attention

Its amazing, since the ordering process and a little correction that I did all the attention was timely, amazing and appropriate for what I ordered.

Got exactly the order i made, and the product looks even more amazing in person than in the picture. Simply spectacular

December 5, 2025
GLAMIRA logo

Reply from GLAMIRA

Dear Luis Gil,

We're delighted to hear that you had an amazing experience! We appreciate that our timely assistance and the accuracy of your order met your expectations. It's wonderful that the product's appearance exceeded the picture. Thank you for your feedback!

Sincerely,
Customer Satisfaction Team
GLAMIRA

Rated 5 out of 5 stars
Invited

Delighted with my items

Delighted with my items, excellent quality and service.

December 7, 2025
GLAMIRA logo

Reply from GLAMIRA

Dear Rohan,

We appreciate your positive feedback! We are so happy to hear you are delighted with the excellent quality and service you received.

Best regards,
Customer Satisfaction Team
GLAMIRA

Rated 1 out of 5 stars

LIFELONG GUARANTEE IS A LIE

We were initially happy with our wedding rings. Thought their lifelong guarantee would be good.
Fast forward 2.5 years and my Wife, who was VERY VERY careful with her ring (took it off before working, cleaning swimming and any other activity that could cause damage to the ring) and she ended up losing 2 of 3 of the embedded stones. Then out of the blue, a WHOLE SEGMENT of the ring BROKE OFF! We sent them the info and pictures of the ring and they refuse to repair, refund or give us a new one. Read up on glamira and found out many people seemed to have similar problems. Lifelong guarantee my ASS.
DONT BUY FROM HERE!
RIP OFF AND SCAM!!!!!!!

December 7, 2025
Unprompted review
Rated 1 out of 5 stars

Wish i never ordered.

Wish i never ordered and i haven't even received the item yet, no delivery as it keeps getting postponed, cannot contact anyone, feel like i may be getting scammed already, hoping the quality is better than their service when it does eventually turn up, if it does! I would recommend ordering from a reputable UK based company.

December 7, 2025
Unprompted review
Rated 5 out of 5 stars
Invited

Adore my gorgeous wedding ring

After real nervousness of buying my wedding ring online, I finally bit the bullet and risked it (other reviews and customer photos certainly helped!).
From start to finish the ordering and tracking process was easy and Glamira kept me informed of where things were up to.
The product itself is perfect! Exactly as described. I bought pure love 4mm width, 1.6mm depth 18ctwhite and rose gold with a lab grown diamond. It's beautiful and fits perfectly. I saw a few people saying they needed to resize their rings but I used the measurements I had recently gotten at a jeweller and they were fine.
The engraving is lovely (a touch too close together but hey, it is a narrow ring)
The box it came in was a good weight and the led lightva great touch to show off the ring itself.
All in all, I would recommend buying from Glamira.

December 5, 2025
GLAMIRA logo

Reply from GLAMIRA

Dear Emma,

We appreciate you sharing your experience! We're happy to hear that the ordering process was easy and that you are pleased with your wedding ring. It's great to know the ring fits perfectly, and the presentation met your expectations. Thank you for recommending us!

Sincerely,
Customer Satisfaction Team
GLAMIRA

Rated 5 out of 5 stars
Invited

Incrivel

O staff foi super simpático e o resultado final é incrível, não podia escolher melhor.

December 6, 2025
GLAMIRA logo

Reply from GLAMIRA

Prezado Diogo Melo,

Agradecemos seu feedback entusiasmado! Ficamos muito felizes em saber que nossa equipe foi atenciosa e que você achou o resultado final incrível — é muito gratificante saber que você não poderia ter escolhido melhor. Agradecemos por nos escolher e esperamos atendê-lo novamente!

Atenciosamente,
Equipe de Satisfação do Cliente
GLAMIRA

Rated 5 out of 5 stars
Invited

Real gems in that

Quick delivery

December 6, 2025
GLAMIRA logo

Reply from GLAMIRA

Dear Krisztian Barizs,

Thank you for your feedback! We're delighted to hear that you were pleased with the fast delivery. We strive to ensure our customers receive their orders as quickly as possible.

Best regards,
Customer Satisfaction Team
GLAMIRA

Rated 5 out of 5 stars
Invited

Quality

Quality, packing, speed!

December 6, 2025
GLAMIRA logo

Reply from GLAMIRA

Dear Емил Кирилов,

Thank you so much for sharing your positive experience! We’re delighted you’re satisfied with your order. Your satisfaction with our craftsmanship and service is truly appreciated.

We look forward to creating more memorable pieces for you.

Best regards,
Customer Satisfaction Team
GLAMIRA

Rated 5 out of 5 stars
Invited

Fast and uncomplicated order

Fast and uncomplicated order. Even faster delivery and exceptional packaging

December 6, 2025
GLAMIRA logo

Reply from GLAMIRA

Dear Пламен Стоянов,

We're happy to hear that you found the ordering process fast and uncomplicated, and that you were pleased with the quick delivery and packaging.

Best regards,
Customer Satisfaction Team
GLAMIRA

Rated 2 out of 5 stars

Quality issues, lost payment, no refund, slow reaction

I had a very negative experience with Glamira. I ordered a 375 gold Tanazia ring with a diamond and paid with cryptocurrency.
1. The ring arrived defective and 3–4 days late, even though I had paid for express delivery. I sent it back under warranty and requested a refund. Since an important date was approaching, I ordered a second, identical ring (585 gold, smaller size), again paid with cryptocurrency.
2. Glamira accepted the first ring under warranty, but said they could not issue a refund because the payment was made with cryptocurrency. At the same time, they claimed they had not received payment for the second ring, even though I provided clear proof including the transaction ID. Their search took almost a week, so I contacted their payment provider (Plisio) myself. Plisio confirmed the payment and sent the details to Glamira. Even after that, Glamira confirmed the payment only two weeks later. Despite me repeatedly saying I didn’t need the first ring anymore, they still produced and shipped it, while also producing the second ring.
3. I eventually received both rings. The quality this time was fine, but the LED box for the second ring arrived damaged. I contacted Glamira again and asked for a refund for the first ring and a replacement box for the second one. They promised to send the replacement box, but two months have passed and nothing has arrived. Regarding the first ring, they only offered store credit in exchange for returning it — which I don’t need (after such amount of issues with Glamira they lost me as a customer - no more willing to buy something from them).

To sum up: almost everything went wrong. I now have two rings (one is good, but with a damaged LED box) and a 375 ring that I don’t need, plus an offer to return it for a coupon. But what would I need a coupon for, after almost three months of constant issues?

The main problems I experienced with Glamira:
— Quality issues.
— No-return policy for crypto payments (although their website heavily advertises 60-day returns and free size changes, this important rule is hidden in the FAQ).
— Extremely slow technical team: it took them almost 3 weeks to locate my payment for the second order, even after I involved their payment provider.
— Slow decision-making: it took nearly two months to propose a “solution,” which was not acceptable considering everything that had happened.

August 3, 2025
Unprompted review

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