Golden Nile Reviews 805

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superior quality of the products, noting that they often exceed expectations and match the website's depictions accurately. Consumers appreciate the reasonable prices, especially considering the craftsmanship and materials used. People highlight the exceptional delivery service, frequently mentioning the speed and efficiency with which their orders arrive. Many reviewers also commend the customer service team for their knowledge, courtesy, and helpfulness in resolving issues and guiding purchases. The ordering process is described as easy and well-organized, contributing to a seamless and satisfying shopping experience.

Based on these reviews

Rated 5 out of 5 stars
Verified

The rug is perfect for our bedroom because it is bright, full of color and cushy on our bare feet. The order was filled quickly and the rug itself exceeded our expectations. We will always look first... See more

Rated 5 out of 5 stars
Verified

Am very happy with my Serapi rug. The only problem was the UPS which failed to deliver on notified date, then emailed notice for delivery for next day before 7 pm but did not show until 8 pm. UPS ma... See more

Rated 5 out of 5 stars
Verified

The Peshawar rug is beautiful and looks so well in our dining room. My husband and I are both thrilled with it. The shipment arrived quickly (six days from order to arrival, even over a holiday weeken... See more

Rated 5 out of 5 stars
Verified

Great experience with GN. Very fast shipment. Very happy with quality of rugs. Pics on website very realistic. Bought three (so far!) in separate transactions. Will probably shop again.

Rated 5 out of 5 stars
Verified

I asked to FaceTime so I could see my rug. Outstanding communication with Golden Nile. Checkout was easy, I called my order in. Delivery was easy!!! I will send pics of my room when it’s complete. Tha... See more

Rated 5 out of 5 stars
Verified

The representative I worked with was knowledgable, courteous, and helpful. The three rugs we purchased were delivered within three days. They were well packed, and exceeded our expectations from the p... See more

Rated 5 out of 5 stars
Verified

Golden Nile Rugs is hands down the best online rug company I’ve ever dealt with. Their customer service is always extremely friendly, helpful, and consistent — they truly make you feel like a va... See more

Rated 5 out of 5 stars
Verified

We love the rug we purchased. Folks at Golden Nile were very responsive to our questions. Communication during shipping was great. We couldn’t be more pleased.

Rated 5 out of 5 stars
Verified

Was having trouble with payment and called to be assisted by a helpful woman who guided me to completing the transaction. My rug came quickly and is just beautiful!

Rated 5 out of 5 stars
Verified

The rug is beautiful, although the colors are little bit more muted than in the photos; it is soft, there is no smell and I like that the pile is not looped - no temptation for my cats to claw at it.... See more

Rated 5 out of 5 stars
Verified

Rug was as advertised. I was skeptical, but impressed by what I received. Prices are more wholesale, which is excellent. Shipping was very quick and free.

Rated 5 out of 5 stars
Verified

I love the little rug I ordered from you! It is exquisite and fits into my decor beautifully. The rug arrived in 1 day - excellent service! This was a very good value, and I am sure I will be orderi... See more

Rated 5 out of 5 stars
Verified

I like that I see the actual carpet that I was purchasing. It is very high-quality and very lovely. It arrived quickly and without damage.

Rated 5 out of 5 stars
Verified

Beautiful rugs! Just as pictured and described. Fast shipping. Extremely happy with everything.

Rated 5 out of 5 stars
Verified

beautiful quality rugs. LOVE the purchases and the speed, efficiency and quality of the shipping and delivery was amazing. Thanks very much. Daryl

Rated 5 out of 5 stars
Verified

I’ve used Golden Nile for all of my area rugs. They’re all beautiful! What you see on their website is what you get. The delivery is really quick. I’ve shopped many sites and this is the best quality... See more

Rated 5 out of 5 stars
Verified

I purchased a hand-knotted wool rug. It is absolutely beautiful. Excellent quality. Golden Nile's customer service was very helpful.

Rated 5 out of 5 stars
Verified

You made it very simple to find and buy a beautiful carpet. It was delivered quickly and in perfect shape.

Rated 5 out of 5 stars
Verified

The rug is exactly what I expected and delivery was quick. I am very happy with my purchase.

Rated 5 out of 5 stars
Verified

Great quality. Prompt service. Have purchased from Golden Nile multiple times. Would do so again.

Rated 5 out of 5 stars
Verified

I love the inventory, the ease of ordering, and most especially the price and speed of delivery

Rated 5 out of 5 stars
Verified

Beautiful unique rugs, great customer service, very reasonable pricing, quick delivery; what's not to love?

Rated 5 out of 5 stars
Verified

My 9x12 ft rug is thick, lush and soft to touch. Awesome quality. Very pleased. My 2nd purchase.

Rated 5 out of 5 stars
Verified

Well organized website with extensive selection of rugs. Easy checkout and timely delivery.

Rated 5 out of 5 stars
Verified

Beautiful rugs. Fast delivery. Reasonable prices. Wonderful customer service.

Rated 5 out of 5 stars

Beautiful, beautiful patterns, wonderful quality. The traditional range, ( my personal choice), is moorish and luxurious. Will shop again.

Rated 5 out of 5 stars

I wrote a review that I was dissatisfied my rug hadn't been delivered yet. The Owner of the Golden Nile called me, expressing concern and empathy at my frustration with UPS. The Owner took control of... See more

Rated 5 out of 5 stars

Golden Nile has an incredible selection of beautiful, high quality rugs. Their website was easy to navigate, and the customer service was very helpful when I had questions about the material

Rated 5 out of 5 stars

The delivery was remarkably quick – even earlier than expected! The customer service team were exceptionally helpful in resolving a small query promptly and pleasantly. A great experience overall.

Rated 5 out of 5 stars

Golden Nile offers beautiful jewelry with excellent craftsmanship. The pieces look elegant, and the service is professional and reliable!

Rated 5 out of 5 stars

Fast shipping, eco-friendly packaging, and great quality! The rug looks exactly as shown and has completely transformed my transitional farmhouse space. A pad is essential, and the design is versatile... See more

Rated 5 out of 5 stars

The carpet I received matched the online photo perfectly. In fact, the quality of the weave and the plush texture were even better than I expected. It was extremely well-packaged and arrived via FedEx... See more

Rated 5 out of 5 stars

I asked to FaceTime so I could see my rug. Communication with Golden Nile was outstanding. Checkout was easy—I called in my order. Delivery was hassle-free! I’ll send pictures of my room once it’s com... See more

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Company details

  1. #2 of 15 best companies in Rug Store
  2. #12 of 162 best companies in Furniture Store

Information provided by various external sources

At GoldenNile.com we strive for the satisfaction of our customers. We try to do everything humanly possible to gain the trust of all buyers. We provide a place for buyers to have a educated and satisfying experience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

805 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars

The carpet I received matched the…

The carpet I received matched the online photo perfectly. In fact, the quality of the weave and the plush texture were even better than I expected. It was extremely well-packaged and arrived via FedEx in just a few days.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Fast shipping

Fast shipping, eco-friendly packaging, and great quality! The rug looks exactly as shown and has completely transformed my transitional farmhouse space. A pad is essential, and the design is versatile enough to complement any decor with matching colors. A fantastic purchase!

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

I asked to FaceTime so I could see my…

I asked to FaceTime so I could see my rug. Communication with Golden Nile was outstanding. Checkout was easy—I called in my order. Delivery was hassle-free! I’ll send pictures of my room once it’s complete. Thanks, Golden Nile!!!

October 2, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

So Easy To Deal With!

I asked to FaceTime so I could see my rug. Outstanding communication with Golden Nile. Checkout was easy, I called my order in. Delivery was easy!!! I will send pics of my room when it’s complete. Thanks Golden Nile!!!!

September 29, 2025
Rated 5 out of 5 stars

Fast Delivery, Friendly Assistance

The delivery was remarkably quick – even earlier than expected! The customer service team were exceptionally helpful in resolving a small query promptly and pleasantly. A great experience overall.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

An Excellent Website!

The rug is perfect for our bedroom because it is bright, full of color and cushy on our bare feet. The order was filled quickly and the rug itself exceeded our expectations. We will always look first at Golden Nile’s website.

August 25, 2025
Rated 5 out of 5 stars
Verified

Unmatched Quality and Customer Loyalty. Truly the Best in the Business

Golden Nile Rugs is hands down the best online rug company I’ve ever dealt with. Their customer service is always extremely friendly, helpful, and consistent — they truly make you feel like a valued customer every single time.

What really sets them apart is their loyalty to their customers and the incredible quality of their rugs. I’ve purchased several, and each one has been absolutely stunning. These are not just ordinary rugs — they’re hand-knotted, durable, and clearly crafted in some of the most respected rug-making regions of the Middle East. You can see and feel the quality immediately.

Their prices are more than fair for the level of craftsmanship you receive, and the shipping is always fast and reliable. I’ve never had a single issue with an order — every rug has arrived in perfect condition and exceeded expectations.

Golden Nile sets the gold standard for what an online rug shopping experience should be. Highly recommended! Thank you!

June 16, 2025
Rated 5 out of 5 stars

Beautiful

Beautiful, beautiful patterns, wonderful quality. The traditional range, ( my personal choice), is moorish and luxurious.
Will shop again.

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Changed my Opinion

I wrote a review that I was dissatisfied my rug hadn't been delivered yet. The Owner of the Golden Nile called me, expressing concern and empathy at my frustration with UPS. The Owner took control of the situation, calling UPS to find out where my rug was. The fact that he did that, and took the time to call me was amazing and exactly the kind of customer service that should be rewarded with repeat business! Thank you Abriham!

May 29, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Beautiful rug with fast, easy ordering

The Peshawar rug is beautiful and looks so well in our dining room. My husband and I are both thrilled with it. The shipment arrived quickly (six days from order to arrival, even over a holiday weekend). It came well packaged and arrived in perfect condition. The price was attractive and the quality of product superb. Thank you Golden Nile!

May 23, 2025

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