Grayson Living Reviews 954

Shopping checkout billing discounts all were excellent The only thing I found that would be helpful is an explanation why it takes 2 weeks to pull and ship from your warehouse. Update have you... See more

Online ordering went well and ended up with an unexpected discount at checkout which was awesome. Followed up on three business days to let me know when expected shipping was going to be

This is the third time I have purchased from Grayson Living. The first time I got my product 8 months after it was estimated. The second time 14 months after my purchase GL said they would not be abl... See more

Good web site--easy to research items--now pursuing your DR table options to pair with the pendant over the table.

Shopping on their site was really easy. I loved the option of submitting an offer! Good communication and I can’t wait for my chairs to be delivered. Would definitely use again!

For three weeks, I compared prices on my chairs with several different companies. Grayson had the best prices I could find but more importantly allowed me an opportunity to make an offer on my chairs.... See more

We had a great experience. We were looking to buy new dinning room furniture , after looking at several companies we were thinking we would buy thru Grayson Living , Kyle an online person closed t... See more

I live in Houston Texas and the Interior Designer that I am partnering with was familiar with your store and product so I reached out and was put in contact with Kyle Krynski, which was a true blessin... See more

This is my third major purchase from Grayson Living. I have consistently found their prices to be significantly less than Perigold for the same pieces, to the point I have deleted my Perigold app, an... See more

I actually bought six of your Cara Cole chairs. I made an offer you accepted it. The chairs were delivered perfectly. The delivery service was very conscientious about that delivery. I actually needed... See more

Wish I would have known about the vendor being closed before I ordered. Grayson indicated 5-8 days for shipping. This will add another week to time before shipped.

Honestly the thing that was the most pleasant about the purchase was working with Stevan at the Grayson location in Beverly Hills. Thank you Stevan for helping us make this purchase fun :) - Mike &... See more

Outstanding customer service from the day of purchase to the day of delivery The Grayson staff members kept us updated throughout the process This is our first purchase through Grayson Living and... See more

I thought what a wonderful thing you have going to let us make an offer which may allow us to purchase the piece of furniture we love, YOU DID ACCEP MY OFFER ON ONE ITEM AND MET ME HALF WAY ON THE OT... See more

All was fine until we were putting together the last of 6 chairs we bought from them. One leg on the last chair had a hole mis-drilled so it wouldn't line up for assembly. Sent specific details and... See more

I bought a beautiful console from Grayson. The console was packed extremely well but there were some minor flaws that I discovered upon opening the packaging. I followed their claim process and sub... See more

Order is significantly delayed and I've already been charged. There was no indication on your site that there would be a delay. Your return policy is not in line with other online sites.

I had several problems, that your customer service rep, Ben,resolved each and every problem. He has patience, followed up with a phone call to me, and resolved each and every issue. He truly knows h... See more

I was not able to use a coupon code despite receiving multiple offers nor was I able to “suggest a price” for my items- as advertised. After purchase, received an updated shipping date that was three... See more

The graysonliving.com website is easy to access and maneuver when making a purchase. And graysonliving.com offers great products at a great reasonable price that the average worker can afford to add a... See more

Grayson’s made my purchase very easy, if my delivery stays on track then I would say 100% I would order again from them ! Great customer service .

I appreciate the willingness to work with customers on a price. I did lose contact with the customer service rep for four days before I reached out again. I’m not sure what happened with that, but onc... See more

Thank you for your helpful customer service! We have been eyeing the Americana Bombay nightstands for a few months. We recently bought a brand new home and I know they will look fabulous in our bedroo... See more

During our home remodel, we have purchase a lot of items from Grayson Living. Each experience has been exceptional. The people are friendly and very helpful. The ease of doing business with them is... See more

Grayson Living is always great. We’ve order several times from them and always been happy with the experience. Customer service is also great when I’ve called with questions and once canceled an item... See more

Came back with a good price & communication was good just wish I could have gotten white glove delivery on such an expensive pc. Like Wayfair does,I’am not sure how to get it in the house.

I was looking for a coffee table that I saw elsewhere, saw that Grayson Living carried it. I had time to wait until it went on sale, was pleasantly surprised with the price. I put my email address and... See more

Although it did take a week to get an email response, the offer provided was worth the wait (Global Views small parcel at $99 shipping was a little nutty). I did appreciate the shipping discount. Than... See more

I ordered a coffee table online from Grayson. Communications were good to advise when I could expect delivery. I love the text updates, and the fact that the online system was updated. The delivery... See more

I was impressed with this store. When I had a question, I called and a live person at the store answered immediately, and he was very helpful. Communication throughout the process was great, and the... See more

As an interior design professional, it is importance to have access to high quality luxury brands at great prices and white glove service. The team at Grayson is amazing to work with!

I have purchased numerous pieces through Grayson and they have always been wonderful to deal with. Great amount of curated and high quality inventory, along with exceptional customer service make Gray... See more

Rika, the person I spoke with on the phone was amazing. She was so responsive and followed up to insure I could order what I wanted. She needs to be recognized for creating a very happy new customer... See more

I love the option of being able to give an offer on an item. Love that there’s no taxes outside of CA & shipping is free. I was upset that an initial offer was made to me & upon executing was told t... See more

Was referred by my interior designer. Price was decent and shipping is free.

Nick was so terrific. Helpful and informative and went the extra mile to get us the info we needed to make our purchase decision

My shopping experience was great. Angela and Reza were very patient, helpful and very professional. At the end I loved what I purchased and for sure I will recommend Greyson to all my friends. Thank y... See more

Customer Service agent was very responsive and addressed my area of concern in an efficient and timely manner. Great service.

I’ve ordered merchandise from Grayson previously, and my order was processed quickly, and the delivery was fast. The products you sell are of the highest quality, and the website is easy to navigate.... See more

I had to email Grayson living a few times before I placed my order. I had questions about done counter stools. They promptly answered all my questions. I have not received them yet, but I am looking... See more

Great communication in chat on website. Can actually understand people and have critical thinking skills to help.

Steve Todd has made all 6 of my transactions perfect. Highly recommend.

Great communications. Answered questions and calls promptly and with great patience.

The process was easy and efficient. I needed to modify my order and your service team was responsive and informative.

Nick was very helpful on shipping navigation. Website easy to use to place order.

Ease of ordering; item in stock

Great selection, easy order process and easy delivery process.