HDFC Bank Reviews 610

TrustScore 1.5 out of 5

1.4

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Customers express widespread dissatisfaction with various facets of the company, including the quality of service provided. Consumers are particularly concerned about the level of customer support they receive. People also report issues with payments, indicating potential problems with the company's financial processes. Furthermore, reviewers express negative opinions about the staff and the overall contact experience, suggesting that these areas need improvement.

Based on these reviews

Rated 1 out of 5 stars

It worst bank. Can't reach customer care, Relationship manager help less, No update on address change even after 15 days also, If i visit the branch, they are saying there is system error please fil... See more

Rated 1 out of 5 stars

One of the worst banks. I regret opening an account here. I called customer service so many times and you can find some extremely rude service. They are very hesitant to even give us the call referenc... See more

Rated 1 out of 5 stars

Can I give a minus 1 star? Login problems every month takes 1-2 days and several calls to fix it and since my account id and passwords are stored on my computer it is always their technical issue reje... See more

Rated 1 out of 5 stars

I had an HDFC NRI account for many years and they gave me a card that would not work in petrol bunks when I am travelling. They refused to give me a debit card. I moved to IC IC I bank and I am... See more

Rated 1 out of 5 stars

This has been one of the most disappointing banking experiences I have encountered in India. I paid an amount exceeding my credit limit based on the assurance provided by a bank officer. However, with... See more

Rated 1 out of 5 stars

My bank account is in hdfc bank hdfc bank has started looting people on cash deposit. Taking excessive fines.. For this reason, no one should open an account in this bank. In the month of N... See more

Rated 1 out of 5 stars

Normal banking is fine… when push comes to shove, such as disputes and other technical problems, support people have next to zero knowledge and any intentions to fix it. Avoid it. I’m looking into... See more

Rated 1 out of 5 stars

Rating in minus. Worst worst worst service from Shivaraj Koliwad HDFC davangere branch. Request people not to believe these bank employees as they explain about their bank services as they are givin... See more

Rated 1 out of 5 stars

I taken a forex card for my Dubai tourism. In Dubai I found that I couldn't swipe not can withdraw money by card. I contact my home branch Sangli. They told some steps to activate and asked me to writ... See more

Rated 1 out of 5 stars

Sir My FD with HDFC break by cyber hackers & withdraw 1.98 lacs.I intimated to bank personally within 20 minutes & blocked my Account. For this incident bank deducted 13K as premature FD closer wh... See more

Rated 1 out of 5 stars

Absolutely the worst bank to deal with. Their customer support is careless, unresponsive, and completely lacking seriousness. Even after repeated follow-ups, there’s no ownership or urgency to resol... See more

Rated 1 out of 5 stars

I bought a Nexon EV in Nov 22 through loan from HDFC. I was surprised when i asked for prepayment of loan. Customer care would not respond over email. Calling customer care was futile. I managed t... See more

Rated 1 out of 5 stars

I have a current account in HDFC, It was opened 3 weeks back. Since then I have been struglig to get financial rights. We clearly gave instructions to branch people and have already give request for... See more

Rated 1 out of 5 stars

My saving accounts and demat accounts are not able to close with bank due to various reason like attitude of bank not to close accounts and delaying by giving various reasons charges are claiming in s... See more

Rated 1 out of 5 stars

Hdfc deduct charges as if their father's own property that we took as deposits for saving and current account. They took almost 5 lacs inr in the last 3 years putting all sort of charges in both savin... See more

Rated 1 out of 5 stars

I received more than 500 phone calls from HDFC BANK loan department. In spite of repeated feedback to remove my name from the list, they didn’t do anything. HDFC BANK Created huge mental torture to th... See more

Rated 1 out of 5 stars

Very poor service. Inspite of reminders they have stopped online transactions. We are unable to do any transaction for The poly Kids GMS branch account in Dehradun. KYC has been done about a month ago... See more

Rated 1 out of 5 stars

+91 98195 01511 this is hdfc staff no what's name is riya she is calling me regarding credit card payment. She call me and give mobile her boyfriend he talking me like a chapri guy like a roadside rom... See more

Rated 1 out of 5 stars

Hdfc bank is not user friendly. They could not help in making an international transfer just to malaysia another asian country after all. The bank employees say that international transactions are tak... See more

Rated 1 out of 5 stars

Worst possible bank ever!! Horrible customer service- over phone and email. Even when I write from my "registered" email, the reply asks me to write from my registered email!! This happens only when I... See more

Rated 1 out of 5 stars

In Feb '25, I online transferred Rs. 2 lakh from my ICICI bank account to my joint account with my wife at GZB UP branch, HDFC Bank. By mistake, I wrote our HDFC account No. wrong. But all other infor... See more

Rated 1 out of 5 stars

It was the worst experience I ever had To get the CC for my vehicle the person named 'Saneesh' from HDFC Bank who helped me did not say anything until the moment the vehicle key was handed ove... See more

Rated 1 out of 5 stars

There was a lonI had an HDFC loan for 6 years. When I finally tried to close it, the bank gave me a closing amount. Due to an error, the customer care executive informed me ₹40 less than t... See more

Rated 1 out of 5 stars

Do not live in India, and trying to log in to netbanking app, but am now required to provide SMS verification code. How do these people expect foreign residents to log in? My foreign number is... See more

Rated 1 out of 5 stars

Hdfc nadiad very bad service Arpit shah sells the life policy without explanation and then once its done he doesn’t care if clients gets the documents before I agree to buy policy he agreed to send... See more

Rated 1 out of 5 stars

HDFC Bank Branch- Baldeo (8602) Mai khud HDFC Bank mai job kr chuka hun isliye HDFC k bare mai bahut kuch janta hun , achha organization h uper level pr bahut hi thik log h jo drive krte h . m... See more

Rated 1 out of 5 stars

I took home loan, and they asking do insurence on that property do they gave another loan , now I am paying 10.75% extra intrest on insurence.loan from past 05 years ....no transpercy please avolide... See more

Rated 1 out of 5 stars

Bank has own policies to harass customers and snatch money in whatever way possible. No solution is provided to the customer. I am disappointed the way this bank is looting customers, harassing them a... See more

Rated 1 out of 5 stars

I thought it was just collection agencies that are rude to customers but the managers are even worse. Even after agreeing to make payments and just asking for extended time, the manager- "Hari" star... See more

Rated 1 out of 5 stars

Worst bank I have ever dealt!!!zero star customer service staff who doesn’t know how to update an international phone number in NRI Account as they have updated my phone number in wrong format which... See more

Rated 1 out of 5 stars

I purchased a forex card from hdfc through its net banking system. Money was debited to my account post confirmation. However I never received an email or an sms conformation for the service purchas... See more

Rated 1 out of 5 stars

Most pathetic bank and service. I will definitely shut all my connections from this ASAP. They were good in the beginning but now they are doing nothing to improve in-fact they have became the money m... See more

Rated 1 out of 5 stars

Worst banking process and the bank never bother about the customer. Nowadays Government banks are working much faster than this HDFC. For a simple work we need to wait in days and weeks. Very worst ex... See more

Rated 1 out of 5 stars

I applied load and credit card with hdfc and my data has been shared to fraudsters and financial fraud happened with me. I reported issue with HDFC team and did not get any help.

Rated 1 out of 5 stars

Poor service and attitude. You have to give justifications for your own money. This is what happens when a bank becomes too big. Switch to IDFC or any other small banks.

Rated 1 out of 5 stars

Very poor response from the credit card department, especially from Mr. Shaiju. I had a very bad experience with him. I don't understand why the bank employs such irresponsible individuals in this pos... See more

Rated 1 out of 5 stars

Very pathetic service for my current account opening in the Ponda, upper bazaar branch , Goa. Team totally inexperienced to handle even the basic documentation for account opening process. Multiple er... See more

Rated 1 out of 5 stars

I had a very disappointing experience with HDFC, and based on that, I cannot recommend this bank to anyone.

Rated 1 out of 5 stars

Credit card lete samay bataya gya tha life time card free hai uske bad 580 rs debit kr leya gya mai customer care ko phone kr rha the use bad total 1180 debited kr leye gya bad me customer care wale... See more

Rated 1 out of 5 stars

Just like another user said, NRI's should NOT use this bank. I primarily live abroad so I registered my foreign number with the bank. Now I'm in India to visit family and am super frustrated using th... See more

Rated 1 out of 5 stars

Disappointed with HDFC Bank's services. Money was deducted from my account without any notification or warning. Tried contacting customer care, but no help was provided. 😡

Rated 1 out of 5 stars

while taking a loan, the agent never told me that if you close the loan before terms then you have to pay with your money not from bank to bank close, so, after one year when closed the existing loan... See more

Rated 1 out of 5 stars

One of the worst banking experience. They will force you to open a bank account and sell credit card if you want to take home loan or a top up. They will give fake promises that loan will be proces... See more

Rated 2 out of 5 stars

This bank has overconfidence that it is the largest private bank in India and labelled as 'too big to fail'. They know customers will trust them with their money because of the size. That has made th... See more

Rated 1 out of 5 stars

HDFC and it's affiliates has been successfully awarded the skill or hiring and retaining human garbage. Recently HDFC manager was charged with theft. The staff donot even know file Kyc or do... See more

Rated 1 out of 5 stars

Extremely disappointed with the unethical behavior of HDFC Bank’s Sarita Vihar branch. My salary account was converted to a Premium Account without my consent, and unauthorized charges were deducted... See more

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1.4

Bad

TrustScore 1.5 out of 5

610 reviews

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Rated 1 out of 5 stars

I'm extremely disappointed with HDFC…

I'm extremely disappointed with HDFC Bank's service. I've been charged fees without any prior notification or clear explanation. When I checked my account statement, I discovered multiple deductions that I was never informed about.
The way these charges are applied—without notice or consent—feels deliberately designed to take advantage of customers. Many people don't check their statements regularly, and the bank seems to rely on this. This practice is unethical and damages customer trust completely.

December 9, 2025
Unprompted review
Rated 1 out of 5 stars

Worst bank in India

This has been one of the most disappointing banking experiences I have encountered in India. I paid an amount exceeding my credit limit based on the assurance provided by a bank officer. However, without informing me, the officer proceeded to restructure the loan. Several years later, an additional amount was debited from my account without prior notice. I strongly advise caution when considering opening an account with this bank.

December 4, 2024
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Rated 1 out of 5 stars

Bank thinks they are the boss

I had an HDFC NRI account for many years and they gave me a card that would not work in petrol bunks when I am travelling. They refused to give me a debit card.

I moved to IC IC I bank and I am very happy.

I thought my reviews would be an anamoly. Looks like there are many dissatisfied customers like myself.

December 17, 2024
Unprompted review
Rated 1 out of 5 stars

One of the worst banks

One of the worst banks. I regret opening an account here. I called customer service so many times and you can find some extremely rude service. They are very hesitant to even give us the call reference number. Anything you ask, they ll say we cant say that, may be that, may be this... dont know anything for sure. Useless customer service and bank.

December 2, 2025
Unprompted review
Rated 1 out of 5 stars

It was the worst experience I ever had

It was the worst experience I ever had
To get the CC for my vehicle
the person named 'Saneesh' from HDFC Bank who helped me
did not say anything until the moment the vehicle key was handed over.
At the last minute he said the CC was not ready and that he would still take more days
No one should fall for this again.
After all the papers were completed, no matter how many times I called,
he wouldn’t pick up the call , he even cut the calls.
I have a very bad opinion about this.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Can I give a minus 1 star

Can I give a minus 1 star? Login problems every month takes 1-2 days and several calls to fix it and since my account id and passwords are stored on my computer it is always their technical issue rejecting passwords and even my correct telephone number. Also, it has been a month and a half since I sent some money to SBI account and they never received it (verified account where I have successfully sent money before at least a dozen times) and still not been able to resolve it after a dozen calls and not been able to recover my money. I wish that RBI would ban HDFC from India and kick them out. They have made my life a living hell and too complicated for me to switch the banks.

October 14, 2025
Unprompted review
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Rated 1 out of 5 stars

HDFC and it's affiliates has been…

HDFC and it's affiliates has been successfully awarded the skill or hiring and retaining human garbage.
Recently HDFC manager was charged with theft. The staff donot even know file Kyc or do a currency exchange. India national enemy is not Pakistan or China, it's HDFC that will not even transfer money to a charity or deposit cheques.
HDFC public enemy #1
I have never met a helpful HDFC employee. Modi shut this bank and it's divisions down.
HDFC management to community environmental clean up as there punishment,it should also be televised. HDFC owes every Indian a public apology.
They even mailed some ones ID.
If u want to find India human garbage contact HDFC.

November 28, 2025
Unprompted review
Rated 1 out of 5 stars

Worst service in Foreign tour.

I taken a forex card for my Dubai tourism. In Dubai I found that I couldn't swipe not can withdraw money by card. I contact my home branch Sangli. They told some steps to activate and asked me to write a mail to forex customer care. I did both things but through out my tour I didn't get the solution of such a small problem. My RM Mr. Sandeep Patil even stopped receiving my call. Such a worst service, even though I am Privilege customer of the bank.

November 26, 2025
Unprompted review
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Rated 1 out of 5 stars

It worst bank

It worst bank. Can't reach customer care, Relationship manager help less, No update on address change even after 15 days also, If i visit the branch, they are saying there is system error please fill the application which will take more than 4 days..
Don't know how and where customer get addressed.

November 26, 2025
Unprompted review
Rated 1 out of 5 stars

HDFC Should Learn Customer Care from SBI

There was a lonI had an HDFC loan for 6 years. When I finally tried to close it, the bank gave me a closing amount. Due to an error, the customer care executive informed me ₹40 less than the actual amount. I paid what they told me, and afterward they said I still had ₹40 pending. When I explained that they had given the wrong amount and asked them to settle such a small balance, they simply disconnected the call.

To make things worse, they refused to give anything in writing through email. They insisted everything must be done only through calls.
On the portal, my loan showed as CLOSED, so I assumed the ₹40 was adjusted. But now, suddenly, they have generated a ₹571 bill just because that ₹40 wasn’t paid. This is extremely unprofessional.

I have been with HDFC for 9 years, but their service and customer loyalty are shockingly poor.

During COVID, when I lost my job and struggled to pay the EMI, their employees used to harass me on calls and even accessed my phone logs, because their app requires that permission. They even contacted my coworkers in the office after getting my employer’s details from the bank. It was humiliating and unacceptable.

On the other hand, I want to appreciate SBI, who supported me during the same time. They called only my parents—not my colleagues—and handled everything with respect. That is what real professionalism looks like.
HDFC should learn something from SBI.

Overall, my experience with HDFC has been cheap, disappointing, and stressful. I regret trusting this bank for so many years.

November 26, 2025
Unprompted review
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