First and foremost, my table is beautiful. It’s an art piece! The only reason I didn’t give them a 5 was because my delivery date was moved, but it did arrive and I was very happy with my product.
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Review summary
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Company details
- #94 of 162 best companies in Furniture Store
- #19 of 40 best companies in Bedroom Furniture Store
- #52 of 92 best companies in Decoration and Interior Design Store
- #2 of 3 best companies in Furniture Wholesaler
About Hedgeapple
Written by the company
From our vast collections to our practical interior design tools, how to guides, decorating ideas and videos, our aim is to provide you with a personalized experience that will fill you with inspiration and leave you feeling excited about your design journey at hedgeapple.
We are a small town business located in Lawrence, Kansas, in America's heartland. We run HedgeApple with the same care and personal service that is synonymous with small-town life. We pride ourselves on offering great products, great prices and great customer service.
Contact info
644 Locust St, 66044, Lawrence, United States
- 785-856-2013
- info@hedgeapple.com
- hedgeapple.com
Replied to 100% of negative reviews
Typically replies within 24 hours
Delivery
I took time off from work, spent the entire day waiting for my delivery only to be utterly disappointed with a no show by metropolitan warehouse and delivery. This was not the first time Metro stiffed me and postponed my delivery date.

Reply from Hedgeapple
Artsy center coffee table
First and foremost, my table is beautiful. It’s an art piece! The only reason I didn’t give them a 5 was because my delivery date was moved, but it did arrive and I was very happy with my product.
Hedgeapple & Amber are great to work with!
I've worked with Amber on my orders. She is extremely helpful and proactive in sharing information about timing of shipping. I enjoy working with her very much.
Excellent customer service
Hedgeapple's customer service was excellent and they were proactive in taking care of an issue that I had with a product that I received.

Reply from Hedgeapple
All around excellent experience
I’d never ordered from Hedgeapple before. I called customer service to inquire about delivery times for a heavy piece of furniture. I was happy to be able to reach a person on the phone right away. Their customer service is top-notch. Not only did they honor a price match, they were able to cut five weeks off of the delivery time ensuring I had the package before the holidays. I will definitely use them again.

Reply from Hedgeapple
I recently ordered a set of dining…
I recently ordered a set of dining chairs from Hedgeapple and the entire experience was terrific from start to finish. Website is easy to navigate, with a great selection of options without being super overwhelming.
What really stood out to me was the customer service. Their team was incredibly helpful — she responded promptly to my questions, kept me updated throughout the process, and made sure I had everything I needed before the chairs were even shipped. It's nice working with a company that has a small team, where you call and you know who will answer every single time and they will know what is going on with your order without being bounced around.
The delivery process was just as seamless. My chairs arrived on time, in perfect condition, and the delivery team was polite and professional. Everything was well-packaged and easy to set up. Wouldn’t hesitate to order from them again — already eyeing a matching dining table!

Reply from Hedgeapple
Do not order from HedgeApple- horrible…
Do not order from HedgeApple- horrible quality and customer experience.
My item arrived damaged (both the legs of the table damaged and drawer does not work). Refusal to return the item.

Reply from Hedgeapple
My torchiere floor lamp arrived in perfect condition.
My torchiere floor lamp arrived in perfect condition. The packaging of the lamp was meticulous. Hedgeapple kept me informed as to shipping and arrival dates. I wouldn’t hesitate to do business with them again. I was extremely pleased with their service.

Reply from Hedgeapple
It all went well
It all went well. Product is just as described and delivery was easy.

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Impressed with this company!
Customer service was very helpful when I ordered my rug. The rug was delivered sooner than anticipated and is beautiful.

Reply from Hedgeapple
Great Experience All Around
I recently had a really negative experience with another small high-end furniture store, trying to purchase the same rug. Incredibly long time to ship, disingenuous return policy, etc. After that nightmare, purchased the same rug from Hedgeapple at a better price (best price I could find online) and the rug was at my door within a few days. I even forgot to input my welcome code discount, and customer service quickly and kindly applied it. Just a great experience all around and will definitely be shopping here again.

Reply from Hedgeapple
Your website was very easy to navigate…
Your website was very easy to navigate and checkout was quick. I had an issue with a discount code and emailed you guys. The issue was addressed immediately.

Reply from Hedgeapple
Shipping time is not as indicated when…
Shipping time is not as indicated when checking was advised 7-10 days it’s been a month! No one can give me an answer on where my sofa is!

Reply from Hedgeapple

Reply from Hedgeapple
Hedgeapple exceeded all of my expectations!
My experience with Hedgeapple was first rate! I have never purchased anything from them and I had a bad experience with another small furniture company, so I was a little hesitant. But I am happy to report Hedgeapple exceeded my expectations in every way! I love my new table and it was easy to set up White Glove delivery service. Thank you!

Reply from Hedgeapple
The rug was not is stock
The rug was not is stock. We had the option of cancelling the order and getting a refund or waiting for it to come in.There was good communication regarding the status of the rug. It arrived a bit earlier than predicted and it is perfect on our deck

Reply from Hedgeapple
Great Company
Truly one of the best companies I’ve ever dealt with. An actual person answers your call each & every time & they are so nice, professional & a pleasure to deal with. In addition they always answer any questions you might have. Their return policy is the best & they ship free. A company who you can trust, which is hard to come by today.

Reply from Hedgeapple
Fast shipping on a back ordered item
Fast shipping on a back ordered item. Everything came securely packaged!

Reply from Hedgeapple
Great Customer Service
Our mirror arrived damaged. However, Hedgeapple was responsive and quickly replaced the mirror!

Reply from Hedgeapple
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