I have always wanted to visit Auschwitz and I am so glad I did. We went in Dec which is low season apparently, however the queues told a different story. Be prepared to wait a little as it is very b... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
- #147 of 197 best companies in Travel Agency
About Headout
Written by the company
Headout is home to the world’s best real-life experiences - from expert-led tours to incredible landmarks, activities, events, and everything in between. Its mission is to inspire people to get up and close with the world we live in by building the most seamless and affordable booking platform. So far, Headout has served more than 30 million guests from 196 countries across 81 destinations and is available in 9 languages. It has raised $60M+ from top-tier investors and is headquartered in New York with 9 global offices.
Contact info
Headout Inc., 82 Nassau St #60351, 10038, New York, United States
- +1 347 897 0100
- support@headout.com
- headout.com
Replied to 99% of negative reviews
Typically replies within 24 hours
It was such a most beautiful experience…
It was such a most beautiful experience that we met in Barcelona we had time full of happiness and joy thanks to give us a unforgettable memories that we took it with us to our home🙏❤️❤️
Very nice visuals and matching sound…
Very nice visuals and matching sound effects and effects
The view was spectacular even in bad…
The view was spectacular even in bad weather.
A genuinely brilliant trip on the…
A genuinely brilliant trip on the London Eye. We were very pleased that the queue was minimal; pre-booking paid off and we got a discount, and we got straight onto the wheel. The capsule was ideal—it was not too crowded, allowing everyone ample space to move and take photos. A major plus: the glass on the capsule was perfectly clean, which allowed for excellent, clear views of all the major landmarks. Highly recommend!
Initially I presumed lounge access…
Initially I presumed lounge access would be beyond my price range but was really surprised when I saw a discounted rate online. After my flight from Sydney and facing a 5hr layover, I was welcomed at reception and shown where to book my shower. The shower room was clean and the hot water and fluffy towel was very welcome. However the 20min time limit wasn't advised and only when I saw the notice in the shower room I realised there wouldn't be enough time for me to wash and dry my hair and redo make up. That wasn't a problem on this occasion. At 5.30am there was still a choice of seating area and a good choice of food at the buffet. The machine made surprisingly good cappuccino! I was delighted when a staff member suggested I might like to relocate seating to a booth with a spotlight - she had seen I was doing some embroidery and thought I might appreciate more light. My 3 hour stay was just right and the lounge was very quiet, comfortable and relaxing. Also a bonus was my gate was only a 5min walk away. I would recommend the Plaza Premium lounge for transmitting through Dubai and will definitely book again. Thank you
We booked through them to get tickets…
We booked through them to get tickets for Auswitz so will be able to by pass ques with pre bought ticket and transport with guide. WELL what a scam. We were supposed to be picked up at meeting point at 6.30am. But then get sent a message that we had to change time to 1.20am. Could not get hold of anyone to ask why? So with no sleep off we went to pick up point at 1.20am. Us along with many others were then just dropped off at the museum and left their at 2.30am for 5 hours in freezing cold and rain. Then the guides arrived who then bought our tickets not pre bought or avoiding ques!!! What a scam. I would never book through them again do not use 20 odd other people on the coach all the same experience.
Great experience, a cultural must
Great organisation
Most customer service staff speak decent English and are happy to assist
Museum and Dome of Napoleon are kept spotless
This Zoo well maintain the hygienic and…
This Zoo well maintain the hygienic and good atmosphere. Headoyt supported better offer to entry to all my family members 🌹
4500 years of extraordinaire
Beautiful, this experience will keep you speechless.
The experience with headout was smooth…
The experience with headout was smooth and amazing. So seemless that we didn't have to show the physical ticket anywhere and everything was done just with the digital QR code.
Going to use it again next time soon for sure.
Reliable, easy and fast process
It was easy buying the tickets, I did not need to change tickets. I went directly to the entrance and presented my ID. reliable, fast and easy process!
Simply amazing!
I went with my boyfriend not knowing exactly what we were expecting but it turned out to be one of the most exciting and fun things we did in our 5 days stay in Dublin!
We were part of the first morning group and our ticket included not only the self guided tour and free drink on the rooftop, but also the Guinness pint with your pic printed on it.
Since the beginning the staff was so nice and helpful, always willing to help you with anything and always greeting you with a smile. The tour started at the ground floor were one of the staff members briefly explained to us the tour and some fun facts and information about the establishment and once he was done explaining the self guided tour started. It was very intuitive since everything was well explained and the arrows on the floor and walls definitely helped with my orientation issues haha! The pictures, the environment, the sound and movies you were shown were stunning and absolutely made you immerse in the process of how one of the most famous beers in the world is made from scratch. We had some much fun because of how interactive was everything, from the tasting experience, where you were given a tiny sample of Guinness, to the rooftop, were you could admire not only the establishment but the whole city.
This experience definitely left us with some incredible memories and we do recommend it to anyone who has the chance to visit it!
Amazing Experiences Made Easy
Booking with Headout was a breeze! I found unique tours and activities that I wouldn’t have discovered otherwise. The platform is intuitive, and the booking process was fast and secure. Everything went smoothly, and the guides were fantastic. A brilliant way to experience new cities and attractions.
It was great
It was great, everything is very modern and maintained, all of the exhibits are amazing! I really enjoyed the jellyfish tanks the most.
It's was amazing trip we actually went…
It's was amazing trip we actually went on evening ride the sunset and lighting's was awesome. Totally loved and also recommend to book in head out ticket are so cheaper.
Very seamless and ticket was legit and…
Very seamless and ticket was legit and authentic.
Sensational guide
There was no guide in Portuguese but I managed to understand very well in Spanish and our guide was simply sensational. Without him I have no doubt that the tour would not be the same. Thank you
Booked shuttle bus
Booked shuttle bus to take us from krackow to Auschwitz, they took my money confirmed our tickets and then emailed me to cancel, 12 hours before we were due to go citing lack of availability? But you confirmed my ticket and took my money. Ok so never mind, I just booked the train instead at half the price. However, despite assuring me a refund was in the way, it appears it’s not and I now have to spend my time chasing this! I do not recommend this company, I feel they are selling tickets for things they dont have and then keeping your money! To me that’s a scammer
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








