It worst bank. Can't reach customer care, Relationship manager help less, No update on address change even after 15 days also, If i visit the branch, they are saying there is system error please fil... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Bakwas bank and bakwas employs of hdfc…
Bakwas bank and bakwas employs of hdfc bank specially udaipur hiran magri branch third class service farji bank
I'm extremely disappointed with HDFC…
I'm extremely disappointed with HDFC Bank's service. I've been charged fees without any prior notification or clear explanation. When I checked my account statement, I discovered multiple deductions that I was never informed about.
The way these charges are applied—without notice or consent—feels deliberately designed to take advantage of customers. Many people don't check their statements regularly, and the bank seems to rely on this. This practice is unethical and damages customer trust completely.
The Worst experience phone Banker lady
The Worst experience phone Banker lady
bad service any process
bad service any process
and more waiting time
bad staff
Worst bank in India
This has been one of the most disappointing banking experiences I have encountered in India. I paid an amount exceeding my credit limit based on the assurance provided by a bank officer. However, without informing me, the officer proceeded to restructure the loan. Several years later, an additional amount was debited from my account without prior notice. I strongly advise caution when considering opening an account with this bank.
Bank thinks they are the boss
I had an HDFC NRI account for many years and they gave me a card that would not work in petrol bunks when I am travelling. They refused to give me a debit card.
I moved to IC IC I bank and I am very happy.
I thought my reviews would be an anamoly. Looks like there are many dissatisfied customers like myself.
One of the worst banks
One of the worst banks. I regret opening an account here. I called customer service so many times and you can find some extremely rude service. They are very hesitant to even give us the call reference number. Anything you ask, they ll say we cant say that, may be that, may be this... dont know anything for sure. Useless customer service and bank.
It was the worst experience I ever had
It was the worst experience I ever had
To get the CC for my vehicle
the person named 'Saneesh' from HDFC Bank who helped me
did not say anything until the moment the vehicle key was handed over.
At the last minute he said the CC was not ready and that he would still take more days
No one should fall for this again.
After all the papers were completed, no matter how many times I called,
he wouldn’t pick up the call , he even cut the calls.
I have a very bad opinion about this.
Can I give a minus 1 star
Can I give a minus 1 star? Login problems every month takes 1-2 days and several calls to fix it and since my account id and passwords are stored on my computer it is always their technical issue rejecting passwords and even my correct telephone number. Also, it has been a month and a half since I sent some money to SBI account and they never received it (verified account where I have successfully sent money before at least a dozen times) and still not been able to resolve it after a dozen calls and not been able to recover my money. I wish that RBI would ban HDFC from India and kick them out. They have made my life a living hell and too complicated for me to switch the banks.
Not good customer support and service.
My baRegarding discontinuation of cash deposit penaltynk account is in hdfc bank hdfc…
My bank account is in hdfc bank hdfc bank has started looting people on cash deposit.
Taking excessive fines..
For this reason, no one should open an account in this bank.
In the month of November, if I made a cash deposit of Rs.130,000 in my account, I have been fined almost Rs.2000 by the bank.
HDFC and it's affiliates has been…
HDFC and it's affiliates has been successfully awarded the skill or hiring and retaining human garbage.
Recently HDFC manager was charged with theft. The staff donot even know file Kyc or do a currency exchange. India national enemy is not Pakistan or China, it's HDFC that will not even transfer money to a charity or deposit cheques.
HDFC public enemy #1
I have never met a helpful HDFC employee. Modi shut this bank and it's divisions down.
HDFC management to community environmental clean up as there punishment,it should also be televised. HDFC owes every Indian a public apology.
They even mailed some ones ID.
If u want to find India human garbage contact HDFC.
Worst service in Foreign tour.
I taken a forex card for my Dubai tourism. In Dubai I found that I couldn't swipe not can withdraw money by card. I contact my home branch Sangli. They told some steps to activate and asked me to write a mail to forex customer care. I did both things but through out my tour I didn't get the solution of such a small problem. My RM Mr. Sandeep Patil even stopped receiving my call. Such a worst service, even though I am Privilege customer of the bank.
They don't even deserve Zero wish we…
They don't even deserve Zero wish we had minus scale.
Grate Bank or yha par Lunch break nahi…
Grate Bank or yha par Lunch break nahi hota ☺️
It worst bank
It worst bank. Can't reach customer care, Relationship manager help less, No update on address change even after 15 days also, If i visit the branch, they are saying there is system error please fill the application which will take more than 4 days..
Don't know how and where customer get addressed.
HDFC Should Learn Customer Care from SBI
There was a lonI had an HDFC loan for 6 years. When I finally tried to close it, the bank gave me a closing amount. Due to an error, the customer care executive informed me ₹40 less than the actual amount. I paid what they told me, and afterward they said I still had ₹40 pending. When I explained that they had given the wrong amount and asked them to settle such a small balance, they simply disconnected the call.
To make things worse, they refused to give anything in writing through email. They insisted everything must be done only through calls.
On the portal, my loan showed as CLOSED, so I assumed the ₹40 was adjusted. But now, suddenly, they have generated a ₹571 bill just because that ₹40 wasn’t paid. This is extremely unprofessional.
I have been with HDFC for 9 years, but their service and customer loyalty are shockingly poor.
During COVID, when I lost my job and struggled to pay the EMI, their employees used to harass me on calls and even accessed my phone logs, because their app requires that permission. They even contacted my coworkers in the office after getting my employer’s details from the bank. It was humiliating and unacceptable.
On the other hand, I want to appreciate SBI, who supported me during the same time. They called only my parents—not my colleagues—and handled everything with respect. That is what real professionalism looks like.
HDFC should learn something from SBI.
Overall, my experience with HDFC has been cheap, disappointing, and stressful. I regret trusting this bank for so many years.
Disappointed with HDFC Bank's services
Disappointed with HDFC Bank's services. Money was deducted from my account without any notification or warning. Tried contacting customer care, but no help was provided. 😡
The worst service I have seen in my…
The worst service I have seen in my entire life
Normal banking is fine… when push comes…
Normal banking is fine… when push comes to shove, such as disputes and other technical problems, support people have next to zero knowledge and any intentions to fix it.
Avoid it. I’m looking into better options
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








